First Home Buyers Direct Questions

Hayley B8y

Are you suitable company for pensioners to go through?

Von8y

I put a deposit down of $2500 thats all i was told i needed, the mortgage brooker i was given was rushy with all my paper work. He put my application through and it was declined. He then come to me told me i needed to do a list of things that seemed far from what i was told in the begining. I told him to leave as i needed to think things through.. I asked if i could have my deposit back and thats when i was told i wasnt getting anything back. Am i able to get my deposit back?

John Selboskar11y

Do you build on rear strata lots?

First Home Buyers Direct DM 11y

Yes we do :-)

Peter11y

I built through FHBD and hand over was in FEB 2013, my Gas hot water system has failed, according to the manufacturer of the Chromagen HWS they have a 3 year warranty, who do I contact for repairs as it is still under warranty?

thanks

tams 11y

Hi Peter, as I recall during my handover, you will call directly to the one who installed it. all the details should be given to you during the handover together with your keys, however, you can always call them, they are very helpful and happy to assist you with it.

Peter 11y

Hi tams,

Thanks, I will contact them Monday to find out who installed it

rick and tam wills 11y

If you look into your appliance manual on the back page there is all the warranty details. It explains who to contact

Reynaldo Buan12y

I'm handled by one of your sales rep.,I told him that i will be putting a $25000 down payment on my account,for the mortgage ,now something wrong happened ,If ,I can only make$15000 can we still apply for a mortgage?

rosh 12y

Good day Reynaldo, thank you for your query, I am sorry to hear that things are not going as originally planned. The best option would be to discuss it directly with your salesperson...[name removed] was extremely helpful and he will be able to link you with a financial broker if required to look at what options would suit you best moving forward...

Good luck!!!

Peter Grizzly12y

I have been told by another consultant that First Homebuyers Direct ( FHBD ) is a marketing company and not a builder. That when he worked for Ross North homes they contracted FHBD to market for them to sell homes in which First Home Buyers Direct was paid a fee. Are you the same company please?

First Home Buyers Direct DM 12y

Hi Peter, Thank you for your question, it's a good one however First Home Buyers Direct is a registered builder and our Builders registration number is 13101. We have never worked with Ross North in the past and operate independently - hope that helps and as always we are here to help - My Name is Ashley thomlinson and should you have any questions through the process you are welcome to send me an email ashleyt@fhbdirect.com.au I am also a Director, take care.

tams13y

Hi I am not a first home buyer will you still be able to build my house? thanks Tams and can i alter some of your designs?

Delia Rondilla 13y

Yes, Tam, even you are not a First Home Buyer you can still build your house and they can help you what problems you have. Just email your details to them for assistance. I am much appreciated for your concern to ask about FHBD , a home builder that can complete your new house.

Thank you.

First Home Buyers Direct DM 13y

Often we do get ask that question - Its a very good question as we are called First Home Buyers Direct however we often have second home buyers, investors choosing our brand as they know the product is of a very high standard and also that our homes come complete with floor coverings and blinds plus a heap of promo's that other builders in that second home buyer market just can't afford to offer. Please feel free to email us info@firsthomebuyersdirect.com.au or call us (08) 9244 7444

Thank you Ashley Thomlinson