Best Mobile Broadband Providers in Tasmania Hobart

Based on 9,979 reviews
Brand
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CJD5 posts
 

Beware of this company and it's worst company policy in billing system. With the excuse of so called terms-condition, charged for almost 21-22 unused… Read more

days. Discontinued service on 9th of the month and upon asked for refund for entire month, given the excuse of terms-condition signed that the charge shall be applicable for entire month and no refund.

When compared to other internet plans in the market, really found that these guys anyway charged you more even for 20 MBPS plan compare to the market, whereas other companies gives you at least 25-50 mbps in the same price.

Super worst and never recommended to anyone else

SpinTel
SpinTel    

Hi CJD, Thanks for getting in touch. Please send me a… Read more

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Marc-Almighty Burtroni28 posts
 

Enough with your damn junkmail! If I wanted to be signed up with you I would be

Aussie Broadband
Aussie Broadband    

Hi Marc! I apologise for that, if you can… Read more

Kogan Mobile Broadband

Kogan Mobile Broadband

3.7 Summary
ReviewerQLD16 posts
 

Kogan is Useless!!! We live Gold Coast Qld, Last week no internet and phone reception Monday to Friday, (see photo) then perfect internet reception… Read more

Saturday and Sunday only.

This week no internet or phone reception since Monday AGAIN but this time when we spoke to kogan they said there is no outage or reception problem IN OUR AREA!!

WHAT???? Clearly there is a problem because my husband and I have no internet and phone reception FOR NOW THE 8TH DAY IN TWO WEEKS!!!!! Zero stars@$=÷!#

...........

Update 27/6/25: Ps ... We've had no internet 2 weeks running, the internet reception has just been turned on for the first time today Friday afternoon, but I've checked the kogan website and look! I've posted a new photo of kogan saying next week there is another outage again. Yep these guys are the worst phone company hands down.

Reviewer
Reviewer   

Day 10 middle of the week and still no internet or phone coverage.

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Geoff
 

I just signed up to a couple of mobile plans with More. Didnt want to go through phone queue so sent a short whatapp message (brilliant that I could… Read more

do this actually - all organisations should provide this option given its ease of use across the world). Realyn from Sales promptly rang me back and was very friendly and helpful. Time will tell re the product quality but so far experience has been great.

StephenVIC51 posts
 

Southern Phone advised that it has withdrawn from providing this service, with effect from May 22. Accordingly, I made arrangements as necessary and… Read more

have gone to another provider. Unfortunately I only realised today that I have to specifically ask Southern Phone to terminate the service that they are withdrawing, or they would continue to charge me up until their arbitrarily imposed cessation date which is 6 week away. How egregious is that! Southern Phone used to be a cooperative, but once it was purchased by AGL, it just went downhill in terms of customer focus.

Maddy D.
 

Melissa was great with my enquiry to join a mobile plan with tangerine, very clear and helpful. Thank you!

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MarkyMark73VIC22 posts
 

I use Telstra's 400gb 5g mobile broadband service for my business, after a very busy month of uploading and downloading I burned through my Data with… Read more

5 days to go. I contacted Telstra to ask if I could top up, or have an emergency top up which I was willing to pay as I had very large uploads due for a client.. Telstra refused to help me and through me under the bus, I was told I had to wait 5 days for my speeds to be back... what a terrible way to treat a customer who has been with you for years..

Blink Mobile Broadband

Blink Mobile Broadband

2.2 Summary
Kate B.VIC
 

Jumping through hoops to try stop giving them money – As many have said previously, avoid this company at all costs. Liek many, I didn't realise I was still getting money debited from an old account,… Read more

never received any communication that I still had an active account, and then had to jump through so many hoops to cancel my service that I haven't used in over 10 years. To then ask why I wanted to cancel despite me clearly explaining this in my original correspondence was infuriating. Their reason for no refund is 'they buy the internet data from Optus, so have to pass on that costs regardless of whether the data is used'. Every email correspondence had a different name that I was 'speaking to', at one point they even forgot to say they were for Blink and were another company! Glad to be done with them finally (hopefully!)

Randy
 

I’m on a 10gig/$25p/m plan atm and am away travelling interstate and running out of data, and my ONLY OPTION was to pay $10 for 5gig.. I was actually… Read more

hoping to buy 50gig but Belong did not give that option.. That’s Not Cool imo Ps:- I have connected 3 different phone/sims (family) with Belong and have used the data sharing option HOWEVER I think there should be Better “Top Up” options for extended Data rather than JUST $10 for 5gig of data

Belong
Belong    

Hi Randy, we understand your frustration with the current… Read more

Dodo Mobile Broadband

Dodo Mobile Broadband

1.8 Summary
Trev
 

Stay away from prepaid dodo. You cannot opt out of auto payments. I was with them years ago for dial up internet, tried to cancel the account and 6… Read more

months later they were still stealing money out of my bank account. So I contacted the bank and stopped their access to my account so they sent me a bill and kept ringing me to pay a bill that was received several months after "cancelling"

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Chris76 posts
 

Anybody using this optus service needs to keep a very close check on the data optus claims they are using. My data suddenly disappeared and now they… Read more

are claiming totally false data usage well beyond my normal usage including 90G in 1 month, around 50G used updating windows in 2 months, and large amount of data on things I don't actually use like Dropbox. Also they Kalim they can track my data usage on things like Facebook (rarely used) even though I use MBB for a computer with no apps they can trace usage on they still claim I am using large amounts of data on this month after month. They are very dishonest and can't be trusted. I urge anyone with similar falsified data usage to contact ACCC and report them

Optus
Optus    

Hi Chris. Thanks for taking the time to share your concerns… Read more (+3 replies)

Foxtel Broadband

Foxtel Broadband

1.6 Summary
TreyQLD2 posts
 

Absolutely atrocious internet. I know Foxtel is just the reseller, but how they can justify their marketing campaigns with terms like "lightning-fast… Read more

broadband" is beyond me. Whover owns or runs the actual infrastructure Foxtel resells needs to either spend the investment on upgrading or be put out of business. Dreadful speeds, CONSTANT dropouts, buffering issues, and in some instances total outages that can last over an hour. I'm also in a major city too. I live in a small unit, so I thought trying a wi-fi extender might help. Nope., Made zero difference. In fact, I think it might have made it worse. It's simply unacceptable, especially for the staggering monthly price thery charge.

garyinsydneyNSW23 posts
  Verified

I LOVE this! – I travel a lot and until now had a wallet full of different SIM cards as I need to be connected when out and about during my travels. As the plane… Read more

is taxiing in, I turn on my GlocalMe G3 and I am immediately connected.

Connection is excellent and even calling via FaceTime or WhatsApp is clear as a bell.

I highly recommend this device.

BargainBoySA64 posts
  Verified

Customer Support is a weak point and needs work – Very poor customer service. It took an hour to try and cancel my mobile broadband and then they left the call before confirming. On making contact… Read more

again the customer service agent told me that I would have to pay for a modem that was offered to me free of charge. Sure they eventually checked this and found it was actually free but they were very quick to tell me that I owed over $400. Even worse is that I am also now sent emails telling me I will be charged over $400 for a free modem. I don't have another hour to waste while their inefficient staff stumble through the system. The initial offer was done verbally over the which is totally unprofessional and no terms were sent to me. I won't be back.

Yomojo
Yomojo    

Hi, Thank you for your feedback. We apologize if the… Read more

Mobal

Mobal

1.9 Summary
Michael CVictoria6 posts
  Verified

Cheap but unreliable – Ordered 2 data only 16 day SIMs for a trip to Japan. Worked for a day and a half and then decided my internet connection needed to be throttled to… Read more

unusable speeds. I cannot even load a normal website with the connection. Usage prior to this included watching a few small videos watched on how to be a tourist and lots of searches "how to do this", "how to get to a location", "what do others think of location", etc. Used maybe 1-2Gb out of the 60Gb in the SIM package.

Tried to reset phone mobile settings to default, tried to restart phone, tried to switch to roaming on my Optus SIM and then back again. Followed their instructions to ensure APN configuration was right. Nada. The fact that it was working for a day and a half and then decided not to honour my use of the SIM suggests the issue lies with the Mobal Docomo network used.

Tried to reach out to their support and realised it takes them 2 business days to respond. Submitted the request anyway and got no response at all during my trip (2.5 weeks). Not even this day, 10+ days after I got home from Japan.

I tried to switch to SIM number 2 (backup) with its own data plan. Worked for abit and again, failed mid way through. Used about a fraction of the 60Gb promised/sold to me.

In the end, I paid for Optus daily roaming. $5 for 5Gb of data. Not too bad but can add up so be careful (30 days = 30 x $5 = $150 a month). I think Telstra only offers $5 for 1Gb of data.

Moral of the story: Do not buy Mobal SIMs. They may appear to be cheap when compared to others but their SIMs fail before you can make good use of it. You will never get your month worth.

Pivotel

Pivotel

1.0 Summary
tpuglisi4 posts
  Verified

This company recently purchased Think Mobile, who I had a trouble-free account with for decades. I am now trying to pay their bills but they make it… Read more

so difficult to do so. I thought I had a direct debit set up with them but they won't accept it. When I go through their "self care" system to pay via my saved card information, I get an error.

I'm not calling anyone to talk to some poor kid in India or The Philippines. I'm changing companies till I find one that actually wants to be paid.

Pivotel
Pivotel    

Hi tpuglisi, Thank you for sharing your feedback, and I… Read more

Amy BachrachVIC3 posts
  Verified

Failure to warn of incompatibility with some phones – I got H or SOS only coverage through my stay overseas in NYC. There was no warning on the package that some phones, including mine, are incompatible… Read more

with the Ultra service. Ultra's Customer service wouldn't even acknowledge the problem much less provide a refund, only said that it was made clear in the activation process which only occurs after you purchase the product. See top of screenshot.

John Scott R.2 posts
 

Trying "Fi" Will Leave You High & Dry – I paid upfront for their service, yet was never assigned any number or ever sent any phone. Since I rec'd Nothing, I chose to pay NOTHING. So,… Read more

naturally they terminated my service...or was it???? I'm still being billed months afterward. Attempting to get any refund is like pulling teeth from a mastodonsaurus. So, I contacted my creditor and they blocked any transactions citing how they've received an overwhelming number of complaints regarding their practices. Quite frankly, this is the only option available in order to prevent one from being Screwed continuously.

Skymesh

Skymesh

3.2 Summary
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martin s.NSW
 

Jerelyn assisted me greatly in transferring my disconnected landline to a new Skymesh VOIP service. Patient, determined, friendly and courteous, she … Read more

untangled a complicated mess and got my remote home re-reconnected to a working telephone service. Supervisor material. Skymesh are lfiting their game.

iiNet

iiNet

3.0 Summary
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Lisa3 posts
 

After spending an incredibly painful evening on the phone trying to troubleshoot a new modem’s connection issue, I can’t wait to give these guys the… Read more

flick. The Cape Town call centre staff were knowledgeable and helpful, and previously solved this exact type of problem for me quickly and without fuss. The new bunch are unskilled and completely unhelpful. Back to old glitchy modem it is.

iiNet
iiNet    

Hey Lisa, let's get your new modem connected. We can help… Read more (+1 reply)

Vodafone

Vodafone

1.8 Summary
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A WalshVIC
 

I was considering vodaphone to reduce monthly costs - but after all I see in the channel ... no flipping way. I depend on the internet to work ... what will I say ... Vodaphone ate my homework ... I doubt that will stand.