8 questions from our users
i was about to order from pretty little thing but before i did i checked the reviews and saw that some of the packages never got there or got lost so im debating on ordering from them.
I got my order OK, in fact reasonably quickly from the UK. But the size of most of what I ordered was VERY SMALL. They were supposed to be AU /UK size 8 and most look nowhere near it. And the fabric was cheap and nasty. It was my first order and I spent nearly $100. If its your first order, I would just buy a few things to check out first. Then decide when you get them.
how do I return and get a refund. they are making it very hard and confusing to return and get my money back, can someone please explain the process? thank you
Reviewed on Sep 29, 2018
I made one order on sep 25th,(order # 502447460)and only got my order confirmation and haven’t received any other emails since I also made another order today sep 28 (order # 502462870) and again got only one email and that was my order confirmation..? I usually get another email after one day saying my order has been dispatched but nothing yet.. I’m a little worried please help
Hi, I’m getting some really mixed signals about PLT’s reliability. I’m looking at buying a pair of wide leg dungarees - did anyone buy them and can tell me how they turned out?
I am so confused with everyone's comments. It seems like this website is the luck of the draw I get the material might be cheap but you get what you paid for. But I'd more disappointed if the size I ordered didn't fit me so don't want to spend money and my size is way off. I'm in Australia and I'm a size 6 in dress has any other girl got size 6 dresses and have fitted them perfectly? Or should I be going up a size or down a size???? Help thanks.
Hi darling. Don't be confused. The sizes are perfect. I am size 12 and it fits perfectly. That's my experience.
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