Baccarat Kitchenware
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Purchased a 32 cm frying pan. Cleaned and seasoned as instructed. Smoking and burnt stains occurred within the first 60 seconds of usage. I should haves saved my time going to House to purchase and just tore up $100 to put in the bin. Show details
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$149.99 for instant rusting of knives. First time use of one knife and it started rusting (from being in contact with a bit of water), but now I have… Read more
10+ knives full of rust. Cutting ANYTHING and they rust. Either I got a bad batch or the product is just plain poor. Very disheartening. Photos attached.
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Handles get rediculously hot even with holders. To dangerous to use. Wish I had read these reviews before purchasing. Very disappointed because I thought that Baccarat had a good name.
Baccarat ID3
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I purchased a new frying pan from House. When I added oil to the pan while cooking at low heat the oil runs from the centre and pools around the edge… Read more
of the pan. The pan was clearly warped so I returned it the store for a replacement or refund. I had no success. I phoned customer service and spoke to Razelle. She was very helpful and promptly offered me a replacement. Thanks Razelle.
Stylish knife set – These knives are excellent for the price. The knife block is stylish and the knives are held magnetically. They feel good and cut well. Of course they need regular sharpening. I put mine in the dishwasher and have had no problems with that. Show details
A pleasant surprise in our busy world of today – Being retired pensioners and having owned a set of three magnificent Baccarat stainless steel saucepans for a number of years, we noted a bakelite… Read more
handle on our 20cm saucepan had developed a longitudenal crack, for 3/4 of the handle length. I was aware our saucepans came with a lifetime warranty, and Emailed Baccarat Australia, describing our dilema. Our mail was quickly responded to by a pleasant and very Customer Service orientated employee, named "Victoria". She requested details of the bakelite handle crack, with photographs of the damaged handle and base of the saucepan. She also requested my home address, and a short series of emails ensued. I was then advised my saucepan model was now obsolete. Baccarat Australia requested I choose from two similar sized, but more modern selection, of saucepans, and we chose the Baccarat Capri 20cm saucepan with glass lid and insulated handles as a replacement. Our corresposdence, in very short time, saw Baccarat Australia, with the kind assistance of Victoria, immediately forward within the week, a full replacement, brand new, Baccarat Capri 20cm saucepan & glass lid. Baccarat honoured their lifetime warranty without hesitation, and I cannot thank Baccarat and Victoria enough for their understanding, service and friendliness throughout our conversations. We are so happy with this replacement saucepan, and the handles remain cool enough to handle whilst cooking, and the weight of this 20cm saucepan is really manageable for its size. We couldn't be happier with Baccarat, and Victoria has our vote also.
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Mark was a great help in dealing with some issues that I had with my Baccarat pans. He was responsive, fast and organised things efficiently and with ease. Much appreciated and a great experience. Thanks Mark!
I emailed house about returning a faulty knife set, it took a couple of days for a response due to the back log from Christmas. However Van took on… Read more
my case who was great efficient with communication over emails kept me updated, was professional, organised return and refund.
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Iv been cooking for myself 15 years and I’ve never used knives so sharp. The misso said “careful they’re sharp” . With in 5sec of cutting an orange I… Read more
cut each thumb ,which didn’t even bleed straight away. I buy bulk rumps and these cut through the fat cap like a hot knife through butter. For the price they’re absolute worth it $250. I’ll follow up a review in 2 years and see how they hold up.
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The non stick surface failed in a few weeks and reseasoning did not work, very dissapointing for a higher price point product Show details
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Very disappointing after 5 years hardly used. Never burnt or scratched but a chunk of enamel has come off. It was a gift so I don't have a receipt so even if it has a warranty they will not assist. Expected more i would not recommend this pot. Show details
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I recently contacted customer service regarding my Baccarat STONE cookware set, and Razelle was extremely helpful throughout the process. She… Read more
communicated clearly, handled my claim professionally, and arranged a goodwill replacement.
Thank you, Razelle, for your support and excellent service.
Great Fry pans for everyday use – We bought two Baccarat Italica frypans three years ago (one 20cm and one 30cm ) and although there is some staining underneath and on the sides they… Read more
have been in constant use and have cooked very well. They are extremely sturdy and handles don't get too hot to handle. The 30cm frypan is now starting to lose its non stick ability but after this amount of use it is to be expected. Will buy another shortly.
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I bought one last week, May 1 2026, spent $89.99 to get what the sales person said was her new favourite fry pan. Took it home and seasoned it as per… Read more
instructions, wiped it clean, and went to use it the same evening. Added oil, then popped two eggs to fry in.....they stuck to the bottom. So disappointed, as this was the most i had ever spent on a fry pan. The first sticker on the cardboard packaging it came in said. 'non stick'. So my suggestion is that if what they say on the sales talk, and the packaging is simply not true, I should get my money back. Ill keep you posted as to how this goes!!
The product didn’t do what I needed it too. But Vanilyn from customer service was such a help, fast response, friendly and she really helped. Thank you Vanilyn. Kind regards Anna Show details
Thank you to Razelle for promptly processing a replacement knife for mine showing cracks in the handle after only 9 mo Much appreciated Show details
non-stick Baccarat iD3 steak knives – I have had these knives for 2 years now and still look as good as new.My guests have said they love them and want to buy some. I think they are great. Show details
Please do not buy – I bought this a few years ago and couldn't get it to work properly - tearing food. Put it on the shelf and bought it out again this week. After… Read more
complaining my husband gave it a try - same result - no sliced or julienned food. The food holder is a terrible design. This item was $99 when I bought it.
Great Knives – There are 8 knives in the set plus a steel and the block itself. The full retail price of $399 or thereabouts was probably a bit hopeful and they… Read more
were routinely available for $140 or so. At that price they are very good value indeed (this set is discontinued but I note you can still buy individual knives at $30-$40 each).
These look to be a copy of Wustof Classic Ikon, and they have done a great job:
- Bolsterles design
- Very cleanly forged
- Great heft and balance (except for mini chef knife)
- Good steel (same as Wustof DIN 1.4116, ice hardened HRC 55)
- Great factory edge
- Good looking block
After nearly a year of use there are no chips on the blades and the synthetic handles are like new (I don't put them in the dishwasher, that will weather the handles and blunt the edges). Now 8 knives is essentially too many - I really only use the Chef, Mini Chef and Paring knives. The bread knife is superfluous as either of Chef's cut crusty loaves easily. My only complaint about the design is the balance of the Mini Chef - it is handle heavy, whereas the Chef is completely neutral, would have been great if they were both the same (and neutral).
Edge retention is good. I started using the steel to stop them losing their edge, but probably could have prolonged that for 3 months or so. The steel makes the edge a little rough looking compared to the factory grind, however you can use a stone to get a completely clean edge again.
You can modify the grind (I've got mine re-edged to 15 degrees instead of the factory 20), but then retention does suffer noticeably - only do this if you like sharpening knives! However the usage does improve immensely (I note that the Wustof Ikon is edged at 15 degrees...so the steel is in theory able to handle it).
Probably worth noting that the bolsterless design (remember I said they are a copy of Wustof Classic Ikon), means you can cut yourself really seriously on the heel of the blade. Proper finger/hand guarding is needed, especially as the Chef's knife is heavy - if it gets you it will hurt!
Great balance of quality, price and finished product – Like many of us (amateur cooks) I could not see how I spend big on knives. Let's be honest, if there is a knife that does the job and doesn't require… Read more
a second mortgage to buy one - that's a great outcome... Well, maybe... Recent events around the world made us stay home more. As a result I found myself in the kitchen more than I ever imagined I'd be. This is when I discovered that my budget, no name knives, were not doing a good job at all. I started researching what can I afford to buy so cooking will be a pleasant task again? My research led me to fenomenon that many refer to as a "rabbit hole". To conclude - there is NO such thing as a "best knife". There are a couple simple characteristics of knives people refer to when they choose one, let's unwrap them. 1. Cutting ability. Simple, right? Not so much. There are serrated knives, straight knives, funky shaped knives, big, small, heavy, light etc. Well, if you're not going for the cheapest knife, most of them cut well. However, different shapes, sizes and forms are for different cutting. So there, no perfect knife here - you most likely need multiple knives to cover all bases. 2. Stainless steel (corrosion resistance). Without going to the chemistry of blade composition, most medium range knives from reputable brands will ensure that. However, any composition that will use metals that prevent rusting will compromise blade hardness in one shape or another. Again, no best knife here 3. Hardness (how long it will stay sharp). Long story short... Hard knives are brittle, they need skills to work with, they're not for everyone. Softer knives are great, but will need frequent sharpening. No best winner here. All above leads me to the point where instead of choosing brand of knives or how they look like I'd suggest focusing on blade chemical composition or as people refer to - hardness. After assessing my cooking skills and available budget I decided that 420j2 or 56HRC steel is good enough for my needs and won't be too hard on my finances. Here is how I ended up with something that I call - value for money product: Baccarat Damashiro Bodo 10 Piece Japanese Steel Knife Block. The set is affordable, handles household chemicals well, can be sharpened at home (no need to visit a specialist) and performs superbly for what it is. The set also includes a magnetic cutting board, which is an added bonus. I'm under no illusion that this set is NOT the best set of knives out there. However, what is the best knife? :-) There are many forums that focus on Brands rather than on steel, or or rubbishing 420j2 steel altogether. Well, it is "budget" still that is sufficient enough for many. Hence I won't hesitate to recommend Baccarat Damashiro Bodo 10 Piece Japanese Steel Knife Block with Chopping Board to anyone who is not pro cook by trade. Watch out this space for the "right price" if you are in the market for the set: https://amzn.to/3dTI47G Also, while you're there don't forget to get your sharpener that will save you time and money in the long run: https://amzn.to/2ZYfnhW
Beautiful, lightweight and a joy to use – These are beautiful looking, efficient and high quality knives. Made from German stainless steel, they are lightweight with fine very sharp blades… Read more
and polymer handles, contoured for a comfortable grip with full tangs and triple riveting for durability.
Simply a joy to use especially when working with bulkier or delicate fruit, vegetables or any kind of meat. It’s much quicker and easier to slice effortlessly, smoothly and thinly through any texture, such as soft tomatoes, shredding cabbage, slicing mozzarella cheese, crispy base pizza and crispy crust apple tart. Easy to slice meat (fresh or cooked), fish (fresh or cooked) or easily dice cheaper cuts of meat for stewing or buy meat in bulk from butchers and cut it up yourself and save a lot of money and the environment from harmful supermarket packaging and support small businesses in the process.
These knives are manufactured in China for Baccarat who back this product with a Lifetime Guarantee if care instructions are followed by simply washing by hand and immediately drying with a tea towel after each use. Full guide about the knives and warranty is provided inside the box.
They are well worth the high price tag and come in beautiful packaging which makes them great for gifting. Fortunately I bought them from House and Robins Kitchen when they were on sale at around half the usual price so I spent $220 on five knives and only regret not buying decent knives a long time ago and made our family’s food preparations so much easier.
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We purchased two of these frying pans and they are both terrible. The larger one if permanently stained and neither of them are non-stick. Food… Read more
sticks to them and you need a wooden spoon to get it unstuck. We paid a premium and were very disapointed to the point we will throw them out and buy non Baccarat pans.
This pan is a nightmare: if you forget to use the strange handle-covers that come with it, you will burn your fingers. If you do remember to use the… Read more
handle covers, but forget to remove them when you move the pan to the side of the plate, they will melt, even if on an electric hob.
Razelle was very helpful in arranging a replacement chopping board. They persisted when I muddled the measurements. Very patient. Thank you.
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Baccarat Damashiro knife block rusty handles – When first purchased, the Baccarat Damashiro knife block was fantastic, however even though gently washed after each use, the handles became rusty.… Read more
Other stainless steel I have had for many years and no rust. I am disappointed with the new knives not lasting after having the understanding that Japanese steel was amazing. I will not buy this brand again.
Average cookware, probably avoid – We've had about 4 or 5 of these frying pans in different sizes and initially they are great, non stick works well, they aren't too heavy, handle is… Read more
comfortable and cooks evenly.
Unfortunately within 6 to 12 months, the non stick wears out and they are pretty much unusable unless A LOT of oil is used.
I am happy we got them at 50% off or better, otherwise I'd give a 1 star review. They are priced at about $150 each which is overpriced for how long they last.
Terrible product I got the Baccarat frypan to replace my old Teflon pans that no longer were non-stick; unfortunately, absolutely everything sticks… Read more
in the brand-new pan. Frying a simple egg will turn it into scrambled eggs as you try to scrape it off the pan. I have been watching dozens of videos online and reading articles on how to make my stainless-steel pan “non-stick,” but so far I have not found anything effective. Which means, cleaning up is infuriating. Constantly picking at the food to try to remove it from the pan as you hand-wash it. I suspect that I will be replacing this very soon, because using it makes me not want to cook.
This Frypan lists as a non stick ceramic frypan. It is NOT- a non-stick due to food items being cooked sticking to the cooking surface. .When the… Read more
egg/bacon is cooked it has to be flipped over and the plastic flipper has to be used to scrape the cooked egg/bacon residue away.
We have owned it 3 months( purchased mid March 2025 and there is no scratch damage which is good. We clean it by soaking with a touch of dishwasher liquid and water followed by scraping it with the plastic flipper and paper kitchen toweling.
Even though it is aluminium is is heavier than the other frypans we have owned and while rugged the feature we purchased it for at $90 is not there. Pros * Tough cooking surface -not easily scratched
Cons * Odd Size- 32 cms most others were 30 cms -therefore we needed to buy a lid * Weight- heavier than other comparable fry pans-we are a senior couple * Difficulty in cleaning after cooking-spent more time cleaning it than cooking
I would not recommend this fry pan.
GCC 31/5/25