194 questions from our users
Will you be doing Fairy Floss in XL again, with the amount of people asking this question it will sell out fast!
Hey Dave, unfortunately not - the Fairy Floss was a limited edition that we released in early March and will not be restocked again. Hope you understand!
Hi and I bought one pair and loved them so bought another 7 pairs at £11 a pair.
My question to you is as a valued customer why do I have to pay £15 just for one pair again .
Would like the new blue ones.
Can I please get the exact measurement across the waistband unstretched as I would like to know if they will fit before I buy. 2XL 3xL sizes please. Thanks
Have you got them in sky blue
Hey John! Not exactly sky blue, but you might want to check out our brand new Limited Edition colour 'Blue Falls' which was released just 2 days ago ;)
Where are they made?
Hey David, we’re an Australian brand, and Step Ones are made in China - we’ve never tried to hide it, in fact we actually advertise to inform people that we’ve done it ethically unlike most of our competitors!
Check out https://stepone.life/pages/ethical
Thank you very much for your response. I try to avoid items made in China, but these days it’s very difficult.
Are you getting more of the pink underwear in Medium and Large anytime soon?
Pink, blue, all other colourfully Ollie sold out..
Disappointed I would like to order more as purchase 1 to try and I like it, when it will be colourful colour to be stock again?
I'm a vety sexy, 62 year old female, Mens Stress Counsellor and Sex Therapist and I run a 5 mile cross country, route, everyday, locally, since Covid, but really , I've run, alot, since I was 12 , in Germany, as an Army Kid !
I have an hour glass shape and am 5ft 1inch , high ! Lol x Petite , as half French, too!
I currently wear a pair of Lonsdale, S size, short leg, trunks whenever , I can , as they never ride up my a...! Lol
Which Size do I order, in The Step One , model ? ALSO, 'm moving to New Zealand, soon. Will I be able to buy them there, in shops like Hallenstein Brothers, but cheaper maybe ? Because of better exchange rates. ? Lol x and THANKS x Miss Denise Lucky Gillette t/a SHELTERS 4 EX AND SERVING S.A.F.A.P.STILL IN SHOCK !!
(Soldiers, Airmen, Firemen, Ambulancemen, Policemen! )
How are these delivered as m out most of the time. Do you do click and collect like Amazon.
Don't suppose there could be any freebies for a ex-homeless-recently-housed-starting-from-scratch pretty cool guy by any chance please? I love your stuff and cannot get any cause I don't own a credit card. I understand if not but would be over the moon if you can. You have my email address guy's please let me know either way.
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