Best Pet Shops in Victoria Melbourne and Geelong

Lovely new store just opened with lovely staff who were very friendly

Loved the next day free delivery. Great delivery courier. ..very polite and efficient

Always happy with everything; products, competitive prices and delivery. Thank you

Stress free ordering process and quick response. Delivery was efficient and effortless. Very happy.

Was sent chewable meds and didnt want that version. I have a repeat recorded for these meds. What happens when i am ready to reorder?

The item was exactly what I wanted. Delivery was prompt and no problem at all. Highly recommend the vetshed.

Best prices online for pet needs, easy to navigate website and a great range of products. I've been a customer of Vetsupply for a number of years and keep coming back for all of the above reasons.

Very Happy Customer – Easy to order, free delivery (for 20kg bag of puppy food), well packed and arrived on time!

Our dogs (we have several) all love the bed. The only downside is it is a bit heavey OR it's easier for a male to pick up

Bought into the hype of all their Facebook media posts. Clearly they had a large ad campaign going. Was excited to get the harness/collar/leash/poo… Read more

bag/name tape kit for our Bernese Mountain Dog. Videos showed the harness helped control pulling with the "no pull tab"....it does nothing. In fact, the fit of the harness overall is so bad, it's nearly useless. I was willing to eat the cost, since our dog doesn't pull much anyway and it does look kinda nice with her name right on the harness, but the material is a rather thin nylon web type material which has started to fray all over the harness leaving stringy pieces hanging off all over the place.

Definately not a high quality item and not useful for stopping a dog from pulling...at all. Would ask for a return/refund if able. I bought the full kit which of course provides a discount over individually purchased items. The harness is the only thing really falling apart and not working as promised. Their policy is to charge you full price for any items not returned if you bought a kit. So...the overall price would be more then what I originally paid anyway. Oh well...lesson learned.

Hope this helps prevent someone else from being swindled by their slick facebook ads.

ATTENTION: POTENTIAL BARNEY BED BUYERS - THIS IS YOUR WARNING Read this review with my photos. It will give you info you won't find anywhere on their… Read more

website.

I wasn't really sold on this bed to begin with - the lack of information and transparency on their website alongside the self-glazing was already ringing my alarm bells. Flicking between their product pages and the FAQs, you'll find countless contradictions about what their product actually is and how it's meant to perform. The more you dive into their website and the endless [Content Removed] they've scratched up about themselves, the more frustrated you'll get. Especially if you go deep diving AFTER purchasing.

The only reason I bought it was because they offered a size small enough to fit inside my dog's crate and my partner convinced me it would be "a lifetime purchase" and "better than buying her something from Bunnings." We were so wrong. Having this bed side-by-side to our other Dog Friendly Co bed (or in comparison to any of the various dog beds we've had over the years), I'm wondering what on Earth I got for my $474? I'm certainly not new to dog beds but, [Name Removed] seems to be.

To start off, you can't buy the bed with the particular cover/colour you want. You have to buy the cover in addition to buying the complete bed system. When it first arrived, their original 'Bonded Microfibre, 3x thicker than other dog bed' literally disintegrated before my eyes in about 30 seconds after giving my dog a peanut butter treat to entice her to use the bed. She dropped it and her licking the surface of the bed, burnt a hole in it in literal seconds - photo attached.

So I got the alternative cover out to swap them over immediately. Then I find out I have to pull apart and reconstruct the entire bed in order to put the 'cover' on. And the worst part - when I pulled the bed apart, I find out their 'luxury Orthopaedic' secret is cheap polyurethane foam. Literally the same stuff you get in Kmart beds. Are you joking?? No visible layers or support system, they couldn't even splurge on an egg crate. Just a cheap, nasty, flat, foam slab. They are actually delusional.

The bed arrived on the 30th of July. The foam is still yet to expand despite me leaving the bed out untouched for several weeks. An issue several of their customers have that they refuse to address or correct - more photos attached. I took a handheld steamer to the foam at one point in an attempt to get it to expand, still hasn't budged. Their website claims I shouldn't even have to take the cover off in order for it to return to its original size and should fully expand within 7 days. And what are their covers made of? 100% polyester. Real high-quality stuff. No wonder my dog wouldn't lie on it unless I was bribing her with treats.

I've seen some of their other responses to reviews that question the quality of the product. They claim that the foam brick is 'intentionally like that to prevent sag and support weight' which is complete baloney.. Their competitors are offering 10yr no sag guarantees on actual supportive layered systems so they're just cheaping out to maximise profit. The more you read about the founder, the more this claim is confirmed. Another Sydney princess thinking she can drop-ship Alibaba products for an exorbitant price. I had a belly laugh at their FAQs desperately trying to convince everyone their beds made in China are 'definitely not a cheap product or drop-shipped.’ Pretty sure nobody would ask that unless they had a reason to. I don't know who you think you're convincing?

Rest assured, I've communicated all of the above issues directly to them. In their response, they just wanted to argue with me about the quality of the product and essentially told me 'I received exactly what I paid for - definitely a high quality product, don't even worry about it.' You're so right guys, my experience is definitely what I would call high quality. Didn't realise my $474 dog bed would come with all this extra labour and frustration. Is that complimentary or will I find that listed somewhere on my invoice? Can I opt for the low effort option next time and save myself some money?

Admittedly, they have offered me a refund... "Because we wouldn't want you to be stuck with a purchase you're unhappy with, provided the bed hasn't been used." DING, DING, DING!! Yes, because my dog laid on the bed for 5 minutes prior to me changing the cover and then cracking the sads and throwing it into the garage to collect dust, I am now in fact stuck with a purchase I am unhappy with. Because little miss entitlement expects everyone to drive over to bloody Paddington to try before you buy, otherwise just get what you get and don't get upset, right??

More and more people in this country are behaving like her with this 'landlord mentality' like they have a right to scam people out of their money to fund their exorbitant lifestyles, never work another day in their lives and take zero accountability. It is absolutely disgusting, un-Australian and I will be going to social media next. Absolutely sick to death of being tricked into supporting businesses like this.

This woman and her company are an absolute scam and she is in breach of Australian Consumer Guarantees and Protections: When you buy goods, they must work properly. They should do what they are supposed to do and match the description. If a product or service is faulty, broken or not as described, you may have the right to a refund, repair or replacement. Given all the other people I've seen with similar issues, I'm sure you can guess I wasn't confident opting for 'replacement'. They have ignored my request for a refund so I guess they're happy to cover the cost of an ACCC probe?

BUY LITERALLY ANYTHING BUT A BARNEY BED. YOU WILL PROBABLY GET SOMETHING PRICED ACCORDINGLY AND WON’T LOSE ANY SLEEP OVER IT.

Great quality products with a good price for the lead, harness and poo bags kit.

I had almost run out of Feline Hydracare for Cats because I had forgotten to order more from Vets Love Pets and knew I would have to ration the small… Read more

amount I had because it was a Thursday. I thought I would have to wait until at least Monday to receive my order. Lo and behold Vets for Pets came through amazingly and I received my order the very next day. No rationing needed. My kitties just love their Feline Hydracare and I know that it’s doing them the world of good by keeping them hydrated. I have now ordered on a monthly basis so I never have to worry about running out. You’re a standout Vets for Pets, so grateful for you!! ‍‍❤️‍⬛

We’ve had 5% success rate when it comes to dog toys so I thought I’d give one of these a go for my Wolfhound x Neapolitan puppy. I ended up buying 2… Read more

over two separate orders but maybe I should have waited to see how the first would last. I purchased a Staffy Balboa and maybe it’s just the shape it is but 7 weeks later he’s got no feet or head left and we’re left with a big hole in the top which will likely fill with saliva and get mouldy. I recommended these in some dog groups I’m in but may not anymore (for the extreme chewers at least). Editing this review to add that a toy I had received for free as part of their website promotion has broken in half and they’ve let me know it’s not able to be replaced as it was free. Which is fine. But I can see why they were free. Just thankful I saw it happen and my pup didn’t have the piece jammed in his jaws. I won’t be purchasing or recommending these again.

Very slow delivery been 2 weeks with no information or contact

The decision to let our old boy, Louie, go was agonizing. Pawssum and Dr. Beshoy from Pawssum Sydney, were a beacon of light during our darkest hour.… Read more

Dr. Beshoy was incredibly gentle, professional, and deeply compassionate. He created a serene environment in our living room, allowing Louie to be with me and my family until the very end. He comforted us all. We are so thankful for the dignified and loving farewell he facilitated for our cherished dear Louie. Pawssum's service in Sydney is truly a blessing.

A triumph of style over practicality – I was surprised when the large sized bed arrived in a very small box; vacuum packed with every ounce of air sucked out. The bed took the suggested 72… Read more

hours to reflate but was still lumpy and sagged within the cover. However, when removed from the cover and given a good shake it did start to look more like the product photos. The main bolster cushion is a long sausage filled with some sort of material and the second central cushion a round filled shape and when stuffed back into the cover does form a comfortable dog bed. I ordered a 2nd cover because when one is being washed there basically is no bed just two separate fiber filled cushions. The cover does wash well and my dog does like sleeping in the bed but in fairness he would sleep pretty much anywhere. The bed is stylish and looks good but is pricey and a bit over-hyped.

Mighty Munch Dental Sticks have been a big hit in our house! My dog Chalky absolutely loves them and looks forward to his one every day. They’re… Read more

great for keeping him happy and helping with his teeth at the same time. The shipment also arrived very quickly, which was fantastic. Very happy with the product and service!

I’m very happy with my experience with Responsible Pet Breeders Australia. The overall process was smooth and easy to navigate, which made everything… Read more

stress-free from start to finish. The virtual vet assessment was straightforward and convenient, and the vet was absolutely lovely to deal with. I’m really pleased to be a member and would happily recommend them to others.

Boogie absolutely loves her Ollys box and is always diving in nose first to pick out her favourite toy and treats. We absolutely love seeing her this happy! A big paws up from our Girl Boogie

“My dog absolutely loves this kibble! She eats it enthusiastically at every meal, and it’s clear she really enjoys the taste and texture. I… Read more

appreciate that it’s made with quality ingredients and has a good balance of nutrients. The size and crunch are perfect for her, making mealtime easy and stress-free. I would definitely recommend this kibble to other dog owners looking for a tasty and wholesome option!!”

PetO Northland is a fantastic store with very helpful staff. Particular shout out to Alex who helped so much with products for my two foster cats. I visited on march 28th, 2026 and Alex helped so much. Thank you

Excellent service very happy ordered 1 day here the next prompt Delivery Excellent.....

We have had our Flowsy for approx. 6 months and has been fantastic for our Golden during the QLD summer! She is drinking a lot more water and now… Read more

the cat has worked it out (after being scared originally) he's drinking a lot more too! Our pump stopped working and I reached out to their team - within two days, we had had 3 responses from them apologising and confirming the new pump posted to us! Cannot recommend this product or their customer service highly enough!

Amazing quality plants, fast shipping and excellent service. The Amazon swords and limnophila purple were particularly well established and looked beautiful.

Had one of the best customer service experiences with Vet Products Direct. They are a great company to deal with and truly prioritise customer satisfaction. Thank you for helping to keep my kitty healthy.

Great cat enclosures & runs. I've had mine for years now & they have weathered really well & the cats are really happy to be able to enjoy the… Read more

outdoors in safety from cat fights. I recently had a small issue with one & Alex resolved it, no problem. I can't recommend them enough, everyone who sees my system wants it! Sometimes communication may be a little lax by email so make a phone call to follow up, you'll be happy with their products & it's great to support an Aussie company. Carol

Service is excellent. Products ordered are dispatched quickly and arrive in good condition.

Could not get over how beautiful Frankie was when he arrived. The attention to detail and quality with these plush toys is next level. Even the… Read more

packaging is gorgeous. These are not just for puppies. I have a beautiful 3yr old rescue who has a lot of anxiety and was waking up to three times a night. Since getting her Frankie, the last 3 nights she's slept through and I've needed to wake her up in the morning - not the other way around. Highly recommend for all pups of any age who need some extra comfort to feel safe in the world. Thank you Riff Raff! I am one very grateful fur mumma.

I am a new customer for Jumbo Pets and found Karen Excellent to deal with. I recently bought Thyroid food recently and I found it be super cheap compared to other retailers.