Latest review: At first, I found it a little confusing with all the settings. I wished there was more information on the site to explain all the terminology. I am new to VOIP and was hesitant at first to jump
Latest review: I had a landline problem. I couldn’t received or make a phone call at all. I tried to call to call center and explained this is a business number, I had this problems for 3 days pls fix for me ASAP. A
Latest review: My mother is 83 years old and signed a bundle contract with Dodo for her energy, landline and internet. She got rid of her computer a few months ago because she has mild dementia and couldn't manage
Latest review: A horrible company to deal with. Set dates for direct debit that often results in a non payment being made which results in a $15 fine. Started off with the basic package but the speed was too slow,
Latest review: Was charged for new router then charged again when nbn came in I was a loyal customer for over 12 years. The wheels fell off around March and was charged again for router after spending 5 hours on
Latest review: I've just spent the last most infuriating 4 hours of my life on the phone with Optus talking to a minimum of 16 different incompetent customer service people all based in India.
I was following up
Latest review: I have been with Faktortel for over 8 years, Over this time i have received very basic service, with multiple outages in my service, Since changing providers, i now have multiple phone lines set up
Latest review: They have removed all call support and introduced a chat support, which is a complete joke.
I spent 3 hours yesterday chatting and could not solve the issue then initiated chat 10am today, 6 hours
Latest review: My 94 year old Grandma's home phone was/is currently cut-off, since the 29th Sept 2020, when calling Southern phone to report the fault initially, before we knew it was cut off due to NBN cutover,
Latest review: Worst service ever. Don't waste your time with them. Joined a new provider and problem fixed straight away. Technicians are rude and have no idea of what they are doing or saying. They just don't
Latest review: Hi
I have been with TPG/Soul for a long time, they actually transferred me from TPG to TPG Soul its been that long, and I believe the trouble. I always dread contacting them because it always ends
Latest review: I purchased a phone card but after putting in my credit card details, a message came up saying it couldn't be processed because my credit card details were out of date. But when I checked my bank,
Latest review: The assistance received was really great. We were evacuated due to bushfires and upon reactivating our services the IP phone router had to be reconfigured as we have little to no mobile coverage on
Latest review: Used Spintel before, was unreliable, failed to port our number, and over an hour hold times. Australian phone company is flawless, less than 2 min hold all three times I had to call them. Call
Latest review: Moved into a new place and got the internet set up through the chat service, the customer representative was excellent. Lachlan provided all the details I needed to get the service-connected and
Latest review: I have been a Maxo customer for almost two years, having ported my landline number across to them about one year ago and in all that time, I have been nothing short of impressed with them. The fact
Latest review: I've had a landline through ACN for over 10 years. I think most people have left landlines behind, but we still need it as we're on ADSL. We'll be switching to ACN NBN in a couple of months.
Latest review: Fast and reliable. Knows their work and able to assist without delay. Product fits right on the budget and the staff were very helpful. They have a variety of support that a small enterprise can rely