Bose Products

Bose faulty headphone – The saga continues - I take the headphones to JB Hifi to seek help. I must admit he did appear to do his best (maybe that is just their policy in… Read more

customer comfort). But alas in his effort to assist me he appears to have disabled the wi fi. Prior to the visit they wouldn't work when plugged in. It looks like they are heading for the bin.

This crap -quality is terrible – I now own two of these unit 1 does not longer play cd - only played 10 cds on it 2 crackles without being turned on -sound like a mouse is living inside it Bose manufacturing quality is terrible -Yamaha product is much better Show details

Sound fades in and out – As identified by other reviewers, the speakers work well initially, then the sound starts to cut/fade in and out. This is beyond annoying - it makes… Read more

the speakers unusable and I have since replaced them with a cheaper set of Logitech speakers. This happened after about 10 months for the first set and I contacted customer care who replaced the speakers. That process was good. However, the second set did exactly the same after 2 months. I went through *all* of the trouble shooting tips (different power source, different computers, trialing different speakers etc). My previous Bose Companion speakers (from the 90s) worked perfectly. This is a dud product. And for a company does one thing (sound), I'm amazed that they haven't fixed this well-known issue with the product (check out reviews on the Bose Australia website as well).

This is a reasonable pair of headphones. The QuietComfort headphones are more durable than it looks. It comes in its own hard case for storage, which… Read more

is small and slim enough to take with you to most places. The case also has a pouch, where the charging cable and AUX cord that are both included. The available colours for this model are Twilight Blue, White Smoke and Black

The noise cancellation is pretty good on these, definitely up there. Quiet mode is best for maximising noise cancellation. Immersion mode is almost as good as Quiet, but gives an incredible spatial audio experience. However, Immersion mode drains battery life significantly more than other modes, so I find that it's best to save it for things like games or sometimes videos. You can use Aware mode if you don't want any noise cancellation at all, and you can hear all outside sound just as clearly as if you hadn't been wearing headphones at all. Also, you can create and edit your own custom modes in the available mobile app, to suite your own preferences and needs.

The earpieces are generally very comfortable, and provide a great seal, blocking out most outside noise, but I do notice that after long periods of time my ears do get slightly sore. I think that the reason for this is that my ears are a smidge bigger than the interior of the headphones, meaning that the sides pushing on the sides of my ears just a little. Also, the headphones move forward sometimes too, and don's stay in position. I do have a more square-shaped head though, so I would say that's an issue with me rather than the headphones.

All in all, this is a durable pair of headphones with great sound. There's just those few small issues that I've face, nothing critical, that may well be related to my head's features, and almost no one else will experience the same. For these reasons, I give this product four out of five stars.

Perfect for the intended use – While I can't comment on those reviewers who questioned the call quality, for the purpose we put them to which is as Bluetooth headphones for use at… Read more

night with a TV they are great. Comfortable to wear for long periods, excellent noise cancelling properties, good volume control and decent battery life make them worth the money.

Great for the bedroom – This Home speaker gives a great sound and what is even better it does by voice command "Hey Google " and turns off by voice command. You can command… Read more

it to be your alarm clock and wake you to nice music. Perfect addition to any bedroom or house to play music or any radio station .

Response to all those who say the bass is no good – The Bose 301 bass response is tuneable to a certain extent by how far the are placed from a wall. Recommended is 30cm, but you can noticeably alter… Read more

the response by moving them closer and further away from the wall.

Without doubt, based on my experiences, you will feel the bass is lacking if they are placed to far from the wall.

Everything about the earbuds is good although they have so many connection errors, one stops working or won’t connect, wouldn’t recommend due to the constant connection issues, really frustrating Show details

Sound is amazing but not product itself – If only review the quality about the sound, I will mark as 5 stars. Really amazing sound, especially the bass. Noise cacellation is fantastic compare… Read more

to its small size. But the problem is on the rubber coat, it starts moving after one year, and will never fit in the coat when it loose. Bose really need to use something else for the coat.

Incredible sound, even better noise cancelling. I've switched from AirPods Pro 2, the Bose is better in every way. Amazing product.

Sounds super – Purchased online in a sale at David Jones, also purchased the cradle. The plug brick that comes with a USB-C lead wouldn't work, this was inline with… Read more

a YouTube review on the speaker. I flattened the battery and ended up buying an Apple USB-C plug adaptor for $29, this looks better and works well. However using a different power source apparently voids the warranty. The speaker sounds super I prefer the sound over my Sonos one and HomePod. I use the speaker with Alexa and Apple Airplay 2, you cannot ask Alexa to play Apple Music but I can ask the HomePod and set music to as well come out of the Bose Speaker. I can play music straight from my iMac, iPhone and iPad, and also through all three speakers at once, one in the back bedroom, HomePod in the Dining area and Bose in the living room. Also I can lift the Bose of the cradle and carry onto the porch. I'm really pleased.

Sooooo disappointed in Bose. I bought the original Soundlink Flex and enjoyed it very much. This prompted me to buy the second generation speaker… Read more

as I wanted to pair the two to create beautiful stereo sound. Alas, it was not to be as I found out when I contacted their support team that Gen 2 doesn’t pair with original. Yes, said customer support, I’ll mention the issue at my team meeting, but no, there are no plans to make the newer speaker pair with the original speaker cos they connect via different apps. WT?!? How can this be so? Very unhappy that BOSE has made the business decision not to support interoperability between their own products!!! Thankfully, the store where I purchased the Gen 2 unit agreed to refund… thanks Good Guys for being great guys!

Good Product but online service could be better – A good product. The only problem was the time to get the correct product delivered. I ordered the item on line to only have it delivered in the wrong… Read more

colour. The effort it took to get the item resent and organise of the correct product was really difficult considering the cost of the item. Overall though, the item appears good.

I loved this BOSE Soundlink micro BUT the life of it is very short. 2 years. It just stopped working. The battery did not charge. I was using the… Read more

speaker and it just did not recharge. I was witness to this as I plugged it in at 10% warning. I have owned many BOSE products in my life but i am so disappointed in the short life of this. It basically sat in my bedroom and has never been out of the house.

I googled to see if this was an issue and it is. Some people with the same problem were lucky to be able to update the software on it (enough power left in the battery to resuscitate) and it seemed to work. Unfortunately the battery is not charging at all which by the sound of what I was finding on the internet it is a software issue and not a battery issue. The battery is designed for a long lifetime apparently. If it was a battery I'd feel better (although 2 years is shocking lifetime for a battery) BUT come on BOSE - OMG software issue - thats a big issue and an inherent design issue.

Temperamental. You can buy better for cheaper. On the plus side, the sound quality is very good and noise cancelling very effective. On the negative,… Read more

the earpieces come with three rubber ear buds and three rubber rings that help give a nice seat in the ear and help keep noise out. I lost two of these I. The first two weeks, when you pull the buds out the rings pull off and fall on the floor. As for how they work, I can’t understand them. I take them out of the case and put them in my ears, one or other won’t turn on. They turn themselves off for no reason and stay connected when I put them away so I have to disconnect them to use my phone. For the price I’d stick with my cheap ones!

A decent improvement to TV sound – It has significantly improved the sound of both a Samsung and Sony TV I have used it with. I like the compact size of the sound bar, yet it still has… Read more

decent bass and clear speech. Great for TV, but not going to give you that home cinema experience if that's what you're looking for. I recommend hooking it up with an HDMI cable for eARC so you never have to think about it and control it from the TV remote instead.

I purchased these headphones to replace my old QuietComfort 45s, which I loved and used for years. As someone with auditory processing issues, I rely… Read more

heavily on them for managing loud social environments. The new pair stopped working within weeks of purchase! Only one side of the headphones connected to sound and activated noise-cancelling. For a premium product, this is so disappointing.

The customer service experience made things worse. Over two weeks, I spent hours on chat troubleshooting, even though I’m a long-time Bose customer familiar with their products. I didn’t receive the promised replacement postage label and had to chase it down after more wasted hours. Bose received my broken headphones four days ago, but still no sign of the replacement being sent. I contacted Bose again today to find out that the headphones may not be shipped for another two weeks!

This entire process has been frustrating and distressing. Bose used to be a brand I trusted, but after this experience, I no longer recommend them. I’m willing to pay for high-quality products and service, but sadly, Bose no longer delivers on either.

Bought Bose Ultra Open Earbuds after using Shokz Openrun Pro for a couple of years but always found the band to be an issue. Medically I am unable… Read more

to use earbuds that sit inside the ear canal, and glasses makes over the ear headphones uncomfortable.

Can honestly say buying these earbuds was a good decision. They are comfortable, so much so that I'd forgotten I was wearing them. The difference in sound between the Shokz and these is less depth of base sound, when casually listening to music or podcasts this has been hard to notice. Only realised it when charging the case and used my Shokz but the difference has not proven to be an issue.

Battery Life Shokz [8 hrs play time ~ 1 hr recharge] Bose [7 hrs play time ~ 1 hr recharge in case] Case recharge time is 3 hrs B.U.T. The Bose Ultra Open case recharges the earbuds 3 times making them far more user useful with less downtime for charging.

When wearing them they will let you know how much charge they have AND what they are connected to . . . i.e. My name's laptop, or S21fe [my mobile], or a no connected sound which is rather helpful.

Support information online is extensive and easy to understand i.e. https://support.bose.com/s/article/ult-headphoneopn-checking-the-remaining-battery-charge---ka08c000001bujfaaq?language=en_US

Would I recommend them ~ absolutely, especially if you have a narrow ear canal. Bose get a bonus point for offering a variety of colours, love my pink ones.

mine just suddenly stopped working and they asked me to send it out while i can actually drop it off and faster too, but they say i can't drop it… Read more

off. and so i went to their webiste to place the repair order, and it cost $179, on the website it says that they will send a box for me to send it out to them as bass module 700 have glass on top, and apparently they don't have the box either after i place the order!!! to pay $1000 for this module speaker and to die within 3 years is freakin ridicoulus!!! and for them to not send out the box?? and i can't drop it off as well??