Best Internet Service Providers in Tasmania Hobart

It was awesome talking with Hasna Shiyam on the phone service today. She was super patient and understanding in her communication with me, and made the whole experience of dealing with Superloop enjoyable and user friendly.

Generally happy but an increase in monthly payments on the basic NBN fixed wireless plan from $49.50 in Nov 2023 now increasing to $70.50 in July… Read more

2026. My maths isn’t great but I figure that’s over a 40% increase in under 3 years. I can assure you the aged pension has not increased by that much in the corresponding period. I get the cost of living thing but, really ? I am now shopping for a new ISP.

Very respectful approach and nicely done. Back on track ready to go

First of all, here is my refer a friend number that you can use to get $50 off your first bill. 14819759 I have been with Aussie broadband for… Read more

nearly 2 years now and absolutely love it. No problems whatsoever with the speed and drop out. A little bit expensive from my opinion but all in all worth your every dollars spent and you can also get credit from referring your friends.

Huge thanks to Alex and the Launtel team who were great when getting the upgraded ntd for the hyperfast plan. Thoroughly recommend Launtel and their… Read more

support is timely and they genuinely care about helping customers, even those with more complex technical setups.

Very well explained what I needed do,no rush and very patient with me who has limited knowledge of such things

Mr. Warren was very helpful. He resolved our internet issues.He was very patient and polite. He has very good attitude. He did excellent job. Thanks a lot Warren

Anna M was very helpful and polite , work out our change of address

Help with checking connection moved to Kogan and cancelling an appointment with an NBN technician as the service is working.

Oshim guided me over the phone to successfully install new router and get me connected again to internet which is now working well

Jhon Precious went above and beyond in helping me with the purchase of NBN service. They were well informed with lower level details of product… Read more

offerings and treated me with respect and care. Highly recommend their service. More.com.au needs more of Jhons on the team. Well done Jhon.

Mint are fast, reliable and provide amazing service. I lodged a ticket to ask for my NBN to be upgraded to a faster plan. They replied with in 10… Read more

minutes saying it had been done. Never had an issue with them, never failed to provide anything but good service.

Signed up for the service, was activated as scheduled, no delays. Five stars.

Cameron was brilliant at understanding the difficulty in connecting Fibre to the premises, and that we simply wanted to go back to Fibre to the node… Read more

to avoid delays and further expenses in Fibre to the premises or curb. Got us up and running within 24hrs knowing we had been without internet for a week already due to Fibre to the premises issues and delays.

Voit service is rubish This service is crap customers have to call 10 times for the call to go through and it leave a miss call on the other end but it dont ring. Avoid at all cost

Australia Online (Also known as Lizzie these days) have been my service provider for nearly 30 years, providing various services. Internet, email,… Read more

Web hosting, NBN phone, etc. I have not had to call them often and they don't work in the middle of the night, but when you do call them they answer. Then they actually fix the problem. They don't just fob you off.

If it's a tricky problem, it doesn't seem to faze them, you could never get this level of service with some of the larger providers.

Really highly recommended by me.

I was trying to connect with another internet provider starting with V and had a horrible experience and could not get my internet going for a week. … Read more

Logged on to Leaptel's website, started a chat with a person from support, signed up and had internet working within 10mins. Did a speed test, was lower than expected as I had signed up tot he 500Mpbs download, 50Mbps upload. Mentioned this in the chat tot he support person. Some minor config took place from Leaptel end. Went next to the modem/router and achieved the speeds that I was expected. Extremely helpful staff, great service with a quick turnaround time. Highly recommend.

After deducing that budget providers staff their sales-line and existing-customer-lines at a ratio of 100/1 I was shocked and delighted to get… Read more

through to a human in less than 3 minutes. Haydee was able to diagnose and solve the problem I was having in record time. Very happy with Yomojo over competitors when it comes to wait times on the customer-service line.

Having been an Internode customer for more than 25 years I decided to cancel, due to their price increase. Internode was by far the best ISP in the… Read more

Australian marketplace, but has gone dramatically downhill since TPG took over. Their price-service ratio is now 100% weighted in favour of TPG.

Don't go there!!!

unparalleled support, reliable comms / service + transparent and meaningful account tooling, I really couldnt ask for a better ISP.

Network issue sorted successfully - good performance today by company and customer

There is nothing like booting up to... nothing. No internet. I called RUSH and Jessica's ability to communicate, to problem solve and get my issues… Read more

fixed in record time was hugely appreciated. Im pleased to say that RUSH' service was not my problem- It was Norton 360 that was stuffing my conectivity up. I asked Jessica to help me uninstall it and the procewss was easy- and felt great because it has been humbugging the heck out of me (money for nothin and ...) She also helped me to do a speedtest.net and that proved the other side of thei operation is ... up to speed too, with both upload and download speeds comming in at just under 99mbps, which works great for me. Absolutely I would reccommend RUSH to anyone wanting a reliable, responsive ISP.

I cancelled my mobile SIM plan last week and called to confirm the cancellation. However, a week later, they still charged me for the next month's… Read more

prepaid plan. When I contacted them through the chat, they told me they couldn't help me there and that I had to call. So I called them, and they said I should have cancelled it earlier. They also told me that the refund would take up to two months, which is really frustrating. :/

Avoid Uniti Internet at all costs. The actual service was plagued with constant issues and dropouts while I had it, but trying to cancel the account… Read more

has been an absolute joke.

I have moved houses and no longer require the service. I have spoken to them on the phone multiple times, and they keep calling me to ask why I’m leaving. Every single time, I tell them I’ve moved and want to cancel. Every time, they promise they will action it, but they refuse to send the written confirmation I keep asking for.

I have sent four follow-up emails in the last week alone demanding a simple cancellation confirmation email, and they are completely ignoring them. If you want a provider that provides a shaky connection and then holds your account hostage when you try to leave, go with Uniti. I'll be taking this straight to the ACCC if it isn't resolved immediately.

Rhea was very speedy to get back to me, and resolved my issue very efficiently. Thanks Rhea!

Made an enquiry about sattelite services. Had someone ph me despite my asking them not to and just tried to sell me nbn which can't be intalled in my… Read more

house. Refused to listen and just kept talking over the stop of me pushing nbn and would not give any information about sattelies. Tried to make a complaint about this but they have no complaints handling in place. Given this poor customer service would not recommend them.

Just wanted to give a shout out to Future Broadband - I had been having PC / Internet issues for many months, eventually sorted out my end and Future… Read more

Broadband was very patient and accommodating. One of the very best RSP's, Business IP, lower pings to servers in Australia and consistent service during peak periods - you certainly do get what you pay for - thanks again Future Broadband.

I would strongly caution people against signing up with Pineapple Net. I requested cancellation on 4 June, but they still charged me again on 18… Read more

June for another 30 days. They then claimed they had “waived” the July payment, which makes no sense when I had already cancelled and had already been charged again after cancelling.

This is exactly the kind of archaic telco billing practice customers should be afraid of: easy to sign up, but costly and confusing when you try to leave. It is not like someone is coming out with a screwdriver to physically disconnect the service, or sitting there for 30 days with their finger hovering over a disconnect button.

A “no lock-in” service should not mean being charged for another month after cancellation. The Telecommunications Industry Ombudsman has identified post-cancellation charging and 30-day cancellation notice periods as unfair and unreasonable, and Pineapple Net’s approach feels like a perfect example of that problem.

Based on my experience, I would not recommend Pineapple Net to anyone.

While the NBN is adequate, their Service is poor. You shouldn't have to wait 4 days for help after putting in a fault concerning lack of NBN. Am a… Read more

long time customer of Iprimus, but their service and fault department has destroyed what was once a good NBN provider. You shouldn't have to wait hours on the phone to register an issue either. Am currently looking elsewhere.

Email program – Had to change over to new outlook and was hopeless, not getting emails through. Michael was great help. Use Lizzy email and no problem. Allways had good service A+ Show details