worried customer
worried customer · QLD

what happen to hotondo homes chinchilla ?

Hotondo Homes
Hotondo Homes   DM   

Hi worried customer, Hotondo Building Pty Ltd advises that it is no longer in partnership with Just Project Management Pty Ltd, which previously operated the Chinchilla franchise, as of April 12, 2023.

Just Project Management Pty Ltd is still trading as an independent business, however, is no longer part of the Hotondo Homes franchise network.

If you are a client of their business, we recommend that you reach out to their team if you have any enquiries about your project.

Thanks, Hotondo Homes

Michael
Michael · QLD, Bundaberg

When can we expect the replacement fence panel that was dented by your concrete contractors AUGUST 2022 and that you promised to replace? It has only been 15 months.

Hotondo Homes
Hotondo Homes   DM   

Hi Michael, Our team has spoken with the Bundaberg office and we have been advised a replacement fence panel has been ordered and will be fixed in the coming weeks. Please let us know if you require any further assistance. Thanks, Hotondo Homes.

Michael
Michael  

You must be very pleased with your Bundaberg Franchisee....Fence panel now ordered and will be fixed in coming weeks.....IT HAS BEEN AWAITING REPLACEMENT SINCE AUGUST 2022......SIXTEEN MONTHS AGO!!!!!!!!! AND REPLACEMENT JUST ORDERED....COMPLETE AND UTTER DISRESPECT AND YOUR CLIENTS

Michael
Michael · QLD, Bundaberg

When can we expect to have the Fence Panel installed...that you damaged in 2022 and promised to replace.House in Fraser Avenue Bargara Headlands.

Colin B
Colin B  

Sorry Michael I cannot help, unfortunately sounds to me that your Hotondo Franchise is not as reliable as the Hotondo South Coast/Nowra owners of the franchise they would have it fixed in no time and most likely wouldn’t allow the fence to be damaged in the first place. Don’t give in keep at them and hopefully you have a win. Good luck Colin B

Joy O.
Joy O. · NSW, Leeton

Hi, do you have already built houses in Leeton for sale?

Hotondo Homes
Hotondo Homes   DM   

Hi Joy, We don't currently have any built homes for sale in Leeton, however this Hotondo Homes built home is for sale in Griffith via a real estate agent: external link  Hope that helps, Hotondo Homes

Anz S.
Anz S.  

Hello Hotondo Homes, I've 700m² land in Leeton and looking to build a house there. I'm after some information on construction cost etc. You can reply to this message or can email with information package and your contact detail if easier.

Thank you. [Name Removed]

Hotondo Homes
Hotondo Homes   DM   

Hi Anz S, Thanks for getting in touch with us! We recommend you speak to the team in Leeton to get an idea on pricing as it is dependent on things like land, location and the design selected. Please call 1800 677 156 to speak to someone. Hope that helps! Thanks, Hotondo Homes.

Diana L.
Diana L. · Hotondo Homes

hi there, I am a real estate agent. I have clients looking to buy H & L packages. I am seeking an opportunity to work with you on "referral based relationship". thanks

Hotondo Homes
Hotondo Homes   DM   

Hi Diana, Thanks for getting in touch with us. We recommend you speak to our builders local to your area to see if there are any opportunities available. You can search for a builder on our website. Thanks, Hotondo Homes

Kathryn
Kathryn · Hotondo Homes

Hi, we initially signed our first contract with Hotondo and then the builder didn't renew the franchise with Hotondo and now trades as a private builder. Are we still obligated to the contract considering we didn't sign with the private builder?

Hotondo Homes
Hotondo Homes   DM   

Hi Kathryn, Thanks for getting in touch with us. In this instance we ask that you get in touch with our Customer Care team for further guidance. You can email them on CustomerCare@hotondo.com.au Thanks, Hotondo Homes.

Roger T
Roger T · VIC

Has anyone had experience with hotondo homes in Pakenham. We brought land with approved permits and plans and it has been in and out of council for 2 years now. Its now a engineering issue and they are now demanding a deposit to apply for the building permit, but given its been 2 years I told them I'm not comfortable paying a deposit when it's in and out of council for so long

Shofiq S.
Shofiq S.  

Which estate in pakenham

joe_rosenfels
joe_rosenfels · Hotondo Homes

Hi, do you have any duplex plans for a 15.24m site? thanks, Joe

Hotondo Homes
Hotondo Homes   DM   

Hi Joe, Thanks so much for getting in touch with us. If you mean 15.24 squares then unfortunately no, we do not have any duplex designs that would fit in that block size. Our smallest duplex size is 26.32 squares which is equal to 244.55m2 (square metres). Please let us know if we can assist further with home design questions, we're happy to help. Thanks, Hotondo Homes

joe_rosenfels
joe_rosenfels  

Sorry, I was meaning 15.24m frontage and total of 600.7 sqm! Thanks

Hotondo Homes
Hotondo Homes   DM   

Oh ok, thank you for clarifying. The only duplex design in the range that would suit their block with the width of 15.24 would be any design in the Isla family which comes in four sizes. I've linked to it here for you to view. Hope this helps: external link 

Bill T.
Bill T. · Hotondo Homes

Hi

We're looking for guidance were about to buy land and build either town house duplex or even house we have selected 4 land below each has water view . We do plan to sell so it our first attempt at developing. We're cash up and ready to go. Hopefully someone can help us pick right land and right build etc. Last time we were at homeworld kellyville once we gave the address the sakes person could advise what we could build and how much etc .

19a navala avenue nelson bay 603sqm 36 Tingara Rd Nelson Bay 1339sqm 5 Tareebin Rd Neldon Bay 1270sqm 23 Tallean Rd Nelson Bay 1665sqm two tiles Thank You please don't hesitate to call

Bill Tutun 0411811116

Hotondo Homes
Hotondo Homes   DM   

Hi Bill, Thank you for contacting Hotondo Homes. Our team in Port Stephens will be able to assist you with your enquiry. I’ve passed on your contact details to the team and someone will be in touch with you. For more information or to get in touch with the local team, visit our website: external link  Thanks, Hotondo Homes

Jennifer C.
Jennifer C. · VIC, Ararat

Please can you Help hoping to Come Home to Ararat now retired, does Hotondo build 2 Bedroom Homes/Townhouse? Do they have any Display Homes as such in Ararat.? Do we have a block firstly or can we buy a package.? Unable to.find a property we like that hasn't already been sold in Ararat so hence contacting You. Looking forward to your Reply.Robert&Jennifer Cross.

Hotondo Homes
Hotondo Homes   DM   

Hi Jennifer, Thank you for contacting Hotondo Homes. We currently do not have a display in Ararat, but you can find all our other display homes and their locations on our website: external link . If you are unable to visit the displays, you can also use our 3DExplore tool to take a virtual tour of many of our home designs: external link . You can also find all the information about our Ararat team over on our website: external link . Here you can take a look through all their available house and land packages. However, if you find a block of land yourself, the team will be able to assist you with finding the perfect design to suit both your land and individual needs and wants for your home. Hope this helps, and all the best with your new home search! Kind regards, Hotondo Homes

David C.
David C. · Hotondo Homes

Dear Sir. We have a section which is going to be build for new house in gold coast. Pls would some body of your company contacts me for brief meeting to give us advice for it? and quotation? Look forward to your prompt response. Best regards. David [Contact Details Removed]

Hotondo Homes
Hotondo Homes   DM   

Hi David, Thank you for your question. Our team on the Gold Coast would be able to assist you with your enquiry. You can get in touch with them via our website: external link  Kind regards, Rachel

mooreby5
mooreby5 · VIC, Clyde

Does anyone know why Hotondo homes in Clyde are no longer part of Hotondo homes? Is anyone in the middle of building with this builder at the moment? Are you happy with the builder?

Hotondo Homes
Hotondo Homes   DM   

Hi Mooreby5, Thank you for your question. This builder is no longer a part of the Hotondo Homes franchise, however our team at Hotondo Homes Pakenham are currently servicing the Clyde area. You can contact them through our website: external link . Hope this helps! Kind regards, Rachel

Sam I.
Sam I.  

We are currently with Clyde and they no longer part of the Hotondo Homes. Slow start (actually very slow), I've been advised that its due to getting concrete labourers and covid. We were suppose to have slab down in October and in by Feb but so far nothing. Communication has been ok but you'll need to keep on top of it.

mooreby5
mooreby5  

Thank you for the info. Yes our communication is slow as well and they are having trouble getting our plans approved as well

Ruth
Ruth  

Hi all,

Has anyone started building with building republic (formerly known as SEPC building group @Hotondo Homes)? What was the process like? Unfortunately there are no reviews I can find. I would love to hear from yall. Thank you in advance.

Julia H.
Julia H.  

We terminated our contract with them. We were not advised of the change away from Hotondo Homes or other things. Only found out when I was chasing them and got told by Hotondo they are no longer a franchisee. Communication with them has been awful and after 5 months they still hadn't even submitted the Building permit. I have had to chase every step of the way and we gave up in the end. They give builders a bad name. I haven't received any of my deposit back after chasing for months now and am about to submit a claim with Domestic Building Dispute Resolution Victoria.

mooreby5
mooreby5  

Thank you for your reply I have recently heard they have gone into liquidation. My friend had the same problem and to this day have not received any if their deposit back either. I will never recommend Hotondo to anyone and Hotondo should back up thd people left stranded. Hotondo now have a bad name as far as I'm concerned.

Ruth
Ruth  

Hi everyone, has anyone built with Building republic ? The communication from them has been so poor. There always seems to be some excuse when it comes to commencing site ? Could someone please provide some insight if they are actually going into liquidation because they are not on ASIC list ? Thank you in advance

mooreby5
mooreby5  

I would stay away from them See previous comments

Ruth
Ruth  

Hi mooreby5 I really appreciate your response. How do I go about getting my 5% deposit back. I feel so helpless

Ruth
Ruth  

Hi mooreby5 could you please send me a private message. I need to urgently discuss something

mooreby5
mooreby5  

I wish you luck getting it back. My friend has been waiting to get hers back since about march 2022 and they just get excuse after excuse. I really don't like your chances at all

Emma S.
Emma S.  

Hi Sam, did you ever progress further with this builder? Friends signed a contract at end of 2019, very slow to start in 2022 and 1 year later still not at lock up stage. Builder is not responding at all and no one has been seen on site for at least 3 months

Sam I.
Sam I.  

Hi Emma. No we didn’t. We have moved on to a more wonderful builder who have been amazing knowing what we have been through with jarrad and his team. The unnecessary stress, headaches, mental health issues dealing with them we decided it was best to terminate as they were asking for more money. We declined and following that we encountered excuse after excuse. I have proceeded further to get our refund back.

Approx 40-50 emails, calls, texts sent and received maybe 5 replies.

I recommend your friends terminate and try to obtain a deed cancellation notice and escalate it. However this could take months for a response from DBDRV who specialises in building disputes. And they have been helpful so far. But jarrad is refusing to respond to their emails. So we are taking the next step before vcat. I believe quite a few people have proceeded through DBDRV to get their deposit back

Ruth
Ruth  

Hi guys I am in the same boat as you and thinking of filing a lawsuit if more people are willing to participate. Kindly also proceed with DBDRV as they have a time frame of up to 16 weeks before they can respond.

Neodama
Neodama  

Hey us too. I’m interested in this lawsuit can you tell me more? Email is neodama@gmail.com thanks!

Craig Ellis
Craig Ellis · Hotondo Homes

Hi, can you tell me what happened to Hotondo Homes Hobart and why there are no reviews here for either Hobart or Sorrell? Also what are Hotondo doing to directly help customers. The liquidator has already told the people impacted that its unlikely they will receive any of their money back so will Hotondo itself be refunding the money they received from the franchisee for signing contracts with dozens of customers or will they be keeping it and leaving customers to fight it out with every other creditor?

Hotondo Homes
Hotondo Homes   DM   

Hi there, Hotondo Homes has been advised that Tasmanian Constructions Pty Ltd trading as Hotondo Homes in Hobart went into liquidation on January 4, 2022. Our office has been working with clients and creditors that have reached out to us prior to the liquidator being appointed. Todd of Revive Financial has been appointed and is working with affected clients and creditors at this time. At present, Hotondo Homes does not have any information about the status of the liquidation beyond what Revive Financial can provide. All clients and creditors should contact Todd of Revive Financial on 07 5343 1135 or email info@revivefinancial.com.au for further information and direction. As a franchise network, each Hotondo Homes builder operates independently, and we can assure this is an isolated incident. Please feel free to contact our Customer Care Department if you have any questions: customercare@hotondo.com.au. Kind regards, Hotondo Homes

Rohail Aziz
Rohail Aziz · VIC, Melton

Hi everyone, Has anyone had recent experience of building homes with Hotondo (Darvale Homes) Melton? I just want to know their after sales services, any issues, problems during building process, and most importantly reasonableness of their pricing? any comments, feedback or suggestions will be more than welcome, please email me at rohailazizkhan@gmail.com

Hotondo Homes
Hotondo Homes   DM   

Hi Rohail, Thank you for your questions. We understand the importance of making an informed choice when it comes to finding a home builder. Darren and Vesna have over 25 years of experience and have been building new homes with Hotondo Homes for 20 years. We hope you are able to find the answers you seek and once you are ready to make your decision, the team at Melton would be more than happy to assist you with your pricing and design queries as well as answering any questions you may have regarding the building process. Kind regards, Hotondo Homes

Ravi
Ravi · Hotondo Homes

Hi HH Team

Just felt really bad speaking to one of your Sales staff today and I thought I should leave some feedback. So I am building the 2nd time and I thought of trying another builder for my second build. So I spoke to one of your sales staff (on phone) and after all basic questions I was asked about my budget and I clearly gave a range and then I was put off by the sales person that it is not possible, bla bla bla, etc. She even cut me a few times and wouldn't even let me put my point. Wow

Please remember business works both ways. I don't know which builder I end up with, but I know which ones to avoid for sure.

Anyways, you guys seem to be doing good with all the reviews and I am quite happy for your happy customers. Keep up the good work.

Thanks RT

leo
leo  

Horsham Hotondo staff exc in every way , very helpful to us

Hotondo Homes
Hotondo Homes   DM   

Hi Ravi, Thank you for contacting Hotondo Homes. We are sorry to hear you were not satisfied with your experience and we take this kind of feedback seriously. We are always looking for ways to improve the customer experience, so if you have any further information that you wish to share, please contact our Customer Care team at customercare@hotondo.com.au. Kind regards, Hotondo Homes

SKV S.
SKV S.  

Thank you Ravi for your review. This does help buyers like us make informed decisions.

S&H
S&H  

Budget is a fair question to ask so one doesn’t confuse ambition with ability!

Steve L.
Steve L. · Hotondo Homes

We're looking for a fair bit of plastering (ceiling work, architraves, etc.) throughout our home plus a complete bathroom refurbishment. Can Hotondo Homes help us out with this? We're at Emu Plains.

Hotondo Homes
Hotondo Homes   DM   

Hi Steve, Thank you for your question. As we are primarily a new home builder, refurbishments are not a part of our core services. However, if you are ever looking to build a new home, your local Hotondo Homes builder will be happy to assist. All the best with your refurbishments! Kind regards, Hotondo Homes

Tcm
Tcm  · Hotondo Homes

We’ve looked at a few designs with hotondo that we love, does anyone know if you’re aloud to bring your own trade along to your build instead of using their trades? (Plumbing and electrical) just a question before I drive 2.5 hours to look at their display homes

Ray and Sandy Whaling
Ray and Sandy Whaling  

Yes. Ours was our own design.

Hotondo Homes
Hotondo Homes   DM   

Hi Tcm, Thanks for getting in touch with us. Unfortunately, this is not something we offer as our builders are responsible for the maintenance, compliance and quality of the build and introducing a third party may compromise this. In addition, the Housing Industry Association recommends our builders use their own reputable trades and contractors. Should you wish to reach out to your local builder, you can get in contact with them by calling 1800 677 156 or by visiting external link . Kind regards, Rachel

Aimos
Aimos · Hotondo Homes

Hello, where can I see reviews for homes built on the Mornington Peninsula? Thanks

Hotondo Homes
Hotondo Homes   DM   

Hi Aimos, The closest builder we have for the Mornington Peninsula is our team in Clyde. You can find their reviews here: https://www.productreview.com.au/listings/hotondo-homes-vic-clyde Kind regards, Rachel

Gero
Gero · Hotondo Homes

Hi How long on average will it take to build the Tarkine 238

Hotondo Homes
Hotondo Homes   DM   

Hi Gero, The average build time for a single storey home is approximately 6-7 months from the start of construction however, there are a number of variables that can affect the timing such as the block itself (is it a standard block or are you building on a slope, etc.), inclement weather, availability of trades etc. As you begin your home building process your local Hotondo Homes builder will take all the variables into account and include an estimated number of days within your contract. Hope this all helps! Kind regards, Rose

S&H
S&H  

7 months!? Not my experience. 16 months, still not finished and contracts signed 20 months ago. Xmas is looking good we hope.

Mike B.
Mike B. · Hotondo Homes

I found some information online ( external link  ) about a new Clara 301 display home being open "early next year", but the post did not have a date - When will the Clara 301 display home be opened? Are there any photos of the internals? This really helps deciding which design to choose.

Hotondo Homes
Hotondo Homes   DM   

Hi Mike, The Clara display is expected to open in mid April. We cannot confirm the exact date just yet. We do not have photos of everything completed just yet but if you send us a private message through our socials we can shoot something through once we do have them available. I hope that helps. Thanks, Rose

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