I bought a pair of sandals and it is like walking on surfboards. They are uncomfortable and noisy. Does this get better?
Hi Gail, we're sorry to hear about your sandals and the noise they are making as well as being uncomfortable. This is not something you should be experiencing and we'd love to find out more. Please feel free to reach out to our Customer Care team for assistance at info@frankie4.com.au or alternatively phone 07 3106 3351 between 9 - 5 on week days and 8:30am - 5:30pm on weekends. We look forward to hearing from you. Kindest, FRANKIE4
I purchased the Dimity and have had them for over a week . I was so excited to receive them as recommended by my podiatrist for plantar fasciitis, sadly my feet are not only still painfully sore , my soles burn when I wear these . I tried different socks and soles in the sole saver pack but still the same . I still wear them hoping my feet will adjust, it’s been 3 weeks now , should I give up or do they need more time ?
Hello JoAnne. My personal opinion is that we as consumers are attracted to this brand because we are searching for better fitting footwear that is more beneficial for our feet. If your feet are not benefiting from these shoes, maybe take photos and send them to Frankie4 requesting a refund. I too have plantar fasciitis and sadly my shoes did not work out for my feet. In my opinion, If the shoe is the right fit and quality, you should not have to wear them in. This will only make your condition worse. I have met with my podiatrist who was shocked that I persevered given my feet and you have the same condition. My personal view is return. :). Hope this assists.
Thank you Sue , I’m so sad they didn’t workout for me , I’m still paying them off as I couldn’t afford them to begin with , so had to use After pay . Have you found the right pair for you ?
You should still return them JoAnne if not happy. Take photos and send them in an email to Frankie4. Im so sorry they did not work out. Ziera is a good brand as is Bared shoes. I have found however that I live in HOKA runners whilst I have this condition - style - BONDI 8. They have been revolutionary for me allowing me to walk again. I am seeing a Osteo who is applying shock therapy to the foot. I do wish you well JoAnna and hope your feet get better soon quickly. Bye for now :)
Please do reach out if you have any further questions JoAnne :)
Hey JoAnne, Thanks for taking the time to reach out to us! If you are still finding your Dimity's are not the perfect fit, we are always here to assist. Please feel free to send an email through to info@frankie4.com.au, including your order number, with the subject ATTN: Product Review.
We look forward to resolving this for you JoAnne.
Kindest, - FRANKIE4 Footwear x
Unfortunately I did reach out to Frankie 4 , I sent several pictures and correspondence, basically they said I need to wear them in and get use to them !!! They are sitting in a box in my wardrobe, I wear Bared footwear now and Hoka runners !! I’ve had a bad experience with Frankie 4 and will not risk wasting my money again .
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