Best Superannuation Funds in Australian Capital Territory Canberra–Queanbeyan

LIfe ruininly horible. These people will jsut lie to you, ignore you and send you forms untill you cry. There is no help on the help line because… Read more

they don't know anything. They will not repond to you or assist you in any way. If you want a super to answer you call and tell you the truth, this is not the fund for you.

No fuss and informative fund that consistently earns me a good return with low fees and expenses!

I read online reviews saying that eSuperfund locks its clients into their preferred banking and brokerage providers. That is not true! I have been… Read more

using eSuperfund as my SMSF administrator for over 15 years. And I have opened a new bank account and a new trading account with a broker of my choice without any problem. In fact eSuperfund assisted me when I was working out how to upload my trading data.

So far I can't fault eSuperfund's services.

Since the transfer of Verve Super to Smart Super Trust, I've been trying to gain access to my account, my first request for support on June 22nd,… Read more

2025. I've followed all of their instructions, I've made multiple phone calls and I'm consistently being told it will be resolved by IT and still hasn't been resolved. Over 8 emails, lots of back and forth and at least 3 phone calls over 11 months, with no resolution in sight. It's very unprofessional and shows a real lack of care by not prioritising fixing a customers account access - I've not been able to see whether my account is still functional post merger. I had to ask 3 times for access to PDF statements to even verify my employer was paying into the correct account since the merger/transition. This has been anxiety inducing and utterly frustrating. I would not recommend Verve Super to anyone.

Very professional service and they quickly brought my SMSF back into compliance, highly recommended

I have been using JustSuperfund accountants for my SMSF tax return and audit since 2017. They are always thorough, efficient and diligent. It must be… Read more

noted that their efficiency is based on superfund trustees understanding their responsibilities and providing all relevant information electronically. Trustees should also be prepared to communicate electronically. If clients are thorough in preparing their complete input information, the JustSuperfund team will be fast and effective.

When Hester changed (management I think) it became very very frustrating to access their site, withdraw funds or receive any information for a long… Read more

time, I nearly gave up on them. That's in the past now and I'm extremely happy to say everything is very smooth, easy and efficient to deal with. I've been with Hesta for over 30yrs and will continue forward with their professional service and healthy returns once again. I'm glad I stayed with you Hesta!.

SuperConcepts have been great to deal with. Good knowledge and services if you are running your own SMSF. Friendly and helpful staff, good IT interface and easy audit and accounting processes.

I had an excellent experience working with Francis Vinod for the setup of my SMSF, trading accounts, and Pty Ltd structure. The entire process was… Read more

handled efficiently, with a high level of professionalism and attention to detail.

What stood out most was the seamless execution and timely communication throughout. Francis was consistently responsive, addressing queries promptly and ensuring everything was completed without delays. I highly appreciate the smooth coordination and would confidently recommend his services to anyone looking for reliable and efficient "Self-Managed Super Fund" setup support.

Jay Canberra-ACT

Had a great experience with Xpress Super. The team was prompt, professional, and easy to work with. They made the whole process smooth and hassle-free.

I recently swapped to SMSF Australia - and I’m so glad I did! Service was excellent, priced very well and it was nice to be able to ask questions and get a speedy response! Thank you very much

As a Western Australian with an understanding of the role of mining in our economy, I am very proud that my long term super fund - Australian Ethical… Read more

Super - has not invested in Fortescue (aka FMG), which has operated a large, destructive iron ore mine on Yindjibarndi native title country in norther-west WA's Pilbara region since 2012 with no agreement whatsoever with the Yindjibarndi people.

In my view, it doesn't matter how good you are at saving the environment (or how much you say that you are), you are not supporting a sustainable future if you ignore the autonomy and voices of the first peoples of this country, most of whom are still facing extreme social-economic disadvantage, including in the regions where mining wealth is made.

While other Pilbara iron ore miners pay native title holders a royalty of around 0.5% of FOB revenue generated by mines on their country, FMG offered the Yindjibarndi a capped rate of $4 million a year, for a mine covering around 100sqm of their native title that generates AU$5-7 billion annually and has completely destroyed 124 of their cultural sites, damaged another 116 sites (sites estimated by FMG's archaeologists to be at least over 40,000 years old) and destroyed sacred water ways.

The Federal Court recently upheld the Yindjibarndi's compensation case against FMG, but the matter remains unresolved, and FMG remains a highly unethical investment, until the company makes a fair and respectful agreement with Yindjibarndi.

Thanks again, Australian Ethical Super, for steering clear of this company, and for having some backbone and discernment regarding what "ethical investment'" means.

They listened and helped us get our ideas out of our head and into a financial plan. And as a member already, at a reasonable cost. We are very happy with the outcome. Can't recommend them enough.

I want to do a part roll over to a different fund. I have done this once before and it was an incredibly painful process that took many attempts. … Read more

The folks at ART that process these forms find one issue and immediately reject your request to transfer. They don't review the form its entirety and advise on the one or more issues with your completed form. I saved all the documents from last time i requested a transfer and that includes the Transfer form, Personal ID, bank statement, proof of fund name etc so I knew what I would need to do the next time. You have to mail your form to ART so there's 10 days lost. But what is really annoying this time around is that my request was rejected as I haven't included all the forms. The email I received (copy attached) says "Thankyou for sending us your incomplete form" ! But there is no mention of what forms I've not included. Remember this isn't the first time I have sent a roll over request. I didn't send an ID verification this time as the form said if you have sent it previously you do not need to send it again (within a time period with which I am within). I never sent the first 2 pages of their form as they are instructions! So what form/s have i missed off? Their useless correspondence doesn't advise me,.... Stay away from Australian Retirement Trust they are incompetent. Oh, one more thing to add,... i had an "0" birthday recently and again I received the most ridiculous correspondence from ART,.. it generally said, from memory as I was getting older ART will automatically move my portfolio to a balanced portfolio.... id be lucky to keep a $20,000 balance with them why would I bother or even need to shift some a small balance to a balanced portfolio,...... i'll say it again,.. stay away from ART.

Ivan and the team at Redwood have been a fantastic group to deal with. Redwood set up and have been administering my SMSF for a few years and… Read more

arranged the loan for a recent purchase of a property within the SMSF. Very smooth process! I highly recommend them for all your SMSF and property needs.

Had reason to talk to Jason from esss he answered all my questions fully and was extremely helpful on the phone. He is a credit to esss

We have been using iCare to do our tax and organise the external audit for our Self Managed Super Fund since 2014 which is over 10 years. We have… Read more

been very happy with the service that they provide. They have supported us over the years as our SMSF needs have changed. 4 years ago we changed from Individual Trustees to Corporate Trustees. We did this when one of us got sick and there was the risk of only having one trustee. Knowing what we know now we would recommend setting up your super as a Corporate Trustee from the start. That being said iCare made the change very easy to do. The reason we chose iCare was the existing online service that we were using didn’t support a full range of legitimate SMSF investments and had restrictions on bank accounts and brokers. iCare SMSF allowed us much more flexibility. To get the best experience it is important to do good record keeping which is requirement of any SMSF. Thank you Gavin and the team at iCare for your support over the years, we look forward to many more to come.

Terrible, during the merge from Telstra Super, they send all this literature etc , telling us how its all warm and fuzzy, wwith Telstra Super youd… Read more

get retirement money day after it was process from account, with Aware super you dont get them for 5 days, their warm and fuzzy literature stated 1-2 business days, obviously so that Telstra members that would find this unacceptable dont move their money elsewhere, but now they will lose my money, what a pack of liars Aware super are

Finally got a response that should have been explained during and before the merger

What a find! – It took me 18 years to find this company and what a stand out performer they are! Helpful, friendly and best of all don't overcharge for their… Read more

platform. Nothing seems too much hassle for them. Even when I think it's my issue they ring me to see if they can help. Where do you find that sort of service these days.

Starting to feel flaky – Been over a month for a portal update. I've emailed and they have no update. Have no way of checking current figures within my super. When asked they… Read more

can only provide the year prior.

For an update usually everywhere has a timeline but not here? Feels flaky and I'm uneasy leaving my super in the hands of a company that has mediocre communication.

Excellent and timely service – We have now been with SuperGuardian ever since we established our SMSF when my partner retired 17 years ago and we certainly have never lived to… Read more

regret it. They have made the whole process of managing a self-managed super fund very simple and easy and have always provided expert advice when required. With access to their Class app it is very simple to keep up to date with the performance of our super. All aspects of fund management are taken care of for a simple monthly fee which is very reasonable. When we first investigated setting up our SMSF, we spent significant time looking into all aspects and reviewed a number of fund managers. SuperGuardian came out well on top and in fact proved to be cheaper than trying to administer the SMSF ourselves both in terms of time and money. We have a dedicated client manager (Tom) who always provides a courteous, prompt and expert service. (Just to be clear, SG provides a fund administration service to ensure that the SMSF complies with all Australian legal and ATO requirements, whilst we, as trustees, select investments for our fund.) IF you want to make your management of an SMSF straight forward and worry free, we can highly recommend SuperGuardian to take care of all your SMSF administration requirements.

Jenet was excellent; extremely knowledgeable and pleasant. Not only did she answer my questions but she raised issues that I hadn't thought of that were highly relevant to me.

Great service and products – I have dealt with a few brokers and found bell service to be the best among 3 previous services. Very good platform and easy to navigate and the… Read more

agents have always been very helpful. The share trading prices are very competitive and like the research reports which is very helpful.

Scammed me into purchasing off the plan property I couldn’t afford – Back in 2006, i was new into the property game and wanted to increase my property portfolio. They talked me into buying 2 properties. I could only… Read more

afford one. My accountant had to assist me with finding a property lawyer so I could legally get out of the second sale. I spent thousands on legal fees. Thank goodness they were selling legally flawed properties as we won on the basis of an illegal build. Sad but true. The property I did keep, I still have, however there have been endless issues with that build.

Have been with spaceship for some time having closed my bank account anc phone number and going to a new bank I informed them time and time again… Read more

all they do is say we'll verify yourself biometric

Problem is going through that there system refuses to accept my photo no matter how many times you do it so cang log into spaceship to change to my new number to recieve verification code to mobile to access my account to change any details.

So inform them time and time again all they do is say verify yourself by biometric and send you a link when you explain you can't and why they just say sorry that's the way it is either you do it by biometric or not at all.

This company is a joke refuses to let yourself do it any other way so they are stuck with my closed bank account and I'm stuck with an account I can't use because they refuse to see reason.

They will not help me fix this problem if I could give the a negative infinity score i would

MYSMSF Property (this is different from another similar sounding MySMSF but no "property" in their URL), is the best find so far. Their response… Read more

times were very good, provides really quality advice - no fluff and I am very happy with their service. Can't recommend this enough. Made my self manage super journey really smooth. You will be in good hands as they are professionals who know what they are doing.

I lived in Australia for almost nine years and had two super funds during that time. The last one was Cruelty Free Super, and I can't recommend them… Read more

highly enough!

They consistently provided prompt, friendly, and genuinely helpful customer service. Every interaction felt personal, with a clear commitment to making sure I understood everything as a customer.

It's rare to find a super fund that not only aligns with your values but also delivers such outstanding support. I truly appreciated their approach over the years and would wholeheartedly recommend Cruelty Free Super to anyone looking for a compassionate and professional superannuation option.

Thank you for the fantastic service!

New Venture Wealth do a great job at taking care of my super and the paperwork that goes along with it. I'm happy with their work.

Great personalised customer service and very easy to talk to.

It is very difficult to withdraw money I do not recommend Rest