Commonwealth Bank Travel Insurance - Credit / Debit Card Insurances (Platinum & Diamond Cards) Questions & Answers
What is the criteria for activation of travel insurance. Do you have to buy your flight tickets with the card?
We have diamond awards free travel insurance. We would like to know if our flight is cancelled due to covid will we get our money back
Are we covered if the first leg of our trip is not a flight.? Example: We live in Canberra - If we are booked to cruise overseas out of Sydney and we drive to Sydney to meet the cruise ship is our insurance for the cruise period covered? Friends have told us other policies with other banks state that to be covered the first leg of your trip has to be a flight.
Is it correct that under the CBA Credit Card Insurance with CoverMore, if you booked travel before the advent of Coronavirus (Covid 19), you are NOT covered under the policy issued, should you contract the Virus?
I dont think any insurance covers corona since late January or earlier
Combank travel insurance is useless,it doesn’t matter when you started it your not covered.Next time try another bank or go directly to an insurance company.
How much do I have to spend on travel to get the free insurance?
If you are a CommBank customer and have the right level of Visa credit card membership then its free. Just log onto CommBank travel insurance, apply for it, and its issued free. However... I have found (unfortunately) the issuing insurance underwriters (Covermore) makes you jump through endless hoops in order the claim.
I think CommBank are trying to do the right thing, its the underwriter that is my concern as my claim has been rejected.
Alternatively, if you have an AMEX credit card, then any travel booked with Amex that is over $1,000 automatically includes travel insurance.
I highly recommend you inquire into each PDS, however these are my well travelled experiences.
100% agree. I even told from Covermore claim officer saying it is a free insurance (so don't complain and accept declining decision)
Get an answer from our members
Extra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.