Haier

The hinge on the Haier HDC80E1 8kg Condenser Clothes Dryer are made cheap and not strong enough

Haier would have to pay me to buy any of their products and even then I would spend it on another brand!!! – Haier products are pure rubbish everything I have brought with this brand name has broken within weeks of purchase I won’t ever buy Haier again. Customer service is also rubbish

This Dishwasher cleaned well intially, but was quite loud. Less than a year in, began tripping the power, after over $700 of electrical visits and… Read more

repairs, and 4 service visits that could find no fault, F&P (parent company) agreed to replace, Suprise Suprise new machine in place and no more power trips! Costly expense and money that we did not have, as well as months and months without a dishwasher while it was away getting checked! Replacement Haier has also had to be returned faulty after only less than a week of use! Will never buy Haier or FP again!

Just hit 4 years old and fridge does not cool so had technician and $400 later now fridge does not cool and freezer icing over!

This is a total buyer beware job. Had a 2 year warranty and at just under two years the heat pump and rotor started to fail. Using the thing was… Read more

louder than a plane taking off. Using the manufacturers warranty, it took them 2 months to repair the thing. It’s not a later and the exact same issue has cropped up again. Do not buy this dryer if you want something that lasts.

Good and very effective.. fast set up and easy to use..

Worst washing machine I have ever purchased Broke down on March 1st under warranty. Technician attended two days later with incorrect part.… Read more

Problem was cockroaches in panel which was not flagged anywhere in any manual otherwise I would have used baits. Also told could have invalidated my warranty by having cockroaches, but how was I supposed to know? I don't get pest sprayed as have an elderly pet but would have put baits down had I known. ETA for fixing is now March 31 so have not had a machine for an entire month. Not good enough Fisher & Paykel

Automatic water level doesn't fill high enough to clean. You need to manually set it to get the correct water level. Items get so tangled because… Read more

the agitation on most settings is too aggressive, for want of a better word. Due to tangling, items get covered in lint that you need to remove Mix setting agitates prior to water fill to "level" the load. This is useless and often makes the load uneven. We're all quite capable of levelling the load! Most of the cycles are very long. It's not necessary if the washer functions efficiently. The only positives are that it's really quiet and easy to use. This is not much use given the wash quality is poor. This washer replaced our beloved Simpson that died after 20 years! RIP:) I shall forever lament the day the Good Guys salesperson talked us into this piece of junk. Just don't go there. For the record, I tried contacting Haier but you can only send a letter (who does that?), or call. I feel that it's more important to warn people, than have my feedback to a call centre person, go nowhere!

Perfect chest freezer – This chest freezer has been great for bulk buying as i have a basic fridge with a freezer section. Good for families who do batch cooking

Quiet and extremely energy saving and efficient dryer. Pros Dial control (unfortunately not backlit) Clothes and towels come out soft and uncreased… Read more

if you fold straight away Without filling the laundry with condensation and excess heat Cons Have to crouch down to make sure you've selected the exact control Control interface not backlit Power plug difficult to remove for us older people Med-high maintenance: removing lint (and condensation collector if you save it for your iron)

As a single aged pensioner, budget was the overriding factor in my purchase of a new washing machine. My Samsung top loader had served me faithfully… Read more

for 11 years, but one morning it decided not to spin anymore. It had also developed the habit of depositing flakes of gunk on my washing, a problem no amount of tub cleaning could solve. After some online research, I decided on the Haier HWT75AA1 top loader from Appliances Online at $527. There were a couple of negative reviews, but the price and size were right.

There was an initial hiccup after installation. The cold water tap outlet leaked badly and resisted all my attempts to tighten it. A quick call to a relative with the right tools solved that problem.

Now, after a dozen or more loads of washing, my opinion is divided. The electronic controls are easy to use and there are 6 wash options. One annoying omission is the ability to change the agitation time. The only way this can be changed is to select a different wash option. It appears to get the clothes nice and clean, although I have yet to test it on something really grubby.

The spin cycle is extremely noisy at full speed, but in comparison to the Samsung, the clothes come out much drier. Some of the reviews complained about tangled clothes, but to date I have not had this problem (the Samsung was a notorious “tangler”). Having two lint filters in the tub is a definite plus. One criticism on a purely cosmetic level; the Haier water inlets are located on top of the machine and although this may provide easy access, it is just plain ugly. There is a loud noise from hot and cold taps when opening and closing (water hammer) and I did not have this problem with my previous machine.

It’s early days yet, but there are enough good points at present to outweigh the negatives. But I do miss the little tune my Samsung played at the end of the wash cycle (the theme from Schubert’s Trout Symphony). The Haier just beeps 6 times.

This dishwasher is incredibly quiet when in use. It cleans everything very well & glassware is sparkling. A nice feature is that at the end of the… Read more

cycle, it plays a calm tune to let you know that the load has finished. The cutlery drawer at the top is great because it cleans them well. The colour (black) is a matt colour & fits in well with our other kitchen goods.

Do not buy. Exploded with a loud bang and black smoke filled the house with only 2 towels in it and only on for about 5 minutes. 3 years old. Take it back and get your money back.

Dies after warranty period – Temperature wasnt working properly and seals were coming away within about a week. Had it replaced and now 3yrs later the temp display has stopped working and food in the fridge has all frozen

Average I mainly use dryer for clothes as I found it doesn't dry sheets and bedding that well Some clothes come out crease free. The constant beeping is rather annoying.

We bought this Fridge from Appliances Online. It had a 2 Year Warranty. Even though we SHOULD NOT need to an Extra Warranty (because of Australian… Read more

Consumer Law) we purchased an extra Warranty for three years. Towards the end of the 2 Year Warranty, the fridge stopped. Wiring had broken connecting the front control panel on right door, at hinge point. The wire had been put on too tight. Last week, the light went off, when the fridge door was opened. Strange? My husband turned it off, then back on again. And the light continued working. But - inside started to smell like something had rotted. And the TOP SECTION OF THE FRIDGE IS NOT COOLING. Thank God, THE FREEZER DRAW SECTION IS STILL WORKING (for how long??) I went into the Haier site to complain. Surprisingly, I was told by the Haier Service Agent - and I quote, as follows;- For your model, there is a known issue where the defrost system can cause evaporator icing, leading to a loss of cooling in the fridge section. Haier has issued Field Fix Kit to resolve this, which includes a replacement power board, defrost fuse, and a PE pad, along with instructions to remove any ice buildup. End of quote. We may have to pay for call out, because our Warranties have ended. We are 58 days out of All the Warranties. Is Haier operating a "Planned Obsolescence"? Here is what my husband and I want. We demand to have our fridge replaced. Failing that - as a token of goodwill - we want the Field Fix Kit installed in our fridge - AT NO COST TO OURSELVES. Two Major failures in just over 5 years IS NOT GOOD ENOUGH! We were delighted when we first for this Fridge! It absolutely ticked all our boxes. And now, it's just another drain on our life. P.s.If there is a Field Kit, for our fridge, obviously because Many, many others, have had this issue, why didn't Appliances Online contact us, to let us know? Or, do they simply wait until everything in the fridge perishes, we start screaming and THEN the act? Doesn't seem like Good Customer Service either. P.p.s. attached is a photo of our Kelvinator Fridge. Impression Series 300. It's what we're using now to tide us over until the Haier is fixed. How old is our Kelvinator, you may ask? Well, it was part of a pigeon pair when we moved into our house in 1980 - they MOST CERTAINLY DO NOT make White Goods like they used to. *Sigh*

I started using this washing machine in March 2023, I’ve been very happy with how clean my clothes have been and how quiet the machine is until… Read more

today. It has now broken down unable to spin dry the load. I am very disappointed that after 2.5 years the machine has now needed repairs. My Simpson of 18years had never needed repairs I only replaced it because I renovated my laundry.

Disappointed in this dryer. I have king size bed doona covers, and it takes more than 2 hours to dry it. I don’t put anything else in with it and I untangle it every 30 minutes. Extremely annoying and very disappointing.

This fridge looked good and worked well for the first 18 months or so before the icemaker stopped producing ice reliably. For a while it would… Read more

randomly produce for a few days and then stop again, but ultimately all it was doing was dumping water into the ice tray which then froze in a solid block. So I arranged for service (thru Fisher & Paykel) and the guy told us that they'd replace the ice maker and circuit board, but if that didn't work, "there was nothing much they could do". So (after a delay while they ordered the parts) they initially replaced the ice maker unit, but that didn't work, so they later replaced the circuit board. That produced immediate results for about a month, but it's again stopped making ice and we can no longer access the fridge controls because it's not possible to turn off the child lock. I suspect the circuit board is faulty. We need an icemaker. I specifically bought the fridge because it's supposed to make ice. The moment I can find a fridge that fits our slot, I will be replacing this thing. It's been disappointing. I will be avoiding Haier as a brand.

I wish I had been more vocal with follow up complaints after they send m sent out a technician to resolve a problem regarding dirty dust lines left… Read more

on clothes. It got better then started happening again. Cleaning it is a NIGHTMARE, so many little niches that collect dirt and dust. I have to clean filters with a toothbrush and a q tip and they're still not properly clean. The slots that the filters fit in are impossible to clean and around the top is a ridge that collects dirt. I clean my machine with appropriate product on hot monthly as instructed. The filthy filter slot is two weeks since last clean. I do wash heavy work clothes once per week. The good points, it's quiet and spins really well

This has been a very disappointing washing machine. Firstly, it has torn small holes in a number of items of clothing. I can only guess this is from… Read more

the bottom agitator action. Basically had to throw a couple of work shirts away due to these holes presenting an unacceptable appearance.

Secondly, this machine has very poor filtration and leaves small flecks of rotting brown mould or something across a lot of the washing. This is despite rinsing the filters religiously after every wash. When these flicks are wet you cannot scrape them off. They just wipe into the washing when they are dry. They crumble and when they brushed off they just crumble into the washing. It’s a fairly disgusting in the stomach churning experience.

I wish it were easy to return this machine however it is a large washing machine unfortunately, but I will be taking it up with the company.

Cannot recommend the purchase of this item. It is certainly put me off other Haier products.

Haier fridge - great product – It just works! The compressor is incredibly quiet, and the switch zone is interesting. The temperature controls are easy to use, and it is amazing… Read more

what 1 degree difference can do. The only downside is the size of the freezer compartment - only two (large) drawers, which means I am mainly using the switch zone as a second freezer (it has shelves that give far easier access).

Great Washer – Have recently purchased my new Black washer from Good Guy's and couldn't be happier . It is so easy to use and has such a great capacity to wash… Read more

larger loads, with different compartments for your preferred method to use e.g powder. liquid and fabric softener. Filter is so easy to keep clean as well.

Been using this product for the last 3 months now, and can confidently say it’s the worst dishwasher I’ve ever used. It’s very loud, and for all… Read more

that noise it struggles to clean anything other than glasses and dishes. If you can clean the item by holding it under a running tap, then the dishwasher performs brilliantly, anything else it seems like it just bakes the dirt into the dish… I regret replacing my old faulty dishwasher with this… might as well just wash by hand

Very Happy – An excellent fridge for the price! Four doors, so you only open the one you need, conserving energy. One of the bottom sections can be either fridge or freezer so you can adjust to suit your needs. Backed by Fisher & Paykell warranty.

I’ve had my Haier fridge for just one year, and after a 3-day power outage during a cyclone, it stopped working properly. The freezer temperature is… Read more

flashing, and the fridge is not cooling at all. I contacted Haier, and they told me that only a technician can assess the issue—but I have to wait 11 days for an appointment! How am I supposed to manage without a fridge for nearly two weeks? This is unacceptable service. A fridge should be able to handle temporary power outages, and even if issues occur, support should be much faster. I’m incredibly frustrated and would not recommend Haier if this is the level of reliability and customer care they provide.

Fridge sold with known faults. Received it in December, still don’t have a working fridge in April. Haier and fisher paykel have terrible customer… Read more

service and sell faulty products and then don’t care about fixing them. Bought because the design was nice, would never touch a haier or fisher Patel again after this debacle. The fridge clicks, can’t cool below 5 degrees and chews through electricity. Despite being a known fault they sent the wrong part when the repair guy turned up 3 months after I sought a repair, it’s now been over a month and we’re still waiting. Incompetent manufacturing, incompetent after sales care. Avoid these jokers.