Celebration Homes Questions & Answers

Hi BJR, could you please provide a photo of these stains? So we can more accurately address your question. Thanks

Hi Pawan,

For any questions relating to your Preliminary Works Contract, please reach out to your New Homes Consultant.

Hi Team, Can you please confirm if the deposit is claimed back as I am also in same situation changed builder and would like to get a refund if possible.

Hi Ats, for any questions relating to your deposit, please reach out to your New Homes Consultant and they will advise. Thank you, Celebration Homes team.

Hi Valerie, thanks for your question, we would recommend getting in touch with our South West team to ensure you get the most accurate answer possible. Their product review site is www.productreview.com.au/listings/dale-alcock-homes-south-west Hope this helps!

- the Celebration Homes team

I signed a PWC more than 2 months ago for my titled block and still don’t even have approved plans drawn up. I’m seriously considering just canceling and take the deposit loss.

Hi Lisa, thanks for your question, we would recommend getting in touch with our South West team to ensure you get the most accurate answer possible. Their product review site is www.productreview.com.au/listings/dale-alcock-homes-south-west Hope this helps! - the Celebration Homes team

Hi, I don’t know if less busy, I just heard from my neighbour in Ellenbrook that their house was expecting in Feb2022, but was told to delay till Dec2022

Hi Lisa, thanks for your question, we would recommend getting in touch with our South West team to ensure you get the most accurate answer possible. Their product review site is www.productreview.com.au/listings/dale-alcock-homes-south-west Hope this helps! - the Celebration Homes team

Hi Taryn,

If you want to contact our service department at service@celebrationhomes.com.au they will be able to help you.

Thanks, Celebration Homes

Hi Michelle,

Unfortunately not, one of our Prestart Consultants can take you through the range of tiles available if you like, Feel free to give us a call on 9202 2300 for more info.

Thanks

Not to my knowledge, they have something called "The more store" plus a booklet with all the selections etc, but they give those out once you have signed on i believe. They do have a showroom in osborne Park that you can go view all the items :)

Hi Donna, We have a prestart page where you can find out some more info about our selections and see our Product selection book, there is also a Virtual tour of our showroom. Feel free to give us a call. external link 

Hi Natalie, we have a list of inclusions attached to our home designs, these do vary on range. You can find our standard inclusions here external link . Feel free to email us if you have any questions. Thanks

Hi Esther

All of our floor plans on our website include a furniture layout. external link  Thanks, Celebration Homes

Thanks so much. I was just wondering how you get onto that format?

Continuous flow hot water is standard and the driveway is paved, also a standard inclusion. I have built with Celebration Homes.

Hi Gary, Thank you for your question! We have tried to call you over the last couple of days to answer your question in more detail, however we haven't been able to reach you. Please feel free to call our office on 9202 2300 and speak to our Building Manager, Gorjan, who will be able to answer your question.

Many thanks,

Celebration Homes

Hi Jhen, Many thanks for your question :) We don’t do demolition work at Celebration Homes, but we can certainly assist our clients by either referring them to a recommended company or organising quotes directly through the demolition company.

Please do not hesitate to contact us if you have any further questions.

Hi, I think that depends on your bank and also whether your block has titles. It was around four months for us.

Thanks Emma. Our land was titled when i buy it. And i made contract before two months ago and our agent say it takes 6 to 8 weeks and our home design also approved more than two weeks ago and i havent heard from builder and bank since i made contract and that more than 9 weeks now.

Hi Hasmukh, thank you for your question :) Emma is correct, there are a lot of factors that can affect timings around this including if your block is located in an established area or new estate, has titles etc. Without knowing your specific situation, it's hard to give you an accurate answer so please contact our office if you'd like to chat about this more on 9202 2300. Many thanks, Celebration Homes.

Hi, thanks for getting in contact. This is definitely something we would like to organise an inspection of. If all of your tiles throughout the home are cracking, this is unusual. We would like to organise for somebody to attend as soon as possible. Please call our office on 9202 2300 and ask for our Service Department. We will let them know to expect your call.

Hi Musu, thanks for getting in touch. We are proud to say that when you build a Celebration Home, we’ll tell you when your home will be finished, and we’ll stick to that commitment. In fact, our homes can be built in as little as 24 weeks, making us one of the leaders when it comes to construction timeframes. And we’ll keep you in the loop from start to finish so you’ll know what to expect.

We can happily provide proof that we build in 24 weeks - if you would like more information please just give us a call or send us an email.

Hi Areeb, As you may be able to see from my recent post, Celebration Homes met all the criteria and time frames quoted. I have heard horror stories from friends who have built with OTHER builders and can honestly say that from day one until handover Celebration Homes have been extremely professional and all trades used were of the highest quality.

Hi Areeb I started my dealings with Celebration Homes after visiting the display in Cobaki Drive Lakelands. The sales consultant Gordan was outstanding and continues to be so friendly and helpful.My home has just reached lock up and to date communication is frequent and relevant.There are always extra costs if changes are made to a chosen floor plan or features. That is a personal choice decision. I was able to walk through some same design houses at different stages of completion. I did this prior to prestart and it was so useful and enabled me to make adjustments that better suited my needs. Do hope this is useful.

it was in the home I built, double garage too

The door opener was a standard with the garage door, also a double garage......

Hi mom2tdlrs, Yes a garage door remote is included with all our garage doors. This is provided at Key Handover meetings. If you didn't receive your remote or have a query about this, please contact the office on 9202 2300 for further assistance. Thank you.

I didn't have that problem I had already half built my house at the 6 month point, but they do say all that type of info when you sign, if you don't put your own clause in there you have to follow what you signed. It's unfortunate but inflation and price increases do happen and if you agreed to it at the beginning it's something you have to stick by.

Hi Joanne1, Celebration Homes offers a 6 month price hold period for all our customers. Unfortunately in your case land titles were delayed an additional 4 months by your land developer which prevents us from beginning the Pre-Construction process on your home.This scenario applied to all our customers in a similar situation. We have also backdated the price 6 months from the current rate so as not to pass on the full price increase to you.

Hi Joanne. I am in a similar situation.. Could you let me know how did you go about it.. Celebration homes has asked me to pay a $7000 price hike.. its such a shock to me and also so disheartening as its not our fault the titles where delayed

Unfortunately if you did not extend the hold time in your contract (or at least asked the builder), you are really at their mercy. Once this time expires even if it is not your fault, the builder may and in most cases will review the cost and increase the contract value. To be fair, costs do increase over time however, we have seen instances where builders have taken advantage of these situations charging more than the legitimate cost increase to them. Realistically the only option is to "opt out" and start again in which most cases the home buyer is not willing to do given the work and funds they have put in so far. This is one of the areas where our contract reviews highlights the possibility of increased costs. When challenged, most builders would be happy to increase the hold period in an effort to make a sale. For more information on building contract reviews, visit our website at external link 

Regards,

CR Partners