MoneyMe Questions & Answers

Yes it is. Bought a van off it recently.

Hi Mark,

Thanks for your question. We work out the minimum repayment by spreading repayments over a maximum 5-year period from your latest transaction.

We hope this helps! Please reach out if you have any other questions.

Cheers, Team MONEYME

If that was the case my repayment would be $84 per month before interest and fees not $320 per month im currently paying including interest before interest and fees.

Hi Dan, our friendly team would be more than happy to look into this for you. So we can identify your account and help, please send an email with your full name, Loan ID (located at the top of all emails) and a short overview of your concern to hello@moneyme.com.au or call us at 1300 669 059.

This is partly how they rob you of your hard earned money.

Hi Shayne, our credit products are only available in Australia for Citizens or Permanent Residents.

Hi Jamahl93, Thanks for reaching out. Please send us your full name and contact details via hello@moneyme.com.au so that we can provide you with the account information you need as soon as we can. Also, we'd like to advise you that we don't have a BPay facility, however you can make an additional payment via bank transfer.

Hope this helps!

Hi John, Thanks for your enquiry. We tried calling you today however we were unable to reach you. We sent you the payment details via email, but if you have any further questions feel free to email us back or call us on 1300 779 059.

Have a great day!

Hi Sijan,

Thank you for your time today!

As discussed, the recent rate change will be applied to all accounts. If you have any further questions, please feel free to email us at feedback@moneyme.com.au

Hi Jenene, Thanks for your enquiry! You can repay a personal loan of $25,000.00 for 3, 4 or 5 years. To give you an idea of how much your interest and repayments would look like for this amount, feel free to use our website's loan calculator placed just below the hero image: external link 

We hope this helps!

Cheers, Team MONEYME

Yeah I was so upset and now I am having trouble repaying and MoneyMe refuses to help me at all.

Hi Jenene, Thanks for your enquiry! We calculate personal loan repayments based on various factors, which include your credit history, income, debt obligations and living expenses. To give you an idea of how much your interest and repayments would look like for a $25,000 loan, feel free to use our website's loan calculator placed just below the hero image: external link 

We hope this helps!

Cheers, Team MONEYME

Hi Jane, Thanks for reaching out! We aim to give our customers a response within 1 hour during business hours. If you applied outside of business hours or if we needed additional information to verify your details, this may take a little longer.

If you'd like to discuss further, you may send us an email at feedback@moneyme.com.au so we can set up a time for a call. Alternatively you can call us directly on 1300 669 059.

Hi Stuart, the only way is to contact MoneyMe to discuss your Dad's option with the MoneyMe representative. And your Dad still need to talk to them eventhough he has been refused by banks. Dont be afraid, just try to ask if there's possibility otherwise, do some checklist about his income, debt obligations, living expenses and more. MoneyMe says they assess application based on more than just your credit score. It could be the income is the factor or some parts you might need to know. So, call them, they will listen and you might find out.

Hi Stuart, Thanks again for reaching out! We'd really love the chance to connect with you or your dad and see what we can do to help you out. Would you please provide us with your dad's full name and mobile number via hello@moneyme.com.au so we can set up a time to discuss? Alternatively, you could provide your contact details and we’ll be in touch to advise accordingly.

We look forward to hearing from you!

How much would I have to pay back on a loan for $25,000.00 over how many months/ years

Hi Stuart, Thank you for reaching out! If you could please give us your full name and contact details via hello@moneyme.com.au, we'd be happy to reach out and assist you as soon as possible. Alternatively, you may call us on 1300 669 059.

We look forward to hearing from you!

It's not for me. It's my dad. He's borrowed from you guys before and payed it back no problem. It's just he's been two three banks and no one wants to help.

Hi Stuart, We'd like to see how we can help you out. So we could have a look at your dad's account and assist him further, we'll be needing his contact details. We'd appreciate it if you provide them at your most convenient time and we'll arrange a call as soon as possible.

Thank you!

Yeah no problem as I said. He's borrowed from you guys before and he's had no problem paying it back as you can tell. He's exhausted all other avenues and would like a fair go

Hi Santosh,

Thank you for reaching out to us! We're glad we were able to clarify this matter with you via our LiveChat earlier.

If there's anything else we can do to help, please do not hesitate to get back in touch.

Have a great day!

Hi Catherine, Thank you for bringing this matter to our attention. Apologies for not responding sooner! We'd love the chance to have a look at your account. If you haven't already, would you mind sending us your full name and contact details via feedback@moneyme.com.au? Alternatively, you may reach out to us directly on 1300 669 059.

Speak soon!

What is the interest rate ?

14.95%..7 years...

Hi Brian, Thanks for your question and sorry for not answering you sooner. We consider various factors to determine your personalised interest rate. These include your credit history, income, debt obligations and living expenses.

If you have the time, you may also visit external link  and head to our personal loan calculator near the bottom of the page. It's free and should give you an instant calculation of how your interest rate and repayments would look like with your desired loan amount.

Hope this helps! If you’d like to know more, feel free to send us a message via hello@moneyme.com.au.

What I can say is I applied and next morning I was asked to verify email and boom. Got money. Maybe your with a different bank? Could be high volume of applications cause I know heaps people using Money ME. I would contact them and find out if you don't hear back today?

Hi Em, Thank you for reaching out. We'd love to have a look into your account and help identify and resolve your concerns. If you haven't already, would you mind sending us your full name and contact details via feedback@moneyme.com.au? Alternatively, you may call us on 1300 669 059.

Speak soon!

Hi Nat, Thank you for reaching out. We'd love to have a look into your account and help identify and resolve your concerns. If you haven't already, would you mind sending us your full name and contact details via feedback@moneyme.com.au? Alternatively, you may call us on 1300 669 059.

Speak soon!

Hi Clayton, Thank you for reaching out. We're sorry for the inconvenience. If the issue persists up to this day, can you please send us your full name and contact number via feedback@moneyme.com.au? We'd be happy to organise a call with you ASAP to set up your virtual card.

We look forward to hearing from you!

Cheers, Team MoneyMe

Hi Lesia,

Thanks for taking our call earlier, we’re glad we could clarify your inquiry over the phone.

If you have any other queries regarding your Freestyle card, please do not hesitate to reach out.

Have a great day!

Cheers, Team MoneyMe

Hi Tia, Thanks for your enquiry! We only offer our customers individual personal loans, and we do not accept joint applications. If you have any further questions, feel free to reach out to us via hello@moneyme.com.au or call us on 1300 669 059. Have a great day!