Car Care & Maintenance Services

Bob Jane Liverpool fixed my flat tyre so quickly I didn't even have time to google "How long will it take to repair a tyre puncture" Would definitely recommend.

Very punctual and efficient technician. The technician, Indunil, who worked on this scratch repair did a great job repairing a side panel on my… Read more

Mazda. No signs of paint run, and the paint match still has the natural sparkle of the original coat. Very impressed!

I cannot speak highly enough of Thomas from Batteries on the Go(BOTG). From the moment he arrived, he took the time to thoroughly explain what he was… Read more

doing with my vehicle, the likely reason for the flat battery and all the options available to me.

What truly impressed me was his honesty and professionalism. After consulting with his supervisor, they made the goodwill decision to replace my battery at absolutely no charge. It genuinely made my weekend and I am incredibly grateful for such an unexpected act of kindness.

My car is not a common make and Thomas went above and beyond by patiently going through the vehicle manual and even watching Youtube videos to ensure everything was done correctly. The job took longer than expected, but he approached it diligently, never rushed and did not charge me for the additional time.

In an industry where trust is everything, BOTG has earned mine completely. It is no surprise they are such a popular and reliable company. Their integrity, customer service and willingness to go the extra mile are second to none.

They have certainly gained a loyal customer in me and I would not hesitate to recommend BOTG to anyone needing battery assistance.

P.s : Taught me how to use a car battery charger if in case I require in the future.

It was a difficult situation but knowing I had RAC in my corner made all the difference. I wasn’t alone. I just wish the phone operator better explained my options to make informed decision-making less overwhelming.

Wow, great service. The telephone operator was kind, friendly and informative. Quick response team with a call prior to arrival. The mechanic turned… Read more

up within 20 minutes and was quick to get my car started. What a God send this service is. Totally satisfied!!!!!! Thanks

Embarrassingly, I got bogged in my neighbours’ driveway. When we had exhausted all possibilities to get out, I called the NRMA. The consultant I… Read more

spoke to was extremely helpful and the Patrol arrived within the time estimated. He was so helpful and knew exactly what to do. Luckily hIs vehicle was 4WD and he was able to tow me out. He explained exactly what I was to do. I can’t thank him enough for his professionalism

I had a great experience with Youi. Graydon was fantastic to chat with and ultimately ended up saving me $100s in my car insurance. Thanks Graydon! I’ll be coming back to Youi for my motorbike insurance before summer hits.

From first contact (with Jo) to final comprehensive report, the service we received was exceptional. The inspection of the Accord Euro we wanted to… Read more

buy was arranged and carried out within 24 hours (on a Friday). I had a phone call from the inspector (Rick) after his inspection where he ran me through the highlights and a couple of issues he’d noted. We received the comprehensive inspection report, including ~70 photos detailing the car and the insepection/tests carried out, that evening. The report was detailed and professional. In particular the numerous detailed photos of the underside of the car were really useful as they confirmed the clean condition of the car. The comprehensive report enabled us to identify a few issues that the dealer fixed before pick up. 3 months and a fair few km later, and the car is still as good as the day we bought it.

Thanks to Rick and Jo for making our buying experience so good. I can’t recommend these guys highly enough and will certainly be using their services again.

At a time when we were a long way from home and isolated due to a flat tyre and no spare a tragic family event occurred and we needed to return… Read more

home.We were beyond despair as to what to do and who we should call.Luckily for us people recommended Jim's Mobile tyres.One phone call set everything in motion.They sourced the tyre we needed-despite the fact that it was after hours and came late into the night to change the tyre so we could return home.I cannot tell you how thankful and appreciative to have such wonderful service and human kindness.If you are after good old fashioned service, honesty ,reliability and being assured you are taken care of look no further than Jim's Mobile tyres.Be assured they wont let you down.

Using online application was easy and speaking to a representative was very good and friendly and helpful. Thank you

Stay away from this product. Was sold this membership with false promises from Toyota dealership. First attempt to make a claim with this was told… Read more

live in wrong location. And to organise an address in suitable location. Then tried cancelling membership. Was contacted by Product Manager and verbally arranged repair at dealership in different town . Was told booking confirmation would be emailed. Product Manager gave personal number. 6 weeks later still no confirmation email about repair . Try calling Product Manager on personal number. No response for hours in meetings all day the excuse. Trying to cancel membership and get refunded. Now told not up the Schmick to refund it’s in Toyota hands . Apparently my fault I never received an email that’s wasn’t ever sent .

Required roadside assistance, needed a new battery, NRMA battery replacement was installed by road service attendant, installation was quick. The battery is working well so far.

Right from the first sentence Francine was so lovely to talk to, plus when I realised it was an aussie company I was delighted. The price was $500… Read more

below a well known company here in Australia, plus more benefits, so will be sharing this with all my senior friends. Francine explained so clearly the policy, many thanks.

I booked Lube Mobile for a yearly service on my 2015 Nissan Navara. The service itself came to $385.95, which I considered reasonable. However, I was… Read more

then charged an additional $286.92 to replace an engine air filter and two windscreen wiper blades.

The breakdown was:

Air filter: $80.41 Two wiper blades: $122.64 Labour: $57.78

In my opinion, nearly $287 for an air filter and wiper replacement is excessive, particularly given how straightforward these jobs are. The final bill was $672.87.

My advice is to ask for a detailed quote on any additional work and parts before authorising repairs. I won't be using the service again.

My 3rd car that’s been treated by George and again another outstanding job. George is absolutely passionate about what he does and it shows in the amazing finished product. I can’t recommend George highly enough.

False information about cars condition. Very rude technician that came on site.

Arrived within a reasonable time customer services was very good

done a Great fix up job on the side of my truck! Looks so much better. Definitely recommended

I cannot recommend the Cheltenham branch highly enough. Michael and Amanda were extremely helpful. The repair to the front end of the Hyundai i20 was… Read more

undertaken with impressive timing and professional expertise. It looked to be a complicated and expensive repair but Michael undertook the repair without any difficulty and without anywhere near the cost I had expected. The car looks as new without any sign of a repair.

Great service from start to finish. The team was professional, easy to deal with, and completed the work to a high standard. Communication was… Read more

excellent throughout the process, and the job was finished on time. It’s refreshing to find a mechanical services company that takes pride in their workmanship and customer service. I would happily recommend them to anyone looking for reliable mechanical services.

Brett was absolutely superb, great guy and great service, not all super heroes wear capes!!!

I went to have a small crack fixed in my windscreen. I had only just bought the car and noticed it a week later. When I got to the location, the… Read more

worker told me that someone had already fixed the crack previously. It was done recently and it was most likely that I'd just noticed it, instead of it getting bigger. He said in his oppinion the work was done very well and he did not need to do anything. He insisted on not touching it. He could've easily asked me to come back and taken my money but he didn't. If the window cracks in future and I believe the above is not longer true, I will remove this review. So if you are reading this, the honesty of this company still stands, and is of high integrity. I highly recommend.

Real Insurance car database system is inaccurate compared to local state registration. Car registered as 2011 real insurance database says 2012.… Read more

Argued with operator that local state registration has to be 100% accurate but he wouldn’t have it. Cancelled policy

Paid a $120 deposit after being told it was for job security. The technician arrived without the correct windscreen and could not complete the job.… Read more

When I requested a refund, he claimed the deposit was a call-out fee, which was never mentioned before payment. No service was provided, yet my deposit was kept. Very disappointing experience.

I was recently in the wrong place at the wrong and was hit from behind in a not at fault accident. I called my brother and asked what do as I was… Read more

actually a bit shook up. He suggested I call Melbourne Collission Centre at Mentone as he had a great experience previously. I called their number, they picked up within a few rings and spoke to a 'real' person. They were great, they put me at ease straight away and to be quite frank, simply took control of the situation on my behalf. I was provided with a 4WD hire car similar to mine, newer model actually, in around 50 minutes! I still find that service amazing to this day. Throughout the process I was given weekly updates, sometimes twice a week, with images of my car showing works being done, the overall progress even when inspections were being done. All this helped reduce the stress of it all. And when all was done, the car was delivered to my home just after 6pm when I get home and it is just perfect! If you too end up in the wrong place at the wrong time like me don't hesitate to call Melbourne Collision Repair Centre Mentone they take care of everything. Simply first class.

Jason S.

I highly recommend touch up guy operator Dave Deakin for the repairs on our Silver Mitsubishi eclipse cross. The damage was to the front bumper,… Read more

front mudguard and plastic wheel arch mould. The repair and colour match is perfect. Dave is very friendly and knows his work. The whole job was $250 cheaper than a panel shop in Blacktown. I highly recommend him.

Thank you Nirmal Technician from Ace Mechanics very happy with his work on my car very well spoken friendly honest explained Everything from required fixing and price involved l highly recommend.

Poor workmanship and very poor follow-up. The roof liner installation on my HSV Senator caused damage, including glue residue, broken trim, and… Read more

visible rippling. Despite emailing numerous times and being told the installer would contact me, no one ever did. I was forced to pay another company to redo the work and source replacement trim at my own expense. Not happy with this company and would not recommend.

Took my car in for a quote,was told they would call me with a price,never called back,went to Auto Masters,not good enough

I have been with Nicole and the team at RMR for years now. It is the cheapest insurance I have! Knowing if my bike needs towing, they will attend to… Read more

it all. I never really thought I would need their services, however the other day I had to make the dreaded call. They looked after my bike, reassured me it would be taken care of and delivered it, with a photo to confirm, to the dealership. Awesome personalised service. Thank you