Fisher & Paykel Appliances

Bad experience with Fisher and Paykel – Popular brand however annoying crap in playing up two years time with their stupid codes that constantly beeping non stop. Never this brand again, got LG better !

Fisher and Paykel can't tell the time. Be aware that every cycle goes for about twice as long as the machine states. In addition, at the end of the… Read more

cycle, you will have to wait another several minutes for the 'child lock' to allow you to access your clothes. So, a 46 minute cycle will take well over an hour. A fifteen minute rinse takes around half an hour. A ten minute spin for a hand wash for instance, becomes at least half an hour before you can access the spun item. If you stop the machine late in the spin cycle, say at seven minutes, NO SPIN at all will have been accomplished, in fact the clothes will feel WETTER. What has it been doing for seven minutes? AND, you will have several minutes to wait before it will unlock the machine, therefore not saving any time. If you dont have all day to get a load of washing done, get another machine. This machine is incredibly infuriating, especially if you are in any form of hurry.

How do i change temp? I have looked all inside bottom and top and found nothing? Is it on the water system? Please help me if it is on the water system I think i messed it up Show details

FaultCode20 Flapper Heater - Wire broken! The fridge beeps 20 times (exact) when opening the door for this fault, the code is also shown on the… Read more

diagnostic display (see graphics how to read that one).

What I did to repair: Remove the cover at the bottom of the flapper (1 screw), and you see a pair of wires going to the bottom end of the heater built into the flapper. Turns you can pull down the heater - pulling it down just a little makes it much easier to disconnect the plug. Once disconnected, I measured resistance of heater as 38ohm. Odd, because other sources (including AI and youtube videos) suggest it should be 15ohm...

Next I remove the cover at the top of the left door - there you can unplug the connector, and access the wire going to the heater. A paper clip slides nicely into the end of the connector (both top and bottom end), and I was able to confirm that one of the wires has an open circuit with my multimeter. Pulling (hard) on that wire reveals where the wire is broken.

I removed the flapper (first remove the spring), and then you can see where the wire comes from: from behind the door seal (see photo). With the wire separated at the break, I pushed some heatshrink over one end, soldered them back together, and moved the heatshrink to cover it up. That fixed it! (fingers crossed this lasts the remaining life of the fridge)

Final comment to Fisher & Paykel: the flimsy thin/poor quality wire is pre-programmed to fail eventually, as it has to make the 90deg move of the flapper every time you open/close the left door.

Like the fridge, but reassembling it after cleaning is IMPOSSIBLE! Looks good, works well, is nice and quiet. BUT, if you take anything out of it and… Read more

then try to reassemble? A nightmare. Yes, there are videos and instructions. The videos are poor quality, too fast and ignore or skip over essential bits. A power failure happened while I was away and the freezer had to be taken apart to clean. I discovered later that F&P ‘do not recommend’ that you do this. What you are supposed to do when you have a freezer part full of tomato gunk that defrosted, ran everywhere inside and then refrozen is ignored. I had to finally get a technician in at considerable expense to do it, after I and others had spent enormous time and effort trying to follow the skimpy instructions. I am now stuck again, dammit, after the veggie containers needed to be thoroughly cleaned. I simply canNOT figure out how to get 2 little plastic clips back and into their places and nothing will work until or unless I do. It’s enough to make me buy a new fridge and no, I won’t be buying F&P again. Pity, I was a long term customer until this fridge. Terrible.

Ok so when washing if your doing let’s say rags the machine my not register that it has rags in it so it may fill up once again like a if you started a new load or it may try to push it out all to gether Show details

DUMB smart fridge – Smart- dumb fridge ! Great fridge with a “dumb as “ open door warning.. why would anyone design a fridge to prevent the door from closing , so it can… Read more

warn you the door didnt shut ,, stupid stupid. . The door always stops 200mm open, so you have to give it a second push . A smart fridge would always close !! I would never buy again for this reason only . And it cant be adjusted.

I agree with ALL of the comments that I've read. In my case the agitator has broken fins after 2.5 years, and the machine occasionally makes a… Read more

grinding noise at start up. I also purchased an extended warrantee from Harvey Norman which I have found very difficult to navigate and also have not had any satisfaction in my attempts to make a claim. There are 2 of us in our household and we wash clothing bedding towels etc. Since the fins are broken the wash in not effective at all, even needing to wash 2 times.

Price does not equate with the quality or performance – I bought a washing from Fisher & Paykel in 2018 & it broke down 6 years later. The price gor this front loader was close to $900. When contact F&P… Read more

for repair they charge $150 for dropping by. The circuit board was found to be defective & they quote almost $400 for a replacement. I found F&P product quality has deterioraded & the price for their products & parts are way too high for poorer quality product. I could just buy a new European brand for less $700 instead of doing the repair.

Paid RRP for this new model and lasted 2.5 years before main board burnt out. Technician said F1 fault code which is water flooding but it was dry as… Read more

a bone so he said might be cockroaches. $500 to get fix. Yes the dish draws are practical but not built to last.

Disaster - don't buy – We bought this fridge freezer in the UK and had it shipped to Spain. Within 1 year the cooling broke down and F&P refused to honour their 5 year… Read more

warranty as we had moved country. A €500 repair later the fridge was working... for 2 months then it broke down again with the same fault. No cover from F&P or the local authorised repairer. Never again.

Takes too long to dry cloths takes an 1hr , doesn't matter if it's 3 things or 15 things or towels or sheets , and on top of that there still damp in… Read more

places like waist bands etc .set on heavy , dry, extra dry and high heat settings.My old 5kg f&p dryer was much faster and everything came out dry.Also I hung mine on the wall and fitted the reverse sticker panel but the LED panel was still upside down and it took me forever to find out how to invert it.The process for this is nowhere to be found in your booklet.Im sure 95% of people are staring at an upside down LED.On the plus side the 8kg top load washer I brought at the same time is great .

Shortly after the warranty expired problems began. Flimsy plastic parts of the racks broke, the rinse aid indicator fell out and the rinse aid… Read more

function stopped working totally. The machine began to give error codes as the impeller refused to stay on the shaft until I drilled a small hole through it and permanently glued it with a loctite product. Over time the machine began to be extremely noisy and eventually the pump failed totally. I would not recommend the product at all. Customer service simply did not want to know about it.

Model DD60ST19 Fisher & Paykel (my second replacement) fully integrated single XL drawer- looks impressive - performance however not!!! As a 2… Read more

persons household, usage for general dishes only as stainless steel pots & Crystal always done by hand. Unit was installed by Fisher & Paykel team in Feb 2024. From onset the inside always has pooled water on inside rim which was brushed off as condensation & told to use longer cycle however none of the cycles dried the interior & have to constantly wipe inside rim & drain cups etc on a tea towel. Just one week after 12 months expiry the circuitry went & luckily as good will gesture it was replaced free of charge as they found the component design to be faulty & upgraded it with new unit. As an Interior Designer my experience is there are better dishwasher at a much cheaper price however if its "Designer Look " then this model achieves that.

We purchased this fridge for our new home in August of 2024. MODEL ID RF605QUAA The fridge itself is OK as is the freezer. The ice making and cold… Read more

water features are also ok. The issue is the black mat finish of the fridge. I was concerned about a the black mat finish and worried about finger prints, my concerns were dismissed and we were told that finger prints were not an issue, this is an absolute fabrication. The black mat finish shows every single mark and is extremely difficult to clean. You should not need to work up a sweat to get finger prints off a fridge door. It is also very difficult to clean where the fruit and vegetable crispers slide in and out.

i would not recommend this product.

The machine was faulty from day one. The touch pad was A real TROUBLE. Buttons were not functioning. Customer service is extremely hard to get in… Read more

touch with. The website is pushing you to select a date and a time FORCED on you. Very inflexible. Three( 3) service guys came and each time they found it hard to recognize the problem. First one replaced the Touchpad on his second visit. Still was a failure. Second guy re adjusted. Third guy said it had not been set up/ programmed right. Now it is ok. But if your body touches the Touchpad by accident it gets activated. ( it is under the island bench and kitchen sink) Now l switch it off from the wall outlet each time I will NEVER touch anything FISHER AND PAYCLE.

The automatic dryer function is useless. It just traps my clothes in there for hours, like 5+ hours, spinning around wasting energy. Then the… Read more

wretched thing has no way to open the door (yes I followed the instructions, they don’t work) So the only way to get my clothes out is to run the air dry function for another 40 minutes to finally open the wretched door.

I suggest you don’t buy this brand and instead buy one with a proper door release function

I shall shortly send it to landfill and buy a proper one . terrible work F and P, you should be ashamed of this machine

I do not even want to give it 1 star, this is the worst dryer I have ever used. I should have kept my 20+ year old dryer it worked a hell of a lot… Read more

better than this piece... Empty the lint filter every single load and it often it just stops halfway through to want to empty again!! Even though i emptied prior to the load beginning!! And its not even full !!! It is driving me bonkers. I cant get through the washing anymore as its always a stop starts, its been an absolute mess around. I am going insane !!!!! It doesn't even dry well either !!! Worst money ive ever spent. And we bought the hisense combo one before this to have it break in less than 4 months. I am utterly disappointed !!!!! DO NOT RECOMMEND EVER

Beware when looking at this oven – The oven works well but the self cleaning function does not work, we have tried to use it 3 x and each time it has overheated, locked the door and… Read more

we are without an oven until F&P send out a tech he has replaced the same parts twice and it has now happened again and F&P will not help unless we pay ! This is a defect in the oven it has never worked not worth $4000 we paid extremely disappointed.

This washing machine is incredibly quiet when in use. The colour is beautiful & the cycles are easy to use. A feature that comes in handy is the… Read more

laundry liquid/powder dispense drawer, there is an option to fill one of the compartments for multiple washes ie no need to fill the drawer for every load. Everything is cleaned & spun really well.

I am really happy that I decided to go with this dryer, it does everything it says it does and is easy to use and very quiet when in operation. Its… Read more

been great with our towels, they dry a lot quicker than I thought they would. The lint filter is located at the front of the machine and is easily cleaned. I can highly recommend this dryer. We have a lot of sheets and towels and the 7kg handles it just fine.

Do not buy this cooker – The cooktop is very dissappointing as the burners do not easily or consistently stay on. Initially the problem was limited to the double wok burner but now the front right burner is refusing to stay on. Show details

I have purchased a few top loading Fisher and Paykel washing machine previously. I have always loved them. My favourite features were that they never… Read more

had a lint filter. All the lint would go down the plug hole. My other favourite feature used to be that they had a superior spin rate which reduced drying time considerably. These two features are no longer in the new Fisher and Paykel top loading models. This is extremely disappointing. Having to clean out lint filters add more time to the task and it’s difficult if you’ve got old arthritic fingers. I also live in an extremely cold area and getting laundry dry hard at the best of times especially now that the machines don’t spin the clothes as dry as they used to. Really disappointing Wish they would go back to the old models

Buyer be aware Fisher & Paykel they do not stand by the warranty for a brand new machine barely used (3 times) and will try shift blame to you to… Read more

avoid claims!

Brand-new washing machine after only three washes, it began leaking from the front door due to a faulty rubber seal. No errors. No misuse. I have two witnesses. Fisher & Paykel refusing to honour the warranty, instead are trting to shift the blame onto me creating hypothetical scenarios with no legal basis or supporting evidence.. The repair is not costly, but they'd rather liability avoidance rather than standing behind their product!. Also their AI-generated response is appalling!! They should invest in their product instead!

A near-new appliance failing after three uses is not acceptable!. Consumers deserve better! Disgusting treatment! This is unacceptable. If i could rate zero I would.

Best fridge I have ever owned! 10/10 Looks attractive with lots of space. Show details

Good fridge, stylish, works well – My second F&P fridge, bought in between lockdowns nearly 3 years ago after I bought my new place at auction. As most whiteware were 3 months on back… Read more

order, I had to get whatever was available. Fortunately this one was already within the country. While I wanted a simple 372L in white with no handle, this one had stainless steel, 402L and sleek handles, but being the same width, it would fit the space in the kitchen.

Nearly three years now, and compared to my first F&P (which lasted me 20 years until I gave it away), this one is much more energy efficient, and unlike the other one, does not make those loud noises that sound like someone was breaking into my flat. Quieter, definitely.

I was initially concerned that this fridge used a Chinese-made compressor (F&P has been owned by Haier since around 2016) instead of the Embraco compressor that my first one had. No regrets though. The fridge hasn't given any problem or grief, and although it is merely around 2" wider than smaller fridges that are around 600mm, the inside actually has very usable space - it is wider and at the same time deeper.

The interior light is perfectly bright (LED) but - my preference - I would rather it have been in warm white, instead of cold white, which feels more industrial. Design-wise, the exterior certainly looks more timeless and certainly does not look like a cheap option. These fridges are also sold in the US for nearly twice what I bought it for (heavily discounted, at Noel Leeming in Wairau Park, Glenfield). I hope this fridge is as good as the last one was.

Hood filter spring not satisfactory – i purchsed and paid for this range hood Febuary 2018 and had to wait for several months for it to arrive and onky installed it May 2018 after two… Read more

weeks I removed the flters to wash by hand only to have the spring fastening clip break the appliance works ok other than the clips on the filters not being strong enough

Functions OK to remove steam etc but reservations re quality – Right side slide out mechanism = telescopic guide - broke when just out of warranty. An expensive repair needed Fan loud particularly on higher speed. Vibration/rattle on higher speed Show details

I am happy with this oven except for the timer function which is useless. It is much too quiet and doesn't go for long enough. if you are any distance from the oven then it is quite likely you won't hear it. Show details

Seamless order to delivery and really happy with my new front loading washing machine. Stand out customer service by Corey & Josh delivering and… Read more

setting up the washing machine.

Polite, professional and so careful in the house installing the machine. So happy with the complete overall service by appliances online and the team.