HP

This is the biggest piece of junky printer I have ever owned. I have had a number of printers throughout my life: Canon, Epson, and Brother. My… Read more

brother is about 10 years old and still going strong, but expensive in ink. Now, for the HP Smart Tank 7305, it's a waste of money. I wish I had never bought it. From day one, I had connection issues with the WIFI. Finally got that sort of thing to some degree. It is a process to keep it connected and running. If it's been a day or so, I need to go through the setup again and again to get it to work. Also, the print head constantly fails. I have to keep removing them, cleaning them, turning the printer off and back on and waiting and seeing. This process can take a few attempts to get them back to working order. If I am not fighting with the WIFI connection and the print heads. I am fighting with paper jams from the bottom feeder. PLEASE SAVE YOUR MONEY AND GO FOR ANOTHER SMART TANK PRINTER. If you want to spend half your time trying to get this thing to work just to print a document, go for it. But I can tell you that you will want to throw it out the window, and your stress levels will go through the roof. I would never buy another HP printer after this. Yet my laptop and desktop are HP, never had an issue with them, but the printer is another story.

Much better printers for half the price – I have had much better printers for half the price - wish I'd kept one of them, rather than taking on this 'upgrade'. The worst printer with the… Read more

worst support ever. Just don't get hooked into their Instant Ink system; yes it can chug along easily enough, then you print extra pages and get a bill for £129 - that's around £0.40 per page... And, because you MUST use HP inks on their ‘plan’, your inks cost much more than non-HP brands - £70+ every two or so months. When you do try to cancel Instant Ink, if you try to switch to respectable, reliable 'other brands' of ink rather than HP's own - STOP! They virtually switch off your printer - tell you 'NO, you can't use forgeries, only ours.' Now I'm stuck with this slow, low-quality repro lump, which functions wirelessly only intermittently, possibly only when HP-control allows? Hard to tell what the actual problem is, but, while every other wireless-operated device in the house functions perfectly, I get the recurring message; "THE PRINTER IS NOT RESPONDING" when I attempt to print on my HP ENVY Inspire. Inspire?! Whoever dreamed up that one obviously never used one.

Do yourself a favour and DON'T buy this printer. The only good thing about it, is it looks good. Otherwise it'd look even nicer having a JJ Richards… Read more

truck going over it time and time again. I mean it when I say, the ink doesn't go far for the price. The price of it is already absurd, but to get bugger all out of it, at subpar quality... I replaced my yet again, empty cartridge and got an entire, wait for it... TEN sheets out of it before it's run out again. That has got to be a record. Those 10 sheets? Over an hour of printing time, that is no word of a lie. If only I could possibly put into words how frustratingly SLOW this printer is. It's diabolical. Definitely has no sense of urgency that's for sure.

I wish I had read the reviews beforehand and listened to those that mentioned its supersonic speed (NOT). Don't blink, you'll miss it LOL. Video proof provided of the Usain Bolt speeds in question.

HP support is severely frustrating to deal with also. It appears I must've made an enquiry on new staff recruitment day because between them, they're clueless. Couldn't organise a p*ss up at a brewery that lot.

This is the biggest pile of riubish on the market. I downloaded the 123.hp.com app and when initialised "No prInters found" I tried this dozens of… Read more

times with no luck, then used my IP address, again no luck. so next I connected to PC via a cable and downloaded the driver, still no luck. Tried and tried and eventually it connected. This took pretty well all afternoon. Next I tried the wireless connection again, after a dozen tries I managed to get it to find the printer, but when I tried to connect, it stated I was on a 5GHZ network, the printer is on a 2.4 ghz network. HP must still be using last centuries technology. I finally got it to work but not the way it is supposed to - wirelessly. Biggest pile of rubbish. HP should be ashamed selling this rubbish to the public, I have no doubt that HP are aware of the problem, but it's all about $$$ isn't it? $300 down the drain. And it is so slow. Anpacking and installing the print heads takes way too long. My old cannon cost me $69 years ago and it connected wirelessy. You want a good printer, HP is not for you.

Absolute drama from day one. Nothing but technical issues and hanging on for hours on the help line. Sent one back. Got a replacement. Mistake. … Read more

Ultimately, changed internet provider and could not establish a connection. After an hour on the phone and no success, technical support said problem with connection and can't fix so you need to buy a new printer!!!!!! Never again. Be warned, this is an inherentlying faulty product.

⚠️ HP AUSTRALIA: A 160-DAY CLINIC IN CONSUMER DECEPTION | NCAT CASE: 2026/00113715 ​ If you are considering any HP product, PROCEED WITH EXTREME… Read more

CAUTION. I have spent 5 months documenting HP Australia’s operational strategy: Delay, Deny, and Deceive.

​Despite multiple formal warnings and a clear legal deadline for settlement, HP Australia has demonstrated a level of administrative cowardice and negligence that is a danger to every Australian consumer.

Their extremely poor review ratings (mostly 1 out of 5 Stars) from many disappointed customers, confirms this terrible ongoing behaviour.

I have interacted with a large number of multinational companies through the years, and HP (especially HP Australia itself) would be the WORST in terms of customer service. This “service” is almost NON-EXISTENT and they have many unhappy customers.

​The Documented Evidence of Deception: ▪︎​ 160 Days of Obstruction: 5 months of 'investigations' and departmental hand-offs designed to exhaust the customer into giving up. HP are experts in IGNORING YOU.

▪︎​ Bad Faith Conduct: HP was provided with a turn-key, signed Deed of Settlement and direct banking details (HP Ref: 5157010025) to provide me a Full Refund of $1,615.25 for systemic hardware failure caused by them on my HP Envy i7 17.3 laptop. They sat on these documents and allowed a pre-warned deadline to lapse in total silence.

▪︎ ​Regulatory Escalation: This matter is now a formal investigation with the ACCC (REF4716968), NSW Fair Trading (11520797), and NCAT (2026/00113715).

NOTE: ​HP was previously fined $3 Million in 2013 by the ACCC for misrepresenting consumer rights. They still haven't learned. They continue to hide behind 'internal processes' to avoid their legal obligations under the Australian Consumer Law (ACL).

​I am now proceeding to a full, contested NCAT Tribunal hearing to seek maximum damages and hold HP Managing Director Brad Pulford accountable under the new $50 Million penalty framework for systemic ACL breaches.

​BUYER BEWARE HP is a documented repeat offender. Having already been fined $3 Million for misleading consumers, they are clearly doubling down on the same deceptive tactics.

Protect your wallet and buy from a brand that actually respects the Law.

HP Australia is a company in total ethical and operational collapse.

​#HPAustralia #ConsumerAlert #ACCC #NCAT #BradPulford #CorporateNegligence #ProductReview #ConsumerRights

Terrible printer. It does not work half of the time. When the ink is low or you have a large print job, it just simply stops printing correctly and… Read more

will just spread out one line of text. The scanner doesn't recognize pages in the feeder half the time. Even when you change scan from feeder, it still scans blank glass. This printer needs an "office space" to happen to it. I have barely used it in the past few months since I bought it and each time it is more than aggravating. I think the positive reviews are paid bots. Don't waste your money.

We have just brought this product off Goodguys in Busselton WA.since buying it,it's done an update and now there is no wifi available.. absolutely… Read more

terrible company.for hp to do this to an update during this day and age is not good business at all ..would not recommend what we are going through...buy another brand .

My HP Laptop didn't last even 4 fours and not much used in those 4 years. It first came up with BIOS error and then a week later it would not start, came up with Bitlocker code, I tried so many times but nothing worked.

The first one was dead on arrival. The second worked for a while, then didn't recognise its own cartridges. HP has gone to hell.

Will not work with only black cartridges, forced to buy the color cartridges to print black only, very finicky to set up. I will never buy hp printer… Read more

again. I’m not satisfied with this product. Don’t buy it if you don’t use it very often, ink dries up in cartridges, then can’t print.

HIjacked by instant ink. Can no longer print as I cancelled subscription. I have brand new cartridges that will be thrown out. Greed is more important that the environmnet. I will never buy another HP product again.

Worst HP Printer I have ever used – Always shows an error signal when trying to Copy a document, which requires removing the power plug and putting it back in again before the copy… Read more

function will operate. Happens every time. Also does the same at times when using the Scan function. Not a printer I would recommended to anybody.

Two years ago I bought this HP laptop from Harvey Norman. It's started playing up about a year ago. Gradually the problem got worse. The laptop will… Read more

freeze. I will then shut down and reload windows etc. Recently after doing a full reset and updating all the drivers because of the frequent crashes (Blue screen of deaths), I called up HP. The guy answering the call said he knew what the problem was so I took it back to Harvey Norman. After a week, the HN technician told me that HP will need to charge me over $2000 to fix the laptop. I will never, ever buy HP again. My previous Dells lasted ages without any issues. Only updated to newer models when they became outdated.

had to give at least one star but would be zero if i could! – took 2 minutes just to write the title it is that slow! i was suckered into buying this paperweight by a salesman at "the good guys". i wanted a… Read more

functional laptop like a lenovo but fell for the sales pitch and went with this useless laptop instead. it has taken 5 minutes to write this review due to freezing continuously. I'm devastated to say the least that i now own something so useless and forked out a fair bit of cash for it!

Worst purchase I ever made. Print quality: will randomly decide to print pages absolutely saturated with rectangles of ink in various colours… Read more

wasting HEAPS of ink. Features: a scanning bar that looks worse than a photo converted online. App: takes 5+ hours to get it working on new wifi's because this "smart" printer needs your device connected to wifi, but connects to your device by it's own "wifi", you cant connect to two wifi's simultaneously on your phone, enter a third device to act as the simultaneous wifi hoe to connect the printer to the wifi. Also to get a new wifi set up you have to delete the whole app and redownload it from 123.hp.com/dj3721 Which I only mention including the web address due to the printer making me print 30 pages from it's memory via pressing random button combinations prompted by the app to find out this information and that info not being anywhere online. Why couldnt the app just have it as a text page within the app instead of making me print it? another ink wasting tactic. This has happened so many times I've saved the paper piece and taped it TO the pronter to keep because I don't want to waste another 30 pages+ink to get that same info back. Ink specificity: the only ink you can use is HP ink. Its obvious the entire purpose of this printer was to try rope people into buying their brand of ink and wasting as much ink as often as possible to further that goal.

Never buying a HP printer again. Maybe their more expensive printers are better, but this printer has completely destroyed any desire I had to get one from this brand, you've burned a bridge mate. I spend money on things I want but if that money is profitting a company that acts like this? I never buy from them again.

Underwhelming – Purchased this printer to replace my old HP 7740, which performed flawlessly for several years, with only a couple of small issues. When I purchased… Read more

the 7740 it came with Read Iris Pro software.

The new printer relies on the HP Smart app, which is not nearly as good as the previous software. It's slower to start up, options are more limited, and not nearly as accurate when scanning.

Disappointed and no longer a loyal customer of HP. Will now take the time to compare various printers prior to purchasing my next one and not buy just because of prior good experience.

HP have resorted to electronic extortion of it's own customer base. Since the latest firmware update, put any cartridge in the printer, other than a… Read more

HP cartridge and not only will the printer malfunction, the printer will refuse to print. Not just refuse to print colour if one of the extortionist priced colour cartridges has been replaced refuse to print anything. Corporate extortion and enshitafication at an global scale. Avoid this unmitigated extortion at any cost.

Worked well for a year and then ran into multiple issues. Most of the problems are around the docks inability to see monitors. Sometimes it works… Read more

sometimes it doesn't. Looking online this is a big issue that affects loads of users. I'm using a HP laptop and standard phillips monitors (brand new) so really, there should be zero issues. HP customer service just told me to reload the drivers. The thing is that this issue only began after hp released a driver update. Was this planned obsolescence? Either way, I'm unlikely to ever purchase a HP dock again and will advise others to not bother as well (they cost a pretty penny compared to alternatives)

So many faults – A new employer provided me with a brand new x360 this year. Hypothetically it would be a good machine - I enjoy using the stylus, and flicking… Read more

between tablet mode and laptop mode has its merits.

Unfortunately it has non-stop faults. I never used such an unreliable machine, even in the 90's. I'm logging faults with my IT department several times a day. The laptop constantly freezes, the trackpad misinterprets gestures, the screen gets locked in the incorrect rotation (and many more). It's been fixed in IT several times and HP/warranties have been involved. The most recent time it was being repaired for almost two weeks. Some errors seemed to be fixed, but with each passing day new errors and faults multiply.

By the way - I work in a school and I'm hearing the same thing from other staff with the Elitebook, and many students who use the Probook. Our IT department (large expensive school) is overrun. I don't know why HP would put out this nonsense and turn a whole generation of users away from their products.

Disappointing quality – I bought my HP Omen15-AX238TX in Aug 2017. In the first year the screen was replaced and the memory module was replaced too. Now after less than 5… Read more

years my touchpad (mousepad) is malfunctioning and one small laptop repairer in Sydney told me he could not find a spare touchpad. I will have to disable the touchpad and use an external mouse, if I want to continue using the laptop. An alternative is to buy a new laptop, but which one, since HP 4K laptops are apparently ones of the best on the market. If only HP paid more attention to quality ...

I bought a h/p printer ..happy with it.. they suggested 6 months free ink.. so i registered.. they said they sent the ink.. (NONE SENT) 3 WEEKS NOW..… Read more

!!!! now there telling me to replace my ink in my printer..(WHAT INK) ????????????? I live in adeliade cbd... if it left outside the foyer door...and not placed in my hand!!!! IT GETS STOLEN.!.. WHERE IS THERE PROOF IT WAS DELIVERED!!!! AND YET NOW ITS MY FAULT ... B######T.. THEY DO NOT RESPOND TO EMAILS THEY SEND... BUT ITS OK FOR THEM TO SEND THEM...!!!! PETER....

May2025. It's a cheap combo for a reason. Mouse is a bit laggy (yes I did check mouse speed etc in settings and yes the batteries are new new). Okay… Read more

to start with but the keyboard doesn't always respond/sometimes it double types. Keys are very tinny. Like I said - it's okay as a starter especially if you're not a fast typist and not looking for accuracy.