Best Phone / Computer Repair Services in Queensland Brisbane, Gold Coast, Sunshine Coast, Townsville and Cairns

I had a technician booked for between 10am and 11am today job no 1277549 I then received a message he will arrive between 11.45-12.00pm After no one… Read more

showing and no message at 12.30 I contacted the service centre. I then got a message he will arrive between 3.25-3.30pm AT 3.45PM I got another message he will arrive between 4.45-5pm An entire day wasted and at this point I felt its surely time to cancel as based on the days experience, I doubted the appointment would be kept. When I finally got thru to the overseas service centre they advised me they need a min 24hr cancellation so I will be charged! After losing my patience with this farse I was finally told I will not be charged. This was a horrific experience and a complete waste of an entire day...I will never use or recommend this company and wish anyone wishing to do so the best of luckl

I brought my phone for simple screen repair. It had not been dropped but I did crack the screen in the upper left corner. I came back looking great… Read more

but cannot connect to a network in most places as the signal is too weak. I took it back to them and they checked my setup and said it was fine. I then called their head office and was told to send in an email. No response. My phone is a brick and needs to be replaced. I called the service location again and went in to see them a third time. They could not fix it or refund the $431 cost of the repair.

Really impressed with the service. The upfront quote on the website was clear, and the whole booking process was seamless. The tech called the same… Read more

day to coordinate a time and arrived exactly when he said he would. We met outside my office building, and he had the iPad screen fixed in under an hour. Top-notch workmanship and the convenience of them coming to me was a massive plus. Highly recommend.

I had my OnePlus 13 screen replaced by Vivian at Dr Boom Waurn Ponds and couldn’t be happier with the service. From start to finish, Vivian was… Read more

professional, knowledgeable, and incredibly helpful. After the repair, I experienced a fingerprint sensor calibration issue (which can happen with newer ultrasonic sensors), and Vivian went above and beyond to help troubleshoot it with me, responding quickly, offering clear guidance, and genuinely caring about getting it resolved properly.

The repair itself was excellent, communication was prompt, and the whole experience felt honest and customer-focused rather than rushed. Thanks to Vivian’s support, everything is now working perfectly and we didn’t even need to use a 2nd replacement screen that she had ordered just in case.

It’s rare to find a repair shop that combines technical skill with great customer service like this. I wouldn’t hesitate to recommend Vivian and the team at Dr Boom to anyone needing phone repairs.

To early to have an opinion.Collected phone on the 30/4. Regards JMA

Got the booking date wrong but fixed it as soon as I advised them. Technician arrived on time fixed the problem and game me some useful advice. Cost… Read more

$149.00 and that was on a public holiday. Couldn't be happier with the service and the price. Would definitely use them again.

Absolutely happy with Ash who was able to fix my laptop. So happy, infact, I've asked him to come back and fix my other laptop.

Michael arrived as was agreed to provide assistance for 2 things. First item, when I updated my desktop to Windows 11, the Outlook function was not… Read more

how it operated with Windows 10. Michael quickly changed the Outlook function back the way it was with Windows 10, making it more efficient to open up and print emails. Second item, my partner had purchased a new Laptop along with Microsoft 365 and Security packages. Michael was requested to download the packages, then ensure the Outlook, Word and Excel packages worked okay. We were very satisfied with Michael's attention to detail, and his explanatory comments on various aspects of what he was doing gave my partner an understanding what he was doing and why.

I had an urgent data recovery need for important photos, and Precision Computers were incredible. Veenay was responsive, professional, and very… Read more

knowledgeable - he helped me access the files I needed straight away while the full recovery was still running. The team successfully recovered my damaged hard‑drive, and I’m extremely grateful.

Priti at reception was also wonderful, warm, and welcoming. Excellent service from start to finish.

Data Recovery - excellent outcome and service – Our computer died (without a recent backup - mental note to self, don't do this again). After a visit to Apple we were given two recommendations for… Read more

Data Recovery specialists. I rang both companies. Both were professional and polite, but Payam Data Recovery (Brisbane) were also kind and had a very personalised approach. We were put in contact with Scott the amazing Data Recovery Technician who was very reassuring and really seemed to care about our situation. All communication (on the phone, in person and via email) was clear and effective. We were kept up to date at all times and our data was returned to us (yay) in an efficient timeframe. Thank you team at Payam - I recommend your services very highly.

P.S. Payam were also half the price of the other company (& it felt like personalised service) what a bonus - thanks again.

Computer problems? Go no further than Robert K. Zoo Computer Repairs. Absolutely outstanding knowledge and service. Highly recommended. Yo-Merry Todd

I attended GR Phones Campbelltown on 29 December 2025 to repair a persistent reception issue with my Samsung Galaxy S22 Ultra. I was advised that the… Read more

issue was repairable and covered by a 90-day warranty.

However, after multiple repair attempts, the issue was not resolved. I returned again within the warranty period and explained that the problem mainly occurs at night, which cannot be properly tested during store hours. Despite this, the store relied on limited in-store testing and concluded that the phone was working, without addressing the specific conditions under which the issue arises.

On 14 February 2026, I was offered a partial refund with removal of parts and no warranty, subject to a 7-day deadline. Consumer and Business Services (CBS) later confirmed that this deadline is not part of the store’s published terms and conditions (https://www.grphones.com.au/terms-and-conditions-2/)

I sent two follow-up emails but did not receive any substantive response until now.

My concern is not only that the issue remains unresolved, but also the reliance on limited testing, the inconsistency between the stated position and the proposed refund, and the lack of engagement after the matter was formally raised.

Fast and efficient service. I always ring these guys first.

Very helpful guys (Abdul & Kashee) who run the store. Fixed my phone and explained to me to ensure proper care.

Skilled Data Recovery Experts – Daniel and his team did an outstanding job of recovering irreplaceable photos/files I thought were lost forever after a NAS drive failure. Daniel also provided valuable advice going forward. I strongly recommended their services.

Alman and Bob are absolutely brilliant. Their customer service is second to none. Nothing is too much of a problem for them. My only go-to computer guys.

Very good service recommend it – Very good customer service staff are very kind and always willing to find a solution for your tech problems

Paul is patient, calm, professional and has for the past 10 plus years been a wonderful support in fixing our computers and selling IT equipment to… Read more

our small business. Without hesitation we recommend him for his promptness and ability to sort out any of our IT problems.

Abbas came to fix my internet issue wonderfull professional bloke did his job perfectly really happy with the service.

The Macbook guy – I contacted Frances as I was not happy with Apple or a Data recovery company. Frances sounded very positive in that he could repair a water damaged… Read more

macbook and retrieve the data. Sent Frances the laptop and within a day he had reported the problems, completed the repair at a very reasonable price and sent it back. All up it was returned to Sydney, working, within 3 days. Great communication too. I will definately use Frances again.

After a couple of years as our internet provider, we switched away, Charging us for a service cancelled 6 weeks ago. Multiple phone calls, basic… Read more

response is "sorry it's up to George to sort that and we've passed on the message". No interest in the fact that their company is charging us for a cancelled serviced. In fact, threatened me and hung up on me.

Thank you new internet connection problem solved. Thanks Tom and customer service Natalie.

I had my iPhone screen replaced leonstech great service and professional service

What a relief – I feel comfortable knowing that Luis is looking over things so I don't have to worry. I can just get on with helping clients and not get stuck in non-productive work

I'm very happy with my experience visiting Mobileexperts at Westfield, Tuggerah today. The friendly gentleman named Rojan knew what was the matter with my phone in a second and gave me excellent advice. Very good!

Had my iPhone 14 pro screen replaced at mkc repairs it was super fast, professional, and the phone looks brand new. Overall great service and fair pricing. Highly recommend.

Brilliant – Billy arrived on time, mask in place. He was courteous and very helpful. He demonstrated good communication skills, explained things with patience. Ensured he covered what I needed with grace.

Great help – Thanks Nick - you went out of your way to help. Didn’t realise I had a major fault with my hard drive and Nick persevered despite my lack of computer skills and solved the problems.

Having given up - nearly - on getting my iPod Classic back up and running (failed hard drive and battery) I contacted Long. He was extremely helpful… Read more

and detailed on what needed done and the cost. Long did exactly what he promised, and promptly. Happy to recommend his service to anyone, without reservation.

I took my Samsung Galaxy S23 Ultra into Repair Mate to have my screen replaced. At the time I thought they were quite good, the guy seemed to know… Read more

his stuff and recommended i pay an extra $70 for them to glue a screen protector onto my new screen claiming it would offer better protection than any store bought screen protector I applied myself.

After picking up my phone I realised my stylus no longer works. I hardly ever used it anyway so I wasn't too annoyed about it except I felt the repair guy should have mentioned it may not work.

Fast forward a year or so later I had chipped the screen protector at some point and there's a bit of dirt getting under the edges of the screen protector and it's starting to break a little bit round the edges. I figured if it's glued on it should still offer some protection right?

Then a few months later, this morning I pulled my phone out of my pocket and the entire screen protector had come off in one piece. If it were actually glued on you'd think it would have come off in pieces leaving pieces of it attached to the screen right? I don't think they glued the screen protector on at all and it's a bit of a scam. You pay $70 with the expectation you'll get much better protection and then they just apply a $10 protector you can buy and apply yourself.

While I would recommend going to see them for screen replacement I wouldn't buy into their glued on screen protector recommendation.