Latest review: I had a landline problem. I couldn’t received or make a phone call at all. I tried to call to call center and explained this is a business number, I had this problems for 3 days pls fix for me ASAP. A
Latest review: I wanted a DID number in emergency and this company made it possible to have a working number in less than 5 minutes. Website has a very smooth intuitive interface. Everything worked perfectly. The
Latest review: Service was that bad that we just gave up complaining. Cannot wait for this contract to end so we can throw the modem and the rest of their junk in the garbage where it belongs.
I have never
Latest review: A horrible company to deal with. Set dates for direct debit that often results in a non payment being made which results in a $15 fine. Started off with the basic package but the speed was too slow,
Latest review: I changed from Westnet to another provider late for in 2017 and recently I have received sms, phone calls and mail at home advising services will be suspended if I do not pay my account of approx
Latest review: We moved into our new house in June last year and we still don't have reliable internet.
I have spent hours on the phone and live chat and they keep saying they will send someone from their team or
Latest review: Long wait times, they put you on hold and then cycle your number back to the waiting list so you end up speaking to a different person who has no idea who you were talking to or what you were asking
Latest review: I was going overseae for a year but paid $9.70 to telstra for a year to keep my home number for me. Now back to Australia and join telstra a month ago but given mr a differnt phone number instead of
Latest review: Called for help after internet stopped working. Placed on hold for very long. Eventually got through to a lady that put me on hold again, only to tell me the technical team has knocked off early and
Latest review: These idiots should not be allowed to operate in this beautiful country. I never connected to their service after being told lies about my land line connection. I have had a telstra dongle for years
Latest review: Eight months ago I moved house and disconnected by home phone with Soul and did not reconnect it anywhere else. After 3 months of calls to stop getting bills I did not generate and debt collection
Latest review: I purchased a phone card but after putting in my credit card details, a message came up saying it couldn't be processed because my credit card details were out of date. But when I checked my bank,
Latest review: The assistance received was really great. We were evacuated due to bushfires and upon reactivating our services the IP phone router had to be reconfigured as we have little to no mobile coverage on
Latest review: Used Spintel before, was unreliable, failed to port our number, and over an hour hold times. Australian phone company is flawless, less than 2 min hold all three times I had to call them. Call
Latest review: Easiest company to work with and everything was explained thoroughly. Kammy was so helpful, highly recommend this company for your telephone/internet requirements. In addition, looking forward to my
Latest review: I've had a landline through ACN for over 10 years. I think most people have left landlines behind, but we still need it as we're on ADSL. We'll be switching to ACN NBN in a couple of months.
Latest review: Fast and reliable. Knows their work and able to assist without delay. Product fits right on the budget and the staff were very helpful. They have a variety of support that a small enterprise can rely
Latest review: Phone calls don't come through, routing groups stop working, zero infrastructure in the portal to maintain and change your setup, support is erratic, hear from someone in a few days to a week. Their