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Best Roadside Assistance Providers in New South Wales Sydney, Newcastle and Wollongong

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64 listings

24/7 Roadservices Australia
  • Award Winner 2021

24/7 Roadservices Australia

4.9 from 91 reviews

Latest review: My call was answered promptly by a very helpful operator. I got a text telling me when to expect the tow truck and he called shortly afterwards, arriving well within the hour. Everything clearly

  • Customer Service
    4.9 (80)
  • Timeliness
    4.8 (79)
  • Job Satisfaction
    4.9 (74)
NRMA Roadside Assistance
  • Award Winner 2021

NRMA Roadside Assistance

4.5 from 883 reviews

Latest review: NRMA staff helped me in a professional manner. They are experienced and friendly. They can do extra for you. They maintain time efficiently and does the job whatever it

  • Customer Service
    4.9 (520)
  • Timeliness
    4.8 (513)
  • Job Satisfaction
    4.9 (472)
Youi Car Insurance
  • Award Winner 2019

Youi Car Insurance · includes 3 listings

4.1 from 6,690 reviews

Youi Car Insurance has produced many-a-happy customer, with Youi being an 2019 Award Winner in the ProductReview.com.au Awards.

  • Customer Service
    4.2 (714)
  • Timeliness
    4.1 (444)
  • Job Satisfaction
    3.8 (214)
Budget Direct Roadside Assistance

Budget Direct Roadside Assistance

4.1 from 333 reviews

Latest review: I locked my keys in the boot of my car, and they said they would cover the first $125 of the cost of a locksmith, but that I would have to pay another $425 and that they would take 60-90 minutes to

  • Customer Service
    4.3 (266)
  • Timeliness
    4.2 (262)
  • Job Satisfaction
    4.1 (206)
Budget Direct Car Insurance

Budget Direct Car Insurance · includes 5 listings

3.9 from 6,288 reviews

Latest review: Personally I always love to discuss with a person and have reservations about online approac but lo and behold I was pleasantly surprised how easy to click on the buttons. Will transfer the rest of

  • Customer Service
    4.0 (1,667)
  • Timeliness
    4.0 (1,190)
  • Job Satisfaction
    3.8 (673)
Real Car Insurance

Real Car Insurance · includes 3 listings

3.2 from 477 reviews

Latest review: I have been a Real customer for over ten years. The consultants are always helper and happy to help. Real is good value for your money. I will use real insurance

  • Customer Service
    3.4 (46)
  • Timeliness
    4.0 (21)
  • Job Satisfaction
    3.8 (10)
Wrong Fuel Rescue

Wrong Fuel Rescue

4.3 from 25 reviews

Latest review: After unleaded being put in diesel car, WFR arrived within a short time after the initial call. Dan was efficient, friendly and polite and was a pleasure to deal

  • Customer Service
    5.0 (11)
  • Timeliness
    4.8 (11)
  • Job Satisfaction
    5.0 (10)
Roadside Response

Roadside Response

3.1 from 110 reviews

Latest review: I explained my problem to the operator in the morning. The car has been sitting in the garage for 8 months.Flat battery.She said guys could come and bla bla . I confirmed with them in the evening and

  • Customer Service
    3.0 (36)
  • Timeliness
    3.1 (36)
  • Job Satisfaction
    3.2 (34)
RACQ Roadside Assistance

RACQ Roadside Assistance

2.9 from 144 reviews

Latest review: Andrew came and rescued me and my flat battery. Couldn’t believe how quick he got back up and running. Communication through the experience was excellent. Worth the small yearly f

  • Customer Service
    3.2 (54)
  • Timeliness
    3.2 (53)
  • Job Satisfaction
    3.3 (48)
Woolworths Car Insurance

Woolworths Car Insurance · includes 3 listings

2.6 from 794 reviews

The scores for Woolworths Car insurance in specific areas were roughly even, with value for money receiving 2.6 stars, customer service at 2.5 stars, timeliness at 2.6 stars, and transparency coming in at 2.6 stars.

  • Customer Service
    2.4 (278)
  • Timeliness
    2.4 (172)
  • Job Satisfaction
    2.8 (126)
gotU Roadside Assistance

gotU Roadside Assistance

2.8 from 42 reviews

Latest review: prepaid $77 for a jump start. The job was accepted by the technician and said he would arrive in 10 minutes. 10 minutes turned into 30 minutes and still no show. With still no technician arriving I

  • Customer Service
    1.7 (10)
  • Timeliness
    1.8 (10)
  • Job Satisfaction
    1.9 (8)
Suncorp Motor Insurance

Suncorp Motor Insurance · includes 4 listings

2.3 from 173 reviews

Latest review: I have been with Suncorp for three years and have over 5 insurance policies with them, due to instance I asked for clarification, I got a response from a customer representative, “ it is up to you a

  • Customer Service
    2.2 (38)
  • Timeliness
    2.0 (26)
  • Job Satisfaction
    1.8 (20)
RAC Roadside Assistance

RAC Roadside Assistance

2.7 from 27 reviews

Latest review: We are seniors and gold members, and becoming more aware that the R A C V is out-pricing itself . As we have not made a call out for many years now,they still do not have a reward system in place

  • Customer Service
    3.6 (11)
  • Timeliness
    3.6 (10)
  • Job Satisfaction
    4.4 (7)
GIO Car Insurance

GIO Car Insurance · includes 5 listings

2.1 from 239 reviews

Latest review: My husband was hit by another car recently which caused significant damage. We thought we could choose our own repairer (in this case a BMW authorised repairer.) Also, this claim is with the insurer

  • Customer Service
    1.9 (43)
  • Timeliness
    2.2 (31)
  • Job Satisfaction
    1.5 (18)
APIA Car Insurance

APIA Car Insurance · includes 3 listings

2.1 from 154 reviews

Latest review: My father and I had an accident at NSW in front of Fairfield Show grounds.. We are fully insured we have been with apia for more than 6y never made a claim. We got contacted by the Panel beater

  • Customer Service
    3.0 (30)
  • Timeliness
    2.4 (15)
  • Job Satisfaction
    2.0 (4)
AAMI Car Insurance

AAMI Car Insurance · includes 4 listings

2.0 from 1,257 reviews

Underwritten by the Suncorp Network, AAMI offers four car insurance policies: CTP green slip for NSW, ACT and SA, Comprehensive, Third Party Property Damage Only, and Fire, Theft and Third Party Property Damage.

  • Customer Service
    1.9 (206)
  • Timeliness
    2.0 (136)
  • Job Satisfaction
    1.9 (91)
Australia Post Car Insurance

Australia Post Car Insurance · includes 3 listings

2.4 from 40 reviews

Latest review: Both of my cars have been comprehensively insured with Australia Post for five years or so. Made on claim in March 2020 where it was deemed to be our fault - paid excess and got my car fixed. Just

  • Customer Service
    1.0 (2)
  • Job Satisfaction
    1.0 (1)
Allianz Roadside Assistance

Allianz Roadside Assistance

2.1 from 82 reviews

Latest review: I've had to use my Allianz roadside twice. In both instances the contractor mechanics were great. However on both occasions I've had difficulties with the call centre staff. The first one a year ago

  • Customer Service
    2.7 (18)
  • Timeliness
    3.1 (18)
  • Job Satisfaction
    2.9 (15)
Virgin Car Insurance

Virgin Car Insurance · includes 3 listings

1.7 from 78 reviews

Latest review: I was with them for 2 years, I wanted to renew the policy and called 1 day before expire. The rate was very low, which made me very happy. However, after I have spoken to the call center, they

  • Customer Service
    1.8 (26)
  • Timeliness
    1.7 (22)
  • Job Satisfaction
    1.7 (13)
BMW Roadside Assistance

BMW Roadside Assistance

1.9 from 32 reviews

Latest review: Roadside assistance came out & replaced my battery, which caused a malfunction in another area of the car. “Technician” didn’t know what could have caused this (even though he’s supposed to know how c

  • Customer Service
    1.5 (8)
  • Timeliness
    1.3 (8)
  • Job Satisfaction
    1.0 (6)
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