Latest review: I had a landline problem. I couldn’t received or make a phone call at all. I tried to call to call center and explained this is a business number, I had this problems for 3 days pls fix for me ASAP. A
Latest review: We have been with DoDo for quite a few years now. NBN and home line.
Good customer service and good connection. As good as Telstra and
Latest review: iPrimus has handled the recent shift from copper to nbn appallingly. My 75yr old mother who lives rural and has a heart condition was disconnected 8 days ago. I have been in contact with iPrimus
Latest review: I can’t understand how a company can go from 5 stars to absolutely no stars, after 14 years I’m out, there is no service, no one who cares about customer service or can even bother to respond to an em
Latest review: A horrible company to deal with. Set dates for direct debit that often results in a non payment being made which results in a $15 fine. Started off with the basic package but the speed was too slow,
Latest review: Trying to get inbound calls to home of my elderly parents. Transferred to Optus to be part of bundle arrangement with NBN. Home phone was not disconnected but not connected either. Then Telstra and
Latest review: Have good deals at the moment but impossible to speak to correct person and get things sorted. You keep getting to connected to the wrong person and wrong email
Latest review: Horrible, unprofessional and dreadful customer service . These shonks stole $600 from my business after we cancelled services with required notice. They continued to change my card and now refusing
Latest review: Eight months ago I moved house and disconnected by home phone with Soul and did not reconnect it anywhere else. After 3 months of calls to stop getting bills I did not generate and debt collection
Latest review: Will see how we go this time with home phone connection. Still unsure if I will be charged a reconnection fee tho. Still unsure why I was disconnected last
Latest review: This review is specifically regarding support staff I have been communicating .
They know what exactly I was asking and response was prompt with sort accurate solution.
Unlike many big Australian
Latest review: Have ADSL+2 without problems. Accounts have always been accurate. Always had helpful staff with occasional technical problems that I have had. Been with the company for around 10
Latest review: I've had a landline through ACN for over 10 years. I think most people have left landlines behind, but we still need it as we're on ADSL. We'll be switching to ACN NBN in a couple of months.
Latest review: Fast and reliable. Knows their work and able to assist without delay. Product fits right on the budget and the staff were very helpful. They have a variety of support that a small enterprise can rely
Latest review: Very Poor Service. Dropout Calls. Poor Service. Poor Communication. Dishonest Company. Very bad explanation of lock in contracts which has cost us a huge sum of money. Get your solicitor to double
Latest review: OK when I first signed up it was a steep learning curve for me and I made mistakes in my settings but on the plus side every E-mail and or Chat query I made was helpfully and politely answered. With
Latest review: Phone calls don't come through, routing groups stop working, zero infrastructure in the portal to maintain and change your setup, support is erratic, hear from someone in a few days to a week. Their
Latest review: I recently requested to have my VoIP Phone Ported from a Company to MyNetFone all went well, it only took 5 working days. The staff at MyNetFone are very helpful, and they are quick in getting back
Latest review: Scammers big time scammers do not use they take money and don't send anything
And there attitudes stink.
They swire at me.
And cist me 1 month off no Internet waste off