Kitchen & Bathroom Hardware

From ordering my Niseko ice bath to delivery has been nothing short of amazing. the overall quality of the ice bath is great. From the stainless… Read more

steel material to the wooden detailing. I am so so happy and grateful to have an incredible product from the comfy of my own home. The chiller has never let me down. I get up early for work and having the ability to pre set my ice bath so it starts cooling down before I get in there is incredible!! It’s easy to clean, simple to drain and refill. If you have been wanting to get one I honestly wouldn’t look any further. Masseuse Health co have got this product spot on. Customer service has been great too. Thank you very much for an amazing product!

The T5 has been an incredible investment. The water tastes so clean and the filters are so easy to install. I like how you can flip between filtered… Read more

and normal tap water. The system doesn't take any room underneath the sink, which is great. Plus the tap looks very stylish. Highly recommend.

Just won't reply and nothing supplied. Had our money for 4 months

(SPONSORED REVIEW) - however my review is unbiased. I would pay for this product!! Absolutely loving my setup from Masseuse Health Co. The cold… Read more

plunge and chiller have been a game changer for recovery and overall wellbeing. The unit performs exactly as expected — gets down to temp efficiently and stays consistent.

One of the biggest highlights was how quick and easy it was to set up and install. No hassle..

Couldn’t be happier with it. Highly recommend to anyone looking to level up their recovery routine

This is second Quoss shower mixer we have purchased as we relocated. We wanted to save water and not get scalded adjusting the temperature. By… Read more

knowing your preferred settings it is easy to get it set with minimum wastage waiting for the hot water to come through and we didn't have to tear out the wall to do it.

Absolute WORST experience. Never buying again. Definitely not letting anyone I know buy these products either. Horrible customer service and zero… Read more

leniency or flexibility. Don’t care about their customers AT ALL. And think it’s ok to automatically require a signature on all of their products shipped, without notifying the customer!!! Have a box people can tick for goodness sake to opt in or out for a signature — like a normal company. Or if you absolutely feel you have to require a signature then have it in obvious writing at the check out, so customers can PLAN accordingly and be informed.

Not keep it to yourself, then when the customer has no idea their parcel gets sent back for being at post office, CHARGE THEM MORE MONEY to have it resent

It gets even better… if you opt to not pay them more money simply for principal and tell them to keep the product and refund at this point, they charge you double that amount and deduct it off your refund!

You end up with NO product, time wasted on a nightmare experience, and $25 spent on…. absolutely nothing?

No thanks. I’d rather work with ANY other company who puts their customers first over charging them extra money, for their own mistake in the first place (not informing the customer there is a signature required on the parcel). Not to mention the ICK of basically trapping your customers to a position of owing you more money, refusing to refund on a product that you bought but they have in their possession unless they deduct a further $25 of your original payment. To cover the shipping costs.

The rigid stance they have all regarding shipping cost, wreaks of desperation. Don’t inform your customers what’s going on, TAKE their money, then refuse to send back the product or FORCE them to give you $25 to pay for YOUR mistakes? Yikes.

Any company who acts in this way is not worth dealing with and sure as hell won’t last by treating customers this way.

Back story: I had to go overseas for a family death… yes 100% true story.. an awful tragic close family death. This is why I wasn’t able to go to Aus Post and pickup the product. I had a friend who was gathering my parcels delivered to my door while I was away, which is gated and secure (hence I would never elect for a signature required). Once the parcel went to Aus Post she needed my license and couldn't pick up for me. If I had KNOWN Well Verti required a signature on this parcel, I would have tried to plan accordingly.

I informed them right away of the reason why my parcel got sent back and they didn’t care, not in the slightest. Then proceeded to double down on their reason for charging me further money to resend the item and double that amount of money to return the item. The item that they already had in their possession at this point and will not refund you without deducting $25 off your original payment.

How do I love thee ... let me count the ways – This tap is arguably the most useful thing in my kitchen. I love it. If I ever move I will switch it out with a similar "normal" tap and take the… Read more

Multitap with me! I use it for so many things. A cup of tea is what most people think of, but I also use it when in a hurry to boil or poach an egg, or steam vegetables or cook rice. Instead of cold water, I use the boiling water. I use it to blanch almonds, dissolve gelatine, kill germs on things, sterilise jars, quickly warm up a dinner plate or soup bowl, heat a palette knife to spread icing, or cut hard butter, etc. With the pandemic in 2020, it was very useful to scald things such as cutlery. I also use it with some dish soap in greasy pans or air fryer, leave it to sit a short while and give it a quick brush ... it soaks away any greasy surface quickly. There is not a day goes by that I don't use it. On top of its function, it looks so stylish (I chose the black and chrome one) and has a safety mechanism to stop young ones burning themselves. Love it, love it. I will admit I won it and am so happy I did. However, posting a good review was not mandatory. I genuinely get so much use out of it and would recommend it in a heartbeat.

I've had the Caroma Urban II cleanflush with bidet for some months now. Great toilet, love the no-rim clean flush feature, and also love the slim… Read more

line.

The bidet is easy to use; it also has a self-clean feature. The remote comes with the bidet, or you can control it on the side of the unit.

It's a fantastic clean-line bidet/toilet. The bidet has four heat settings for the seat, water, and air. You can also set the toilet seat to automatically open and close.

The biggest issue with the bidet is the reset unit is within the toilet unit. It's extremely hard to lift the bidet seat out of the toilet unit and reach under the pipes to locate the reset button.

I had to call my electrician over 15 times to come & reset the toilet for me as it kept shutting down, which means you cannot use the bidet features until it's reset. I also had the electrician to relocate the reset unit outside of the toilet.

My plumber put in a service call to Caroma as the reset should only go out when power goes off. Caroma service were really easy to deal with, kept me updated when service would be. The bidet unit was replaced within 14 days, and the plumber told me this is a known issue with the unit & they are working on it.

Good shower head, appalling service – Flexispray shower head failed about 1 year after purchase. Packaging states 25 year warranty. Contacted Methven who gave me a case number and said… Read more

someone would contact me. They did not. Rang three more times, each time a customer service representative saying that it would be processed and sent to me. STILL WAITING. 25 year warranty is meaningless, I get the impression that they have no intention of honouring it.

Very Good product with excellent back up service. Thank you Show details

Best feeling shower ever!!! – Honestly unbelievably good!!! I once, in an old job, got product training on shower heads and was informed this was the very best and that all AU… Read more

Hilton hotels have this shower head (?). Since then I dreamed of experiencing it one day! We bought it for our BnB accommodation this year and hands down it makes you drool! Our (3x the price) Grohe shower head in our shower, looks nice and feels nice, but this Methven Aurajet round Aio feels AMAZING! Like tiny, tinkeling sparkles that drench you. No jet stream, no rain, but sparkles! I love it and thought it deserved this review. I shower in our BnB every opportunity I get!!!

Exceptional service from this company – We have a BB 1000 bought from Bidets2go. The bidet itself is very good but the company's service is even better. I rang them recently about a fault… Read more

in the unit. They were prompt to return my phone call and very knowledgeable. Despite being technically out of the 3 year warranty period, they have replaced, at no charge, the faulty remote control, without a quibble. I highly recommend the company and the bidet.

Cracked already After 3 years this sink has developed a hairline crack that goes right through in the base of the small sink. The 30 year warranty is… Read more

worthless because blanco claims the damage did not occur in manufacturing or transport. I bought the white one. This sink always looks dirty and is impossible to clean. This is the worst sink I've ever owned. And now it leaks as well.

Watego is fabulous. Helped my sensitive skin improve dramatically. I have encouraged all of my family to use it as well. Its a fabulous product, very happy to have stumbled across it.

Brilliant – Have had the Bio Bidet Supreme BB-1000 installed for 5 years. Brilliant. Just after purchase the controller played up, contacted importer and had a… Read more

replacement one within 48 hours. Big, big saving in toilet paper, we breezed through the panic buy fiasco with just a few rolls. Because we don't use the dry function as much as we should we use about 3 sheets of paper per visit. Major issue with the bidet is when using a normal toilet, you just never come away feeling properly cleaned.

Sink perfection – Bought this sink in grey . I was a little worried about buying it at first as nobody had really heard about them but I am so glad I made the… Read more

decision to buy it. It is amazing. So much better than steel . So light yet so strong . Also customer service is the best I have ever had to deal with

1 Star is very generous, I wouldn't even give them 1 Star. Sink cracked within 5 months of the Kitchen Install- which flooded the bottom of my new… Read more

kitchen cupboards. I called the Kitchen installer and asked him if my sink was plastic as underneath the sink as it looked plastic. He reassured me it wasn't that it would have been a thick granite coating and then some sort of resin on the bottom and mine may have had a fault as that shouldn't happen. I contacted Oliveri- I didn't have my receipt, but I had proof of installation, the stone people and the kitchen company. That wasn't good enough. I was accused of pouring hot water in the sink and that's when I started asking myself, if it was just me? It's a sink, water goes in the sink, What the???? Where am I supposed to pour water?? Why are they asking me this question? Then I was asked if I threw something in the sink from a height? Another Bizarre question, why would I throw my dishes in the sink? wouldn't they break. I have a $90,000 kitchen, why would I try to destroy my sink and therefore my new KItchen? They came back to me with no receipt - NO WARRANTY. I guess I should have read all the reviews because had I read all your bad reviews I would have understood what I was dealing with. And FYI Oliveri there is no way you are meeting all the Australian Standards, the sink isn't a disposable product, it isn't fit for purpose and most definitely doesn't meet Australian Standards and if I wanted the headache of taking you to court, I WOULD DEFINATELY WIN! Be careful, buy from a more reputable company........Read the reviews, you are not buying a quality product and even if they replace the product for you, what about the damage it will do to your kitchen? Be better than me - do some research and then go for another brand!

Excellent customer service – I had two Franke sinks installed over fifteen years ago. Recently the rubber washers on the plugs have deteriorated and begun to leak. Franke replaced both complete plugs at no charge - excellent service. Recommend highly.

I bought the Evekare Smart Bidet Toilet Seat from Bunnings about a month ago, and had it professionally installed by a plumber. So far, my experience… Read more

with the seat has been fantastic, despite a few minor shortcomings. This is a living review and will be updated as my experience with the product changes.

The Good Stuff:

The seat is surprisingly sturdy and feels quite well built for its price. While it's too early to tell if it'll stand the test of time, the product's 3 year warranty is comforting, and I trust that Bunnings will be helpful if I need to use it.

A few reviews were saying that the spray pressure is weak, which has not been my experience. Even the default middle flow setting consistently does it's job adequately and cleanly. As someone who's travelled to Japan many times, the pressure is roughly similar to that of washlet bidets in Japanese toilets. The temperature settings are easy to adjust and respond instantly.

The seat warmer is a fantastic addition and pleasantly surprised me the first few times, especially after years of sitting on cold toilet seats. You can adjust the level of heat or turn it off altogether via the remote, and thankfully the remote remembers the seat warmer setting, unlike some other functions (more on that later).

The seat has a deodorising function that activates as soon as someone sits down. It makes a faint sound, like an air conditioner, and pulls air from the bowl through an activated carbon filter to prevent odours from spreading into the room, which is a nice touch. I can’t say for certain how well it works, but it seems to do a decent job.

The seat has a blue LED lighting that illuminates inside the bowl (see photos) when a sensor on the seat senses the room is dark. The blue light permeates the room too, but isn't overly bright, which I quite like. One review I read claimed the light couldn’t be turned off, but that’s not correct. According to the user manual, you can toggle the LED light on or off by holding the posterior cleaning button on the side panel of the seat for five seconds.

The Minor Shortcomings:

The remote control lets you adjust four settings: spray temperature, spray position, spray flow, and seat warmer level. Unfortunately, only the seat warmer setting is saved permanently; the spray settings all reset to default after a short time (possibly around 10-15 minutes). This seems intentional, and I can see the reasoning - most seats are shared, so people probably don’t want the previous user’s settings. I live alone, though, and it would be nice not to have to adjust the spray position every time. It’s a minor inconvenience (literally just a couple of extra button presses) but having the option to save a default would be a nice compromise for both scenarios.

The seat has a dry function, which you can use after spraying to dry your bum. It might just be that my expectations are too high, but running the dry function at any temperature (even the hottest) for the full two minutes (it switches off automatically after 2 mins to prevent bum burn) doesn't seem to make a lot of difference for how much water remains. The dry function also produces a faint plasticky smell, which is probably just because the unit is still new. I expect the smell to fade with use, but in any case, the dry function doesn’t feel very effective. As I said, I may just be expecting too much.

My Zoe tap 8years old needed a new aerator Reece plumbing gave me the number for Franke head office in Melbourne . One call the best service ever and my new aerator was dispatched the same day and arrived in Perth the next day outstanding service Show details

Good product and outstanding aftersale service – We purchased a Franke kitchen extension tap in 2018, (fr azimut sk tap s/l ext v/sp). I had an issue with an o-ring and called up Franke Headquarters… Read more

in Melbourne. I spoke with Louisa who was extremely helpful and accommodating in resolving my issue. All companies need a person like Louisa who gives the company its inherent value. It's one thing to make a purchase from a reputable company, but if something should go wrong, the silver lining should be the after sales service. I'm relieved to say that Franke has given me great confidence in knowing they are a company with integrity. It certainly gives you confidence in purchasing Franke products in the future

Fantastic innovation – Love my T1 tap it’s perfect the way it allows me to choose filtered water and high pressure option for cleaning and washing Show details

Terrible product terrible service – I have had two hot water units that only last a couple of years. A $1000 unit should have a longer life expectancy. When you ask to repair a $10 thermostat you get told they don’t replace components. Just buy a new one. Never again. Show details

Great until the head-seal washer needed replacing – Initially after purchase I would have rated this as 5 star. Now I'm rating as a 3 star due to valve failure. Today noted water running into the pan… Read more

... I heard a buzzing electronic kind of noise was coming from somewhere in the cistern unit. A red light was lit in the sensor on the top. Lifted the cistern lid and water was spraying over the upper part of the central column and the battery box. Opened the battery box and there was water in the battery box. Looks like the head seal washer had failed. Guessing the electronics became wet and it shorted out.

The waterproof battery case turned out to not be so water proof. As per the warning on the instructions, don't get the electronics wet or the valve may malfunction, well, the valve malfunctioned and now the water just keeps flushing into the pan.

I then removed the wet batteries and and dried the inside of the battery box. Fresh batteries put in, plugged back in. Turned water on. It appears the valve is not closing. No response from the sensor.

Going to let is sit for a few days to dry out and see if that helps.

With a 2 year warranty on the sensor, I thought, great! It's covered. But now I found in the fine print a sentence about what is not covered by warranty....if the electrical components get wet, warranty is void. At $190 to replace because of a poor design (or was it a smart design to make you replace early?) I am now hesitant to replace as the same thing will probably happen again when the washer wears out.

12/10/2023 Update on the head-seal washer & valve being stuck. I went back to the place of purchase and they referred me to the manufacturer. I filled out a form on the manufacturer's website and a nice lady named Maria contacted me the next day. She stated that the malfunction was not known about and sent a replacement unit to me. I fitted the new unit and I turned the top of the inlet around so the head seal is now facing the edge of the cistern and away from the central column with the valve and wiring. Working as intended once again. Changed my rating from 3 stars back to 5 stars based on my experience and the fact that the malfunction was very unusual.

Stylish and excellent quality – Like all Grohe products I've previously bought, I find this tap very stylish and pleasant to use. The handle moves smoothly and feels good in the… Read more

hand. I had no difficulty installing the tap myself - needs only basic plumbing knowledge (such as how to turn off mains water and how to use plumbers' nylon thread tape to make a waterproof connection). The pictorial instructions were easy to follow. I've been using the tap for 5 months now and am still very happy with it. The only 'disadvantage' is that, since the handle is flat, it tends to collect stains from soap scum etc but it takes only a second or two to wipe clean.

Fantastic customer experience – Our KWC Zoe tap has been a fantastic and stylish addition to our kitchen for 5 years. We had a small issue with the integrated light 1 month after… Read more

the end of warranty. KWC kindly replaced the part under warranty, demonstrating not only great products but great customer centric service.

This shower head I do really like, you can feel the difference for sure, not sure how long the filter system will work for as I have bore water. So far awsome.

Good product but cracked – Has been reliable over the year and worked well but has now cracked on one side and the cracks pinch your skin when you sit on it, ouch!!! A little… Read more

more plastic or a few more supports would have probably been a good manufacturers upgrade. Will need to find another brand with a more ridged seat to replace the Kogan unit.

Very happy with service – We bought a sink for our vanity and yes it is not the exact perfect shape but it looks great just the same. We are very fussy ,so if we recommend… Read more

this product it must be great.

The delivery was so quick.

we called the plumber to install the sink and in one and a half hours ,old sink removed new sink installed , terrific !!

I hesitated to buy from Asti Vita at first because it was too cheap but I took a chance because Asti Vita were the only ones who had the size we needed

Janey

our Billi tap heating element failed after about 18 months of fairly light use. Products fail, so its what happens next that impacts an… Read more

organisation's reputation . I lodged a warranty claim on line, and with proof of purchase, and installation, the repair was organised swiftly by Billi staff, with no hassle. A couple of SMS's to agree date and time frame and all done.