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68 questions from our users
How do I pay my loan off in cash
Can i pay off the loan within 2 months? If so is there a penalty fee?
Hi I have had a email
Approval
Sent from society one and now is being and posted on our marketplace for investor funding - is this guaranteed the loan is approved ????suz
Can a society one Loan be paid out at a particular bank. Rather than BPAY.
I’m a little bit old school and technology is not a strength
Hi Jimmy, thank you for your question!
While we do not have a bank where you can pay the loan to directly, if you get the BPAY details of your loan and take them into your bank they should be able to assist you with the payment....
Read more Kind regards, Ash - Customer ServiceI'm applying, is there another was submitting Bank Statements? I don't really feel comfortable submitting my login.
Thanks
Hi Ryan, thank you for your question!
You can email your bank statements to credit.plu@societyone.com.au. Please note that if you do prefer to email your statements they need to be sent in PDF format ...
I own 3 homes outright/no debt. total purchase price of all homes one million eight hundred thousand. I have 150,000 in cash for a deposit for another home.would like to borrow 450k I collect 1400 a week in rent from the 3 homes i own, I live at my parents free. I don't work as I am studying to be a monk. My father will also go guarantor for the new home I would like to purchase. Question can I get another loan with no job. but I have a lot of collateral. Craig Moore age 54 aussieosho@gmail.com PH 0482046506
Hi Craig, thank you for your question.
It is a requirement that all applicants with us be earning a minimum of $30,000.00 a year in employable income. If you are not working at this time, unfortunately you would not be eligible for a loan with us....
Read more Kind regards, Ash - Customer ServiceI have problems in getting a credit card I am a pensioner I only have debit cards and pay my accounts on time I went back to the Netherlands France and Germany last year for six weeks paid from my pension I can ménage my money reasonable well watt advise can you give me so I can have access to I credit card.
Hi Johannes - it is a policy requirement that all applicants with us be earning a minimum of $30,000.00 a year in taxable income.
Therefore, if the pension is your primary source of income, unfortunat...
I have paid for a holiday 6 weeks in the Netherlands spend a week in France and I have a loan interest free for 12000.00 Dollars with I am paying of 230 Dollars a fortnight I have been able to keep up...
Read more with all my payments rental phone and electricity up to date I don’t think it is the amount your income is but how you manage your money because I have two pensions coming in different times I would be much better if I had a credit card so I can make my payments through credit card and pay my credit card on the end of the month from my pension so I don’t have to coordinate my payments when my pensions come in.My loan for 12000.00 Dollars is for dental work What was not covered through the public system
I was asked to verify some details, now I have not heard back from anyone..... does this company care for its customers ?
Wouldn’t look after me if that’s what you’re asking
Yes
Joel Derecho are you even real?
I was sent a loan contract but also told I was declined? Not sure how that happene
How can I find bpay and account details so I can make additional payments Thanks Michelle
Hi Michelle, thank you for your question!
Please email customer.service@societyone.com.au with your full name and mobile phone number, and one of our customer service team will email you the BPAY deta...
Has anyone else received an initial quote at 9.99% with SocietyOne only finding out days later that you've missed the deadline for supporting documents although you were not at fault? It must be a tactic to make more money because when you resubmit for a new quote, suddenly interest rate has gone up much higher to 12.39%!!??
The gateway of obtaining your bank statement? is it safe. As I have never used anything like that before
Yeah it’s pretty safe. If you are still unsure or not comfortable, I would call them first to see what are the alternative options to sending in your bank statements
I have a fixed loan contract from society one, my question is , it says interest rate can change without my concent ? Even if the rate is fixed how much it the interest going to change
I applied for a loan which took longer because of delay with uploading bank statement.. kept receiving generated emails requesting that I needed to do this still.. haven’t heard anything back since and very disappointing
Hi Lynda,
I would like to advise you that beware of the contract, they changed condition and interest rate just before the released loan, in this case, you may have pressure to sign the contract. Nev...
Thank you
The same happened to me.
I had trouble getting the doccuments through online & wasnt comfortable with it.
Then they kept sending me messages asking for them.
Glad now I didnt get the loan with them.
Why doesn’t society one not send out electronic statements
Hi Phil, thank you for your question!
SocietyOne currently does not have a facility to send out routine statements. However, one can be provided to you at any time upon request....
Read more If you need a statement, please email customer.service@societyone.com.au and one of our friendly team will send you a statement of your loan within one business day. Kind regards, Ash @ SocietyOneBecause society doesn't want to show how much interest they are taking, they are taking interest form 2 weeks after the loan was released, Your loan interest as the contracted end of year payment. bu...
Read moret they are taking interest from the beginning, in this case you may charge 4~5% more than you agreed with interest rate. Careful!!!!Is it standard that you contact the bank in behalf of the borrower for their bank statements?
Hi Kristie, thank you for your question!
We recommend all applicants use the bankstatements.com portal to submit their bank statements to us electronically using the Ilion-backed portal. When you ent...
Read moreer your details, the bank receives a notification to send us your statements.Can you apply if your a pensioner
Hi Cheryl, thank you for your questions.
It is a requirement that all applicants with us be earning a minimum of $30,000.00 a year in taxable income....
Read more Therefore, if the pension is your primary source of income, we would not be able to assist you with a loan. We apologise for any inconvenience, and wish you good luck in finding finance. Kind regards, Ash @ SocietyOneCan a pensioner get a Society one pension
Hi Francesca, thank you for your question.
It is a requirement that all applicants with us be earning a minimum of $30,000.00 a year in taxable income....
Read more Therefore, if the pension is your primary source of income, we would not be able to assist you with a loan. We apologise for any inconvenience, and wish you good luck in finding finance. Kind regards, Ash @ SocietyOneWho can apply
Use this link, this should help you out.
https://www.societyone.com.au/personal-loans?ds_rl=1250958&gclid=EAIaIQobChMIqsCWp6bD5wIVAiUrCh2YJAHSEAAYASAAEgIUJvD_BwE&gclsrc=aw.ds
I am an existing customer and would like to increase my personal loan by $5000 and over 4 years, is this possible? Vicki Dale
Hi Vicki, thank you for your question!
You have the option to:...
Read more - Apply for the amount you currently need and if you are approved you will have two active SocietyOne loans. Please be aware this will mean two repayments and two interest rates. - Apply for the amount large enough to payout your existing loan and be transferred the remaining funds. Please go to www.societyone.com.au to perform a quick rate quote. At page 3 of the application, you will be provided with an indicative interest rate based on your loan amount, loan term and your SocietyOne loan grade. Kind regards, Ash @ SocietyOneHow do I see my igsisting loans
Hi Gavin, thank you for your question!
Please email customer.service@societyone.com.au for instructions to access your online account....
Read more Kind regards, Ash @ SocietyOne.Get an answer from our members and SocietyOne representatives
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