Best Car Detailing & Car Wash Services in New South Wales Sydney, Newcastle and Wollongong

Based on 10,975 reviews
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ScottNew South Wales9 posts
 

Very sub standard service rude supervisor and poor cleaning service

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allat25x10 posts
 

Magic Hand car wash Ferntree Gully Victoria, don't waste your time and money! Second bad experience there, hence feeling compelled to review. I… Read more

paid for an ''express detail'' $129, and then had to spend another 45 minutes at home wiping the windows interior and exterior to clean what appears muck from dirty cloths used. The carpets were left looking like the vacuum cleaner barely made contact with the mats; one of the tyres had a rough coverage of black not an even or full coverage; side mirror left filthy still with cobwebs. I emailed Magic Hand with my ''feedback'' together with photos, and to date (a week later) not a word of response. Very disappointing and frustrating.

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MaryQLD4 posts
 

Polite efficient staff + a very clean and shiney car inside and out = a very happy customer:-) Thank you:-)

Brianna DNSW9 posts
 

I would give 0 stars if I could.. horrible customer service – I had a car wash booked in for this morning and had not heard anything from the company to confirm. I tried calling multiple times but couldn't get… Read more

through. Only now upon checking their Facebook page do I realise that they are no longer operating indefinitely. Absolutely no effort was made on their part to contact me to let me know this. Not a single courtesy call or anything. When I originally booked a few weeks ago, the woman on the phone was quite rude and unfriendly and made me feel like I was wasting her time. She was doing her best to push me off the phone so she could hang up. This was 3 days before the company stopped operating so she would have known she was wasting my time but didn't bother to tell me. This is poor customer service on their part. Don't bother with these guys if they open up again.

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MaryACT28 posts
 

Received a free voucher from the Car Service for a basic express tunnel car wash with waves. However, I would never use them again and prefer to go… Read more

to Mitchell Express Self Serve Tunnel Car Wash. Both times, I've used Waves Gungahlin the rear of the car is always still dusty, dirty, dripping wet with soap suds inside & marks still outside the rear windscreen (see photos). This is supposed to be worth $52 per wash..$35 if you are a member. Time to go elsewhere for the car wash or DIY with a bucket!

Sjb
 

The best! – Congratulations Leading Edge Detailing! Excellent service, professional and wonderful to deal with! You guys are passionate about your business and it shows thru your work!! Incredible focus to detail! Wonderful family business!

HarleenSA
 

Amazing & efficient services – Well appreciative of their services...got done a carpet and seat shampoo for my car...courteous staff ...moreover well satisfactory as it turned out to be immaculate, well groomed and squeaky clean. Worth every dollar....

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MaryNSW
 

Amazing service, have been frequenting this car wash for years and my car is always exceptionally clean

Anna1528 posts
 

I was very impressed with this service. The car looks great.

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Pooja T.NSW
 

Great service – Boys did great job. Very friendly. Happy with the service. Definitely coming back for steam cleaning too.

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Richard R.QLD3 posts
 

DETAILING SERVICE IS A SCAM! BUYER BEWARE They advertise a variety of detailing services. The mini detail starting at $69. Booked in for the mini… Read more

detail as it’s an old car that just needs a wash, basic vacuum and wipe down.

Arrive and they refuse to do it unless I buy their $169 package!!

When pressed asking them just to vacuum and wipe down for the $69 package they refused!

This is a marketing trap!

Forewarned is forearmed.

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Michaelrobert19 posts
 

Be aware if you buy a contract at Crystal carwash Bondi Beach they have changed their policy. You can no longer get a full car wash on the weekend. … Read more

Even if you’ve paid for the full contract the full wash expires even though they changed their policy of not washing on the weekend Generally, the staff are very helpful and professional. Unfortunately, there’s always that one that has terrible customer service.

Glenn G.2 posts
 

Car wash – Used it won't recommend it wouldn't use it to clean your toilet USELESS!

sam o.ACT
  Verified

Finally found a proper detailer in Canberra. Had my car in at Top Down Detailing in Fyshwick for paint correction and ceramic coating. Honestly, I… Read more

didn't realise how bad the swirls were until I saw the car after. Looks better than when I bought it. Sam knows his stuff — IGL Coatings installer, takes his time, doesn't rush the job. Easy to book, showed up, car was done when he said it would be. No dramas. If you're in Canberra and want it done properly, don't waste your time elsewhere.

Bhaja Govinda dasa
 

Professional service ++++ – I have heard about this company Supreme Mobile Car Detailing from my friend and decided let’s use them. Spoke to them over the phone. Got them to detail my car. Really, very impressed with the service and highly recommend this company.

SusanVIC13 posts
 

Best Car Wash Service – Peter was so thorough and a delight to deal with. He was so concerned he hadn't done a good enough job. Thanks Peter, the van is as good as new!!

Helen.NSW51 posts
 

Best hand car wash – I called in early this morning to have my car washed. Excellent job along with an Iced Coffee. I recommend this business as they are helpful and good at what the do. Thank you boys job well done.

Geoffrey P.14 posts
 

One of the best I have visited – This is a great carwash. I have been to others, and all of those tried to add to the services, sometimes quite agrressively. This one did not, … Read more

and the prices were very reasonable. The staff, a family owned asnd operated business have been going for many years, and were caring and friendly. Even though they were quite busy, I did not have to wait long at all, and I received a complimentary coffee at the attached cafe, at which I also ate lunch. The cafe servied Vietnamese food and the service was attentive and the food very nice. This will be my go to car wash from now on.

PaulWestern Australia16 posts
  Verified

Outstanding service and quality – I had my vehicle detailed on Tuesday by a local, mobile detailer. The job was disgusting, and it looked like he hadn’t done a thing! I reluctantly… Read more

paid him and then on Wednesday morning I took my car into Kim’s Detailing in Bunbury.

He too was disgusted.

Kim’s charged a little more than the shonky detailer I used the day before but his work is absolutely outstanding!

I highly recommend this business to anyone who is looking at having their car PROFESSIONALLY detailed.

Thank you, Kim’s. My car looks wonderful

UnahppyNSW21 posts
 

Glenrose car detailing missed the details – My daughter was selling her Hyundai i20. We saw an advertisement for 20% off a full detail. ($207 after 20% discount). We had the car cleaned and… Read more

detailed. It was a disappointing result. The area around the hatchback area hadn’t been touched and neither had the interior of the petrol tank area. We had to polish out some marks on the paintwork too. Poor service for a comprehensive detail as advertised. Steer away.

AJCookSA3 posts
 

Scamming honest people out of their hard earned money – Scamming honest people out of their hard earned money. Do not use Clinton and his team! We hired them to do a full pre-sale clean of our motorhome. I… Read more

checked in one them once, about an hour or so in, and was shown boot area which was done well and progress being made on the cabin. The next time I went to check was a couple hours later and they were packing up. They told us not to go into the motorhome as they had just disinfected the whole thing and it needed an hour or two to dissipate. Took them at their word that they had in fact cleaned everything and asked specifically about a few hidden spots to which they confirmed.

We got a huge shock when we went to have a look at it later to find that they in fact had not touched over 80% of the motorhome and all of the living spaces. We provided photo and video evidence (a couple attached as examples) of all the areas missed listed below: - All floors - Pull-out Pantry - Cupboards x 2 - Overhead cupboards x 3 - Cupboard and drawer next to door - Under seat storage bins x 2 - Flooring - All 6 kitchen drawers - Behind passenger seat - Wall next to passenger seat - Under the cabin cushion - 2 x drawers under the bed - Wardrobe walls and shelves - Storage bins next to bed x 2 - All windows, ledges and panel next to windows - Kitchen walls & powerpoint - Seating area walls - Toilet area walls, floor and shelf

Essentially all of the living areas! I called him straight away to which he pretended to be surprised at missing all of that and, in our back and forth, agreed to a refund for not providing the service we paid for, only to turn around and send back a measly $120 out of the $650 we paid him! He is refusing to come back to finish the job or provide the full refund. Their head office were also shocked at what happened and tried to convince him to provide a refund.

We now have to try and source someone to come out asap which will set us back likely weeks for the sale, not to mention a second fee.

I'm not one to leave bad reviews and prefer to sort things out in private, but this is an absolute disgrace. Stay well clear, they pry on honest people and might scam you out of your money.

paul47652 posts
 

The car wash is very much out dated with issues from high pressure while trying to wash a vehicle to degreaser coming from the first cycle when… Read more

using the self wash area the area needs to be evaluated by qualified personal for all operations still correctly working the area seems to have far to many people having entrance to locked areas for staff only and this is effecting the business as a whole

AJCookSA3 posts
 

Avoid at all costs - missed the majority of our motorhome – Do not use [Name Removed] and his team! We hired them to do a full pre-sale clean of our motorhome and got a huge shock when we found that they in… Read more

fact had not touched over 80% of the motorhome and all of the living spaces!

We would not have paid the high fee had they not told us not to go into the motorhome as they had just disinfected the whole thing and it needed an hour or two to dissipate. Took them at their word that they had in fact cleaned everything and asked specifically about a few hidden spots to which they confirmed.

We provided photo and video evidence but they refused to come back or provide a refund. Don’t take a job if you aren’t willing to travel for it.

They missed: All floors, pantry, all kitchen drawers, cupboards, storage bins, wardrobes, shelves, seating area, walls, windows and more! We now have to try and source someone to come out asap which will set us back likely weeks for the sale, not to mention a second fee.

I'm not one to leave bad reviews and prefer to sort things out in private, but this is an absolute disgrace. Stay well clear, they pry on honest people and take you for your money.

BalintQLD4 posts
  Verified

Extremely disappointing experience with Pristine Mobile Detailing Extremely disappointing experience with Pristine Mobile Detailing. I paid $460 for… Read more

what was meant to be a deep interior vehicle detailing service, but the result was shocking.

After the service, multiple areas of the vehicle interior remained visibly dirty, including carpeted sections, storage compartments, areas around the seats, the centre console and other areas that should clearly have been cleaned as part of a proper detailing service. I have photographic evidence showing the poor condition of the vehicle immediately after the job.

I contacted the business, provided written details of the complaint, and sent photographic evidence. Rather than taking proper responsibility for the poor workmanship, the business rejected my complaint despite their 100% satisfaction guarantee.

In my view, this response was completely inadequate and showed a serious lack of accountability. I gave the business a fair opportunity to resolve the matter, including requesting a substantial refund or at least a reasonable compromise, but they refused.

Based on my experience, the service was poorly performed, the complaint handling was unacceptable, and the business failed to stand behind the quality of its work. I would strongly caution others before booking with Pristine Mobile Detailing.

Nick16 posts
 

Washed car on Sunday - left musty smell in car. Returned car on Tuesday and staff agreed there was a musty smell. Offered to rewash car and agree to… Read more

take it back when it was convenient for me. Returned the car on Thursday - another person - didn't speak English. Called his boss who immediately denied it couldn't be them that caused it - refused to listen and spoke over me. Asked for his ABN and said he wouldn't give it to me and hung up. Checked with ASTIC and he his ABN lapsed 2 yrs ago. DO NOT TRUST THIS COMPANY. Employes are mostly older men who do not speak English , their slow and obviously cannot be trusted.

Nick
Nick   

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Jim's Cleaning Group

Jim's Cleaning Group 🏆 2026

4.8 
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Barry Yule2 posts
 

Whilst the car was dirty outside & interior ,windows needed attention after Van finished it looked like a New vehicle.