Click Energy Questions & Answers

The agent mentioned they might be a disconnection fee, but hasn't notified me how much at the moment. Because I just disconnected days ago. It is now all under AGL, which is better I feel

They charged me $43 for a Special Meter Read when disconnection.

Contact Click. I can't give you the answer

I shopped around and by chance found Click Energy and I am so pleased I did. Rates keep changing, but there are offers about. Most certainly check Click Energy and see what offer they can give you.

Hi there, thanks for showing your interest to us. We do offer competitive feed-in tariff rates depending on your distribution area. You can check all our offers thru this link: external link  - Jaybie, Click Energy

Hi there Clark, thanks for reaching out to us. That's right, we have extensive offers for both gas and electricity in different areas. You can check our current offers thru this link: external link  and subsequently contact our sales team to help you choose the right plan for your home on 1300 669 432. Thanks - Jaybie, Click Energy

Hi Madeleine, thanks for your interest with our current offer. You can find our competitive prices and solar rebates thru this link external link . To make it less hassle, you can directly contact our sales team and they will help you get the best plan for your property on 1300 669 432. Thanks! - Jaybie, Click Energy.

Hi Annette, thanks for reaching out. Yes, we do have gas and electricity in Melbourne. If you wish to find out available services and offers to your location, feel free to contact our sales team and they will help further with your enquiry on 1300 669 432. Thanks! Jaybie, Click Energy.

Hi Chana, thanks for your interest in our current offer. We have extensive offers and you can check these thru this link: external link . To get a quotation and be on the best plan, feel free to contact our sales team on 1300 669 432. We'd love to have you in our family. Thanks! - Jaybie, Click Energy

Hi Sharon, thanks for reaching out and apologies for late response. The schedules for time of use vary from the distributor. We do follow the schedules set by the distributor and you can refer to this link for Ausgrid: external link . Thanks - Jaybie, Click Energy

Hi Jaybie thank you for your reply but the link you sent for Ausgrid does not work. Says page cannot be found?

Hi Sharon, the link has included the dot in the end. Kindly refer to this one to check the schedules of Ausgrid: external link  Thanks - Jaybie, Click Energy

Hi, we don't charge a fee in switching to Click Energy. You can visit our website external link  to check our competitive plans.

Hi Robert, at the moment we don't, but never say never! Our billing process will summarise this for you, but unfortunately not via an app. Did you compare our Solar plans with your current retailer? Were you happy with how they stacked up? Cheers!

Hi I am a Click customer through ACN but not happy with my current plan and I have ACN telling me Click is the Issue and I have Click telling me to sort it out with ACN. Have just registered with the Vic Gov $50 scheme and checked the pricing and no suprise, I am being ripped. Can I go direct with Click or do I just bail all together?? Peter

Hi Peter, you can always contact us to chat through the best plans for you based on your usage details. You can contact us any time at external link  Our chat is open until 6pm eastern time. Cheers!

Hi Peter I don't think this company knows how to enter government numbers very will into their system because I am having a very similar problem only with a pensioner card. Truly, I've had all sorts of stupid responses from this company ie "Oh we can't give you a concession if your account is in CREDIT!!!. I have tried telling them that's not how concessions work. We will see I am getting the ombudsman if no follow up in 7 days

Hi Joanne, while we don't have specific plans for pensioners, we do offer a range of support and concessions. We are always happy to chat these through with you if you wish to contact us. You can find all our details at external link 

My question regarding "Off Peak" has not been answered. Would you please provide details of your offer regarding a range of support and concessions? Regards,

Joanne Duncan

Click Energy is an Australian Company owned by Amaysim who bought them out in 2017. It's CEO is Dominic Drennan. That's from Wickepedia by the way.

Hi Russt, Click Energy is owned by amaysim.

The monthly statement of the bill is an attachment to the email.

Click send your bill via email around a week before the due date.

I'm with you on this. They receive a one star review then bang, it gets flooded with over the top, glowing 5 star reviews.

Yes certainly feeling that they are flooding it with good reviews. I honestly cant get a response from them anymore after a huge amount of emails going back 4 months. But they are more than willing to threaten switching off my connection if I go slightly overdue on my monthly bill.

Looking at all the recent 5 star reviews the vast majority are all from people who have not reviewed anything else. And many read like an advertisement. What a scam of a company this is.

More than happy to help you It's a built in discount meaning u get low rates lower than other electricity companies for both gas and electricity and if u pay bill later than the due date u won't pay anything extra as it's the package offered Send yr electricity bill and gas if u have to my email and I'm happy to show you further how much u can save and what's the rates Margarethanania@hotmail.com

For us it is 100% cheaper because we do not have a dish washer.