Latest review: I divorced six years ago. Since then, I have changed back to my maiden name and need to update this on my HESTA account to consolidate my super. I have provided every possible document to HESTA, upon
Latest review: I joined MTAA Super in 2005 when I rolled over under $40,000. By 2017 my balance was $130,000 plus.
The product has provided excellent returns on my investments and the online information system is
Latest review: I requested to have my Rest contributions consolidated with my Host Plus super account; this never happened, instead all my contributions of almost $2000, were eventually depleted down to $0 due to
Latest review: There is a need to keep checking in on pension payments and pension creations. Information seems nit be transparent from team to team with misinformation if incorrect information continually
Latest review: I applied for early release for the second time. It was easy, no hassle. It took a little longer than the first one. I had to wait around 2 weeks for the money to show up in my account, whilst the
Latest review: I applied for the $10k hardship payment from my Super received an email from ATO confirming they had agreed for early release from LUCRF And allow 5 days! that was almost 2 weeks ago! I called LUCRF
Latest review: I changed my investment options ( from Shares to Cash) on 21st of Feb 2020. It did not happen until 1 April 2020 #$%^/@# :( !! Poor response. COVID 19 massive losses in mid March. I lost $50k as a
Latest review: I have put forward a request through ATO for early super release, which was approved. After another fund contacted me regarding my account details being incomplete I have been trying to get hold on
Latest review: I was approved my covid payment 4 weeks ago and still waiting. I have called them multiple times daily and found myself getting told different things each and every time I call. I finally thought I
Latest review: Still haven't received spouses death benefit. Every time I try to contact case manager there busy.ask to be contacted back calls are never returned. Absolutely disgusting to be treated like this at
Latest review: Several years ago I contacted kinetic and asked them to cancel my insurances because I was already covered elsewhere. Almost 3 years later I discovered they had still been taking out almost 6 dollars
Latest review: INSURANCE Was Cancelled with no Authority.......
I have been with TWU super for over 15 years. My insurance was cancelled and I noticed it within 2 months that it was cancelled. I was promised it
Latest review: Been with them for nearly 10 years. They lost thousands through a clerical error on their behalf. Somehow have my birthdate wrong and can't change it without a stat dec. I think it will be easier to
Latest review: My first experience of the arrogance and rudeness of the old Australian customer service since most customer services relocated offshore. I am just waiting to get time off so I can move my super to
Latest review: For people who support the vegan ethos and want to find a 'cruelty free' way to invest their earnings, you're not going to find one on planet earth.
A glowing earlier review here said, "Cruelty Free
Latest review: The app is terrible. They take so long to return phone calls and emails. My password and login wouldnt work for months and I was advised to ring through only to have to wait for over an hour. The