Best Party & Events Hire in Australian Capital Territory Canberra–Queanbeyan

Fly By Fun is a slick marketing and sales machine. I completed the contact form on their website to request a quote for my son’s birthday party.… Read more

What is normally a straightforward process with other companies quickly became overwhelming. In response, I received 8 text messages, 5 missed phone calls, and 11 emails - and only one of those communications actually contained a quote.

My concerns deepened when I replied to a text message at around 1am and received an immediate response, followed by several more messages shortly after. This raised suspicions that I was interacting with an AI bot rather than a human. While the messages attempted to appear human through small spelling or typing errors (as shown in my screenshots), I later discovered through other reviews that many people had the same suspicion - and that the company has since confirmed their use of AI bots.

As a result, I will never again provide my phone number through an online contact form, and I strongly suggest others consider doing the same. Certain companies - including this one - will relentlessly follow up across multiple channels, leaving you no option but to block them.

It also appeared that I wasn’t dealing with a single point of contact. Instead, I seemed to be interacting with multiple people (5?) who were not communicating with each other, resulting in duplicated messages via text, email, and phone calls at different times. This was confusing, intrusive, and ultimately unprofessional. Now I think they weren’t even real people at all. How do I know they weren’t all AI bots???

Additionally, after reading numerous reviews here and on Google - and based on my own experience - it’s clear that Fly By Fun does not directly employ entertainers or run the activities themselves. They operate as a middleman, adding an estimated 25–30% markup to services provided by third parties. It would not surprise me if the staff are working on commission (if there are any human staff at all), which may explain the aggressive follow-up.

Finally, a quick search of the founder and owner, Isobel Hawson, suggests that her primary business focus is not providing children’s party entertainment, but rather the development and deployment of AI-driven sales systems. This leaves me questioning whether I interacted with a human at any point during this process and why I’m bothering with such a company who don’t have their focus or interest on children’s entertainment or parties at all.

Overall, this experience was frustrating, invasive, and disappointing.

It was a nice company to purchase through. I received my product in a timely manner. I purchased samples so I could make a good informed decision on my next purchase.

Not great customer service for wedding – My experience was ok, however when planning a wedding, they cancelled my order when they realised I wasn't going to earn them enough money. My order… Read more

was cancelled without a discussion to see if we could reach a mutually beneficial agreement. This is disappointing after months of research and quote requests.

Great company. Good quality. Have use three times now – We used Dan at Wooshka Photobooths recently once again for my daughter Maddison's 30th and again Dan and his team were so good to deal with. We use them for all my kids birthdays.

I called well in advance and informed NY Party Hire of our intention to leave all rental products outside our garage, as our garage was stacked to… Read more

the brim. I was given the green light to do so.

All chairs were returned in the same condition as recieved. Post collection the organisation insisted on retaining part of the paid bond. The reason being - it had supposedly rained. There was never any indication that the chairs were required to be covered for collection. This approach smells of desperation and is certainly is not reflective of a professional business that conducts itself in an honourable manner.

Absolutely happy with Super Castles !! I hired the Dolphin Tropical waterside for my daughters 10th Birthday and the kids couldn't get enough of it.… Read more

Even better was this months amazing deal I paid for half a day saturday but received it friday and picked up on monday, so 3 complete days Thanks Super Castles you guys made my daughters week! Booking online was a breeze and from delivery, set-up and collection no worries at all! Customer service was freindly and great thankyou Ezra, Sam, Andrew I will definitely be hiring again for my next event and happy to refer Super Castles Brisbane to all friends and family !!

STAY AWAY! Worst company I have ever delt with dont waist your time or money. Unhelpfull, greedy and dicusting service.

Amazing customer service! – I've had an indescribably great experience at Golden Ridge. A long way from home, but I will be visiting them often. Specifically, they care for… Read more

the animals as much as their customers. My partner and me were treated to the highest level of service and care - well beyond any expectations.

Excellent food- taste, quality and presentation, Excellent service. All Staff very professional, yet friendly and very helpful, from Chef Sam to Mic… Read more

and Deresh, tidy and clean. Mic went out of his way and got a Happy Birthday candle because I forgot to get one, and it was on him! didn't want me to pay! Thanks again Mic! They left my kitchen and all service space neat, tidy and clean as how they found them. I will use Fabulous Catering again, and highly recommend them for your future events! Thanks again, Chef Sam, Mic and Deresh!

Absolute scammers. She hardly gets back to you and then after trying to actually confirm she would turn up to my wedding with no response. I… Read more

cancelled as I didn’t want someone not showing for it (this was two weeks before the date so ample notice) and since hasn’t responded to any calls or emails and hasn’t even responded about giving my deposit back. I promise you’ll regret it if you book with them.

EOFY Party DJ Service by Melbourne DJ Services – Melbourne DJ Services made our EOFY party unforgettable! Super professional and easy to work with, they nailed the music from chill dinner tunes to… Read more

dance floor bangers. The DJ (We had Sammy) read the crowd perfectly and kept the energy high. The sound and lighting were top-notch, and he took requests, which our team loved.

Highly recommend them for any event!

Mum says overall good but there's room for improvement – George was great! Bus was great! Made the wedding day such a breeze. Highly recommend. Mum wanted some extra decorations lol

Worst wedding MC ever! – Italian/Maltese wedding friday 9th June.. One star for the venue, amazing grounds and beautiful gardens. Marquee was beautiful. 2nd star for the wait… Read more

staff they were very polite and attentive. 3rd star for the food, was hot and tasted very nice. The place lost 2 stars as the MC was rude and obnoxious and disrespectful and overstepped the line. The bride was raised by her step mother and the birth mother was to be acknowledged in the brides speech but the MC overheard the mother whinging to the father of the groom about the speeches and lack of recognition as the mother. She did absolutely nothing for the wedding, the MC overheard the exchange (not knowing the family dynamics) and suggested to the father of the groom to make another speech to toast just the mothers without the bridal couple knowing or giving permission. The step mother was totally disrespected and left out of the speech. Unprofessional.

Virtual Pinball Machine – From The Very Beginning My Journey Can Only Be Described As 11 Out Of Ten ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Andre Has Gone Above And Beyond To Make Sure That I Was Involved… Read more

In Every Step Of It Build And He After Sale Support Is The Best I Have Experience Before. He Is The Most Nicest And Friendly Guy And Is Professional And Highly Expertised In Retro Virtual Pinball Machine. I Would Not Hesitate In Recommend Him To Built Your Machine And Cant Thank Him Enough So Happy . I Was Amazing With How Quickly And Efficient He Was . The Graphics Design Are Amazing.

I wanna thank young beau from magicmen sydney for coming on Saturday the 6th of September to give a special girl Renee a birthday strip her dreams was filled with pure hotness and delight

DISAPPOINTING – They have failed to respond to my request and have not sent through the so-called signed contract, allowing pumphouse to hold 50% of the cost after… Read more

the booking was cancelled 24 hours after the booking was made. Request for discussion to resolve the issue with [Name Removed] the manager/owner has been ignored.

Over and above! – What a fantastic crew! We organised for chairs and other items to be delivered to a location for a wedding, not only did the driver arrive early, he… Read more

proceeded to help us unload and then load the items for further transport to another location. At pick up time, he helped to 'find' the cutlery that had been misplaced and even assisted with trying to find misplaced car keys....all in 40+ degree heat. We couldnt thank the driver enough, he really went over and above. Our experience with Harts was excellent, and we would recommend them highly!

Stay away!!! – These people are not to be trusted font waste your money you will be disappointed stay away!!!! They have really bad customer service i will never book with them again or any of there product.

Based on Our Personal Experience For Indians only. (I am addressing Indians only because the incident involved only Indian families.) Our experience… Read more

at Lollipop Playland, Canberra, was extremely disappointing and distressing.

During our child’s birthday party, two of the indian boys in the party aged 7 and 8 were singled out after a complaint, from a family, despite many other children playing in the same area similar way. A staff member approached the situation in an aggressive and confrontational manner, speaking loudly and publicly instead of addressing it calmly and professionally.

They immediately cooperated and spoke to the children, while other children continued playing the same game in the area. Yet the staff continued to escalate the situation and decided to put the children and the families on the show.

When questioned, the owner gave inconsistent answers about whether the behaviour was even witnessed and failed to explain why only our non-white children were targeted while other children were not questioned.

When concerns of discrimination were raised, they were dismissed, and we were spoken to disrespectfully. As we were leaving, multiple staff members surrounded us, which felt intimidating. Later, another owner contacted us and spoke in a threatening tone, placing blame on us rather than attempting to resolve the issue. No apology or follow-up was ever provided.

This experience left us feeling humiliated and discriminated against.

Based on our experience, we do not recommend this venue to families of colour, particularly Indian families.

Sensational Service and Quality product – Service from the Team at Jump Easy from booking over the phone to delivery has been absolutely seemless. The castle was clean and in exceptional… Read more

quality compared to some of the companies we have used in the past. I will be recommending them to all of our friends and corporate clients.

Stayed four nights at Rydges Cairns Qld last week. The good things were wonderful staff, beautiful sea views, old but clean, nice room, okay buffet… Read more

breakfast, great coffee at breakfast, aircon and ceiling fan, big, comfortable reception lounge, near beach/foreshore. The not so good; no disabled access to pool, the room service app didn’t work, the phone in room was broken, and when I went downstairs to the restaurant I was told it was shut for painting. I didn’t have a car and the nearest cafe was too far in the rain. No microwave available, no biscuit with generic tea and coffee, all Netflix etc are not provided, $15 per night for parking (yes I didn’t have a car but this wasn’t mentioned on booking), the buffet breakfast was cold, no butter available (some cheap ‘spread’ was there). I believe that the high cost of the room should have provided better quality of options.

Chat service – The chat service was immediate and gave me precisely what I needed to know. They also followed up with an email as I requested. Hopefully I will be as satisfied with the product when I receive it.

We have been a bit lax in sending a review due mainly to health reasons but would like to mention a stay we had at the resort for my wife's birthday.… Read more

The stay was on 27th November to the morning of the 1st December 2025. In a nut shell the room was the best we ever stayed in , the food so mouth watering and the service excellent by all the staff and if we may mention a few that went what we believe was beyond the call of duty.

Receptionist named Luke was so helpful on the telephone enquiry we made that helped with parking, booking in etc and it made our arrival flow easy.

Lady staff member named Tracey in the dining room was absolutely brilliant and so accommodating with her advice and service that made meal times something to look forward to she is an asset to your company.

Another Lady staff member named Robyn at reception. We could not have asked for a better staff member to get advice from as to the happenings going on each day, what to see with out fail etc Polar bears the dolphins show and making sure we got to see the dolphins and my wife Julie was ecstatic having her photos taken with them.

Last but not least was Brett the concierge. We have stayed at many hotels in our life and can say without a doubt he was the concierge we have had the pleasure to meet. Helpful, polite , very knowledgeable and a character to .

Sea World is without a doubt a place to stay and enjoy what life has to offer, fun Happiness and memories for ever

Yours faithfully Julie and Patrick Doyle

Best night thanks to Majestic Wedding DJ's – We had the best night thanks to Dylan from Majestic Wedding DJ's! The music was spot on, his charisma and MC skills brought everything together and made our night perfect. We will be recommending you to all of our friends for years to come!  Show details

Rude and no customer service what so ever – Very rude and no customer service. Made up rules, told me I need to pay an extra 1.5% fee for the date I wanted and then when I agreed also told me… Read more

after I asked about a specific package that it was a minimum $500 too. My event is not on a public holiday!!!! Definitely do not recommend! [Name Removed] was very rude told me to look elsewhere then hung up!

Hands the best in the business. Matt and his team go above and beyond! We can’t thank them enough for helping pull together our vision and making it so stress free and prefect!

Got to platinum membership, saved 50k tickets, forgot about them. 13 months later i came in to get presents for friends because i live on a REMOTE… Read more

ISLAND all tickets gone and had no idea they last a year. asked if there was something they can do but they said no. so i gave them the card back and told them a few choice words and to keep it before leaving. scoundrals. never been back and warn others. i will post this review everywhere i can so that maybe 1 other person avoids them. that shop has already been starved of more money than myself and friends ever put in there 10x just by us not going. their loss but honestly, they got big, they want money at YOUR expense and it's disgusting fine print changes that make the company not a service but a money pit. i'd like to be able to play games there but such a disgusting business now it makes my stomach turn.

Great service ! – Can’t recommend them enough , very professional nothing was a problem the team was fantastic! will definitely use them again . Thank you Patti s Hire, marque was fantastic , party went well !

HUGE AMOUNT OF COSTUMES AND PARTY SUPPLIES! – literally 2 floors of endless costumes and party supplies in Bondi Junction , so convenient!

Had Santa photos taken at Lone Pine Tavern in Rooty Hill 21/12/25. Only one photo had all the heads in the party included and only just. When my son… Read more

in law pointed this out they did not retake them and printed them as is. I had to throw them out. My son in law complained and they promised a refund. This also did not happen. I'm incredulous they can stay in business. As I have digital copies I would attach them but don't want my Grandson to be shown.