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249 questions from our users
My husband is 96cm waist and 54cm around the leg. He prefers trunks but I see that the fly one says best for larger legs. Im not sure if my husband qualifies as larger legs or not or which would fit him better. 96cm waist doesn't appear on your size chart either. Any help most appreciated. Thank you
Hi Louise,
It looks like he's between sizes, so we recommend XL size in the longer style (Boxers+ fly). Here's the size guide for your reference https://stepone.life/pages/sizing-chart...
Read more Thanks, Step One SupportSorry a little late replying so I went elsewhere. Thank you though.
I wish to return 3 pairs of medium and change them for a pack of 4 large. How do I do this please.
This is a 3rd party review site. You should try contacting Step Ones directly through their web site.
Hi purchased on the 25-11-2021 order No #518872 hasn’t arrived yet?
This is a 3rd party review site. You should try contacting Step Ones directly through their web site.
Do you do 3xl in shorter?
Hi Gill! We have 2XS up to 2XL in the shorter style. :)
Why is it that we who buy trunks don’t get the option of a fly like the boxer boys do, we have to either undo our jeans or mess about trying to pull the side up to have a pee
Can you use the toilet without taking off your trousers?
Hey Mickler,
Thanks for getting in touch! Our Boxer Brief+Fly range can sort you out - https://stepone.life/products/boxer-brief-fly-lec?variant=39385296797768...
Read more Regards, Jodiedo you do the camouflage in the shorter trunks?
Yes, we do! But some of the sizes are sold out. Here's the link to our page: https://stepone.life/pages/underwear
OG Camo do you do this colour in trunks XL please?
Do you have a range to determine between thicker or thinner legs?
I you have thick thigh and you rub your legs while walking while thinner do not. Anyway they are extremly elastic so will fit any thickness, Im big boy and have no problem, they hold nicely do not rol...
Read morel / bundle (if you know what I mean) and due to material there is almost no friction while walking.Do you have a range to determine between thicker or thinner legs?
I bought 15 pairs and got a great discount, better than the discount offered now for 15 pairs, what’s my chances of getting the same discount as before?
how do I purchase a pair as your site does not give me the option despite purchasing before?
Do any of these come with a fly? partner is quite slim but likes a fly
Hi Shelly! The ones with fly are only available in the longer version. He can try a pair and he’s covered under our First Pair Guarantee. Love them or they’re free!!
Thank you.
My son is in size 97 in his undies,would he be in large in step one.
Hey Joan!
The size chart suggests that he should go for the XL. Here's the link: https://stepone.life/pages/sizing-chart...
Read more Cheers, ChayI’m trying to order the new blue bottles but it keeps showing the smashed avocado picture. I’m afraid to order because I don’t want to get the wrong one. Is it just the picture which is wrong ??
What waist size is a medium and large please.
Hi James, we actually have a size chart on our website that indicates the recommended size for each waist length. You can have a look here: https://stepone.life/pages/sizing-chart :) It states that a ...
Read moresize M is recommended for those with a waistline of 81-86cm or 32-34in and a L for those with a 90-95cm or 36-38in waist.Do you do bigger sizes?
Hey Janet! We currently cater for sizes 2XS - 6XL.
My partner has several pairs of Step One trunks and is always looking out for the next design to be released. He has legs on the skinnier size and takes a size M but finds the legs keep riding up. Should he be buying a smaller size or the boxer brief instead?
Hey Kylie, they definitely shouldn't be doing that! You're right, it might be a sizing issue... please jump on our site so we can organise another size or style for free, under our First Pair Guarantee :) https://stepone.life/pages/claim-fpg
I’m at that stage where 34inch trousers are too tight and 36inch trousers too loose so what would be better for me in your size chart medium or large ?
Hey Simon! Definitely try a size Large as per our sizing chart https://stepone.life/pages/sizing-chart - in the instance that it’s too big or too small, you can always claim a replacement pair in a better size under our First Pair Guarantee.
What waist sizes are L, XL, XXL?
Hey mate, we actually have a size chart on our website that indicates the recommended size for each waist length. You can have a look here: https://stepone.life/pages/sizing-chart :)
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