Westinghouse

Disappointing Product Reliability and After-Sales Service I purchased the Westinghouse Dishwasher WSF6606KXC in July 2026, and just three months… Read more

later, in October 2026, it has already stopped working, displaying an E1 error.

While it is extremely disappointing that a brand-new dishwasher has failed after only three months, what is even more frustrating is the after-sales service. I've been advised that it will take almost a month for a technician to attend and assess the issue. Being left without a functioning dishwasher for such an extended period is simply unacceptable, especially for a product that is still practically new.

I want to acknowledge that Harvey Norman has been excellent in assisting with the matter. My frustration is directed at Electrolux/Westinghouse and their warranty service department.

Westinghouse was once a brand associated with quality and reliability, but this experience has seriously damaged my confidence in the brand. A product failing after three months is bad enough, but making customers wait almost a month for warranty support only makes the situation worse.

Very disappointing from a brand that should know better.

For context, I have the 9kg version of this machine. It replaced a 12 year old Fisher & Paykel, which in turn replaced an 8 year old LG. First thing… Read more

to note is the different capacities of this machine (7.5kg, 8kg, 9kg and 10kg) all have identical drum sizes - worth bearing in mind when deciding which model to choose. The larger capacities just add more water in the wash and rinse cycles.

The machine itself is pretty straight forward to use. Wash results are excellent. Cycle times are reasonable for a front loader, although they do generally take significantly longer that what the machine's display would suggest.

One thing I have noticed is that the 1200 rpm maximum spin speed does leave the clothes noticeably wetter than my previous F&P with its 1400rpm max speed.

Rinse performance is only OK. It would be improved if the machine spun faster \ longer between the rinses (take note Westinghouse).

About the only thing I really dislike about the machine is the constant, loud hum the internal pump makes while it is agitating, all through the cycle. Don't know why it runs or what it does, but it is loud and intrusive.

Otherwise a good machine, especially for the price paid of $718 delivered (from Appliances Online).

*Great Quality product *Great Dark Charcoal finish *Super Quiet *Good design pull out drawer for laundry liquid dispense *Separate Power on/off Switch *Great choice of cycles *Easy to empty the water drainage below compared to other machines

My First and Last Westinghouse. I have used front loading washing machines since 1973 (obviously, I must have bought better brands these last 52… Read more

years) but have never had one as infuriating as The Westinghouse Easy Care 300. I never thought to look to see that it only takes in cold water. Who would have even thought of that? We have solar hot water but now have to pay to heat water if desired. The length of times of some of the cycles are st>pid long including rinsing with a spin dry. The only redeeming feature is the 15 minute wash that I put my bath mats in as our little dog pees on them. However the worst feature is the unpredictable, temperamental on off place. Sorry, I wrote button but it is just a marking on the front. Nothing, but nothing helps to start this useless machine. I cannot wait for the day I get rid of it but rest assured Westinghouse will not be on my shopping list. Half a star and that is for the 15 min wash.

Terrible only works on Intensive any other program just throws the crumbs around and they land and dry on the dishes.

Outstanding Customer Service. We recently had an issue with our Westinghouse fridge, which resulted in a replacement. I couldn’t be happier with the… Read more

way Westinghouse handled the entire situation.

From start to finish, the process was handled professionally, with excellent customer service and a genuine commitment to achieving a positive outcome.

It’s reassuring to deal with a company that stands behind its products and looks after its customers when things don’t go to plan.

Thank you, Westinghouse, for making what could have been a frustrating experience a positive one. A well-deserved five stars

Purchased a month ago. This fridge makes a low hum constantly, but it is not annoying unless you are easily agitated. Seems to work well otherwise… Read more

with regards to interior lighting and temperature consistency. An issue is that the top mount door needs to be manually closed on occassion because it doesn't like to self close unless from a fully open postion (we don't like it slamming shut all the time as it is heavy enough that it tends to pop open the freezer door momentarliy (which is stated as normal in the intruction manual)). Freezer compartment is well designed. Controls are straightfoward and you don't need any online or AI gimmicks to get it working as per your own preferences (which are basic). Is OK on power as we have not seen any power spikes after changeover from previous fridge.

From the first day, we haven’t been able to change the heat setting. Even though we use the same settings every time, sometimes it works and… Read more

sometimes it shows END while the clothes are still half‑wet. For example, we choose Cotton with the full sun level, which is supposed to take 3 hours and 15 minutes. Sometimes it ends the cycle in just 30 minutes and the clothes are still wet. I received this dryer as a birthday gift — that’s the only reason I haven’t taken it straight to the tip shop.

I wish my old washing machine was still going. More logic used previously. Auto water fill is useless (so, so much for saving water). Uses weight and… Read more

movement of DRY items as to how much water needed, and fills with water from bottom of tub, leaving numerous items sitting on top of the wash load never getting wet and never being washed. Also, only certain wash settings allow you full selection of water levels. I used to also progress my wash sometimes due to different reasons but can't see a way to do that with this machine. A shame.  Definitely not happy with machine.

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Its an OK dishwasher. Lots of settings, but its not the largest and made especially useless with the middle shelf height adjustments being too high… Read more

or too low to be useful. On the low setting, we cannot fit standard plates. On the height setting we cannot fit our cheap wine glasses or many other things we would want to put on that shelf. The level of tetris requited on this DW is much heigher than any we have ever owned.

I have read of others removing the cutlery draw to get more height.

Affordable induction cooktop I've been quite happy with this portable induction cooktop. As someone who has cooked on gas for many years, I found… Read more

this a great introduction to induction cooking and a bit of an eye-opener. It excels at dishes that require a long, slow, even simmer, such as jams, stewed fruit, and meat stews. The heat control is responsive and it holds a gentle simmer very well. The unit is also compact, lightweight, and easy to store when not in use. The smooth glass surface makes cleaning quick and simple, which is a definite advantage over a traditional gas cooktop. The only downside I've noticed is that it cycles on and off at some power settings. While this appears to be normal for this type of appliance, it can take a little getting used to if you're accustomed to cooking on gas. Overall, it's a practical, easy-to-use cooktop that offers many of the benefits of induction cooking at an affordable price.

The biggest piece of cr#p on the market and a poor decision in purchasing this. Less than 18 months old and now twice E10 message, twice the inlet… Read more

valve and a noise coming from this unit that'll wake the dead. When the tech arrived error messages were showing up left, right and centre. On the first time it came back from warranty and I still haven't received a responce on what was wrong with it. Good one Electrolux, way to go guys. Two months later, the same problem. Electrolux who handle Westinghouse are as useless as and Westinghouse should reveiw thier service contract with Electrolux. A company that cannot even tell you when to expect the technician or when pick up will be. anytime within 8 hours is a poor excuse. They'll keep you waiting all day. I asked them to call an hour before pick up or before the tech arrives twice and twice, completley ignored my instructions. Going by these reveiws, I would not waste my time with Westinghouse ever again which once was a great brand / product. Electrolux, pull your heads in.

Does not wash clothes well at all!! Even when I only put a few in. Lint everywhere, just terrible. My last two have been fisher and Paykel second hand ones from market place there were the best hardy washed everything! I regret getting this machine!

Great budget dryer I recommend doing full sun for 30-50min otherwise it could be too hot but it's a great cheap reliable piece of budget dryers ❤️

Unprogramable and a waste of time – It looked really good in the box, I was interested because a friend had a Breville one. Unfortunately this does not live up to the quality and you… Read more

can’t program the water it Dispensers. Someone at Westinghouse has decided that all the cup or mugs Are a set size. Which means you can use the infinite dispense, but you have to stand by the machine so waste time.

Love this oven, its simple & does the job, plenty Of power the heat seams accurate when cooking cakes it matches the times on the cake box.

Have had this machine since December 2025 and have allowed 6 months + to see if it performed better than in the early months. 1. I wash for myself… Read more

only, so weekly I wash sheets and bath towels etc together, which despite great care in loading to keep balance the machine manages to go off balance violently , ending with sheets on one side and bath towels all together . This can happen at end of wash cycle or end of rinse cycle or both if I am unlucky. I Previously had a Simpson 6kg for nearly 25 year which was still working well but a complete rust bucket, and before that a large family size Westinghouse (2nd hand) which also was over 20 years for me and I abandoned when I moved house as it was rusted out . I have never had a machine that was so unbalanced so regularly. Trying to reload the machine with sopping wet towels all knotted together is a rotten problem as I am 80++. It is level, and stands solid , even when the barrel is violently off balance. 2. the program of this model machine when the water first starts to drain out has the rotators trying to swish against the massively heavy , sopping wet load WHY??? Is it a built in problem to make sure the machines mechanism only lasts for a few short years ??? 3. this machine does NOT spin clothes well, even on the 'Max' setting, which can only be accessed if you choose full load program !!!!! WHY???? a few pairs of heavy material Jeans cannot be spun well !!

the WSE6200SA has already broken after only 8 years, (2018 to 2026) repairer said it needs a new compressor and too expensive to fix. I previously… Read more

bought the WSE6100SF in 2013 and it is still going in 2026, that's over 13 years old and still going. Doesn't look like its a good idea to buy westinghouse anymore, they are not lasting long anymore .

Poor quality of product. ‘Overheats’ with error E5 on left hob constantly at even 800w and the ceramic plate itself is nowhere near hot. Using all… Read more

good quality induction cookware. Must be an overly sensitive safety cutoff. Contacted Westinghouse who seemed disinterested. Returned to store for a refund.

Purchased an ikea portable hob and have had no issues which confirmed for me that it wasn’t anything I was doing wrong.

Also, despite the brand name being Westinghouse, this is imported by a distribution company and is not all that closely related to Australian made Westinghouse products. It’s basically a rebranded generic product which is reflected in its poor quality and performance.

We decided to change our old Ariston gas/electric stove for the Westinghouse. Firstly we had to have a gas fitter/plumber come to seal off the gas… Read more

supply; then our electrician had to put in a new more powerful fuse box (for the induction hob). The cooker was delivered exactly when Harvey Norman told us it would, and our electrician set it up. I have to say it looks very nice, and the induction hob just has a flat glass surface to clean - not as easy as I thought, because a wipe-over just smears it. I had to use white vinegar to get rid of grease. However, it’s very easy to use and overall, I’m pleased with it - so far!

After a lot of investigating we purchased the Westinghouse model WVE6516SD. I did the installation, my electrician connected and issued a compliance… Read more

certificate for warranty requirements. Albeit the height and level adjustments were a bit finicky I achieved a perfect fit into the cabinet using spacers from Bunnings. The Westinghouse instructions were exceptionally good and overall, installation was easy. The two Westinghouse mounting screws are 20mm long and way too short for chipboard cabinets, with added stress due opening and closing the oven door. Westinghouse, this is penny pinching - the length of these screws should be 30mm.

The oven is exceptionally well insulated and there is no notable rise in room temperature with the oven on. No odd odours or any issues. Build quality is also good - in fact, better than many premium opposition brands.

Unfortunately, there is one huge downside. This oven does not display the current temperature at all. It operates totally blind. Unlike many ovens, this one is all about trust, and little else. We made the fatal mistake by assuming that this basic feature would be standard. We now have to rely on the accuracy of the oven thermostat, and an almost unnoticeable tiny green light that goes off when the set temperature is reached. Sometimes, after baking one may want to put the food back into the oven either to cook more or to reheat. Not knowing what the temperature is, the oven may either be too hot or too cold. So one would have to start all over by resetting the required temperature and wait for the green light to go out. It's the most ridiculous and stupid scenario. Also, one has to stand far back to see the green indicator light. Our perception went from disappointed, to flabbergasted and then disgusted.

Called Westinghouse customer care. Their response was that the "missing" feature was only on their premium models with all the bells and whistles. Well we looked at those and were put off as most of these added "premium " options were nothing but slick marketing. Gimmicky features like a self-cleaning ovens and more. And no difference as far as build quality goes. We have learnt from experience that more often than not, more means less and more for maintenance and replacement costs.

Westinghouse service was really good. Initially, the assistant listened intently and was thorough throughout the conversation, taking notes and a promise of a callback. They did call back and again, the assistant was exceptionally pleasant to deal with. She concurred with my sentiments but couldn't offer any recourse but an apology. Even after I had pointed out that had we known, we would never have purchased this oven. In my opinion, a temperature indicator gauge should be a standard feature, on all ovens - full stop.

Ratings. For customer service: 5 Star. For build quality, reliability and installation instructions: 5 Stars minus 3 Stars for the inadequate fixing screws and the missing temperature indicator gauge.

We have found this Built in wall oven to be very good. We have only had it 6 months. The oven is quiet, heats up quickly, the controls, timer, temp… Read more

control are very easy to operate It has two slide out trays, and one roasting, and one baking tray. Has Airfry option, Fan forced, Bake, Grill, Fan Grill. Light comes on when you open the door which is handy. Side racks and wire trays are easy to remove for cleaning Good loud beeper alarm when baking is cooked

Always buy Westinghouse for a reason. They are built tough . I can do 4 loads a week mostly my husband’s work clothes I throw everything in together… Read more

& it works like a dream . Everything I own is Westinghouse because they have great after service if needed .

Absolutely by far the worst fridge I have ever owned. We had the predecessor to this fridge and it was a real workhorse and lasted 15 years, so of… Read more

course we went with the same, but newer version. The term enshitification is not an overstatement here. Within weeks, the motor stopped, two weeks without a fridge, lost all our food, they made it so difficult to get a refund on the food we lost that we just gave up. Fast forward to now, 2 of the shelves are broken, but it isn't the shelves themselves, it's the part that connects to the fridge itself, so you can't just fix it by purchasing new shelves. Cheap, flimsy plastic, terrible customer service, terrible product. Do yourself a favour, stay away.

purchased a gas cooktop in April 2026. It was fitted by a registered plumber and a compliance certificate issued. Overnight after fitting there was a… Read more

gas smell in the kitchen. I called the plumber who came straight away to check it out and was told that his work was okay. I contacted Westinghouse/electrolytes service and requested a service call. I was told to sit home from 7 am until 6 pm and await a technician. No one showed up. I must note that the service call centre is in the Philippines and language at times is very difficult. The gas leak continued and I had a further five service calls of which one I was charged an extra $80 which I reluctantly paid in the interest of safety. Electrolux where totally unable to fix the gas leak which was emanating slightly from one of the burners when it turned off. Electrolux service refused to give an approximate time for the service calls and insist that you sit and wait from 7 am until 6 pm which means time off work, they don’t care!!!!!!!!!! and a two week wait for the next available service tech to call. Did I say gas leak !!!!!!!! With the inability of electrolux/ westinghouse repair the appliance, I had to take Matters into my own hands and the gas cooktop was removed. I purchased another cooktop and had that installed again at extra cost. Suffice to say this cooktop has cost many thousands of dollars in plumbing work, replacement and time sat waiting off work. If you are considering a cooktop do not in a million years consider Westinghouse they are dangerous and offer poor or no aftercare even with a dangerous gas leak. I returned the the appliance to the retailer , Bargin home appliances in Braeside Vic and asked the rep to contact me to discuss . after 3 weeks no reply Shame on you guys !!!!!

Very impressed with these ovens. Controls clear, nice feature is the temperature graph showing progress of heat up and cool down, and dual displays… Read more

of either time and temperature or target and actual temperature. Air frier works brilliantly at first attempt with zero learning curve.

To respond to the comments in a negative review below...

1) yes you grill with the door closed... just like every oven i have used for the last 25 years. And??? So you can't use a non oven safe frypan in the oven... this seems like common sense, and if anything a negative comment to make about one's choice of frypan... it is hardly the oven's fault that it gets hot; that's what ovens are supposed to do. If you want a frypan that works in an oven, buy one.

2) it is completely false to say nothing browns in this oven... it's an oven. Food browns if you set it correctly. And there's zero evidence of it being inaccurate in its temperature settings. It works as i expect at temperatures that i have previously used in other ovens. Based on the criticism below, i got out my calibrated thermocouple and checked it... as per the photo below, it is within 3 degrees C of set- point, in less time than the instructions say should be allowed for preheating. This is within 1.5%, which is very, VERY good for a commercial, non-scientific product. In my experience as an engineer buying accurate equipment, things start getting extremely expensive if you want better than the normal commercial level of 2% accuracy. And this is a modestly priced consumer product that's accurate to around 1%. So if a user has a problem with THIS oven performing to their expectations, it is the expectations that are wrong, not the oven.

3) And yes it defaults to a different temperature in different modes, OF COURSE. Thats because you need a higher temperature to do air frying than normal roasting (for example) so it defaults to what's probably going to be a good choice for that mode, and then you adjust from there if you feel it appropriate for what you're cooking. This is intelligent and thoughtful design, not a fault. ...if THAT's the biggest problem, you don't have much to complain about.

I also like that the baking tray does double duty as a drip tray under the air frier shelf. This has the hidden benefit that it isn't costing you storage space in your cupboard when you aren't using it.

I love this washing machine! It cleans my clothes so well it’s so quiet I barely hear it and super easy to clean the filters!

Six Weeks Without a Cooktop! I am extremely disappointed with Westinghouse and the way they have handled a fault with our brand-new 90cm induction… Read more

cooktop.

The very first time we turned the cooktop on, it displayed an E9 error and could not be used. We contacted Westinghouse customer service and, after dealing with an overseas call centre, were given a ticket number and referred to a technician.

A week later, we were told that the technician did not service our area. Westinghouse then referred us to another three technicians before finally finding one who would accept the job. When the technician eventually inspected the cooktop, he identified it as a software issue and said he would submit a report requesting a replacement.

Another week passed, so I contacted Westinghouse again, only to discover they had still not received the technician's report. By this point, a month had passed since my original complaint, so I requested that the matter be escalated. I was given another ticket number, along with an escalation ticket, and was assured that someone would contact me within 24–48 hours. A week later, I am still waiting and have heard absolutely nothing.

Six weeks after purchasing a brand-new cooktop, we are still without a working stovetop. What makes this particularly disappointing is that we paid a premium for Westinghouse compared with some competing brands because we trusted the name and expected better quality and customer service.

I have been loyal to Westinghouse for more than 40 years and have had numerous Westinghouse products in our home. I always regarded it as a trusted Australian brand, which is why this experience has been particularly disappointing. The issue itself is frustrating enough, but the lack of communication, repeated referrals and failure to resolve the problem within a reasonable timeframe have completely changed my view of the company. After 40 years of loyalty, I doubt I will be purchasing another Westinghouse product.

Unfortunately this is a poor refrigerator. Leaking icemaker, broken door fitting and broken drawers. Keeps cool as it should but at 2 years old with ongoing problems I wouldn’t buy another.

I love everything about this fridge ... except the noise it makes. It's not just the loud hum, but a squealy noise every now and then as well. I more than likely wouldn't buy another the same.