I placed a Us cheque in the great Southern Bank and got told it can take 4 to 6 weeks or 6 to 8 weeks depending. But there is nothing on my account showing it got deposited. Why is it going to take so long when most of the cheques I have received over there have been a cash at bank.
how do i close my account
i would like to close accounts with your bank Can you help me do this on line thankyou
Hi Steve, if these are personal accounts and you are the only person on the accounts, you can send us a message through your online banking and request us to do this closure. Customer Service Team, Great Southern Bank.
Can you please close all 3 accounts thankyou
Hi Steve, we will not be able to do so through this site as we are unable to complete our ID check. If you could please respond to our private message, we can then help get this done for you. Thank you, Customer Service Team, Great Southern Bank
Why are you such an appalling bank? Disgusting, I actually can’t say service because there isn’t any! STAY AWAY from this institution, if you chose them then be very prepared for the worst experience of your life!
Why are you secured car loan interest rates so deceptive? Spoke to several consultants, went on calculator as advised only to be told even with an excellent credit rating this wasn’t good enough to obtain 5.49%? Other financial institution’s appear to be more transparent with their loans than GSB! Make your rates CLEAR for all to see instead of trying to deceive the general unaware public with these deceptive tactics.
Had a look at the loan descriptions. I agree with you that their description of the interest rate is dependent on your credit score. They are bound to offer what is described, otherwise it constitutes misleading and deceptive conduct. If you've suffered a financial loss as a result (ie. their credit check entry on your credit file) contact AFCA. Also claim compensation for inconvenience and stress.
Hi, we’re sorry to hear that you have not had a satisfactory experience with your loan application. A credit score is just one of several important factors that go in to offering a personal loan rate, and we would like to connect with you to discuss this and address your concerns. I'll send you a private message, and hope to be in touch as soon as possible. Thanks, the Great Southern Bank team.
If your team says go to your website calculator and that will tell you the rate you will receive and the rate is substantially higher than the calculator recommends is this bait advertising? Deceptive at best, honour the 5.49% that was shown to us via the calculator or make your tactics TRANSPARENT for all to see, stop the deceit. Maybe we need a lot more investigation into institutions like this to stop making the little peoples lives more difficult than they already are!
"A credit score is just one of several important factors that go in to offering a personal loan rate". Perhaps that needs to be disclosed on your website to fully inform potential customers.
Why are our local branches closing since you changed from cua . The credit union was useful for my needs for 40 years. Forcing older people to use new ways of banking is not fair. Going to the branch to do your banking is still needed. Personal contact once a fornightly is the only outing we get. Please stop closing the branches. We have lost 3 banks in the last couple of years where i live.
unfortunately , ALL banks are becoming online only , eventually there won't be any branches or ATM's , its just a matter of time , as someone who doesn't use internet banking , but does have multiple accounts @ multiple branches , i know i'll be screwed too !
Why would a bank make it so hard for a pensioner to close an account. Then continue for months to continue to charge this pensioner. Many phone calls and still no result. Sorry yes a result if the negative fee is paid after the pensioner tried to close the account. You cannot be trusted.
They are a disgusting embarrassment for a financial institution, they don’t give a damn and believe me we have had a lot experience with their arrogance! Get away from them as soon as you can!
What happens to ID documents submitted for a SMSF term deposit application but did not proceed due to extreme difficulties. I was a new customer and did not have an account. Extremely concerned about identify theft and personal security ?
I can promise you that staying away from GSB is one of the best decisions you can make. We have been with them for a while and our personal experience has been somewhat of a nightmare …. arrogance, misinformation and rudeness right up to today when we tried to speak to several consultants only to be met with arrogance with the last female consultant deciding to just hang up in my ear rather than assist with our problem! GSB ‘Garbage Service Beware’
I need to correct the below question
Why is your home loan discharge fee still $500, when Westpac, Commonwealth Bank, NAB is $350, AMP is $350, and ANZ $160. Maybe a question for the ACCC as they state it shouldn't cost any more than the actual cost to the bank
Why is your home loan discharge fee $500, when Westpac, Commonwealth Bank, and NAB are $350, AMP is $160.
Because GSB are greedy. Their interest rate is not competitive too. It’s much easier to go elsewhere
Why is your home loan discharge fee still $500, when Westpac, Commonwealth Bank, and NAB is $350, AMP is $160. Maybe a question for the ACCC
When doing online banking, can you please let me know if you offer a token or 2-factor authentication.
2-factor authentication is important these days for our privacy and peace of mind for our hard earned money. We live in an age where when we do get a chance to attend to our own personal affairs, it is often out of the luxury of business hours. If you have nothing to hide, then this information should be either freely on the site or posted here for everyone to know. Some other banks advertise this service on their site so I know my money will be safe with them.
They don't have multi-factor authentication for their online banking login at the moment but I do hope that they consider it, preferably as an independent solution rather than requiring an app developed by them. We don't need more third-party TOTP apps.
Hi there, whilst we do not currently have 2-factor on login we do offer this in other ways when making transactions that provide the same security as a 2-factor on login does.
Security measures for transactions are not the same as security measures for accessing a customer banking portal. It is misleading to claim that they provide the same security when they are not related.
Why is your home loan discharge fee $500, when Westpac, Commonwealth Bank, and NAB is $350, AMP is $160.
I never said I had a home loan I was talking about the great deal and service I received for my insurance policies
This was intended as a question to CUA, not an answer to a posted question
How long does a personal cheque take to clear
Hi Liddy,
Under normal circumstances, funds from cheques deposited to your account will be available for withdrawal by 10 am AEST on the fifth Business Day after the deposit was made.
Kind Regards, CUA Direct
How long did it end up taking for the cheque to clear
Hi,
My name is George. I am looking to apply for a home loan. Please email me at wonggeorgie@gmail.com
Thank you
George
Still waiting for CUA to email me. Keep waiting. Forever.
Hi George,
I can confirm I have already sent you an e-mail and a private message regarding this. Please check your junk/spam folders.
Thanks, George
How long does a cheque take to clear
Hi Liddy,
Thanks for your question. Under normal circumstances, funds from cheques deposited to your account will be available for withdrawal by 10 am AEST on the fifth business Day after the deposit was made.
Kind Regards, CUA Direct
Has CUA joined the "comprehensive credit reporting"?
How long does it take to open a term deposit account? How would CUA contact the new customer after the account is opened online? Why is someone sending me a TEXT about WAC? Where is my member number (since someone is already sending me a WAC in SMS)?
why CUA charges more for discharge Fee than is in the contract after performance
Check with CUA
I had an issue with getting occupancy permit for constructed house. Finally have OP. What are my chances of getting bank cheque and inspection done in 3 business days?
Why not contact CUA directly for an immediate answer?
How long does it take for a bank cheque to clear at CUA.
It took 8 days to clear.
How do I change my address on my bank account.
Via your website account would be my logical guess
Log into online banking and go to Services > My Details > Update My Details. Verify yourself using a security code if you have that enabled and enter in your new address in the specified field.
Get an answer from our members and Great Southern Bank representatives
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