ASHLEY LIM Questions & Answers

Hi Julieanne, thanks for getting in touch! If you browse our products online, each product has a size & fit information as well as EOD size guide, which you can use to convert your Australian size to our EU sizing. This info can be found on the right on a desktop or underneath the product photos if browsing on a mobile phone.

If you could let us know what Australian size you normally wear, and what styles you're after, we can provide more tailored and accurate advice for you.

In regards to the postage time, our complimentary standard shipping takes 1-5 days within Australia depending on the recipient's address. If you require the next-day delivery, you have the option to choose Express Shipping at checkout.

Lastly, our 30 Day Guarantee policy allows customers to try their choice of EOD shoes in the comfort of their own home and to return them for a full refund or exchange if sent back in its original packaging in ‘like new’ condition within 30 days. You can read the full policy here: external link 

Hi Julianne,

I found the sizing to be true, with a little extra room, which is what I’m looking for in a shoe I want to be able to wear all day.

Postshe was reliable and quick. the shoes are packed beautifully too!