Best Roborock Vacuum Cleaners

We first tried non brand replacements but vacuum continued to do a suboptimal job. We bought a Roborock brush. This improved the performance somewhat. We are now wishing to replace all consumables with genuine parts. Show details

Life changing. Absolutely love my roborock. Easy to map and my floors have never been cleaner. I’m recommending to everyone I know. Show details

I got this machine as a bonus with the Qrevo Edge Pro 2 launch. I didn't think I would use it but I love it. So simple to use and pull out when… Read more

little spills happen. I now whip it our after our grandson (toddler) finishes feeding to clean up after him to keep floor clean and sanitary. Roborok continue to surprise me with their quality of products.

This thing has basically changed my life. We didn't know what we were missing out on with a vacuum only model before; having it vac+mop every other… Read more

day (tiles and hardwood flooring, 2 cats) has been a major step up. The floors are literally always clean, even after we've been away.

The auto mop washing is awesome. Filling/emptying the tanks rolls around more often than I expected but I don't actually mind as it just reminds me how much cleaning it's done; I do suggest putting the dock somewhere near a bathroom so it's easy to top up and empty.

The vacuum + mop works better than expected, I kind of thought I'd have to vacuum *then* mop but it works well as one mode. Super happy with this purchase.

The robot started malfunctioning during the warranty period. When I sent it for repair to Roborock, they held it for over four weeks claiming to… Read more

repair the robot. They then suddenly claimed to not find any fault and sent the robot unfixed back to me. The robot is of poor quality, making loud noises while cleaning and doesn't clean effectively. Save your money and go for any other brand but Roborock. Terrible after sales service and terrible product.

It took me a long time to consider that this would be a useful cleaning tool in my house ... what did I know? It is without doubt the best ....… Read more

cleans and mops tiled floors, vacuums, spot cleans etc. If you like you can tell it to do 2 cleans of a particular room. It is easy to set up, very user friendly. Don't hesitate to buy this, you're unlikely to have buyer's remorse.

We've had this vacuum for years and can't fault it. We've got a long haired cat and it picks up everything up with no issues. If it breaks in the next few years we would repurchase. Show details

We have approx 300sqm of wooden floor, with a number of rugs and hall runners, plus a very large modular couch. Our Roborock does an amazing job of… Read more

navigating the 5 rooms, distinguishing between floor and rugs/carpets, and fits nicely under the couch. Its vacuuming and mopping capability is far better than what I did previously. The device provides helpful advise (eg when to clean filters, etc). My only disappointment is that I should have got one sooner!

I recently received my Saros 10R and paid $2500 and I don’t recommend this product be aware… it’s says they got perfect sensor all around but it’s… Read more

goes under tablet and scratch top the robot I asked them to replace with another they didn’t and they totally ignored me and they said it’s nothing we can do it’s not including warranty… I tried to explain and was your product going harder under every where… and they advertised they got number one sensor very disappointing from my saros 10R

More problems sensor temperature high and mopping comes off from robo always not connected to internet stay away from this product

To do perfect cleaning They offered me to left all tables up and make it easier for saros 10r.

The robot is nice looking and does its job well. I also like that it is self cleaning. I mainly use it to vacuum and mop my floor tiles. Show details

Very pleased with our Curv as first time robot vacuum users. "Rocky" does a wonderful job vacuuming and navigating our furniture, cat and kids toys.… Read more

We chose this model as it advertised better height clearance for rugs and surface changes, and we have baby gates and thick memory foam rugs to contend with. We have old hybrid plank flooring which we were advised not to get too wet, so I have been a bit careful with the mopping function, but it seems to do a pretty good job with that as well, and it's fantastic in our tiled areas. Easy to clean, and I like that it tells me when it needs the sensor wiped. Mapped our house well and it is fairly easy to set up rooms and no-go zones, though this aspect of the map could do with being a touch more intuitive. Occasional tangles with cords or clothing are out fault, not the robots! Purchased through Roborock store, who where a little slow to respond at times but were fantastic in honouring a price match.

We replaced our cheap Xiaomi Mi vacuum once it finally gave up after many years and never skipping a beat, with the Roborock q5 pro, after reading… Read more

many hours of reviews. Big mistake. This vacuum has rarely worked properly for us. It has only emptied fully, a handful of times in the time we have owned it. The remaining times it is blocked or simply doesn’t empty for one reason or another. Now we have a lidar/turret error (second time!) which won’t go away, and we can’t fix, so once again it is not working. Don’t believe the reviews. This is absolute rubbish. I feel ripped off and angry at myself for believing the hype. I expected better from Roborock at this price, given its almost 3x what we paid for our previous robot vacuum.

Worst Customer Service Experience I've Ever Had I had the absolute worst customer service experience with this company. My robot was held for five… Read more

months due to their incompetence and poor communication. The initial repair process was a nightmare: • They took three months just to send the AusPost label for the assessment. • I was initially told the repair was covered under warranty, only to be told later that it was not. • They erroneously claimed my warranty period had finished and quoted a repair cost of around $600. This was demonstrably their fault on paper. To top it all off, I had to pay the delivery cost myself just to get the unrepaired robot back. The only silver lining is that I had an extended warranty through Harvey Norman, and I luckily got a full refund from them. I strongly advise against dealing with this company based on their incredibly poor service, lack of accountability, and deceptive communication.

Great addition to our home, cleans really well considered we have two dogs in the house when we are home. Really convenient because we can turn it on… Read more

from the app and the house is nice and clean when we get home from a busy day at work. Highly recommend!

Upgraded to this from an ecovac and wouldn't go back, really great quality and does a good job. Show details

I got a Roborock Qrevo master a couple of months ago and I am in love with it. Probably one of the best purchase I have made!! It saves me so much… Read more

time that I can now use to do other things. The ability to edit the map and the convenience the app offers is great, has a good AI detection to avoid obstacles. I like the ease with which you can select a particular area and function as you need. I haven't had any issues with it so far and I am very happy with the purchase. (Basic maintenance should be done as with any equipment like keeping the sensors clean, and I plan to keep following those instructions to continue enjoying its benefits).

Great way to clean wooden floor, can get rid of all the dirts on the floor, easy to clean and wash as all automatic, much convinent for women as it goes automatically forward when cleaning

It cleans well enough, does partially mop the floor, and has reasonable obstacle avoidence. Mapping is good, just remember to keep doors shut of… Read more

rooms you dont want it in (like a bathroom that gets very wet) and it gets confused by floor to ceiling windows, it includes the world outside of the windows, so keep blinds/curtains shut when mapping.

The reservoir is limited, filling every couple of days is getting annoying, and it doesn't always empty the mass of cat hair (we have 2) into the base unit properly. I find we are giving it a good clean every couple of weeks as it gets bunged up with dust and moisture (inevitable with a wet mop and a vacuum combined, probably not unique to this appliance).

Would i recommend it? For the $596 we paid for it, so far its reasonable value. Its definately halved our cleaning, we just use the Dyson hand-held once a week to get to the places it cant. Its not bad, i'd probably buy another when this one needs replacing.

Pretty cool unit once received. The vacuuming does great. We have a large house with two labradors. Good thing they only shed twice a year:… Read more

January through June and again July through December! In other words there is a never ending supply of hair! Only downside is that it took a long time from ordering it to receiving it.

Perfect – Superb. Quiet. Good battery life and custom zone and room setup is sp handy

Terrible. It has broken after 3months. I sent the device to roborock service center. Its been more than A MONTH+ and the status is "Waiting for the… Read more

part" and dont know when it will arrive. Since its a cheap brand, they dont even refund or sent new product. Stay away from this brand.

Stay away from roborock! If I can give 0 stars I would. Their customer service sucks. I got this and 15 months in the battery got busted. Because it… Read more

was just outside the warranty period, how convenient is that? Most companies I deal with this similar issue would just cover it anyways as its just outside the warranty period but not this one. They refused to cover the repair and shipping, after back and forth they offered to only cover the labour and freight of return and I'd need to pay for the assessment, spare parts and freight to send it back to me. After reading reviews about people not getting their unit back I decided to play it safe and asked to buy a replacement battery instead. 1 month later and still waiting for them to send me an invoice so I can pay and get the battery but now I'm doubting they will even send the battery after I pay it! Customer service saying they are waiting for sales team to generate the invoice, totally ridiculous and waste of money, $600 down the drain just like that with no resolution.

As for the product it was very convenient to mop and vacuum at the same time but self clean was not great and the drying was just a fan and did not get the job done so you will need to wash the rollers everytime you use it. Battery was not enough to clean my double story house in one charge. I was unable to buy the replacement battery anywhere online in Australia either.

Updated: finally got the invoice for the battery from their third party repair centre and it was shipped out to me promptly. We were right, it was a busted battery so the mop is working again. A but disappointing that the battery only lasted for a year and we weren't using it that often either! The battery wasn't cheap and I think if it busts again I'm better off just buying a new mop unit elsewhere. Will not be buying from roborock again.

We’ve got mainly polished wooden floorboards plus 3 dogs and 2 cats, so hair and dust are constant. This Q7T+ has been a total game changer. Setup… Read more

was easy and the mapping is honestly amazing. It mapped our whole 3-bedroom house quickly and accurately, and now I use scheduled cleans, room-by-room cleaning, and the auto-empty dock every day. It’s basically set and forget.

Suction is strong, it navigates perfectly around furniture, and it gets under things our old vacuum never could. Pet hair is no problem at all. The app is simple to use and lets me target specific rooms or zones whenever I want.

This is WAY better than my old iRobot Roomba. Quieter, smarter, and far more efficient.

If you’ve got pets and timber floors, I can’t recommend this enough. Best vacuum purchase we’ve made.

Very short battery life. Gets lost easily. Loses the map of the house. Can't find its dock. The older roborock S6 was lot better Show details

For the Product, I will say the product is doing best and it has made our life easy, BUT LET ME TELL YOU THIS, if you are getting any ROBOROCK… Read more

product beaware that after sales service is a nighmare, when I attempt to contact them they response after 4-5 days, plus there is no calling service whenever I call them the automated machine says they are busy attending other callers, its pure nightmare, they sent me the return label stating any damage will be customers responsibility, I dont have the original box or nothing, instead it should be picked I think, I am facing the issue with mop lift motor, and its damaging my carpet

The suction when it works is only decent when set to high. The low and medium settings are inadequate. The high suction stopped working within 5… Read more

months and had to be sent for fan replacement repair. It lasted 6 more months and the problem has reoccurred (see video). The suction stays on momentarily then it dies despite the battery being fully charged. Have requested a refund as I am not confident the product will continue to work beyond the 12 month warranty period. Roborock then informs me they only allow refunds within 30 days of purchase which is not in line with Australian Consumer laws where if a product fails to be of acceptable quality or fit for purpose after a repair attempt then it is considered to have a major failure and the consumer has the right to get a full refund. Roborock then deflected the issue by sending me a replacement part that I didn't ask for and claimed is new. When it arrived the dustbin was filthy (see the photos) which suggests it was a refurbished unit. Not surprisingly this model appears to have lasted on the market for only 1 year and is no longer available. I am disappointed in the product and the way they handle warranty returns.