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194 questions from our users
Rhettasked
What do you call thinner a leg
No answers
Denisasked
Is it possible to get these with a fly opening
No answers
L. Nichollsasked
Why does your sizing chart suggest His waist size is 3XL? when I went to order a pair & the size chart only goes up to 2XL.
1 answer
Chay A.Step One
Hey there,
Our size chart is up to 6XL. Here's the link https://stepone.life/pages/sizing-chart
Cheers,
Chay
Terry G.asked
Do these come with a high waist?
No answers
Denisasked
Can I get these with a fly
No answers
Dave Easked
Will you be doing Fairy Floss in XL again, with the amount of people asking this question it will sell out fast!
1 answer
Theresa N.Step One
Hey Dave, unfortunately not - the Fairy Floss was a limited edition that we released in early March and will not be restocked again. Hope you understand!
Andy G.asked
Hi and I bought one pair and loved them so bought another 7 pairs at £11 a pair.
My question to you is as a valued customer why do I have to pay £15 just for one pair again .
Would like the new blue ones.
No answers
Michael D.asked
Can I please get the exact measurement across the waistband unstretched as I would like to know if they will fit before I buy. 2XL 3xL sizes please. Thanks
No answers
John Hirstasked
Have you got them in sky blue
1 answer
Theresa N.Step One
Hey John! Not exactly sky blue, but you might want to check out our brand new Limited Edition colour 'Blue Falls' which was released just 2 days ago ;)
David D.asked
Where are they made?
2 answers
Theresa N.Step One
Hey David, we’re an Australian brand, and Step Ones are made in China - we’ve never tried to hide it, in fact we actually advertise to inform people that we’ve done it ethically unlike most of our competitors!
Check out https://stepone.life/pages/ethical
Thank you very much for your response. I try to avoid items made in China, but these days it’s very difficult.
Sue Bee65asked
Are you getting more of the pink underwear in Medium and Large anytime soon?
No answers
david8louiseasked
Pink, blue, all other colourfully Ollie sold out..
Disappointed I would like to order more as purchase 1 to try and I like it, when it will be colourful colour to be stock again?
No answers
Davidasked
Where are the large size??
Douglas B.asked
Do you stock the shorter model with a fly? Douglas
No answers
I'm a vety sexy, 62 year old female, Mens Stress Counsellor and Sex Therapist and I run a 5 mile cross country, route, everyday, locally, since Covid, but really , I've run, alot, since I was 12 , in Germany, as an Army Kid !
I have an hour glass shape and am 5ft 1inch , high ! Lol x Petite , as half French, too!
I currently wear a pair of Lonsdale, S size, short leg, trunks whenever , I can , as they never ride up my a...! Lol
Which Size do I order, in The Step One , model ? ALSO, 'm moving to New Zealand, soon. Will I be able to buy them there, in shops like Hallenstein Brothers, but cheaper maybe ? Because of better exchange rates. ? Lol x and THANKS x Miss Denise Lucky Gillette t/a SHELTERS 4 EX AND SERVING S.A.F.A.P.STILL IN SHOCK !!
(Soldiers, Airmen, Firemen, Ambulancemen, Policemen! )
No answers
Mikeasked
How are these delivered as m out most of the time. Do you do click and collect like Amazon.
No answers
Danny H.asked
Don't suppose there could be any freebies for a ex-homeless-recently-housed-starting-from-scratch pretty cool guy by any chance please? I love your stuff and cannot get any cause I don't own a credit card. I understand if not but would be over the moon if you can. You have my email address guy's please let me know either way.
No answers
wattie dasked
can i get white trunks?
No answers
wattie dasked
how do i order white trunks
No answers
Ianasked
Why can I not buy short trunks with a fly
Ian
No answers
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