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Bunnings Warehouse

Bunnings Warehouse Questions & Answers

2.3 from 1,763 reviews

198 questions from our users

Caroline B.

Caroline B.asked

Can I use concrete paint or garage epoxy on my floor tiles in my house. I’ve used the white knight tile paint on my kitchen tiles and loved the result but I’ve been advised not to paint floor tiles as it chips and doesn’t last with the tile paint.
Cheers Caroline

1 answer
Bunnings Warehouse
Shannon W.Bunnings Warehouse

Hey Caroline,
We suggest touching base with your local paint experts. if you can advise on your local store and your best email address we can have an expert get in touch (send us a DM by clicking the logo)
-Shannon

Ali B.

Ali B.asked

What is Bunnings protocol for sealing paint after it has been mixed in-store?

1 answer
Bunnings Warehouse
Shannon W.Bunnings Warehouse

Hello Ali,
Thanks so much for getting in touch, we don't have anything specifically on a policy. Most of our team in store will use a rubber mallet to make sure the lid is secure and other store will do that and tape the top of it.

BillK

BillKasked

Can i use zippay instore at self serve checkouts?

No answers
Greg

Gregasked

Hi Bunnings
Why is it that I am no longer able to see reviews that have been posted on products on your website.
I have been looking for a couple of products and before purchase I have wanted ti see what customers have thought of them. One product I have looked at for example, is a Ryobi Air Compressor that has 6 customer reviews. When I look at the product there is no where to see feedback. This is not the only product that this is occurring with, but, all of your range where feedback has been left.

1 answer
Bunnings Warehouse
Kate L.Bunnings Warehouse

Hi Greg, thanks for getting in contact and for flagging this with us. It sounds there may be a glitch, can you please send us a screen shot via email of the product you were referring to and what you are seeing? The email address is Customersupport@bunnings.com.au. We will look into this.
- Kate.

rohan

rohanasked

cost of a spare battery for a Ryobi RLM36X46S52 please

2 answers
Bill Z.
Bill Z.

Check the bunnings website

Bunnings Warehouse
Shannon W.Bunnings Warehouse

Hi Rohan,
Thanks so much for reaching out, this may be what you are after: https://www.bunnings.com.au/ryobi-36v-2-6ah-lithium-hitech-battery-pack_p0172883
If you need more info please get in touch with us at: https://www.bunnings.com.au/contact-us

Sharnya W.

Sharnya W.asked

Does Bunnings except basic cards?

3 answers
Bill Z.
Bill Z.

Yes they do

Bunnings Warehouse
Shannon W.Bunnings Warehouse

Hi Sharnya,
We accept Visa, Mastercard, Amex as well as Diners. We also offer Openpay and Zippay :)

BillK
BillK

Bunnings, can i pay zippay at self serve checkout?

Adam S.

Adam S.asked

Are Bunnings accepting cash at the moment?

1 answer
Bunnings Warehouse
Kate L.Bunnings Warehouse

Hi Adam, thanks so much for your query. :) We are accepting cash.
- Kate.

Tani

Taniasked

Where does most of your stock come from?

1 answer
Bill Z.
Bill Z.

China

Alf Mittelsmerz

Alf Mittelsmerzasked

Is Bunnings online ordering still operating or has it been discontinued? I've had an order in for 10 days and there's no feedback about progress or lack of it on the website and no response to my email enquiry. I appreciate that there are going to be delays in these unprecedented times but others can manage decent communication.

1 answer
Bunnings Warehouse
Shannon W.Bunnings Warehouse

Hi Alf,
Thanks so much for flagging this with us, this is not the helpful service we aim to provide. Can you please provide your contact details in the link provided and we can have a customer support representative look into this further: https://www.bunnings.com.au/

helen w.

helen w.asked

Cost of a good quality 6 line rotary clothes line (preferably with wire line not plastic coated) and removal of old post and installation. Thanks

1 answer
Bunnings Warehouse
Shannon W.Bunnings Warehouse

Hello Helen,
Thanks for reaching out more on this offer can be found here: https://www.bunnings.com.au/our-services/in-home/clothesline-installation
Please make contact with your local store over the phone to have this enquiry looked after or alternatively leave your contact details below: https://www.bunnings.com.au/contact-us

Fuamanu M.

Fuamanu M.asked

does bunning warehouse accept gem visa card please?

1 answer
Bunnings Warehouse
Shannon W.Bunnings Warehouse

Hi Fuamanu,
We accept Visa, Mastercard, Diners and Amex. We also offer Openpay and Zippay :)

Jade

Jadeasked

Can I get a refund from Bunnings if I don’t have the packaging?

1 answer
Bunnings Warehouse
Kate L.Bunnings Warehouse

Hi Jade, thanks for getting in touch. We have our returns policy with some more information. Were you returning this due to a change of mind?
https://www.bunnings.com.au/returns
- Kate.

Shane G.

Shane G.asked

Zip pay and zip money don't work for me is their another layby option for a air compressor plus accessories

1 answer
Bunnings Warehouse
Shannon W.Bunnings Warehouse

Hello Shane G, We offer Openpay Along with Zippay and Zipmoney. If you are having issues proceeding we always suggest contacting the providers directly.

Jodi-lee p

Jodi-lee pasked

Does bunnings offer laybuy for footwear

1 answer
Bunnings Warehouse
Kate L.Bunnings Warehouse

Hi Jodi-lee thank you for your query. We do not offer lay buy. However we currently have two buy now-pay later options: Open Pay and Zip Pay/Money.
All the details of how to apply for these can be found at this link .
https://www.bunnings.com.au/payments

Heide A.

Heide A.asked

can you get cash out at the check out?

1 answer
Bunnings Warehouse
Shannon W.Bunnings Warehouse

Hi Heide A,
Thanks so much for reaching out. Cash out can be done at any check out (excluding self service).

Krystine R.

Krystine R.asked

Do you have a bag or other search policy that is clearly posted

1 answer
Bunnings Warehouse
Shannon W.Bunnings Warehouse

Hello Krystine R,
Thanks so much for reaching out. We do have conditions of entry, these are clearly posted in the main entrance of every store. More info on the conditions can be found here: https://www.bunnings.com.au/store-entry-information

Suze G.

Suze G.asked

My parents got a mower on an store credit they had from left over renovation extras, they only used the mower twice and the handle for the self propelled part is broken... they don’t have this mower in stock anywhere and can’t get it, and can’t replace it with anything close to the same within that price range... so do they have to refund me?

1 answer
Bunnings Warehouse
Shannon W.Bunnings Warehouse

Hello Suze,
Thanks so much for getting in touch. If you have the proof of purchase you are more then welcome to take it back to the store for a full refund. Alternatively the team in store may be able to look up your proof of purchase. Alternatively and exchange for a different item similar will be offered.
More on our return and refunds can be found here: https://www.bunnings.com.au/returns

Weaza

Weazaasked

I bought an electric whipper snipper 6weeks ago that only bunnings stock,it has stopped working.ive turned the house upside down looking for the receipt and can't find it. I was told over the phone I need the receipt for an exchange because they can't tell how long ago I purchased it. I told them I still have the box and you can tell its new I've only used it twice but apparently there's nothing they can do for me even though there is a 3 year warranty also.. What can I do? I thought consumers had more rights than this.

5 answers
Fair Go
Fair Go

Print out your credit/debit card statement and show that as some retailers will accept it. Otherwise, be more organised and don't rely on a retailer coming to your rescue as they are not obliged to under any consumer laws.

thomas p
thomas p

You need the receipt there is nothing you can do Dont buy anything from bunnings if you want a wipper snipper buy one from a mower shop

Bookworm62
Bookworm62

If you paid by credit card you may be able to do something without the sales docket I will purchase any power tool from them ever again wish you best of luck

Kingsley M.

Kingsley M.asked

what are the best domestic lawn mowers.

4 answers
Fair Go
Fair Go

Honda or Masport. Go to a mower shop too, not Bunnings

minni
minni

Mc culloch, husqvarna, honda petrol not battery

Kingsley M.
Kingsley M.

thank you very much for your response.

theBruce

theBruceasked

Anyone give me a review of Bunnings Bed Base? I need to buy two single bases for children.

No answers
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