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Hotondo Homes

Hotondo Homes Questions & Answers

ACT, Theodore, NSW, QLD, SA, TAS and VIC
4.6 from 233 reviews

91 questions from our users

How many reviews on for Hotondo are fake? After one genuine poor review is posted, soon after a bunch of glowing reviews are posted and they read like they are straight out of the sales brochures. I think they need some new writers. Be wary of the glowing review.
1 answer
Hi Andrew, All Product Reviews are genuine, verified clients - it is a requirement that all reviewers provide a proof of purchase in order for their review to be published. All our clients have the same opportunity to provide us with feedback on Product Review and majority of our clients are thrilled with their experience, which is something we are very proud of. While some reviews may seem similar, we can assure you these are real reviews from clients who were more than happy to share their experience with the public. Kind regards, Hotondo Homes

Does Hotondo Homes Wallan build in Seymour, Victoria?
1 answer
Hi Vic, Yes, the certainly do! You can find all the information and contact details for the team by visiting https://hotondo.com.au/home-builders/wallan/ Hope that helps. Kind regards, Rose

Do you guys build near Carlingford NSW area for a KDR?
1 answer
Hi Arun, yes we do. Pieter Molenaar is the local builder in this area. You can find his contact details by visiting https://hotondo.com.au/home-builders/parramatta/. Thanks - Rose

Has anyone built a house with Hotondo Tamworth?
1 answer
Yep - Geoff, Kate and the team are beaut. I'm experienced in the construction game but given it was the first time building our own house - it was a pleasure to have this patient and approachable duo handling our build. We used the bones of a Hotondo design and altered it to suit our family - the result is an awesome livable home - Definitely recommend them!

Do you build in Apollo bay Victoria?
1 answer
Hi John, Yes we do. Peter and Kerri Scott are the local builders. You can find out more about them and their team by visiting https://hotondo.com.au/home-builders/torquay Hope that helps! Thanks, Rose

Has anyone built in the city of Whitehorse with T&M Van Dam Builders? How was the experience?
No answers

Hi, I understand that each Hotondo builder is different, but I was just wanting to get an idea of how Hotondo house and land packages are usually paid for? Because it is a house and land package, is it an initial deposit, and then a lump payment once construction is finished, or is it like a regular construction with progress payments? Thanks
1 answer
Hi Sean, Thanks for getting in contact with us. When purchasing a house and land package the transaction consists of two contracts, one for the purchase of the land and another for the construction of the home. The land contract would be prepared by the land developer or land sales agent, the home construction contract would be provided by your perspective builder. A deposit is payable to hold the land which would require a lump sum payment to secure. Following this, you would need to pay a deposit to the builder and a building contract would be prepared. If you proceed with the contract a further payment is required and then regular progress would begin. I hope that helps! Kind regards, Rose

Why doesn’t Hotondo itemise tenders? Why would you pay hundreds of thousands of dollars to a building company & not know what your paying for? Very weird as our previous builders gave us the costs to most of the build.
2 answers
Hi Leigh, Thanks for getting in contact with us. We'd like to hear a little more about this so we can assist. Could you please get in contact with our Customer Care team by emailing customercare@hotondo.com.au? Thanks, RoseHi Rose, I've sent an email through to customer care & have had no response.

Hi. My mother wants to build a big single story house (around 400-500 sqm) which has a parent retreat with kitchenette. Would you do a custom design/building? Cheers, Boram.
1 answer
Hi PLM, It's best to discuss this with your local Hotondo Homes builder, I'm sure they would be able to assist. Where are you looking to build? Cheers, Rose

Hi Guys , Has anyone built with Hotondo in Warragul Vic 3820? Can you please share your experiences? Thanks
No answers

We supplied our own soil reports and survey, Hotondo gave us a credit of less than a thousand dollars. Now considering those two things cost way more than $1000 for us to have done, this feels to me like a rip off on their part. I would like to know who is doing their soil and surveys for less than $1000 and has anyone ever had this and questioned them. Just wanting to see if this has happened to anyone else and could possibly explain the credit to us before we get back to Hotondo?
1 answer
Hi Sunshine25, Thanks for getting in contact with us. We have a national partnership with an engineering company who complete a range of work including the soil investigation and feature surveys. This partnership enables us to have reduced rates compared to what the general public or other small builders would receive. This is why the credit will be less than what you would have paid with your own company. I hope this has clarified things a little more, however if you would like to discuss this further you can contact our customer care team by email customercare@hotondo.com.au. Kind regards, Rose

I'm considering building a house with the Hotondo team in Canberra, however there do not appear to be any reviews. Is anyone able to provide any information or relay their experiences with Hotondo Canberra? Thanks.
2 answers
Bruce and Katina from Hotondo is the best and most honest builders we have ever dealt with, nothing is a problem, they are always willing to go the extra mile to satisfy a client! Even after we moved in they came back and fitted a door to an area underneath a room to create a storage basement, this was done without us requesting this and at no cost! We recommend them highly! Carl & Johanna Botha, 0408403177Thanks Hantie for your response, much appreciated.

Are currently in the process of building with Hotondo, tender was signed 4 months ago. Going through variation costing and colour selections. All of a sudden Hotondo have told us there has been a 7k price increase thrown in our face. Pretty pissed off at the moment and ready to walk away from the whole build. Can we request our deposit back that we paid to lock in the tender?
3 answers
Hi Josh, Thanks for getting in contact with us. We'd like to discuss this with you further, could you please get in contact with our Customer Care team so we can look into this. You can email them directly at customercare@hotondo.com.au. Kind regards, RoseJosh have you had a resolution to your problem and which area were you building with can i ask?I would also like to know this too about a refund??

Please contact Dominic Rego [contact detail removed] [address removed] 2 storey 4 bedroom rear lane double garage and granny flat. Scope: Knock down existing fibro house and new build DA approved plans by architect Looking for a reliable competitive builder Modern design with lightweight building materials Aim to start building end of 2018 Please let me know if this fits your scope?
1 answer
Hi Dominic, Product Review removes personal details in order to protect their users. However you can make your building enquiry at www.hotondo.com.au/contact/. Hope that helps. Kind regards, Rose

Hello everyone, Has anyone has experience with Hotondo Homes in Albury/Wodonga?
2 answers
Hi there. My partner and I built with Hotondo Homes in 2015 and could not have been happier. They helped us find a block and the display home was really what we got in our house, no guess work. The price was genuine and fixed with no nasty surprises. We got cheaper prices from other builders but found hidden things or under allowed for that would add to the cost. We definitely appreciated their honesty and integrity, not just giving us a cheap price to win us over. Maintenance was carried out about 3 months after we moved in and they even touched up the marks in the wall that happened when we moved furniture in :) The supervisor kept us informed during the build and was happy to show us through when ever we wanted to take a look. Could not speak higher of the whole team, everyone cared about us, our house and made the process so much fun.We took delivery of our brand new Hume 263 last week, and are 110% satisfied customers. The builder is long established in Albury Wodonga and have long term links and trust of all their trades. Their level of workmanship and pride in their work is exemplary and the service provided by all team members - management, sales, admin and trades, was brilliant. We were located in Canberra during the build, so only got to inspect progress on site 3 or 4 times. We were constantly updated with photos and phone calls from the supervisor, so there was no guess work as to where the build was up to. As potential issues were identified we were consulted with recommendations, and the solution was implemented without ever becoming a problem. We are now reaping the benefits! We would not hesitate to recommend Jim, Julie and the team - We won’t go past them if we are looking to build again in the future.

Hi. Has anyone built with Hotondo Homes in Newcastle area? Please give us feedback thanks.
3 answers
Yes I have!... I just moved into my New Home at Easter. My husband and I are very happy with our home and the service Stephen and his team provided us. We built a complete custom design home and from the very beginning they answered all our questions and made sure we got exactly what we wanted. Would totally recommend them!We have built at the Beaches Estate at Catherine Hill Bay with Hotondo (Cherry Road Constructions at Gateshead), My husband and I were having terrible trouble trying to find a builder who would be able to give us something out of the box, something different. At Hotondo we discovered people who listened, were invested in helping us achieve our Dream Home within our budget. We dealt directly with the builder Stephen and his site manager Scott. We felt that they knew our expectations, they communicated effectively throughout the process, they were on hand to answer our questions and take us through on site inspections. There were no problems that Scott could not deal with quickly without any hassle which made the building process very comfortable. From the first sit down with Ashley, in the office, we were confident that this builder was the one we were looking for. We have built in the past and we knew that it is not always the easiest thing to do. But with Stephen and the team we found a small company that offered a personalised approach, and they built what we wanted. Our new home is just what we imagined only better. Having talked to other residents who have built at the estate with big companies, we heard many stories that would turn anyone away from building ever - and we are thankful that was not our experience. We would thoroughly recommend Hotondo but especially Cherry Road Constructions, we could not be happier with their service and expertize. Their phone number is 0249207211 - call them now, it will be the best decision you will make!Thanks Alyson and Kathleen

Wondering if anyone had built with Hotondo Thornton/Raymond Terrace? We are happy with design concepts and the staff have been amazing. I'm sure the contractors will be great to, but would value any feedback. Thanks
2 answers
.Aldo did you decide to build with Hotondo Thornton?

Has anyone built with Hotondo logan central and surrounds?
2 answers
Sorry, no. I built with Hotondo Homes Central Coast in NSW. Good luck!Hi, we built with Mark Uzzell, Hotondo Logan. Moved in just on 6 mths ago now, was a brand new build on our land at Grange. The house is beautiful, we are very pleased with the outcome. We found Mark to be easy to deal with, suggested some good ideas, focussed on the detail and as such have referred his work to a couple of locals also.

Hi. Has anyone built with Hotondo Homes Sunshine Coast? Any feedback would be appreciated, good or bad. Thanks BJH
5 answers
Hi BJH, We built with Hotondo Homes Sunshine Coast (Matira Dev.) in 2017. I am about to post a full-review so watch this space!Hi BJH We have just moved into our new home that was built with Hotondo... I cannot say a bad word about them! We made the move from Sydney to Sunshine Coast & Alyssa & the team at Hotondo made the whole experience very easy! For such a huge move & also building a new home we didn’t feel any stress at all, they helped us make decisions with ease & were always quick to answer any questions we had... Now that we have moved in we are also very happy with the finished product & love our new home! It was also a very quick build which helped us get here before Xmas & settle inHi BJH We are currently completing our build with Hotondo Homes (Matira Developments). We are extremely pleased with our choice of builder. The entire process from design to build has been seamless. Alyssa is very knowledgable and consistently goes over and above. We are interstate also and Alyssa has always kept us updated. The quality of the workmanship and fittings is excellent. I wouldn't hesitate to recommend them, and will definitely be building with them in the future.

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