??!
1 photo
Fantastic Furniture
4.6 from 11,663 reviews

217 questions from our users

Donna T.

Donna T.asked

Fantastic Furniture

Can I purchase bed height risers

No answers

Helen

Helenasked

Online store

Where can I buy replacement wooden slats for a Tokyo double bed

No answers

Vicki

Vickiasked

Online store

Do you have any reviews on your ‘kids table & chair’ sets?

1 answer
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there Vicki! We do not have individual product reviews for our range. Kind regards Ryan and the Fantastic team


Stacy S.

Stacy S.asked

Fantastic Furniture

Are couches fully assembled when delivered or are they flat packed like ikea?

2 answers
Soph
Soph

You will have to put the legs on I think , haven't received mine yet

Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there Stacey S and Soph! Our couches do require you to put on the legs, and some of the larger sofas come in 2 boxes. The assembly is very simple and wouldn't take much time at all though. Regards Nick and the Fantastic team.


Suzy M.

Suzy M.asked

Fantastic Furniture

Hi, I own a Paris double bed and I'm wondering what is the weight it can hold,
A friend is quite solid and I'm just worried that's all

2 answers
Cath
Cath

I'm sorry but don't understand why u are asking as I don't work there sorry. Hope you find your answer .

Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Suzy M, Unfortunately we do not have a listed weight limit for most of our beds. The Paris bed can comfortably hold 2 adults, but we are unable to provide a figure that it is supposed to hold. My apologies for the inconvenience. Kind regards Nick and the Fantastic team.


linda

lindaasked

Fantastic Furniture

with your 60 day return policy does that include items that ive now already assembled (two sofa bed that needed legs put on)

1 answer
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Linda, you can return items assembled aslong as they are not damaged and in the original condition. Kind regards Ryan and the Fantastic team


AWW64

AWW64asked

Fantastic Furniture

Can you confirm there are no toxins in your Chinese made furniture also please

1 answer
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi AWW64, all our products are made to comply with strict Australian manufacturing regulations which are safe for household use. Kind regards Ryan and the Fantastic team


J99

J99asked

Fantastic Furniture

Your mattresses aren’t on display in store are there any returns if in original plastic ect. I have been considering a new mattress however concerned I could pick the wrong one as they aren’t able to be tried at all.

1 answer
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi J99, Unfortunately the Online Only range of mattresses do have the same no return policy as the rest of our mattresses. We try to provide enough of a description online so that you know what you are getting, but if the mattress is opened we cannot accept it back unless it is faulty. I apologise for the inconvenience. We do have a wide range of mattresses available to try in store though! Regards Nick and the Fantastic team.


ang.harrri

ang.harrriasked

Fantastic Furniture

Is the new bells 2 seater lowline sofa worth it's $159 price tag? Is it comfortable? If anyone owns this item please reply answering the above questions. Thanks!

2 answers
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there ange.harrri, our 60 day change of mind return policy also includes our online only range. If you do purchase this sofa and find it not suitable, you are welcome to return it to your local Fantastic store within 60 days. Kind regards Ryan and the Fantastic team

ang.harrri
ang.harrri

Thank you


Tracey

Traceyasked

Fantastic Furniture

Having trouble assembling the Jones 3 seater we have one clip in and one not the othersidw, how can we undo the clip the clip we have connected

1 answer
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there Tracey, Sorry to hear you are having trouble with assembly. On the bracket there is a small clip to push or pull to release the lock so you can slide out the back frame. Kind regards Ryan and the Fantastic team


Gina Candelori

Gina Candeloriasked

Fantastic Furniture

Looking at the chair covers. The photo shows a common chair however the sizes of the product doesn’t seem to add up. Can you please clarify?

1 answer
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there Gina Candelori, on the product page under the production description, you will see a 'Perfect fit guide' Which has more details measurements. Kind regards Ryan and the Fantastic team


Benjamin B.

Benjamin B.asked

Fantastic Furniture

Hi I am currently paying off a furniture package and need to know how much is left to pay

1 answer
Shelly62
Shelly62

If it’s with zip you need to contact them


Lee64

Lee64asked

Fantastic Furniture

I’m wondering if the Chicago buffet and TV entertainment unit are easy to assemble. I am 64 and would be assembling it with help from my 10 yr old grandson. Thx

2 answers
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Lee64, while the unit is easy to assemble, it can be a little time consuming! If you have a little helper, you shouldn't have any issues. Kind regards Ryan and the Fantastic team

Lee64
Lee64

Thanks Ryan


Jacqueline M.

Jacqueline M.asked

Fantastic Furniture

Hi guys, are there instructions for how to attach the legs to the Jazz sofa?

5 answers
hammerhead
hammerhead

ask the store

Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jacqueline M.! To attach the legs to the Jazz sofa, you will first need to remove the black castor feet, underneath will be a guide hole for you to screw the Jazz legs into. Kind regards Ryan and the Fantastic team

Naomi C.
Naomi C.

Should the holes be the correct size or do I have to drill a bigger hole?


Ally

Allyasked

Fantastic Furniture

I'm interested in one of the Tori double beds but they're all not in stock. Are they coming back in stock or are they sold out indefinitely? Thanks

1 answer
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there Ally! The Tori double bed is currently in stock and available for purchase on our website. Kind regards Ryan and the Fantastic team


Katelyn P.

Katelyn P.asked

Fantastic Furniture

Hi, I ordered a Miami chase couch and two weeks later cancelled my order in store (it had not yet been delivered). It’s been another two weeks and I have not received my refund?. I have phoned constantly and I get told different things each time. In your refund policy the max time it says it should take is 5-7 days and it’s been 14. Can someone please explain when I will be receiving my refund? Thanks.

1 answer
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Katelyn P, I am terribly sorry to hear you are yet to receive your refund. Could you please send us an email to reviews@fantasticfurniture.com.au with your contact details and sales order number so we can assist? Kind regards Ryan and the Fantastic team


Susan Fitzell

Susan Fitzellasked

Fantastic Furniture

I would like to purchase a few items from FF. I'd like to pay now, but need to hold of delivery as I'm having renovations done. Is this something you can do?

1 answer
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Susan! The amount of time that an order can be held generally depends on the store and warehouse, so it is always best to give them a call to discuss. We can hold your order with a 20% deposit and wait 1-2 weeks once the order is ready before delivering the items. Orders may take a few weeks to be available anyway, so this might suit you well! Kind regards Nick and the Fantastic team.


Diana S

Diana Sasked

Fantastic Furniture

How do I go about purchasing a new set of legs for the Miami 2 seat sofa please.

1 answer
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there Diana S, If you contact your local store directly they will be happy to assist with arranging replacement legs for you. Kind regards Ryan and the Fantastic team


Karen S.

Karen S.asked

Fantastic Furniture

Do you still sell the rattan cane dinning chairs pls I after 4

1 answer
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Karen, we do have the Sally Rattan Dining Chairs, which you can view here: https://www.fantasticfurniture.com.au/Categories/Promotional/New-Arrivals/Set-Of-2-Sally-Rattan-Dining-Chairs/p/SLYCHA2PCOOOWICNAT?q=sally&sort=clear We do not have any rattan cane dining chairs though I'm sorry! Kind regards Nick and the Fantastic team.


Evi s

Evi sasked

Fantastic Furniture

How long has fantastic furniture been operating in north lakes ??

No answers

Page 1 of 11

Get an answer from our members and Fantastic Furniture representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.