Best Book Shops in Australian Capital Territory Canberra–Queanbeyan

Ordering online is easy, the items I bought were delivered quickly and in excellent condition (sturdy packaging). I ordered a full set of series of… Read more

books in 2 separate batches and mistakenly included one of them in both batches. Booktopia sorted this out quickly and with no dramas when I reached out to them about this. TLDR: Happy with my purchase and will do it again if they have books that I wanted to buy.

Wanted to change my magazine during yearly subscription to another 'House and Garden' offered by Mag Shop, , lovely lady Anna, was not a problem, how good,

DON'T BUY FROM THEM - They're a disaster now. I don't know what's happened to them, but my last two orders have been a complete mess. And thinking… Read more

about it, previous orders weren't great either so service had been deteriorating for a while. My Christmas order didn't arrive in time for Christmas despite being ordered on 11 December and being mostly "in stock ships in 1-2 days". There was almost no communication about it, and when it did come the books came in separate packages days apart well into January. I should have learned my lesson then, but I thought benefit of the doubt, maybe it was a Christmas post or staffing issue. Sadly no, I ordered books on 25 February all "in stock ships in 1-2 days". I didn't get a confirmation email even though the money went through. It took them two days to reply to my message asking if the order had gone through (which it had) and TWO WEEKS LATER THEY HAVEN'T EVEN BEEN POSTED YET. They sent me a tracking number, but it's only been created, Australia Post hasn't received anything. No communication on reasons for the delay or updates. The website isn't accurate, they don't have stock, no one communicates.

I purchased a subscription to T: The New York Times Style Magazine in January. Unfortunately it has been removed from their offerings. After lodging a complaint, I received a full refund.

I'm thankful my child's booklist is all catered for by Campion. They have reasonable prices and provide prompt delivery.

Jason and his team were the consummate professionals in handling all aspects of the production of the 4 Volumes of 'The (Almost) Complete Works of E.… Read more

W. Cole.' The attention to detail was superb, right down to the quality and robustness of the delivered order and the unique method of allowing an individual Volume to be selected. Could not be happier.

I ordered three books, long out of print. I was very happy to find them available at all, and am a strong believer in recycling goods and books -… Read more

great! The books were by no means new and had been through many hands before they got to mine, but I was expecting that and the condition was exactly as described. Two arrived within a few days and the third took a week - very reasonable timeframe I thought. I scan op shops for books by this author - with limited success - so had turned to the internet. The prices were sadly not in line with op shops, but at around $10+ each were probably about right given the scarcity of the author's work, the decent condition, the fact that I wanted them sooner than the op shops were providing them to me (by about 10 years...) and that they were delivered for free (I invariably end up spending money on spuriously-required treasures, so buying through this site is likely to have saved me money and clutter). All in all, very satisfied and I'd recommend to anyone looking for books hard to find elsewhere and happy with used condition. I'm just about to order a couple more - I'll report it here in anything goes wrong. (I posted this on Trust Pilot too, so don't think it's suss if you see it on both sites. I was nervous buying books from the net - knowing if genuine success always helps with confidence.)

Good customer service prompt information delivery usually on time unless book is unavailable until a later date.

Just got my first order from Brothehood - 14 books, most said FAIR condition on the website, but honestly, they are all pretty good. Im very happy with the service and delivery. I'll definitely be an ongoing customer.

Son loved it and it was great quality, Have purchased multiple different gifts from this store and all have been great/high Quality.

Such a beautiful subscription service! Loved been able to come home to a new book and not spend hours in the store trying to pick a new one to try.

I get all my law books from Connor Court. Great prices and great value. Can take up to two weeks for delivery, but books are carefully wrapped and safely package. Quality service.

Delivery time was good, however, I was very dismayed and not at all happy when I picked up the order from the local LPO to find that the cardboard… Read more

package was not sealed at either end and that one of the two books ordered was falling out of one of the open ends.  I'm  assuming this was what caused damage to the base of the dust jacket of one of the books as the DJ was scrunched up and torn. The books were otherwise in good/reaonable condition for their age, (pub. 1990). One had a tight binding. the other evidence more usage. Would not chance buying a rare book from The Book Grocer.

Disgraceful service I ordered a book after confirming with them it was available in Australia only to be told 2 weeks later they had not ordered it… Read more

and will now have to come from the supplier overseas , then after chasing 4 weeks later given a different excuse that the supplier shipped it but they cannot find where it is ? Obviously honesty is not part of their business buyer beware I will never buy off them again no wonder Amazon do so well Abby’s is joke really disappointing

A wonderful bookstore, well renowned for having a wide variety of Christian books covering just about every subject for young and old! Bibles, music,… Read more

children’s books, children’s bibles. The atmosphere and ambience is very inviting, one can sit and research an array of books of interest, bibles, commentaries and so on. There’s a great little gift store too and a café which has a lunch menu, and coffee. They also have a great selection of greeting cards for all occasions and the staff are always helpful.. A great place!

Made Clarissa Fedeil's prawn skewers and pineapple and cucumber salad for Australia Day. Is was fabulous, so tasty we will definitely make this again. It was easy and quick, it's a WINNER.

I asked if they would open preorders for a limited edition boxset (Scum Villain's Self-Saving System, go read it) and they emailed twice to say yes,… Read more

soon, and then another email to notify me on the day it actually appeared on their site. They answered all of my emails within 24 hours with accurate information and dates. The boxset was published in America but it arrived at Kino after a mere week. It took only two days for them to sort through inventory and ready it for dispatch, and a day and a bit for AusPost to deliver it interstate. Efficient!

The packaging was very good: a sturdy box, and my bubble-wrapped boxset nestled in packing paper. There was another layer of bubble wrap on the top + a piece of cardboard. Not a scratch or dent on my precious.

Their prices are higher than competition. When I factored in shipping though, it turned out about the same. Kino has free shipping for orders over $50, so I recommend bulk-buying to take advantage of it. If you regularly buy books, their membership gives a discount and they have sales for members on top of that as well.

Bought a book today at Brunswick St bookstore Very happy experience Didn’t have second book I was after Went on to Readings Carlton Very different… Read more

experience Store not busy Woman behind counter told me quite rudely to get in a line There wasn’t one Belatedly said she could then serve me I didn’t purchase the book Many good experiences Dymocks and other outlets Very unsatisfactory Readings not the first time I’ve seen arrogance and rudeness

Would be zero starts if I could. They use TGE. As soon as I realised, I contacted them to cancel the order which I was told had been done. The… Read more

following day they said nope, sent it anyway. I have not received my parcel, TGE doesn't know where it is and QBD are doing nothing to help. They do not care about customers once they have your money

Ordered books, they never came – I have waited 3 weeks for books that were “in stock” and were supposed to arrive within 7-10 days. When I looked up my order on the website, it… Read more

showed that my order was “awaiting stock”… However when I checked whether the books were still on sale in their store, the sales page shows the books as being “in stock” and that they would take 7-10 days to get to my location.

I have had no communication from Boomerang books regarding this, so I have asked for my money back…

Will never use this company again, after I placed the order they asked for another 50$ US for extra shipping charges, I cancelled the order.

Bad customer service – I am shocked by the lack of customer service skills and care by the owner of Collins Book Store in Bunbury, very negative, cold sarcastic and rude… Read more

style of communicating took me by surprise. Clearly not looking to make any money. Suspecting he is on the spectrum I guess I am looking for a possibility his brain is wired differently therefore his behavior can be understood.

Received a Harry Hartog Subscription for Christmas and absolutely loved it. The books were incredible, so well chosen, and so thoughtful, interesting… Read more

and meaningful. The books were beautifully wrapped with lovely cards and they gave us an extra book for free! Would definitely recommend, great gift and a lovely store.

Best place to find a new or second hand book – We love going to the Paddington or Hornsby store. We love finding new books and we often find ourselves coming home with a new file of books. They have such a great range and the staff are always friendly.

I ordered an audiobook The Brothers McKay by Craig Johnson. When it arrived on the app the link to the title led me to another book, Gingerbread… Read more

Bones by Lindsay Lovise, which is not to be released until 4 August 2026. It took me a chat (cut off) and two phone calls (one cut off) over one hour to convince Audible there was a mistake their end.

I suggest the contact staff be trained to listen to the customer instead of making the assumption a number of times that I had made the mistake. I persisted for the benefit of Audible, but no apology or acknowledgement until I demanded one.

I acknowledge that Audible allowed me to return the faulty audiobook.

Do not use this service. Ordered a book April 24 - Order #10293 - labelled as in stock. No updates or correspondence since, even after 2 attempts to… Read more

contact them VIA their website. Not usually a person to write negative reviews, but unfortunately this site deserves it. Don't waste your time or money. Look elsewhere.

Sick and tired of ordering books through Abe only to be hit with extra shipping costs on top of ship costs already quoted. IF QUOTED A PRICE,IT… Read more

SHOULD BE BINDING. ABE SHOULD PAY THE DIFFERENCE IF WRONG. Also, there STILL is no option to pay via PayPal. Finally, you can't do reviews on bookseller performance like with ebay. Some are 10/10 but others are not so good.

No delivery received this week issue 19 Told it won't some next week 11th or 12th which means I am missing out on a week of both magazines. Not good enough. I am a subscriber of Take 5 & That's Life.

I really like this magazine and decided to get a subscription because of the offer of a bonus pudding from Pudding Lane to take an up front… Read more

subscription. The transaction online was easy enough but was not specific about special codes to enter for the free pudding and I therefore missed out on this free pudding. Not that the pudding was that important, I was looking forward to it. It is about the lack of key information and perhaps a bit of ‘smoke and mirrors type fine print’. Be careful!

Amazing but book took longer than expected – As Annie has said below - Alibris is quite slow so be patient. My book took just over 5 weeks to be delivered to my doorstep after shipping. Well worth it though for the price paid!