Can a society one Loan be paid out at a particular bank. Rather than BPAY. I’m a little bit old school and technology is not a strength
Hi Jimmy, thank you for your question! While we do not have a bank where you can pay the loan to directly, if you get the BPAY details of your loan and take them into your bank they should be able to assist you with the payment.
Kind regards, Ash - Customer Service
I applied for a loan which took longer because of delay with uploading bank statement.. kept receiving generated emails requesting that I needed to do this still.. haven’t heard anything back since and very disappointing
Hi Lynda, I would like to advise you that beware of the contract, they changed condition and interest rate just before the released loan, in this case, you may have pressure to sign the contract. Never sign the contract until you see the contract and get advice properly. Read contract line by line, word by word. Also look for other options.
Thank you
The same happened to me. I had trouble getting the doccuments through online & wasnt comfortable with it. Then they kept sending me messages asking for them. Glad now I didnt get the loan with them.
Is it standard that you contact the bank in behalf of the borrower for their bank statements?
Hi Kristie, thank you for your question! We recommend all applicants use the bankstatements.com portal to submit their bank statements to us electronically using the Ilion-backed portal. When you enter your details, the bank receives a notification to send us your statements.
If you choose to send your statements to us manually, you will have to email them in PDF format. We will not contact the bank directly on your behalf.
If you have any further queries, please email customer.service@societyone.com.au.
Kind regards, Ash @ SocietyOne.
Can a pensioner get a loan?
Hi Sandie75, thank you for your question. It is a requirement that all applicants with us be earning a minimum of $30,000.00 a year in taxable income. Therefore, if the pension is your primary source of income, we would not be able to assist you with a loan. If you have any questions, please email customer.service@societyone.com.au. We apologise for any inconvenience. Kind regards, Ash @ SocietyOne
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