Best Book Shops in New South Wales Sydney, Newcastle and Wollongong

Have been eagerly awaiting the arrival of my favourite authors new book The Hobart Hotel which has just arrived in a timely manner, but very… Read more

disappointed to find it damaged on one corner with pages turned back. My brand new book already ruined. I was hoping to get it signed by the author in May in Brisbane. Gutted that I have to present a damaged book….yes it was in a cardboard sleeve, but it was far too big for the book ….needed bubble wrap before carefully placing it in the box. I take such good care of my books, so it left me upset instead of excited.

I ordered a twelve month delivery of Woman’s Weekly by phone as I found the web site too confusing. By phoning I was able to get what I wanted simply without making my way through all the unwanted stuff on the website.

DON'T BUY FROM THEM - They're a disaster now. I don't know what's happened to them, but my last two orders have been a complete mess. And thinking… Read more

about it, previous orders weren't great either so service had been deteriorating for a while. My Christmas order didn't arrive in time for Christmas despite being ordered on 11 December and being mostly "in stock ships in 1-2 days". There was almost no communication about it, and when it did come the books came in separate packages days apart well into January. I should have learned my lesson then, but I thought benefit of the doubt, maybe it was a Christmas post or staffing issue. Sadly no, I ordered books on 25 February all "in stock ships in 1-2 days". I didn't get a confirmation email even though the money went through. It took them two days to reply to my message asking if the order had gone through (which it had) and TWO WEEKS LATER THEY HAVEN'T EVEN BEEN POSTED YET. They sent me a tracking number, but it's only been created, Australia Post hasn't received anything. No communication on reasons for the delay or updates. The website isn't accurate, they don't have stock, no one communicates.

I purchased a subscription to T: The New York Times Style Magazine in January. Unfortunately it has been removed from their offerings. After lodging a complaint, I received a full refund.

Wonderful business that makes getting ready for school so much easier. It is so easy to navigate the ordering system and when returning a product, a friendly staff member took care of it swiftly with no issues.

Publishing my book with Jason and his team at Fontaine was a genuinely positive experience. From the initial manuscript submission through to final… Read more

production, the team was professional, responsive, and supportive. My book is on a highly specialised topic relating to American Civil War history and Jason's advice was very helpful in navigating the American market. His communication throughout the process was clear and timely, and I always knew what stage we were at. The launch process was handled smoothly, and I felt well supported throughout. Thanks to Jason and his team for helping my book become a #1 best seller on Amazon! Leigh Goggin - Reckless in their Statements: Challenging History’s Harshest Criticisms of Albert Sidney Johnston in the Civil War.

I ordered a book described by World of Books as very good condition. Received a book that must have been in a flood: pages, cover boards, dust cover were stained and warped. Boom was in poor condition.

Communication was immediate by return email. Concerns about a slightly marked box and a picture were sent to me for a decision and the parcel arrived… Read more

all within 3 days - as I live in the UK you managed the purchase for me and I thank you for excellent customer service

Just got my first order from Brothehood - 14 books, most said FAIR condition on the website, but honestly, they are all pretty good. Im very happy with the service and delivery. I'll definitely be an ongoing customer.

Son loved it and it was great quality, Have purchased multiple different gifts from this store and all have been great/high Quality.

Such a beautiful subscription service! Loved been able to come home to a new book and not spend hours in the store trying to pick a new one to try.

I get all my law books from Connor Court. Great prices and great value. Can take up to two weeks for delivery, but books are carefully wrapped and safely package. Quality service.

Two stars are for the delivery. Book had a broken spine a torned out page and was grubby . A waste of $18

Disgraceful service I ordered a book after confirming with them it was available in Australia only to be told 2 weeks later they had not ordered it… Read more

and will now have to come from the supplier overseas , then after chasing 4 weeks later given a different excuse that the supplier shipped it but they cannot find where it is ? Obviously honesty is not part of their business buyer beware I will never buy off them again no wonder Amazon do so well Abby’s is joke really disappointing

Made Clarissa Fedeil's prawn skewers and pineapple and cucumber salad for Australia Day. Is was fabulous, so tasty we will definitely make this again. It was easy and quick, it's a WINNER.

I have bought items on back order. It takes months and months for them to fill the order. Meanwhile they have had use of my money for all that time.… Read more

Don't buy anything on back order from Koorong - its not worth all the waiting you have to do. Worse service I have ever encountered as far as filling back orders.

Bought a book today at Brunswick St bookstore Very happy experience Didn’t have second book I was after Went on to Readings Carlton Very different… Read more

experience Store not busy Woman behind counter told me quite rudely to get in a line There wasn’t one Belatedly said she could then serve me I didn’t purchase the book Many good experiences Dymocks and other outlets Very unsatisfactory Readings not the first time I’ve seen arrogance and rudeness

The loyalty program really sucks. They don’t tell you when you sign up and pay to be a part of it that there is a minimum spend of $50 to use a $10… Read more

voucher. We buy books frequently but that’s a stretch in one purchase. Super misleading. Prices are akin to our local independent store and their loyalty program is much better. So is Harry Hartog’s. Both without an upfront fee. Will be shopping there in future.

I asked if they would open preorders for a limited edition boxset (Scum Villain's Self-Saving System, go read it) and they emailed twice to say yes,… Read more

soon, and then another email to notify me on the day it actually appeared on their site. They answered all of my emails within 24 hours with accurate information and dates. The boxset was published in America but it arrived at Kino after a mere week. It took only two days for them to sort through inventory and ready it for dispatch, and a day and a bit for AusPost to deliver it interstate. Efficient!

The packaging was very good: a sturdy box, and my bubble-wrapped boxset nestled in packing paper. There was another layer of bubble wrap on the top + a piece of cardboard. Not a scratch or dent on my precious.

Their prices are higher than competition. When I factored in shipping though, it turned out about the same. Kino has free shipping for orders over $50, so I recommend bulk-buying to take advantage of it. If you regularly buy books, their membership gives a discount and they have sales for members on top of that as well.

Ordered books, they never came – I have waited 3 weeks for books that were “in stock” and were supposed to arrive within 7-10 days. When I looked up my order on the website, it… Read more

showed that my order was “awaiting stock”… However when I checked whether the books were still on sale in their store, the sales page shows the books as being “in stock” and that they would take 7-10 days to get to my location.

I have had no communication from Boomerang books regarding this, so I have asked for my money back…

Will never use this company again, after I placed the order they asked for another 50$ US for extra shipping charges, I cancelled the order.

Bad customer service – I am shocked by the lack of customer service skills and care by the owner of Collins Book Store in Bunbury, very negative, cold sarcastic and rude… Read more

style of communicating took me by surprise. Clearly not looking to make any money. Suspecting he is on the spectrum I guess I am looking for a possibility his brain is wired differently therefore his behavior can be understood.

Received a Harry Hartog Subscription for Christmas and absolutely loved it. The books were incredible, so well chosen, and so thoughtful, interesting… Read more

and meaningful. The books were beautifully wrapped with lovely cards and they gave us an extra book for free! Would definitely recommend, great gift and a lovely store.

Best place to find a new or second hand book – We love going to the Paddington or Hornsby store. We love finding new books and we often find ourselves coming home with a new file of books. They have such a great range and the staff are always friendly.

SCAM - they take money out of my account every month, I never get credits to listen to books and I cannot cancel payment.

Sick and tired of ordering books through Abe only to be hit with extra shipping costs on top of ship costs already quoted. IF QUOTED A PRICE,IT… Read more

SHOULD BE BINDING. ABE SHOULD PAY THE DIFFERENCE IF WRONG. Also, there STILL is no option to pay via PayPal. Finally, you can't do reviews on bookseller performance like with ebay. Some are 10/10 but others are not so good.

Ordered a book. Did not arrive. They do not respond. Awful experience. Do not use.

I really like this magazine and decided to get a subscription because of the offer of a bonus pudding from Pudding Lane to take an up front… Read more

subscription. The transaction online was easy enough but was not specific about special codes to enter for the free pudding and I therefore missed out on this free pudding. Not that the pudding was that important, I was looking forward to it. It is about the lack of key information and perhaps a bit of ‘smoke and mirrors type fine print’. Be careful!

Amazing but book took longer than expected – As Annie has said below - Alibris is quite slow so be patient. My book took just over 5 weeks to be delivered to my doorstep after shipping. Well worth it though for the price paid!

Harassment from the start scary amount of phone calls and lots of pressure. Be aware. I’m blocking number and getting continued phone calls becoming aggressive.