Philips Domestic Appliances Products

While the Philips Airfryer XXL is a solid and well-built appliance, I’m honestly not sure if it’s worth the premium price tag. The larger basket… Read more

makes a massive difference in how much you can cook at once, which is a huge plus for families or roasting a whole chicken, but beyond the size, I haven’t noticed much of a difference compared to cheaper models. Philips heavily markets their "Fat Removal Technology" as a standout feature that separates and captures excess fat, but in my experience, I haven't seen any discernable difference in the food quality or the amount of fat collected. It seems to function much like any other basket-style fryer on the market. It heats up quickly and is very easy to use, but you are paying a lot extra for a specific technology that doesn't feel any different from the standard way these machines cook. Furthermore, despite the premium design, I’ve found that it is still quite difficult to clean, with the extra parts and large basket taking up significant space and effort. If you specifically need the extra capacity, it’s a high-quality machine, but I wouldn't buy it just for the health or convenience claims.

No book on instructions of how to use functions. It comes with instruction manual stating what each button is named. Some recipes call for pleasure cook for 1 1/2 hours times only goes for 59 minutes? Show details

I bought my first one on a L'OR promotion. It worked well for about 3 months then stated getting slower. I did a few cleaning treatments no… Read more

difference. I expected a Phillips product to be of the highest quality. It still works but its painfully slow. I live in a remote area and the opportunity presented its self to buy another at Woolworths. I notice that they now reccommend a weekly flush. I will see how this one lasts

I purchased the Philips Azur Elite Steam Iron on 22/04/2022, expecting a high-quality, long-lasting product from a well-known brand. Unfortunately,… Read more

it did not meet expectations. I only used it once a week for normal household ironing, yet it developed problems very quickly and eventually stopped working properly.

The steam output became inconsistent, and the overall build quality feels poor for a product marketed as premium. To make matters worse, the customer service has been terrible. I tried contacting Philips online and by phone — waited over an hour with no response — and also sent an email with no reply. This is completely unacceptable.

For the price paid, this iron is not worth it. Cheaper irons from stores like Kmart last just as long, sometimes even longer.

Very disappointing product and even worse customer service. I will not be buying Philips again.

Great at improving air quality within the home – This air purifier is a game-changer in clearing smells (e.g. hazard reduction smoke, cooking smells) and dust from the air. The coloured sensor is… Read more

useful for being about to visually see how good (or bad) the air quality is and cooking smells (e.g from curry or.. burning something) will be cleared from the living areas within minutes, instead of lingering for days.

The machine has removable filters - I've owned mine for several years and have only had to regularly clean the dust filter and air quality sensor so I'm guessing the air quality within my home isn't so bad to need to replace the carbon or HEPA filters. I live on a main road facing traffic (although shielded by trees/shrubs, from a distance) so there is quite a bit of dust that comes into my home.

Decent for Quick Touch-Ups – The Philips Steam & Go GC362/80 is handy for quick fixes but doesn’t fully replace an iron. It’s lightweight and heats up fast, which is great for… Read more

last-minute wrinkles. However, it doesn’t work as well on thicker fabrics and requires multiple passes to get things smooth. Good for light use, but not the best for more stubborn creases.

great machine, so easy to use and makes the perfect cappuccino even with plant based milk

Was going well for 11 months then water pouring out all over the bench, took it back to HN for repair, Phillips approved to repair it after 3 weeks.… Read more

Got it back then 1.5months BOOM same problem. Back to HN and sent back off again. They have had it for 1.5weeks so far, called Phillips, waiting for report before they approve the fix. So they wont approve a new, replacement or refund. I can assure you that the service and machine is terrible. DON'T BUY PHILLIPS, Im going to go back to Delonghi.

The air purifier itself works well, but that’s where the positives end. The app is faulty and unreliable, which completely defeats the purpose of… Read more

buying a “smart” air purifier. Dealing with Philips customer service was incredibly frustrating—emails were ignored, and when I called, they showed no interest in listening or actually helping to resolve the issue. There was zero ownership or urgency from their side. In contrast, Amazon handled the situation professionally and efficiently and arranged a replacement without the runaround. Great product hardware, but the app and customer support are a major letdown. Without Amazon stepping in, this would have been a complete disappointment.

It cooks well I've had no issue with any of the cooking functions but this is the third one I've had due to the outside rusting or lid not sealing… Read more

to pressure cook. It's a shame because when it cooks it works really well I'm not sure what's causing the rusting but I've read a few people have had the same issue.

Really Good Compact Airfryer – Great little air fryer, love it. Nice compact size so it's easy to store and it looks ok too. Show details

It burns the rice and porridge EVERY TIME – I expected from the technology it would be set and forget but it burns the rice every single time. Not only that it overflows all over the bench if your not quick enough to open the lid mid cook. Stay clear of this one! Show details

Big Phil – We have used this purifier daily since November 2022 in the living room of our home. It is very quiet in auto mode. It will turn itself up when it… Read more

detects deterioration in air quality. This usually happens when we are cooking, because our range hood is pretty ineffective. It is efficient in removing cooking smells from the room and then turns itself down again. We are happy with it. Filters seem long lasting and we have not needed to replace filter in first 6 months.

This is the best steamer – Literally saves all of my timeee. I am in hurry to iron my clothes early morning and this is life saveeerrrrr It is perfect with any type of fabricc So close your eyes and buy ittt Show details

Faulty from the box , very loud noise from the fan unit- speaking with Phillips online which has been very unhelpful and are making it very hard to… Read more

get a replacement unit.

After waiting for days for a response have now been told to send it back to Amazon for a replacement ….. problem is they have none.

Through this customer journey I have been made to feel at fault, when clearly it’s a faulty “Brand New”

The worst iron ever! Takes a long time to heat and it’s not hot enough to iron out creases. Show details

HomeID is garbage. Cannot connect to my device at all. Device comes with no instructions, just a sheet of paper written in micro print that appears to be warnings. Not quite sure how I'm meant to use this device. Likely to return it. Show details

You'd think, for the price they charge, they could at least include an instruction manual?! Not everybody has a smart phone, or knows how to scan a… Read more

QR code and download an ap. I don't do 'aps'. It's actually disgusting on othe part of cheapskate Philips. I'm going to return and get a refund.

My husband and I went looking for an air fryer as first time buyers. We had never had one before and had recently gone on holiday with a family… Read more

member who did and were very impressed and intrigued at the possibilities for easier family meals. We went to The Good Guys and looked at the range. The Phillips brand appliances have been great for us before, so we were pleased to see they had an air fryer in the size we were looking for as a family of 5. Set up was very easy. I gave it a quick wash first and we ran it for 10 minutes empty to ensure there was no smell. Then we could get cooking! Our favourite dishes so far are; Roast vegetables- cut up carrot and potato into bite sized pieces and cook for 21 minutes on 180 degrees sling every 7 minutes. Chicken thigh- lay flat and cook for 20 minutes on 180 degrees for a delicious, juicy piece of meat you can use chopped up in a salad or with some veges as a high protein meal. The size is good for our family of 5 (3 young children plus 2 adults). We can make a side or make large components of meals in one use. Cleaning is a breeze. The basket comes out easily and both sections of it fit in the sink for a good wash. Overall we are extremely happy with this purchase. It works well and is easy to use.

major design flaw – great fan but thoroughly disappointing design on the cord being located up top rather than the base as it greatly dimishes that 1.8m length to more like 1m, completely inadequate.

Ok.. firstly, best part -quiet as. My second airfyer from a Tefal to a Phillips. I was told to look them up. Easy to use, did I mention Quiet.. I… Read more

picked this one as I felt the draw was robust and better built. It comes with a light, easy clean arrangement and does not take up much kitchen real estate. While it has pre programmed modes you can alter as needed before or during the cook cycle.

Works well..

NEZIE dealt with our small issue very professionally and was really awesome to deal with. Show details

Totally most useless iron!!! – it is really a very disappointing iron, costly quite totally useless iron for the value of money that you have paid for. ii is not very hot which is… Read more

really irritating and u hv to keep on pressing the steam. not only that, it starts leaking water after 4 pieces of clothes after less than 6 months after purchase. i only iron once fortnightly and i believed it was not due to overworking. its is really a very very useless steam iron, totally useless and not value for money!

We purchased this after our old steam generator iron developed a crack in the tank. The actual iron is fine, and works well and were it not for the… Read more

problems outlined below it would rate higher.

The user manual is largely pictograms and is rather confusing. Perhaps they can take a lesson from a certain Swedish furniture retailer on how to do useful pictograms. However we have worked it out.

We have encountered two issues. The most recent is one which the user manual does not address at all. The iron started to drip significant amounts of water from the sole plate - not steaming adequately. After a lot of research on the internet we worked out we could decalc it with low level appliance cleaner and a few rinses. That solved the problem.

However the biggest problem is the de-calcification knob/sealing plug which you have to be very careful not to cross thread. The designer chose to make the thread very fine, and put a massive rubber ring near the handle. We have been very careful with this as it impedes refitting it after the mandatory Easy De-calc steps. It now looks like the tank plug thread is damaged - despite our best efforts.

Perhaps it can be remedied with a spare, which we cannot find in Australia at present. There is a part on a European site that looks the same, and one of other models at the Australian spares site that Philips directs you to

================================================================== UPDATE: Jun-2025 ================================================================== We purchased a new de-calc plug from StateWide Appliances (ask for a Steamer Rinse Cap) - $26.95. It fits indicating the thread of the tank itself is ok. The iron is functional again. Philip could redesign this item so the rubber sealing ring is smaller, or the threaded section is longer. The attached image illustrates the issue with the thread wear.

This item should not be a consumable.

It would be appreciated if Philips responded to these posts too.

Kind of works, but has some serious bugs – good points - it has an app that mostly works bad points - the display gets stuck on very high readings and doesn't come back down. Turning it off… Read more

and back on again, it shows a lower readout. When comparing this model to another Philips model I have, this one sometimes shows very high readings, while the other shows low readings. - filters are expensive - I replaced the filter and doesn't seem to be able to reset the unit to 0% (filter usage) Stuck at 52%

I bought this kettle through Amazon at the same discounted price as other retailers, and it’s been a great find. If you’re looking for an affordable… Read more

kettle with no plastic interior — meaning no plastic in contact with your boiling water — this is a solid choice. I’m honestly surprised more people haven’t discovered it.

The interior is fully food-grade stainless steel with no plastic components touching the water. The exterior is a well-made, double-walled plastic housing, and the adjustable temperature control is simple and convenient to use.

Because the inside is fully stainless steel, there’s no viewing window, so you’ll need to open the lid to check the water level — a small trade-off in my view.

I’ve only had it for a few weeks, so I can’t comment on long-term durability yet, but I’ll update my review if anything changes.

I purchased the Philips 2000 series fan about two months ago, for $120 (on sale). I'm happy with the quality of the product, but don't think it's… Read more

good value. It was very expensive for essentially a 'normal' pedestal fan. Of course, it's better quality than a $20 fan from Kmart, but probably not worth $100 more. It is fairly quiet, and it's effective in my main bedroom, plus the timer features are really useful, and the base is weighted so it seems quite stable.

I didnt like it at first. Found an iron way more convenient. After you get a hang of it it is easier than ironing. The prob is it only lasted… Read more

about a year without heavy usage and developed a short circuit. Plug it in and you blow the fuse. I opened up the bottom and the heating element had 1 cm of lime crust on it. I didn't detach any wires but dunked it in citric acid for a while and that cleaned it up and got it working again. There should be a way to self clean. $300 to last a year isn't a good deal

GREAT PERFORMANCE AND GREAT VALUE – For the likes of me I seem to disagree with other ratings about this product. With my personal and honest experience that I’ve had with the Philips… Read more

s5000 Steam Iron I would have to Recommend this product without any doubts. Outstanding performance Very pleased and Great Value for money. I Iron all my work shirts every week for the entire working week and I’m happy with the end results. The only negative fault is checking the Water level having the plastic be so dark which it isn’t-really that hard to do so anyway. Highly recommended

Very good machines. I thought oven is good enough. I am wrong. This air fryer makes cooking much easier, healther, and quicker. Easy to clean as well. We are enjoy it very much.