Best Tax Preparation Services in Victoria Melbourne and Geelong

Great service have recommended to my nursing colleagues. Very efficient

My appointment today with H&R Block in Coomera Westfield turned into a horrible experience! Got treated like I was beneath her! Your employee would… Read more

not change my old address to my now current address! Then proceeded to tell me my tax did not match up with my last year tax! Kept questioning me about my current employment title and if I did not know it she couldnt help me. Then questioned my current employment, and my old work places I no longer work at! The attitude given by your employee was one of "Im not helping you today". Felt like I had to prove myself all the way through while conversing with her! I walked out! Instead I went with EZY TAX in Coomera Westfield and she was BRILLIANT! Bonus was I got a refund (never did get refunds with H&R Block) and the cost of their service was alot cheaper. I have been with H&R Block for 5 years and have never experienced an employee who was not helpful until NOW at Coomera Westfield! Will not be using H&R Block again especially not here in Coomera!

Have been with Future Assist for over 10 years and have always found the team, informative and well versed. They have a clear understanding of my financial status and attend meetings providing clear directives.

I was a long-term MYOB customer. In 2021, with the introduction of Single Touch Payroll, I moved from MYOB AccountRight Plus to the online MYOB… Read more

Essentials Accounting with Payroll program, which I believe is now called MYOB Business Pro. At the time, I genuinely believed this was the right move forward for my business.

I cancelled my MYOB subscription in 2021 and moved to Xero because I had simply become sick and tired of constantly having to work around MYOB's system limitations and the frequent, frustrating interruptions and shutdowns that seemed to occur regularly at the most inconvenient times. Before leaving MYOB, I did what I thought was the sensible and responsible thing, I took a backup of my accounting file.

Recently, I received a letter from the ATO requesting clarification regarding payroll and superannuation payments recorded in my old MYOB file. To my utter surprise, and frankly my extreme frustration, MYOB is now telling me that it cannot provide any service whatsoever to restore my backup file to a live MYOB server so that I can access my own historical business records.

The help desk's response was: "Due to product limitations we are unable to have the server restore your file." Their suggested solution? Contact the ATO for advice. Seriously, what planet are these people living on?

MYOB sells a business accounting product, including payroll functionality. Customers pay extra for that payroll service. Customers are encouraged to maintain backups of their accounting data. Yet, once you stop paying for the product, MYOB apparently provides no practical way to restore that backup and access the historical information contained within it. This is particularly outrageous when the issue relates to payroll and superannuation, where businesses have ongoing legal and tax record-keeping obligations. The payroll system calculated the superannuation, allocated the amounts to individual employees and facilitated the payment process. I paid MYOB to provide that functionality because I reasonably expected the system to maintain an accessible record of those transactions.

Now the ATO has asked me to clarify something from that period, and I am being denied access to the very records I need to answer them. Why should this suddenly become my problem?

I don't understand why the ATO is seeking clarification in the first place, but that is beside the point. If the ATO requires me to provide information about historical payroll and superannuation transactions, I should be able to access the accounting records that MYOB maintained while I was paying for its service.

What I find particularly unacceptable is that MYOB apparently never made it clear to me when I cancelled my subscription that if I ever needed to access that backup again, MYOB might not provide a supported way to restore it.

If MYOB's position is effectively, "You can back up your data, but once you stop paying us we may not provide you with a way to restore and access that data," then customers need to be told that clearly before they leave the platform.

I deeply regret choosing MYOB for my business accounting and payroll.

Businesses should not have to discover years later, when an ATO query or other legitimate record-keeping requirement arises, that their historical accounting data is effectively inaccessible because they no longer have an active MYOB subscription.

At the very least, MYOB should provide former customers with a practical and reasonably priced method of restoring their historical files in a supported environment, particularly where those records relate to statutory obligations such as payroll, taxation and superannuation.

My advice to other business owners is simple: don't rely solely on your accounting software provider to preserve your access to your own business records.

Keep hard copies and independent digital copies of your payroll records, superannuation records, financial reports and other important accounting information. Make sure you can actually read and retrieve those records independently of your software provider.

And before choosing an accounting platform, ask a very important question:

"If I leave your software in five years' time, will I still be able to access and restore my historical data?"

Get the answer in writing.

I would strongly encourage MYOB to reconsider its position and provide former customers with a proper mechanism to access their own historical accounting records. Taking customers' money for a business-critical service and then effectively locking them out of their historical data when they leave is, in my view, completely unacceptable.

Very friendly, efficient and price is very reasonable, but customer support limitations for urgent issues

They provided exceptional service during tax season and made the process so much easier for me.. I truly appreciate their professionalism and dedication. I highly recommend

Tax Depreciation Schedule – Very efficient and super fast getting our tax depreciation schedule completed. Thank you so much.

I did my partners tax on the 21st of August which is four weeks now and we still have not received our tax return at the Sevenhill office. The… Read more

manager still has not called me back to explain why it is taking so long. Every time I call she’s in a meeting I’m not in the office. This will be the last time I’ll be using taxs today

Cryptocurrency tax accountant in Coffs - great value – I was recommended Tanya Cruwys by a family member after bemoaning the pricey fees for getting my crypto tax done online. I was totally satisfied… Read more

with Tanya’s prompt, efficient and very reasonably priced service. I got a great refund! I highly commend Tanya for those with crypto at tax time. Will most definitely be returning next year!

Excellent service – Corinne has been so helpful with my taxes over the past few years, especially since mine have been quite complicated. Would definitely recommend her services!

Financial services and advice – I have only been with TaxBiz for a short time however in that time the friendly efficient and straight-forward service offered by Max and his associates has worked well for me.

exceptional service with meticulous attention – exceptional service with meticulous attention to detail and timely communication. Highly recommend for reliable and efficient accounting expertise!

Outstanding service! – Outstanding service! Extremely satisfied with the level of care and professionalism.

Fatiha – We have been using focus taxation service for last 10 years and Fatiha is doing wonderful job since then. She is a great help. Thank you so much

Wonderful professional service from Melbourne accoutant – Review for One Minute Tax. I have a small business and needed help with my annual tax return. This was 6 years ago, and Julie has been helping me… Read more

ever since. My knowledge about tax matters was limited so I needed someone like Julie who understands the whole process. I am very thankful for all her help and I recommend her professional tax services without reservation.

Great Service... Great Advice – Greg from Hinkler Accounting has completed my personal and business tax returns for quite a few years now. I am very impressed by his… Read more

professionalism, knowledge and efficiency. He explains everything clearly and answers all my questions patiently. He saved me a lot of time and money by finding deductions and credits that I didn't know about. I highly recommend him to anyone who needs a personal tax accountant.

simply the best – used Byford Accountants the last 3 years, Ashley is a wiz wont be going anywhere else ever

My accountant company – They have been handling our tax returns since 2010. I never had any issues. Kargar and his team do their best to maximise your tax return. They… Read more

listen with care and give best solutions for your financial situation. If you are looking for a great and affordable accountant, I would certainly recommend Kargar & Associates to you.

Highly recommend Tradewise Solutions! They did an amazing job managing our complex company tax return and also took complete care of our family's personal tax returns. Efficient, professional, and very reliable.

Pete and Rohan are some of the best accountants in Sydney. Always easy to deal with and they are very knowledgeable when it comes to tax and the ato

On point – Julie is accurate and efficient at what she does. I have been using her services for many years now and referred her services onto others. We all couldn't be more happier

The tax agent got everything wrong, i had to do their job and fix it but that forced a 30 day delay, then they wouldnt even own that mistake and… Read more

didn't reply at all. Ended up still taking two hundred dollars as if they did their job. They are a scam, never use this service.

Great service – I find Ezytaxback highly reliable and have been using their service for many years. Connor helped me a lot and for this, I am grateful. For those who complained, have some patience. They do their job well.

Taxation experts with outstanding communication skills – We had a complex tax situation that had not been well managed previously. Saul and Nakao worked with us to sort things out. Their tenacity, patience… Read more

and excellent communication skills resulted in an excellent outcome for us and we really appreciate the opportunity to benefit from their skills, experience and expertise. Would highly recommend these guys.

Aggressive, money hungry and complete time wasters – We had an initial phone meeting which went well but it was determined that I needed to provide additional documentation based on the information that… Read more

I provided to the accountant whose name was [Name Removed] in the Sydney office. This was five days ago, since then I have received three phone calls demanding immediate payment for services rendered, even though we are not even half way through finishing the tax return.

I had not yet sent the additional documents as I have been busy with work but both the accountant and his assistant became increasingly rude and demanding. I explained I have not yet had time and will pay after the service has been completed (like every other tax return I have ever done) but they could not understand this and kept asking for my credit card number. It was completely unprofessional and the third call I received all I could hear when I picked up the phone was the assistant saying, "give us your credit card number please." I then politely told her this is inappropriate and I will not be paying until services are rendered. She then hung up on me and told me to forget about the tax return.

The attitude and behavior that I received was completely inappropriate and I would advise anyone AGAINST doing any kind of business with this company. They are rude, pushy and focused on money rather than performing a good service for their clients.

No service – Disappeared after repeated emails for him to help do my tax returns. Unprofessional.

Completely shockingly useless. Anyone who charges upfront before revealing their professional ignorance and incompetence should be reprimanded. (ick - S*****y please attend to the Nodular scarring and dens whitening!).

Minh has provided exceptional service over the years. He is attentive, thorough and friendly. I would highly recommend him and his team.

Very fast, efficient and reasonable price – Peter was excellent. He helped me through the particulars of my situation, and was very patient with me, even though I had lots of questions. The refund was excellent, and done very quickly. Happy to recommend to anyone.