If I move to Tangerine whilst with moving away from optus NBn, how will I transfer my emails (from optus), as well as incoming from previous contacts. Can I have a masked optus email during the cross-over?
Thank you for your enquiry. Tangerine do not offer email address services; you could discuss with optus in regard to keeping your email address active for an ongoing fee or you can migrate your email services to free email domain provider e.g. Gmail. Kind regards Tangerine
I am moving to Kewarra Beach Queensland on 20/9 Wednesday, I am currently with Telstra (no contract) after having terrible drop out signal issues with TPG. I would like to move to you guys when my month runs out with Telstra. Can you assure me that the signal will be fine where I'm moving to please? Thanks Karen
Hi Karen, thanks for your question! We can't assure you unfortunately, no provider can, but what we can assure you is if the issue still persists once you have moved over to us, will work with NBNco in resolving your issues quickly!
Thank you, will be signing up tomorrow
Will I be able to have my NBN connected using my Google Nest Wifi Home Mesh Wi-Fi System?
Hi Jaison G, yes your Google Nest Wifi Home Mesh Wi-Fi System is compatible with NBN. Please call us on 1800 211 112 and follow the steps to our sales team if you have any further questions about compatibility.
Can a Tangerine rep please confirm if you are currently experiencing a Nationwide Outage?? No internet All Day in Adelaide. Can't get any assistance from Tangerine. Phone support are Not taking calls: "If you require technical support please hang up" !! How is this acceptable?? Chat refused to troubleshoot blaming Nationwide Outage, then ended the chat! Shocking experience, I just switched over, regretting already!
Hi lovemyhome, we are deeply sorry to read of your NBN outage issues. We have reached out via a private message to assist you. Thank you, TT
Will my NetComm Cloud mesh (purchased by me) work with your Speedy plan? Thanks Ian
Hi Ian D, Yes it will!
Does the service support IPv6?
Do you do static public ip? I’m a self hosted website, but I need no firewall and a static/sticky ip.
Hi Do Tangerine provide internet in NSW?
Not sure...just check their website. I’m in Melbourne.
We live in NSW (Sydney), and they do provide internet here.
We have national NBN coverage. We can provide internet wherever there is NBN coverage. Thanks.
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