Dyson

As has been said the bottom keeps dropping out almost every time you lift the machine off the floor. Dyson told me they had developed a modification… Read more

and it would be sent to me! Haha nothing arrived. This poorly designed and frustrating machine cost me £500! I see they have now launched a modified machine. That leave me even more upset and frustrated. I now either have to take a sedative every time I use it or live with dirty floors

I’m not that impressed with Dyson. We keep buying Dyson cordless vacuums when we need a new one as we get talked into it by sales reps, but I’m due for a new vacuum cause I’m over my Dyson and I won’t be choosing Dyson this time round

Excellent, fits just the same as a genuine Dyson part. Fast shipping.

Worked well for 6 months. Now it doesn't suck up anything it just spits it everywhere. Also the power auto turns off and on off and on as if… Read more

something is blocking the air intake but it isn't. This is with filters cleaned and dyson even replaced the battery. This was like AUD$700. Ridiculous.

My Stic Dyson Vacuum was not working. Contacted Customer Care on 14 May 2026. One Ms Marion discussed the issue. Audio and Video facility were used… Read more

to identify the problem.

Thereafter, the required part was delivered to me in one day. Instructions to assemble were inside the Box.

All done and now working fine.

Over time I have seen Dyson after sales service is very helpful efficient and prompt. Staff is very polite and positive.

God bless Dyson and its Team.

Thanks

Faulty product - no accountability – Less than a year the product has started paint has started to wear away on fan. Dyson refused to fix or repair as it was “cosmetic damage” only. This… Read more

goes against ACCC standards of acceptable quality. Would not purchase another Dyson product as they are cheaply made and don’t follow ACCC standards.

Sadly this is my 2nd Dyson stick vacuum. Not happy, coming up to 3 years of use, of course warranty is out, and it's doing exactly the same as the… Read more

old one. Stopping and losing power. I've changed filters every year or less, keep it clean and charged and now I can't even do a proper vacuum with it. Would have been better off buying a cheap vacuum every year, and still have $ left over.

Absolute trash for so many reasons: 1. The suction power is surprisingly weak. Half the time it can’t even pick up a small leaf properly. 2. The… Read more

vacuum blows air out from the sides so aggressively that dust and debris get pushed around before the machine even has a chance to suck them in. 3. Emptying the container is a terrible experience. Dust and dirt get stuck inside, so you end up having to pull it out manually by hand. You’ll get dust all over yourself and breathe it in while doing it. 4. It doesn’t go low enough under the bed, meaning dust just stays there. The only workaround is awkwardly tilting the vacuum sideways, which then blows dust all over the room because of the poor airflow design mentioned above.

Dyson is an overly hyped brand. You’re paying for the design and marketing, not for actual functionality.

If you think you are getting a good machine, then think again. Would never ever buy something like this again. Heavy and very awkward and still… Read more

waiting for Dyson to send me the replacement tube as it is so hard to use. Find something else not worth spending the money.

I have have 2 V10 Dyson vacuum cleaners, both have had the trigger guards break off. I have fairly large fingers, consequently, when the vacuum cleaner is being held, pressure is put on the trigger guard. The trigger guard needs to be thicker.

Very easy to use but curls last half a day. User error?

The airflow is strong and dries hair quickly, and I love that it can switch between hot and cold settings effortlessly. It feels gentle on the hair while giving salon quality results at home.

Had for ages easy to clean picks up everything first time!

I placed an order on 04/05/2025 through the Dyson Australia official website for $448, and the product was delivered on 07/05/2025. Unfortunately,… Read more

upon first use, it displayed an F2 error. I followed the troubleshooting instructions provided, and while it occasionally worked, the issue persisted.

I eventually reached out to Dyson Support, and the chatbot arranged a repair and provided a barcode for return shipping. I sent the item back on 17/05/2025. However, I have not received any confirmation from Dyson regarding the return. I had to rely on the Australia Post app to confirm that the item was delivered back to Dyson on 20/05/2025.

As of today, I have not received any updates, acknowledgments, or apologies regarding the issue or the return. This has been quite disappointing, especially considering I am still within the 45-day return policy. It raises concerns about the level of support I might receive if a product were to fail outside the warranty period.

I hope this feedback is taken seriously. Based on my experience so far, I feel compelled to leave a 1-star rating due to the product malfunction and the lack of communication and support.

I love my airstrait! Didn't love the sonic considering how fast it died. Hopefully the airtrait won't dye on me any time soon. But I reckon I'd still… Read more

buy the airtrait again. It's basically a hairdryer but you don't need a brush. Comes out soft and smooth. You don't need to put in as much effort as you would when using any other hair dryer and a brush. I even stopped using my airwrap which I thought would be easy to use. The best tip I have for 3b hair is stick to small sections. I sleep with my hair wrapped and it looks great the next day. I only straighten the front of my hair with a hair straightener to make it look better in the morning. I also have a suspicion that my hair isn't getting as oily so I don't need to use it as often.

Excellent fans, quiet at level 3 which is sufficient on a summer night, getting a bit loud at level 4 and above. You can set timer to turn itself… Read more

off. Very pricey but wife thinks it is safer than the blade fans as we have kids at home. And she prefers Dyson than the Anko brand, so here we are.

I have been sitting here having breakfast and a coffee (which is now cold) and for the last hour & a half and the robot has been trying to return to… Read more

the dock. More often than not, either my wife or myself have to replace the robot on the dock ourselves. We had the same issue with our first vacuum which we took back to The Good Guys and which Dyson replaced with a new robot vacuum cleaner. No return information. Just a new vacuum. This one, the second, is no better than the first one. I have remapped the areas we want vacuumed. I have named zones. I have created areas to avoid due to multiple chair legs etc., like around our breakfast bar area. The dock has the correct clear distance around it. The vaccum cleaner is still driving into the dock at the wrong angles or beside it, then reversing and looking like it is lined up only to stop just before it drives onto the dock, turns to the left or right and drives off again. It has now driven itself to a couple metres away from the dock. I paid a lot of money for this through The Good Guys, but any claim like repair etc., has to be taken up with Dyson directly. To be honest, I would just like to get my money back. I bought this robot thinking that it might be a better deal than a lot of the other robots that have a mopping function, which I am dubious about, and having a full width cleaning roller as the Dyson rep was keen to point out. All the selling points make sense. I just wish the rep had said that the vacuum was quite dodgy at returning to its dock. THA would have been helpful. I notice that The Good Guys are advertising the 360 for $944 now. That is a lot less than I pad for it and with what I know now about this robot, it is still too expensive. And for the whole time I have been writing this review, the robot is STILL trying to find the dock. I thin it has spent more time trying to return to the dock than it has actually vacuuming this morning. And now after 2 1/2 hours of trying to return to its dock, I have to pick it up and place it on the dock. Sorry, but Dyson have a lot of work that needs to be done to make this a worthwhile purchase.

The battery runs out very quickly and if you're thinking oh I'll just plug it in and use it at the same time, no. The straightener cant be used and… Read more

charged at the same time, the battery runs out faster then it can be charged. You'll be left extremely frustrated that you can not do your hair and end up running late for work. Also when it does work, its okay, is it better then a GHD, definitely not. I do not recommend this expensive hair straightner, I'm having big regreats purchasing one.

Not a very good vacuum cleaner - bit of a dud. This is my 3rd Dyson vacuum - I've owned a v8 Absolute and a v15 Detect. Both were very good at… Read more

vacuuming dirt, dog hair, etc (the v8 Absolute is still going strong in my garage) but this new V16 Piston Animal's performance doesn't stack up at all to my previous Dysons. I have to go over the floors 2 or 3 times to achieve a standard the previous Dysons. Really disappointed.

Rang Dyson service to see if I was using it wrong or if I could return it - though the service lady was very nice, she pretty much said bad luck as I was out of the 30 days return window. I'll be taking the complaint further.

Extremely disappointed in product and service as Dyson has (had) a good name. Definitely not up to the Dyson standard.

Cannot recommend the v16 Piston Animal.

Stay Cozy and Clean: The Dyson HP07 Purifier That Cares for Your Family's Comfort! – As a parent of a 6-month-old and a 2-year-old, ensuring a safe and comfortable environment for my little ones is a top priority. The Dyson Purifier… Read more

Hot + Cool Fan HP07 has quickly become an essential appliance in our home. This multifunctional device not only purifies the air but also provides heating and cooling, making it perfect for year-round use. Here’s an in-depth review of its features, performance, and overall value for families.

Design and Aesthetics The Dyson HP07 boasts a sleek, modern design that fits seamlessly into any room decor. Its compact size and bladeless design make it safe for curious little hands, and its quiet operation ensures it won’t disturb nap times or playtime. The stylish finish adds a touch of elegance to our living space, making it more than just an appliance.

Performance and Features

Air Purification The primary function of the Dyson HP07 is air purification, and it excels in this area. It utilizes a HEPA filter that captures 99.97% of allergens and pollutants as small as 0.3 microns, including dust, pollen, and pet dander. This feature is particularly important in our household, where air quality can impact the health of our children. The real-time air quality monitoring gives me confidence that the air they breathe is clean and safe.

Safety for Kids Safety is a significant concern for parents, and the HP07 addresses this in several ways. The bladeless design eliminates the risk of injury from spinning blades, making it safe for both my 6-month-old and my 2-year-old. Additionally, the fan features a cool-touch exterior, meaning it won’t pose a burn risk even when operating in heating mode.

Timer and Temperature Detection The built-in timer allows us to schedule when the fan operates, providing flexibility based on our family’s routine. The temperature detection feature is also a game changer; it automatically monitors the room temperature and adjusts accordingly. This ensures that my children are always comfortable, whether it's hot or cold outside.

Auto Monitor and Heating Function One of the standout features of the Dyson HP07 is its ability to automatically monitor the air quality and adjust its purification settings. When the temperature drops below the set threshold, the fan activates the heating function, ensuring that our home stays warm and cozy during colder months. This feature is especially helpful during winter when I want to maintain a comfortable environment without constantly checking the temperature.

Cooling Function During warmer months, the cooling fan function is a lifesaver. The HP07 distributes a steady stream of cool air, making it easy to keep the temperature comfortable without the need for a traditional air conditioner. This has been invaluable during hot summer days, allowing my kids to play comfortably in the living room.

Noise Level The Dyson HP07 operates quietly, making it ideal for use during nap times and at night. The sound level is low enough that it doesn’t disrupt sleep, providing a peaceful environment for my children.

Ease of Use The Dyson HP07 is incredibly user-friendly. The remote control and app functions allows for easy adjustments from across the room, and the Dyson Link app enables us to monitor air quality and adjust settings from our smartphones. This feature is particularly convenient for busy parents who may need to multitask.

Pros and Cons

Pros - Effective Air Purification: HEPA filter captures 99.97% of allergens and pollutants. - Safety Features: Bladeless design and cool-touch exterior make it safe for kids. - Temperature Detection: Automatically adjusts heating and cooling based on room temperature. - Timer Function: Schedule operation to suit your family's routine. - Quiet Operation: Ideal for naps and nighttime use. - Smart App Integration: Monitor and control settings from your smartphone.

Cons - Price Point: Higher investment compared to standard fans or heaters. - Filter Replacement: Regular filter changes are necessary to maintain performance.

The Dyson Purifier Hot + Cool Fan HP07 has transformed our home environment, providing clean air and maintaining a comfortable temperature for my 6-month-old and 2-year-old. Its combination of air purification, safety features, and intelligent temperature control makes it a worthwhile investment for any family. If you’re looking for a multifunctional appliance that prioritizes health and comfort, I highly recommend the Dyson HP07. It has truly made a positive impact on our family’s quality of life!

Decent but not worth the money in my opinion – For the money you pay it’s kinda average The aircon sucks so bad Better off getting a cheap one from K-mart or Bunnings The heater is decent but… Read more

barely heats up a room. Feels like a case of I stupidly bought the name assuming superior quality. Only big positive was the black/charcoal style matched the aesthetic of my house so kudos to the R&D for that.

The Dyson Submarine Vacuum performs well as a vacuum; however, the mop attachment is extremely disappointing. It is cumbersome to fill and attach, is… Read more

prone to leaking if not connected perfectly, and is impractical for cleaning larger areas. In practice, it appears to spread water across hard floors rather than effectively cleaning them. Given the price of the product, the mop function does not meet reasonable expectations and I would not recommend spending the additional money on it. When I contacted Dyson, customer service repeatedly stated that the product works well instead of addressing the concerns raised, which was frustrating and unhelpful. Overall, this experience has been disappointing and has made me reconsider purchasing products from this company in the future.

very poor – i just gave it away and purchased a replacement mielie , heap of rubbish not suitable for carpet and not great on hard surfaces with the bonus its difficult to maneuver and has some sort of super ridge electric cable. no more Dyson for me ever.

It's great until it isn't a month later – To begin with this was amazing. Cleared the smoke drift coming from the considerate chain smoking neighbour who enjoys her hobby of smoking on the… Read more

balcony in between naps so the smoke is almost constant and permeates my apartment. This fan was a lifesaver until it wasn't. It's been on all night and I can unfortunately still smell smoke much like a normal fan you could buy for 40 so it hasn't been effective and it's air purifying qualities lasted less than a month which isn't ideal for the exorbitant price point. Glad I got this on sale. Imagine paying full price for a filter that only lasts a month!

The Dyson Purifier Cool, like many other Dyson products, is visually impressive and as well designed. Unfortunately, that is where the positives end.… Read more

The units are overpriced, high-maintenance, and supported by some of the worst product support I have experienced to date. I own two of these air purifiers and I deeply regret purchasing them. There are constant software issues, including poor compatibility with top-tier Samsung phones. Even worse, the filter monitoring system is dysfunctional: filters that are approximately 25 percent used are shown as “full” and the warning cannot be reset. I purchased new original Dyson filters and the units continued to report them as full. It is also nearly impossible to identify the correct model from the product label, and contacting Dyson support in Australia is equally impossible. The level of assistance and product knowledge is inadequate and the customer experience is extremely poor. My advice is simple: avoid this overpriced Dyson product. You can obtain more reliable, better supported, and easier to maintain air purifiers from reputable online companies or major manufacturers at a much lower cost.

Very disappointed with this $1600 product. A part fell off after the fifth use, and could not be re-fastened. I will need to get the unit replaced.… Read more

My son has the same model, and the same thing happened to his vacuum. Although it works well, the quality of manufacture is very poor imo.

Not satisfied – Our family were big fans of Dyson. But this one really let us down. The major problem is it doesn't pick up everything (I have changed several heads,… Read more

and it's too inefficient to rely on the smallest head to pick up the small dirt). I feel the suction power is too weak.

SHOCKING UPDATE: Dyson officially admits they cannot guarantee product quality! Content: I received an official email from Dyson ANZ Customer… Read more

Resolutions today (see attached screenshots), and the response is unbelievable. After I complained about the structural gap between the filter and the body, Dyson's official position is: "available units appear consistent with the images you have provided" and "it is likely that any replacement will also have a similar gap." Let that sink in. A premium brand charging $700+ is officially admitting that their products are CONSISTENTLY DEFECTIVE and they CANNOT GUARANTEE a replacement unit will be free from flaws. Instead of fixing the manufacturing defect, they tried to intimidate me by mentioning warranty exclusions for professional users—on a machine that is BRAND NEW and hasn't even been used yet! Summary of Dyson's stance: 1. They know their machines have gaps/defects. 2. They admit they can't provide a perfect unit. 3. They offer a refund only because they've failed their own quality standards. If you expect "Precision Engineering" from Dyson, think again. According to their own team, defects are now a "consistent" feature.