Best Pet Services in Queensland Brisbane, Gold Coast, Sunshine Coast, Townsville and Cairns

Great people and great service. Initially, I was not sure how they start charging our pet Clifford. I joined the Pet Plus annual program. Its… Read more

worthwhile to support them and to support your pet. Their services and love for pets are incredible. Truly worth visiting them and truly they are genuine people. I recommend them to anyone who is looking for a pet clinic and store. Our dog Clifford has been treated well and he is out of ear infection in one week. Many clinics I had to visit and they are hungry for money but the treatment was not adequate. I really love to encourage them to keep the same standards and love for people and for pets.

Very disappointed with my recent experience at Greencross Vets Carrara. When I booked my dog’s appointment over the phone, I clearly stated multiple… Read more

times that the appointment was for the annual tick injection only. I also explained that my dog already uses Advocate spot-on treatment because he cannot tolerate tablets, and this already covers heartworm prevention.

During the booking call, the yearly heartworm injection was briefly mentioned, but I did not agree to it and reiterated that I only wanted the tick injection.

As I work night shifts, my partner brought my dog to the appointment for me. My dog was then given a yearly heartworm injection anyway, without my consent. I have since confirmed with my partner that nobody discussed this additional treatment with him or asked for approval before administering it.

I have now been charged for a treatment I did not authorise, my dog was unnecessarily subjected to two injections instead of one, and I still need to continue using Advocate regardless because it covers the intestinal worms he still requires protection for.

What upset me most was feeling completely unheard throughout the process. At no stage did anyone contact me to clarify anything despite my instructions being clear during the booking call.

I would strongly encourage clearer communication and proper consent processes moving forward.

Jetpets made the whole relocation process for my two cats much less stressful than we expected. The team was professional, caring, and kept us… Read more

updated throughout the journey from Melbourne to Brisbane.

Both cats arrived home safely, and it was clear the staff genuinely cared about their wellbeing. A special thank you to Erin Whitford for the support and communication during the process.

We really appreciate all the help in reuniting our family. Highly recommended for anyone needing pet transport in Australia!

Madpaws makes finding the right sitter so easy. No hassle payment on completion of the sit. Anita and Eric sent photos and couple times a day which stopped me from worrying about my fur babies. Highly recommend

Dogtainers were amazing with shipping our new puppy from Melbourne to Darwin in a very short timeframe! They assisted us with our questions and… Read more

concerns. We've never shipped a dog before so this was a very new process for us, but they made it insanely easy! One thing I do wish they had as a service for peace of mind, would be to send a generic or automatic update's saying "Your dog has been collected and is on the way to the airport", Your dog has boarded the flight and has an eta of ##hrs", "Your dog has reached its destination, if you haven't orgainsed pickup transport, please make your way to collect". We were worried on how things were going for our puppy throughout the travel, but other than that the team at dogtainers were really good and will be using them again in future!

Great service. Answered all my questions quickly and no question was silly. My car arrived earlier than expected. Communication the whole way was excellent. Would use again

I have been trying to set up a sitter platform in my area. It it's a very difficult site to use and it has taken me ages to complete. Down to last 2… Read more

boxes. Bank details which it won't accept and verification. There are no sitters on this site in my area but they won't help me on the phone! They just keep sending me instructions that I can't follow which is why I contacted them. The answer was they don't offer phone support.

I should have read this site before signing up for a membership. Similar to another review, I paid for membership in order to put an ad up. After a… Read more

week, no applications. I also contacted nearly 30 sitters, either no reply or were not available. Tried another site that allows free ads, and had 4 applications in just a few days. Aussie House Sitters is a waste of money.

As a registered breeder I hadn't used this company before but after 4 puppies needing flights and one overnight stay in Victoria I am so impressed… Read more

with the updates from the handlers at the pet accomodation, incredible genuine service from the start, highly recommend departures pets, Leanne thank you for all of my enquires during the booking process your amazing, regards Kylie Tasmassimo cane corso breeder in Tasmania

I joined my 17 yr old cat Ezm'e to "Best for Pets" over 5 yrs ago now. I'm very happy with the service as well as the benefits. I recently had to use… Read more

the online service and was relieved after being advised by a vet on what medication to use to help my pet's diarrhoea. It's a thumbs up from me!

I booked a flight for my pug at short notice using Aeropets and was initially grateful for their support. Unfortunately our dog did not get a fit to… Read more

fly sign off as required by the airlines and I lost my entire $800 payment. I felt that their booking staff were misleading about the risk of booking my dog in without fit to fly, had I known I would not have booked and paid $800 upfront. They have not responded to my email requests to consider my case for a refund and their customer service beyond this point has been lacking. Predatory pricing practices exist in this industry so I would just say be very careful before booking your pet in with this company.

Excellent customer service! Staff were excellent. So easy. Everything went smoothly and my kitten arrived safely and happy. Highly recommend and would use again.

Jodie is an exceptional cat groomer. She is incredibly gentle, professional, and genuinely caring in the way she handles animals. My cat is highly… Read more

anxious and usually doesn’t tolerate grooming well at all, but he did amazingly with Jodie.

Jodie is very responsive to enquiries, which makes the whole process smooth and reassuring. What really stood out is her ethical, pet-first approach - you can tell she truly prioritises the wellbeing and comfort of the animals in her care.

The fact that she comes to you is a huge bonus, so convenient and much less stressful for pets. On top of that, her pricing is very fair for the level of care and service she provides.

I wouldn’t hesitate to recommend Jodie to anyone, especially if you have a nervous or sensitive cat.

My dogs have been attending Bayside Pet Centre for a few years now. They always come home pretty happy and they don't give any indication of being… Read more

stressed out when we leave them there. They are placed together at night and duing the day they are placed into an enclosure with similarly small dogs. The staff are very responsive to email and send photos if the dogs are there for more than a week. Highly recommend.

Benny Bunny enjoyed his recent stay! – Thanks to the team at Sydney Petlands for looking after Benny recently. Leaving a bunny for boarding is stressful, however the team were great, he was well cared for and enjoyed his stay.

I supervised the euthanasia of an 18 year old Lab. I would give the vet, Winnie 10 stars. She above and beyond. The cremation truck didn’t turn up, so Winnie took the body to her own home for pick up. They deserve - 10 stars.

Brilliant vet only had great experiences! – We work with the wild vet all the time and they are always courteous and informative!

Cash Only No ABN – Heads-up to any potential buyers at upcoming auction. Owner is operating a cash only business probably because her ABN was cancelled on 30 June 2019. Due diligence required before bidding.

Rosie and the girls they were fantastic! Over and above our expectations.Teddy is not an easy dog to groom. Absolutely loveable but a bit of a diva. Thank you ladies!

Did the job! – Got in and out quickly. Happy with the professionalism and promptness of the team here.

We have boarded our 2 Shih Tzus here many times they always go over and above. Our 2 furbabies always come home so happy.

Okay a bit of a story but so terribly disappointed. We have had nothing but excellent outcomes with vet, Scot Plummer, and so didn't hesitate to… Read more

recommend this clinic to our son, who's mini dachshund needed an operation on one of his rear legs. So he made an appointment, had a consultation and diagnostic x-rays done. He was quoted $6000 and while a bit more expensive that expect and researched,he booked in for the surgery. He returned home and about an hour later received a phone call saying if he could bring Devon straight back it would be $5000, because they have had a cancellation. Unfortunately, that was not possible and so he kept his original appointment. While is was a saving of $1000, he does work and also had to budget for the surgery. If he had known it would have been a saving of nearly $3000, as the bill came to $7977.16, he would have returned and we would have loaned the money to him. Then the day before surgery another phone call, approximately 1:30pm asking whether Devon could be brought in for his surgery as another cancellation, but as he had been fed etc, didn't want to take the risk of complications. Day of surgery and nurse advises that $6000 was a low quote and it could be up to $8000. You can image the shock!!! So, it appears that amazingly a surgery that could been done for $5000, if you took a cancellation, drastically goes up to $8000 when you keep your appointment. I'm wondering if this is because you are covering costs for a "visiting" surgeon and who had bookings cancelled, but he still needs to be paid. I can't express how disappointed I am in this clinic. The "philosophy" on their website is extremely misleading. We will never use this surgery again, which saddens us because we thought we had finally found our forever clinic.

I live in the country it definitely keeps the ticks and fleas off my dog nothing works better.

DO NOT TAKE YOUR PET HERE. We brought our cat to Animal Referral Hospital during an emergency expecting urgent care, answers, and competent… Read more

veterinary treatment. Instead, we were met with uncertainty, constant pressure for more expensive procedures, and a bill of almost $3000 without anyone being able to tell us what was actually wrong with him.

The treating vets repeatedly pushed antivenom despite being unable to confirm a snake bite and without providing us with any clear diagnosis. We felt as though every conversation was centred around the next charge rather than proper assessment of our animal.

Thankfully, we trusted our instincts and sought a second opinion elsewhere.

Within a short assessment, another veterinarian was able to determine that our cat had suffered an insect bite — not snake envenomation — and advised that the antivenom Animal Referral Hospital was pushing was unnecessary and could have caused further complications. Our cat was treated appropriately with antibiotics and anti-inflammatory medication and was sent home.

To spend thousands of dollars at an emergency referral hospital and leave with no diagnosis, no answers, and recommendations for treatment that were later found to be unnecessary is beyond unacceptable.

After reading through many other customer experiences, it is deeply concerning to see a repeated pattern of owners reporting excessive charges, poor communication, lack of diagnosis, and feeling pressured into costly treatment plans. (ProductReview.com.au)

This hospital appears far more focused on extracting money from distressed pet owners than providing clear, competent and ethical veterinary care.

We left feeling taken advantage of, financially exploited, and terrified that had we agreed to everything being pushed on us, our cat may have been subjected to unnecessary and harmful treatment.

I would never return and would strongly encourage others to seek a second opinion before agreeing to any major treatment recommendations from this hospital.

You won't find better – You won't find better care for your fur baby than the team at Greystanes Vet. Our rescue Staffy is a highly anxious boy yet the entire team manage him beautifully. He doesn't even register when he has had his vaccination.

Had two cats transported from Central Coast NSW to Toongabbie Victoria, having been in transport for 30+ years being the state manager for couriers,… Read more

air freight etc, the service received was out standing. Excellent communications with excellent care being taken for these two moggies. Van was exceptionally clean also, I would highly recommend.

I've been using Mad Dogs for nearly 7 years now! Having recently moved from Sydney to Melbourne I was fortunate enough to be put in touch with their… Read more

franchisee there, so Benny could continue going out for his walks (which he loves!). A professional and reliable service that I highly recommend

Highly professional and very compassionate – Excellent team of vets and nurses dedicated to treatment with a gentle, caring approach. Have looked after my cats for three years. Have also… Read more

assisted when it was time to say goodbye. They were very busy but took the time to make that transition as easy as possible. Vet Bas is amazing - but all the vets are great. Five stars and thank you.

I have a 15-month-old Kerry Blue Terrier, Fionnagáin, who recently developed a rather large lipoma (fatty lump) near his tail, and he also requires… Read more

desexing.

Even though I now live almost three hours away, I did not hesitate to contact Dr Phan, as I know he is among the very best in his field.

I have known Dr Phan for many years, and he has provided exceptional care for all my beloved four-legged companions: Ania, my Kerry Blue Terrier; Mikkie-Lyon, my Wire-Haired Fox Terrier; and Clément, my beautiful Airedale Terrier.

From the moment I called, his genuine warmth and willingness to help were evident. That level of care and attentiveness has always been consistent over the years.

Despite moving from inner Melbourne to regional Victoria, I have chosen to continue using their services. My dog is not just a pet—he is my family and my best friend.

Dr Phan possesses qualities that are increasingly rare: he is ethical, compassionate, and truly sees each animal as a member of someone’s family. His pricing is also very fair, and he shows genuine consideration for pensioners and those who may be struggling, ensuring their beloved companions still receive the care they deserve.

What stands out most is his approach—he does not rush into surgery unless it is absolutely necessary, unlike others who may proceed without fully exploring all options first. That level of integrity speaks volumes.

The service and care provided by the entire team are simply outstanding.

I highly recommend this veterinary clinic. The care they provide means everything to me, especially as I live alone here in Australia.

Thank you, Dr Phan and team VetCare Hawthorn. Without your understanding and compassion, I would not have the comfort of having my dear companions by my side in the way that I do.

I would also encourage anyone who has experienced such dedicated and exceptional service from Dr Phan and his team to share their experience on ProductReview.com.au. Supporting them helps ensure that this wonderful level of care continues for many years to come.

Kindest of Regards Jean-Claude de Shablé

Very bad – Don’t recommend at all , when they screw up your pet , they change their attitude and ignore you , won’t deal with it ! Totally a nightmare! Our dog… Read more

went there for desex surgery end up gone to emergency for other 4 surgeries and we spend over $80000 emergency vet bills they even go behind out back called emergency vet get information of our dog’s condition but done nothing !