Samsung

Samsung uses your TV as an advertising billboard. It is incredibly invasive to spend good money on a premium piece of hardware, only for Samsung to… Read more

treat your living room like a digital billboard. I don't have to take the ads, and there are a few highly effective ways to take back control of your TV from selfish companies like Samsung. 1. First obvious method. Do not buy Samsung! 2. The Best Solution: Cut the Internet (The "Dumb" TV Method) The single most permanent way to stop the ads, the tracking, and the sluggish menu updates is to disconnect the TV from the internet entirely. Go into your TV's network settings and choose "Forget Network" or unplug the ethernet cable. How to stream: Plug a dedicated streaming device—like an Apple TV, a Google TV Streamer, or an Amazon Fire Stick—into one of the HDMI ports. These dedicated boxes are much faster, have better interfaces, and completely bypass Samsung's ad-heavy operating system. Your TV goes back to doing what it was made to do: acting as a beautiful screen, nothing more. 3. Network-Level Ad Blocking If you want the TV on the internet but want to completely blindfold Samsung's ad servers, you can block the domains they use to fetch those home screen images. Change the TV's DNS. You can route the TV's internet traffic through a free, secure public ad-blocking service like AdGuard DNS Go to Settings > Network > Network Status > IP Settings. Select DNS Setting and change it to "Enter Manually". Enter 94.140.14.14 (or 94.140.15.15) and save. This automatically stops many known ad servers from delivering banners to your screen. 4. Opt Out of the Privacy Settings If you still need the TV connected to the internet for native apps, you can manually disable Samsung's ad-tracking profiles, which will significantly reduce the clutter: Go to Settings > General & Privacy > Terms & Privacy. Uncheck the boxes for "I consent to Internet-based Advertisements" and "I consent to Viewing Information Services" (this is their fancy term for tracking what you watch). Select Reset PSID (Personalized Service ID). This completely wipes the advertising profile they've built on you so far. Go to Settings > General > Smart Features and turn off "Autorun Smart Hub". This stops the ad-heavy home bar from popping up automatically every time you turn on the TV. 5. Block on Your Home Router If you know how to log into your home internet router's settings, you can add a URL filter or blocklist. Add these two domains to your router's blacklist: samsungads.com config.samsungads.com When the TV tries to call home to grab the latest advertisement image, your router will quietly drop the request, leaving the ad spaces blank or completely removing them. I paid for the TV, and I should not have to look at their commercials just to change the input! And neither should you...

Was looking for a refrigerator to replace our existing one. Criteria was to be silver, over 600L capacity, French Doors and have inbuilt filtered… Read more

water and ice-making capabilities (plumbed). One such fridge that (almost) met this criteria was the Samsung SRF7500BB. This was a “black” fridge which we were not happy about (always had white then silver) but it met all other criteria and was currently "on special". Turned out it was finished in a smooth “anti-fingerprint” finish that was more grey than black. Additionally, numerous random but close spaced horizontal lines “broke” the surface and we have grown to quite like this finish. I have attempted to show it in an attached photo but you will need to allow for reflections which can’t be avoided on the smooth satin finish.

SETTING UP - Upon delivery we were left to hook it up to our existing electrical wall outlet preinstalled plumbing outlet (must have for this fridge). Next, needed to remove the protector plastic from the drawers and shelves and insert them into place. We were told to let it sit and settle in place for a couple of hours before turning it on. Once this was done, it took an hour or two to reach set operating temperatures. Therefore, make sure you have provision to store your fridge contents for a few hours. We had old polystyrene foam boxes which we fitted out with ice bricks plus we could store frozen contents in a freezer we had in the garage. I did notice it took a day for the temperatures to stabilise throughout the new fridge as evidenced by a manual thermometer I was able to move around inside to check. To completely fill the two ice trays took the fridge close to four days but to do the same now only requires a solid two days.

OPERATION - Controls are minimal and hidden down in the hinge area of the right fridge door. A digital readout supplies both the fridge and freezer temperatures as well as being able to turn on/off the water jug and the ice-makers. It will also alert you if the water filter needs replacing as well as the ability to “snooze” the alert. You can also activate “Power Cool” and “Power Freezing” for rapid temperature drops. Should note that after setting the desired fridge and freezer temperature, both the readouts then revert to displaying the actual temperatures in the fridge. While placing the controls inside the fridge (as opposed to being on the outside of a door) makes them slightly less accessible, that is also an advantage giving a minimalist appearance. Opening the doors is achieved by placing your fingers under the two doors (top of for two freezer doors) to access the recessed handles. Be aware the doors are not fully self closing but need to be pushed to overcome resistance for the last 6cm or so of travel. There is, however, an alarm that sounds if the door is left open (except for the Beverage Door which does not alert you and needs a firm push to close as it uses a physical latch.

BEVERAGE CENTRE – This fridge features a “beverage centre” which is essentially a door in a door. Its handle is also recessed and sits alongside the handle to open the left refrigerator door. This exposes the Beverage Centre which consists of a cold water dispenser, a 1.4L water jug (BPA free with infuser) and two shelves to store drinks. You won’t fit bottles (these can be put in the right hand door) as one is 21cm tall and the other is 14cm tall but it is useful for cans and glasses. Each time the jug is returned to the fridge it automatically “tops up” to full with cold filtered water. Should note that the fridge has a filter for the water jug, ice cubes and cold water dispenser that needs to be replaced about every six months (Samsungs recommended time based on average use). There will be a warning for when this is needed on the control panel. Surrounds for the cold water dispenser are all plastic so won’t have the issue we experienced on the previous fridge with surface rust forming around the base of the dispenser. There are two removable ice trays as the freezer makes two different size ice. The one on the left creates a tray of standard size ice cubes while the one to its left creates smaller ice (approx. 2cm x 1.5cm x 1.5cm) which Samsung calls “Ice Bites”. The freezer monitors levels in these trays and automatically tops them up as needed. The ice drops into the tray from above about every six to eight hours. Curiously, the “Ice Bites” frequently drop into the tray as a group looking like a frozen chocolate bar (see attached photo). As I said earlier, it takes a solid two days to fully refill if you empty them. The only downside I have encountered is the fridge fills the two trays to capacity. Whilst they are removable, I usually just use the supplied scoop to get the ice while the trays are still in place. Samsung decided to make the tray sides all the same height so inevitably when scooping, some ice will fall over the back of the tray and into the drawers below. Only a small issue but easily fixed if the back of the trays were higher.

NOISE – This is without doubt the quietest fridge/freezer I have ever had. Even in a quiet night time environment it is completely silent. The exception, of course, is the infrequent sound of ice dropping into trays (with the subsequent sound of running water as they refill) along with that of the jug when it is refilling. If you are looking for a quiet fridge this is it.

OVERALL – Have no regrets purchasing this fridge. It works well and goes about its business in the quietest way possible. Adjustability of internal shelving is good and you should have no issue fitting tall items. It has two flush mounted, bright white, LED interior lights that leaves no dark corners and comes with a two year warranty (ten years on the compressor). Based on my experience over the last five months, I would recommend this refrigerator.

WHAT I LIKED:- Quiet operation, Dual ice makers, Inbuilt water jug and water dispenser, External satin grey “faux textured” finish, bright spacious interior.

WHAT I DIDN’T LIKE:- Backs of ice trays should be higher, Doors not fully self closing, Don’t forget you will need to have it plumbed into your house plumbing, Noise from ice falling can be startling in a quiet house at night until you get used to it (Yes, I really am battling to find things I don’t like)

this product is very useful for us and quilty is too good

After a month of normal use door seal failed soaking my laundry floor and Samsung cite misuse to avoid repairing under warranty. Terrible quality and… Read more

even worse after sales support and warranty policy from Samsung Australia.

Don’t purchase, save yourself the $1000 odd dollars and hassle dealing with the nonsense customer care. Prior to failure machine was okay though a lot of modes have weight restrictions well below the 11 kg selling point.

Never again purchase from Samsung online. Look else where.

We have had this for approximately 3 months and it is already not working properly. When door is closed it spins without cooking. The door is a very weak point on this microwave so I thoroughly do not recommend buying it.

Apparantly my machine spin cycle does not work properly and rattles my walls and floors because my house is not built on a concrete slab but stumps.… Read more

Heard some great stories before, but this latest one from the Samsung technician who came to look at my machine takes the cake. Apparently no Samsung front loader (or other brands according to the technician who came) can be used in houses on stumps. Only top loaders. Funny how my friends machines which are front loaders, seem to work absolutely fine in their houses on stumps. So of to consumer affairs I now must go......

There is no microphone on the TV. After a very long time with Samsung support going over and over and over and over with directing me to where the… Read more

microphone switch is, including sending me a photo of where the microphone switch is they finally accepted and beloved me when I was stating there is NO switch there. I belive this TV doesn't have one. The reason for the 1 star review is the complications I have gone through with Samsung. They should know there own TV models and if they have a microphone switch or not. This TV does not. The only way to speak to the TV with voice assistant is via the smart things app on your phone. If I had of known this, I would not have bought this TV. My last TV had the microphone button and my 6 year old used it all the time. He now can't do that as he does not have a phone. DO NOT BUY IF YOU WANT A MICROPHONE ON THE REMOTE OR TV.

I have gone around and around in circles with Samsung. They do not even know their own TV models. They keep telling me there is a microphone, but there is not. I work with tech in my job..I know what I'm doing.

DO NOT BUY THIs TV. If i could give it 0 stars I would.

Don't buy a Samsung Fridge – My Samsung fridge is mechanically very good, but the internal shelves and drawers are rubbish - they are all cracked and breaking. We had a few parts… Read more

replaced within the first year while still under warrantee. Now the parts are no longer available. My friend just replaced her Samsung fridge for the same reason. The support team tell me that they don't make the parts anymore and that no other model has matching parts - they seem to think this is an adequate response. They say the fridge is from 2002, but I bought it brand new at Harvey Norman in 2012 - not advertised as an old model either. One Samsung employee said to go on Ebay - which I already had. I've scoured the net. My 26 year old Westinghouse in the garage is in much better condition - and that was our main fridge for 20 years! Stay away from Samsung!

After my Dyson DC44 died, I was looking for another one, but the prices were too high for my budget. I did my research and decided on the Samsung Jet… Read more

65. I was sceptical at first because the motor is so quiet on the low setting, but the suction is fantastic. I only have timber and tiled floors and the low setting does my whole house without a problem. It has an attachment for pet hair, which is a must for anyone with animals. I am over 70 and got muscle cramps when holding down the button on my old Dyson, but this one has a very easy on/off button, which is my favourite feature. Needless to say, I love this hand held cleaner and I don’t think there is a better one out there for the low price of $223, which is what I paid.

We purchased Samsung TV DU7700 55", We are not happy with TV. Picture is great but sound is not. We decide to connect TV to our stereo to get better… Read more

sound. But TV had no audio (RCA) output. We had before SONY GREAT TV and we used for audio HDMI output and HDMI adapter to RCA. works great. Unfortunately this option does not work with SAMSUNG. So I contacted support. Over 40 minutes talking to Samsung "Expert". I asked for help haw can I connect Samsung TV to my stereo. I was getting so many not helping advice, some even with my little knowledge was just bad. I was repeatedly asking to talk with someone who would be more experienced. After 40 minutes I gave up. We are so sorry we purchased this TV with our experience SONY was much better.

I dont know which was the bigger disaster - buying the hopelessly flawed unit, or buying it direct from Samsung and having to deal with their… Read more

customer service. On reflection, at least we had a few months decent use out of the unit, so that was a better experience than dealing with Samsung which has been overwhelmingly unsatisfactory.

The unit would be awesome if it wasn't inherently flawed, there are plenty of threads online with people trying to work around the problems with it.

So having taken the unit out to their authorised service people and having been told to expect it back in a week to 10 days, Samsung had no contact for about 3 - 4 weeks, after following it up it gets escalated and oh yes it needs a new motor but there are none in Australia and none on the way. Samsung wont replace it as they have no stock (as at Feb '26) and they wont organise it from a retailer like Harvey Norman who seem to have stock albeit at a higher price, and Samsung will only pay back the purchase price paid to them and not the cost of any aftercare warranty etc.

The kicker is to get the refund they seem to need up to 30 business days (6 weeks) to be able to make a payment, after the customer has satisfied all of their requirements.

The all-in-one Clean Station is super convenient no more dust flying everywhere when emptying the bin. Battery life is decent too, and it looks sleek… Read more

sitting in the corner, not bulky like most vacuums. It’s a bit pricey, but honestly, the quality and convenience make it worth it. Thanks!

Worst dishwasher. Has done nothing but give error codes from the week we got it. And now has a another error code and has flooded the kitchen. Had… Read more

multiple people out to look at it, even the service guy from goodguys told us how bad they are. Ive been waiting weeks for goodguys to let me know how i can return it. They keep asking to come and take the machine away for a few weeks for it to be assessed. Have declined this since its been assessed twice by their techs. Dishwasher filter needs cleaning after each use, dishes always wet even with rinse aid. Terrible. So not waste your money. Buy a bosch.

Samsung stick Vacuum bought in 2023. Pros Looks fantastic and light to hold. The Vac can be rested against the wall as long as you leanit on… Read more

something.

Cons Unreliable.After 2 months the motor would start making a surging noise and then stop.Took it to be fixed under warranty. They kept it quite a while. Got it back and it worked OK. Two years later,it has the exact same problem. Clearly, they didn't fix it properly initially or this is a problem with Samsung Vacs. The dust bag can be awkward to click off and put back on. You have to line up the dust bag exactly to click it back on. Sent a complaint to Samsung 5 days ago by email and haven't heard a thing back.

Comment Avoid Buying Samsung Vacuums as 2 years longevity of the product is not satisfactory.

I bought the lock a little over 2 years ago was brand new in box when installed and was dead from the start couldn’t get it to power up when I… Read more

connected Samsung I was basically told bad luck it’s out of warranty and I asked if there was any trouble shooting they could run me through and 4 days later still no response in short I would never buy this product and after the response from Samsung I will go out of my way to never buy another Samsung product, I tried to do this privately but all you get from Samsung is an external company that just responds with a bot and doesn’t assist with the problem poor poor company

Very disappointed that Ice Maker can't be used unless connected to plumbing. Fridge is ok however a little difficult removing water container for… Read more

cleaning. Need to open both doors to remove crispers. Need a bit of strength to open fridge doors. Fridge appears to operate ok.

Great & user friendly with smart features – Love Samsung's tvs I upgraded from a 2020 model & love the sleek , thin profile of this one and the great features like AI , the remote isn't a big ,… Read more

clunky with useless buttons you only need the basics its quite compact & you can charge the remote by usb or daylight as it's got a little solar panel so cool no more batteries. Love how easy to navigate trust me its a nice television a little pricey but if you have the money why not you won't be disappointed

bought a 32inch Samsung TV in 2026 from JB HiFi. The TV applications are not as it states in the 100plus pages of manual and when I contacted the… Read more

service dept they are not interested in helping to sort the problem out at all just sent more confusing instructions which are useless. The TV is so complicated, the settings are not as they should be and if you use the remote and press the settings button then it skips most of the settings. If you are watching a program and want to put the TV on timer then you have to go out of the program, set the timer then go through the rigmarole of tuning in the picture channel again. DO NOT BUY SAMSUNG TV

My Samsung ducted air conditioning system was installed as part of my home build in 2017. Recently, the system developed an E320 fault code and… Read more

stopped operating properly. This has been very frustrating because a ducted air conditioning system is a major household installation, and I expected it to last much longer without this kind of serious fault.

I contacted an air conditioning technician, and I was told that E320 is a common issue on some Samsung systems. The technician explained that the unit may be repairable, but also said there is no guarantee the same problem will not happen again in the future. That was especially disappointing to hear, because it suggests the repair may only be a temporary fix rather than a long-term solution. I then contacted Samsung Australia for support. Their response was that the system is outside the 5-year warranty period, so they would not cover it under warranty. I understand that warranties have limits, but for a built-in ducted air conditioning system, I believe consumers reasonably expect better durability and reliability than this.

What concerns me most is not only the fault itself, but the overall long-term dependability of the product. When a central air conditioning system fails with a known or common issue and even a repair technician cannot give confidence that it will remain fixed, it raises serious questions about product quality and suitability for Australian conditions.

At this stage, I am left paying for diagnosis and repairs on a system that I believe should have lasted longer. For a premium home appliance that is installed as part of the house, this is not the ownership experience I expected. Based on my experience, I would urge other buyers to carefully consider long-term reliability, repair costs, and after-sales support before choosing Samsung ducted air conditioning.

Don’t waste your money time or energy on this smart lock – Installation was easy and we bought it for our Airbnb’s since Samsung has such a great reputation with technology - big mistake. We had two of them,… Read more

one we had to return after installation the door lock didn’t close properly so exchanged for a new one at Bunnings. Second one, the batteries (brand new) drained within 4 days thought perhaps the batteries that came in the box were dodgy, changed it to expensive Energizer long lasting ones. 5 days later the keypad died and locked our guests out. Not to mention that the keypad would sometimes work and other times didn’t so had to give guests the tag which is NO DIFFERENT TO USING A KEY. Tech support were terrible called twice over 3 days no callback. No after hours support. If you’re on the market for a smart lock DO NOT BUY THIS! A smart lock from Temu is better (we have installed one at home and it’s amazing!) we thought we’d splash out for the Samsung name but it’s just been a nightmare to the point I had to write this review to warn others not to waste their money, time and energy on this abysmal product.

Good TV but now on our third remote in 3 years. Annoyingly the remote now only turns the TV on and off but doesn't do anything else. Would not recommend just because of this frustration

Never Again - And I mean that across all of Samsung's product line Samsung makes visually impressive hardware, and the Frame TV is a strong concept… Read more

when it comes to design and presentation. However, the overall experience is undermined by the way Samsung manages software, control, and long-term product behaviour.

The ecosystem is heavily locked into SmartThings, a platform that feels mandatory rather than optional, and limits how users can interact with devices they own. Over time, firmware updates have repeatedly changed functionality in ways that reduce control, restrict access to features and APIs, and alter how core functions behave after purchase. In particular, simple features like reliably controlling Art Mode when the TV is not in use have become less consistent and more constrained.

Across three Samsung Frame TVs in my own use, each one behaves differently due to firmware revisions and ongoing changes introduced by Samsung after purchase. This lack of consistency between identical products is frustrating and undermines confidence in the platform. It feels like the goalposts are being moved after the fact, with no real regard for existing owners.

While the Frame TV can still serve its basic purpose as an artwork display for casual users, it comes with the expectation that software behaviour may change at any time, potentially removing or limiting functionality that was previously available. There are also concerns around the level of data being transmitted by the devices, which adds to the lack of trust in the system.

As it stands, I can no longer recommend the Samsung Frame TV. Years ago, I would have strongly endorsed it, but the ongoing erosion of user control, inconsistent firmware behaviour, and restrictive ecosystem design have changed that view completely.

I don't need to know where my cat was twelve freaking hours ago. Only works when near someone who has a Samsung phone and is opted into their stupid "Samsung Find" which no one is. These idiots should be fired, or just stop breathing.

This vacuum has been extremely disappointing in terms of build quality and durability. Several components feel cheaply made, and parts have broken… Read more

off during normal use. The battery performance is also poor and did not last more than a year, which is unacceptable for a product in this price range.

The vacuum head is poorly designed, and the wheels on the head are fragile and prone to breaking. On this occasion, I simply picked up the vacuum to do a quick clean and parts broke off — it was not dropped or mishandled in any way. Based on the damage, you would think it had been thrown against a wall, but that was not the case.

Overall, this has been one of the worst experiences I’ve had with a Samsung product. For anyone considering this model, I would strongly recommend spending a little extra on a more reliable brand with better build quality and battery longevity.