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Youfoodz

Youfoodz Questions & Answers

4.5 from 12,175 reviews

236 questions from our users

Jessica Butler

Jessica Butlerasked

I would like to know the specific ingredients of the gel cool packs please.

No answers
Tracy

Tracyasked

The calories seem great. Just have concerns about the salt content?

1 answer
Youfoodz
You F.Youfoodz

Hey Tracey,

Thanks for the question! We can provide you with a list of meals with lower sodium content, and we can also get our lovely Dietician to get in touch with you to chat further about your daily requirements. If you wanted to send a message to us at hungry@youfoodz.com we can help you out in any way we can!

-Youfoodz Customer Care

Ray V.

Ray V.asked

Are Youfoodz dinners enough for 1 or 2 people?

2 answers
Jenny
Jenny

1 person

Youfoodz
You F.Youfoodz

Hi Ray,

Jenny has hit the nail on the head! Each of our meals are based on a serving size of 1 meal each, so please flick us a message at hungry@youfoodz.com if you have any questions.

Stay fresh,
-Youfoodz Customer Care

Nic Mac

Nic Macasked

When i enter delivery to Tamworth NSW the delivery address shows as Armidale. Can you please confirm you deliver to Tamworth NSW

1 answer
Youfoodz
You F.Youfoodz

Hi there Nic! We can confirm that we delivery to Tamworth on Wednesdays, so please flick us through a message at hungry@youfoodz.com if you have any questions or concerns about checking out.

Stay fresh,
-Youfoodz Customer Care

Shirl

Shirlasked

If I freeze the meals can I microwave from frozen or do I need to defrost first

2 answers
Olivia B.
Olivia B.

I microwave mine from frozen if I forget to defrost them. Haven’t had an issue.

Youfoodz
You F.Youfoodz

Hi Shirl! Thank you so much for your message. You can certainly freeze the meals as this prolongs the expiry dates for up to 3 months. You would just need to ensure that you place the meals into the fridge about a day before you are looking to eat them to give the meals time to defrost. Please send us through a message to hungry@youfoodz.com if you have any questions or concerns.

Stay fresh,
-Youfoodz Customer Care

amanda g.

amanda g.asked

For the people who are pregnant and is recommended by the dietition to put more weight on does the food meals do weight gain? Or just weight loss ones

1 answer
Youfoodz
You F.Youfoodz

Hey there Amanda!

Thanks for your question! We highly recommend that you seek the advice from your local GP or Doctor, as every body type is different, and accepts varying types of food in different ways. If you have been advised by your GP that Youfoodz is suitable for your needs, we would love to help you out in choosing a variety of meals that you will enjoy! Please don't hesitate to reach out to us at hungry@youfoodz.com

-Youfoodz Customer Care

Samui4me

Samui4measked

After delivery, can meals be frozen

2 answers
Taren Charter
Taren Charter

Yes

Youfoodz
You F.Youfoodz

Hi there!

Thanks for your question!

Our meals have an average shelf life of 7-9 days in the fridge. Some of our meals/snacks have a longer shelf life, so just make sure you always check the Use By date on each individual meal.

We do always recommend consuming your meals fresh from the fridge while they hold their highest nutritional qualities. However, we totally understand that life gets busy! So if you have plans for the weekend or are going away, your meals can be frozen before its Use By date. We just don’t recommend freezing fish, salad, wraps or brekkie meals as the quality and flavour profiles may be affected.

-Youfoodz Customer Care

LoveaDeal

LoveaDealasked

Can we recycle the Home delivery packaging, ie box and silver lining?

1 answer
Youfoodz
You F.Youfoodz

Sure can LovaDeal! The silver lining and other soft plastics including the gel ice pack plastics can all go to your local grocery soft plastic bins! The ice pack gel is eco friendly and you can pour that one on your garden :) Then the cardboard box into your at home recycle bin!

Stay fresh,
-Youfoodz Customer Care

Emily S.

Emily S.asked

Hello,I want to order from you but I would like to ask if
Chicken and meat is halal or no ,even if it's not certified.thanks

1 answer
Youfoodz
You F.Youfoodz

Hi Emily! Some of our meat suppliers are Halal-certified, some, unfortunately, are not. Since all our meals are produced in one large kitchen we do not have a way of separating the meat at this point, so we cannot label our meals as Halal. BUT, we certainly don’t want you to miss out and we have a delicious range of vegetarian and fish meals that you can try. Some of our faves that suit you are Mexi Beans & Quinoa Brown Rice AND the Thai Fish Curry With Coconut Rice. My personal FAV is the Chickpea & Cashew Nut Curry #SoHearty!

Stay fresh,
-Youfoodz Customer Care

Les M

Les Masked

Do youfoodz prepared meals have a minimum weight?

3 answers
mark
mark

Different meals varies between 262g and 330g in my order. And 285 to 443 Calories.

Les M
Les M

Thank you mark.

Youfoodz
You F.Youfoodz

Spot on Mark! If you also click on our individual meals on the website, the system will let you know how many grams are contained in each meal. Please feel free to flick us a message at hungry@youfoodz.com if you need a hand with anything else Les.

Stay fresh,
-Youfoodz Customer Care

Bradley K.

Bradley K.asked

Can I eat the cold

1 answer
mark
mark

Yes, You can eat it cold as the meals are fully cooked. I preferred to be microwaved for 2 minutes and taste much better hot. Enjoy delicious meals. The portions could be a little bit bigger.

Toni

Toniasked

Is this Youfoodz NDIS approved?

No answers
Crissi

Crissiasked

What about the prices.
About the meals offered.
How meals are prepared.
About the freshness of products.
How do you ensure freshness.
Where do you cater the food from.
The ideal or target customers.

1 answer
Youfoodz
You F.Youfoodz

Hey there Crissi! Thank you so much for your questions.

Our meals are $9.95 each and our snacks range from $2.99 to $4.95. We often have special deals that crop up from week to week.

Our meals are prepared in our main facility in Brisbane and are packaged using a process called 'Modified Atmosphere Packaging.' This is a process similar to vacuum sealing and keeps the food fresh for 7-9 days, including the day of delivery.

Please feel free to message us at hungry@youfoodz.com if you have any further questions.

Stay fresh,
-Youfoodz Customer Care

Madiha

Madihaasked

Are youfoodz halal?
Are you keeping non halal utensils separate.

1 answer
Youfoodz
You F.Youfoodz

Hey there Madiha! Unfortunately, we are not Halal certified at this stage due to all of our meals being prepared in the same kitchen.

This is something that we are looking into as this would be a huge business opportunity. On the flip side, we do have a range of vegetarian meals that you can try by logging on to the website. Please let us know if you have any questions!

Stay fresh,
-Youfoodz Customer Care

Quentin

Quentinasked

Can I empty the gel from the ice pillows down the sink, or must it go into the rubbish bin?

2 answers
Jana V.
Jana V.

I would like yo know the same thing!

Youfoodz
You F.Youfoodz

Hey there guys! Thanks for taking the time to reach out!

Our gel packs are also completely non-toxic so their contents can be emptied into the garden, and the plastic can be recycled at most major grocery stores as "soft plastics," along with the insulation inside those boxes. We are fully committed to exploring solutions like plant-based packaging & reusable alternatives into the future. In fact, we have people dedicated to this right now!

We hope this answers your question, and thanks again for taking the time to ask!

-Youfoodz Customer Care

Dizzy

Dizzyasked

Can I eat a meal 2 days after use by date if kept in fridge

2 answers
Stormimusik3
Stormimusik3

It depends on the meal, but generally I wouldn’t.

Dizzy
Dizzy

Ok thank you

Izzak.A

Izzak.Aasked

Hello there!
I'm interested in your meals but I don't know if your meat in your meals are halal?

1 answer
Youfoodz
You F.Youfoodz

Hi there Izzak,

Great to hear from you!

While some of our meat suppliers are Halal-certified, some, unfortunately, are not. Since all our meals are produced in one large kitchen (and the same ovens), we do not have a way of separating the meat at this point, so we cannot label our meals as Halal. We are certainly hoping to be Halal certified in the future, so please flick us a message to hungry@youfoodz.com if you'd like to discuss this further :)

Stay fresh,
-Youfoodz Customer Care

Lola

Lolaasked

Are the vegetarian and fish meals prepared and cooked in the same space as the meat meals? And do you use any of the following in the vegetarian and fish meals:
- alcohol
- animal fat
- ingredients derived from meats

1 answer
Youfoodz
You F.Youfoodz

Hi Lola! Thanks for sending through your question! We have sent you through a private message to discuss this further :)

-Youfoodz Customer Care

Matthewm8

Matthewm8asked

Is it possible to use a centrelink concession card to get a discount? I mean the government wants people to spend the money on food, clothes, transport, etc so it makes sense they should allow it yeah?

2 answers
justkatz
justkatz

I don't think so but the meals are all under $10 so still a good low price. Where can you go out to dinner for less than that price? Not even MacDonalds can give you a good healthy meal. The only suggestion is ring YouFoodz and ask them.

Yes the Government want you to spend but not everyone can afford to spend up big on items.

Matthewm8
Matthewm8

Actually yeah that's true. I was also thinking that when you consider when making your own food you have to use the stove, oven, water, gas, etc so that also costs money. Yeah still have to use the microwave and fridge though. I got an order just a few hours ago. Used to discount code to get $18 off seemed to have been worth it.

laurie9300

laurie9300asked

I've been on Youfoodz for a month and have been consistently losing weight, very happy! Unfortunately my menu is severely limited by the number of meals that contain too much pepper! I have never been able to tolerate pepper, I must be sensitive. Can you not let people add their own pepper to taste?

1 answer
Fired Up
Fired Up

Ask them directly would be logical

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