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Best Book Shops in Australian Capital Territory Canberra–Queanbeyan
57 listings
Booktopia
Latest review: Very disappointed - to include a message with an order, every item must be wrapped at a cost of $5 per item. Not a problem if you are sending one book. If you are sending 5 though, you cannot have
- Review Summary
- Product Quality4.7 (1,486)
- Return Claim MadeYes (51) · No (1,607)
- Customer Service4.3 (1,176)
Fontaine Publishing Group
Latest review: I feel very fortunate to have found in Lucy an editor who is not only highly skilled, but who really cared about the project from beginning to end. My book, Gratitude and Resentment, aims to make
- Review Summary
- Product Quality5.0 (12)
- Return Claim MadeYes (0) · No (13)
- Customer Service5.0 (11)
Angus & Robertson
Latest review: Arrived promptly and in protective packaging suitable for books. :) Good price for text books, compared to other options. Thank
- Review Summary
- Product Quality4.8 (1,347)
- Return Claim MadeYes (29) · No (1,426)
- Customer Service4.7 (994)
Jekkle · includes 2 listings
Latest review: The book I ordered was in stock and would leave in 1-2 business days. A week later, when I checked its status it still said "unfulfilled". A very helpful and polite gentleman answered on the phone
- Review Summary
- Product Quality2.5 (4)
- Return Claim MadeYes (2) · No (6)
- Customer Service1.9 (8)
isubscribe
Latest review: Gift subscription purchased in Nov2020 never arrived. Week 7 now of me contacting iSubscribe with no response whatsoever. Poor
- Review Summary
- Product Quality4.5 (160)
- Return Claim MadeYes (15) · No (189)
- Customer Service4.6 (196)
Bookabuy
Latest review: Hello Lovelies, I was the recipient of one of your amazing gift hampers for my birthday in November 2020 from a dear friend of mine. The book I received was hilarious and I loved it. It was soooo
- Review Summary
- Product Quality4.8 (51)
- Return Claim MadeYes (0) · No (51)
- Customer Service4.9 (50)
World of Books
Latest review: Was great to find a loved, older, album listed on world of books in such good Condition. I was happy with the price, product and delivery
- Review Summary
- Product Quality4.4 (1,403)
- Return Claim MadeYes (49) · No (1,499)
- Customer Service4.4 (1,168)
Magshop
Latest review: They mucked up 2 out of three orders between my sister and I. Different customer service numbers for NZ and Australia. Some orders end up direct with the magazine and you cant get hold of them, ie;
- Review Summary
- Product Quality4.5 (665)
- Return Claim MadeYes (37) · No (782)
- Customer Service4.2 (594)
Campion Education
Latest review: I had a good experience with Campion Education. I went to the physical store and also ordered the Language Perfect online. It would be better if they have a free "Click and Collect" option in the
- Review Summary
- Product Quality4.6 (998)
- Return Claim MadeYes (45) · No (1,044)
- Customer Service4.3 (940)
Zookal
Latest review: Ordered Evidence based clinical text book 6 days ago. Not a response except an email of receipt ! The course has already
- Review Summary
- Product Quality2.5 (61)
- Return Claim MadeYes (7) · No (60)
- Customer Service2.0 (66)
SubscribeToday
Latest review: Found the web site so easy to navigate, as i am elderly and some sites are difficult to find what you want. Well done
- Review Summary
- Product Quality4.5 (202)
- Return Claim MadeYes (6) · No (281)
- Customer Service3.9 (188)
Brotherhood Books
Latest review: I have placed two orders with this store. Neither have arrived (after a two month wait on both). I have written multiple times asking for a refund but have received no reply. They are evidently quite
- Review Summary
- Product Quality5.0 (6)
- Return Claim MadeYes (1) · No (5)
- Customer Service4.3 (6)
QBD
Latest review: I ordered a book and paid for delivery as I am in Victoria and was under the impression that the books would be sent from Queensland. Turns out the book was sent from Knox City which is 9.8km away.
- Review Summary
- Product Quality3.2 (22)
- Return Claim MadeYes (4) · No (24)
- Customer Service2.8 (30)
The Book Depository
Latest review: Ordered a book on 23 Feb which was listed as "Available. Dispatched from Australia in 2 business days". 11 days later, still "Processing". Online support is absolutely useless with canned responses.
- Review Summary
- Product Quality3.0 (117)
- Return Claim MadeYes (25) · No (125)
- Customer Service2.2 (118)
Koorong
Latest review: Love browsing through the store, find hard to find books and always find something else (unplanned) to buy! Helpful and friendly staff
- Review Summary
- Product Quality4.2 (5)
- Return Claim MadeYes (0) · No (4)
- Customer Service4.0 (4)
Collins Booksellers
Latest review: So today I tried to return a book which I bought before Christmas and which had been sitting in its Collins bag since then. I was told that I couldn't return it because it was out of shape. What? I
- Review Summary
- Return Claim MadeYes (1) · No (1)
Boomerang Books
Latest review: Got an email confirmation or order when I never went through to confirm it nor pay for it and didn’t authorise any payment what sort of joke is t
- Review Summary
- Product Quality3.0 (4)
- Return Claim MadeYes (0) · No (6)
- Customer Service2.0 (5)
Dymocks · includes 2 listings
Latest review: I ordered 2 books online through Dymocks. I didn't realise but the price of the books was double what I could have paid on another site, so it pays to shop around. I also had no idea when the order
- Review Summary
- Product Quality2.0 (98)
- Return Claim MadeYes (16) · No (122)
- Customer Service1.4 (137)
The Co-op
Latest review: Literally THE WORST way to buy text books. They are TERRIBLE with time, delivery and contact/support. DO NOT USE THEM!!! They need to close their doors, they are not viable as a business in ANY WAY
- Review Summary
- Product Quality1.2 (6)
- Return Claim MadeYes (2) · No (6)
- Customer Service1.0 (7)
Bookfari
Latest review: I've asked for a refund on my purchase, 6 months later and they still haven't acknowledged or sent a refund. There's no way to contact them other than their email, which they don't answer anyway.