King Living

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King Living

King Living

4.4 Summary
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KelsVIC
  Verified

If my King Living Aura Sofa could talk, it would probably file a complaint about being overworked. Since arriving in our home, it has hosted family… Read more

movie marathons, girls' nights, afternoon naps that accidentally became evening naps, work calls, birthday planning sessions, emotional support during reality TV finales, and more cups of tea than I care to admit.

I originally bought the Aura because it was stunning. The curved design stopped me in my tracks and instantly elevated the entire room. What I didn't expect was how ridiculously comfortable it would be. It's the kind of sofa that everyone gravitates towards and then refuses to leave.

Guests don't ask where we bought it—they ask if they can move in.

The Aura has become the heart of our home. It's where conversations happen, where the dog thinks they own the best seat, and where I can finally put my feet up after a long day and feel like I've checked into a luxury hotel.

If I won the $5,000, I'd probably spend it on making the rest of my house worthy of the sofa because, honestly, the Aura is currently carrying the entire aesthetic on its perfectly curved shoulders.

Thank you King Living for creating a sofa that's equal parts designer statement, family gathering place and professional napping station.

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Craig D.QLD
  Verified

Great product. Great quality. Although I had to wait a bit longer for missing piece

King Sofa Bed

King Sofa Bed 🏆 2026

4.6 
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DarrenWA
 

Nice sofa but the pilllows are pancake thin, otherwise great

Amanda Berry
  Verified

The most comfortable couch I have ever owned! So happy with my purchase

ScottQLD2 posts
 

Biggest bag of cr#p I’ve ever purchased. Less than 7 years old and everything on it has failed. After moving house we thought that we might get it… Read more

steamed cleaned, when we took it all apart there were fist size patches of black mould in between the layers. Very disappointed

King Living
King Living    

Dear Scott, We do apologise in hearing this. The… Read more (+1 reply)

DeeNSW4 posts
  Verified

Will never shop at KL again. No option to change delivery date or actually speak to someone. Their AI system is flawed and customer service non existent.

King Living
King Living    

Hi Dee, Thank you for your feedback. We are sorry… Read more (+4 replies)

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Daphne23Australian Capital Territory3 posts
  Verified

Years of satisfaction with stylish comfortable and durable sofa – I just read the reviews here about King Furnture Opera couches. The negative ones really surprised me. We have had a three seater and a single chair… Read more

for more than a decade. They are white leather and have been well used (sitting on the couch now). The leather quality is good and cleans up really easily with a wipe. They look good (I updated the legs about 3 years ago but only because I could.. I now gave black ones). Anyway We have never had any issues with King Opera and so I just thought I would share a genuine positive, enduringly happy experience.

Max5 posts
  Verified

Beautiful piece of furniture and assistance from the sales and support team. Deb Spicer was terrific in responding to our queries.

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Jennene B
  Verified

Just delivered. Very happy with quality and the fabric and accessory choices. Our third delta sofa in our family dining area. That says it all.

Miss KNSW12 posts
 

Regret Buying This – Expensive Sofa, Faulty Recliner I purchased the King Living Reo 3-Seater Recliner Sofa with Smart Pockets in December 2024,… Read more

trusting the brand’s reputation for premium quality and long-lasting comfort. Unfortunately, the experience has been very disappointing.

It hasn’t even been a year, and the recliner mechanism already doesn’t function smoothly. For a sofa in this price range, I expected exceptional performance and reliability — instead, it feels like a poor investment. I genuinely feel ripped off and let down by the quality and durability. Would not recommend based on my experience.

King Living
King Living    

Dear Miss K, Thank you for your review. As I have not… Read more (+2 replies)

Daniel2 posts
 

Sagging couch, even worse customer service – Couch sagging, has been inspected and not repaired in August 2021, customer service don't return calls. This is the worst company I have ever dealt with, avoid at all costs.

King Living
King Living    

Dear Daniel, We are sorry to hear you have not been… Read more (+1 reply)

AstraGirlNSW3 posts
  Verified

Had an issue with a now almost vintage mechanical Strata lounge. Team was really helpful and able to identify the problem and cost effective for the… Read more

repair. Both the customer service team and the repair techs who came to do the fix were helpful and pleasant to deal with. :) thanks again team!

Sue EQLD7 posts
 

Poor quality - update – Purchased our Neo a couple of years ago, on arriving it had mould on cushions. Had to wait for a new sofa to arrive. New one arrived & wasn’t overly… Read more

impressed as the back cushions were not level & the inner contents did not fill the material. This left it looking wrinkled & corners with a void. At the time did not think to mention as I thought this was the norm. Visited a King living store today to look at purchasing another sofa for a different room & noticed the neo. This sofa looked amazing, all the back cushions perfectly straight and the inner cushions filled the fabric beautifully. Left the store feeling deflated, spent so much on this sofa, alongside so many other items. Spoke with staff, who asked if I had cared for it in the same way I would my car!!! Then asked if anyone had been sitting on it!! They suggested I contact their customer service & send photos, which I will do. Hoping it can be rectified!!

Gene C.NSW
 

Splinter-like feathers is very annoying – Bought my lounge in circa Aug-19 from the Castle Hill store and 6mths later, I’m still finding the quills continue to work its way through the… Read more

fabric, pokes you like (multiple) splinters. Having outlaid circa 7K, I feel this is a product weakness King Living should have already addressed - if feather pillows don’t poke you when you sleep, why does my expensive lounge poke me when I sit on it?!

From my experience, the sales staff do a brilliant job at deflecting less than favourable feedback and concerns from reviewers. I do wish that I paid more attention to the overall weight of concerns by reviewers. This feather issue is not new.

Simply put, King has good-looking lounges but you don’t get a comfortable lounge that you expect. What’s the point of steel frames when you sit on the lounge and get poked by little splinter-like feathers. You end-up concluding that you are not “comfortable” with your $7,000.00 decision and there are regrets for sure.

King Living
King Living    

Hi Gene, Thank you for sharing your feedback, we're… Read more

DR. ROUSHAN- E.NSW2 posts
  Verified

I ordered the recliners last year October. Delivery was delayed and I received this year February. And out of 5 recliners 4 were faulty. The buttons… Read more

doesn’t work. The service guy came after a month and he repaired only 1 button (that’s the information he received) and gave me his next schedule after a month. Looks like all their products are faulty and these people are incredibly busy mending them. I’m so done with this and asking for full refund. I’m not going to accept any repairs. And they should give me compensation for all these hassles. Otherwise I’m taking them to court.

King Living
King Living    

Dear Dr. Roushan, Thank you for sharing this… Read more (+1 reply)

Louise Donnelley VIC2 posts
 

⭐️King Living Nails It ⭐️ Absolutely love these King Living counter bar stools! They’re incredibly comfortable, hugging your body perfectly while… Read more

still giving you ample room to sit. Stylish, sturdy, and cozy, they make sitting at the counter a real pleasure.

chiara8 posts
 

After waiting three months for our crescent marble coffee table, we were so disappointed and upset to find the quality of the marble is just cheap… Read more

trash. Within weeks we had so many marks, scratches and stains (even though we always use coasters). We contacted customer service and waited a month for their response "the issue appears to have been caused by an external factor and is therefore not covered under warranty" The issue is their cheap quality marble, if it was of excellent quality it could withstand the smallest of marks. Just like the marble used in our kitchen bench.

King Living
King Living    

Hi Chiara, We are very sorry to hear about your… Read more (+1 reply)