Best Gyms & Fitness Centres in Australian Capital Territory Canberra–Queanbeyan

Never use Anytime fitness I am stuck with this scam 1 year contract. I stay regional NSW for like 4-5 months then Sydney for rest. So, I signed up… Read more

in regional NSW and I had to pay $22. After I moved to Sydney, I started using gym in Kingspark . I found out they charge $32 , after 6 weeks the home gym transfer. That was too much so, I found another Anytime and asked them first what was the the charge and they said $27. I waited for 2 months for gym transfer. Then, the new contract I got it has same rate of $32. I talked with receptionist and they were like it only goes up and it doesn't go down. So, I am paying $500 extra an year. I am gonna cancel and pay half. I think with remaining half I can pay for 9 month membership in Planet fitness or use no contract in Plus fitness for 16 dollars. I mean if you live like 2 minutes from gym and never gonna move probably gonna work but for other BEWARE OF THIS SCAM!! I guess.

Really impressed by how easy regular exercise is at Fernwood Ballarat! Such a lovely community of women supporting women, with a focus on wellness… Read more

and supporting each other. I now have a lovely community of a variety of different women and I've only been going for 2 months . It's so empowering! I feel so comfortable , confident and a huge sense of belonging. I especially love Erin Harris Zumba class. It is so much fun !! All the instructors are incredible! I could easily spend all day at Fernwood. Going to classes, catching up with friends in the cafe or massage chairs , and before doing group classes . I also love just going in and doing a quiet gym session and reading my book with a cuppa afterwards . I'm looking forward to doing the Mothers day classic with Fernwood .

Be very careful, pricing is vague and will catch you out! I took advantage of the advertised $99 intro offer I saw on Facebook (50% off) but was… Read more

charged $198. I queried this and sent them a screenshot of the advertised pricing on their website which states I would get to use 2 pieces of equipment, the massage suit and a bike, in the session. I was told the intro offer was only for use of one piece of equipment and because I used 2 pieces of equipment I pay double. This was never once explained to me or a choice offered during my 3 visits. I was only offered a choice of a lay down or an upright bike. I did argue this point and the very next day was sent a screen shot of the NEW website wording that they had obviously changed after my complaint!! They could clearly see the confusion and promptly acted, no offer of a refund or an apology, in fact denying the words had been changed just to insult me more. If this was a 50% deal then it's a very very expensive activity. In my final session I was not even hooked up to a heart rate monitor. If you plan to try it make sure prices are explained CLEARLY before you start. I have attached a screenshot of the website wording on 12/11/25 and then the new wording on 14/11/25 after my complaint about the price confusion.

G.A. Review – I have been coming to the GA for several years now, its like one big family. There is heaps of equipment, the staff are wonderful and I made a lot of new friends. Love it.

the worst service. donnot recommend to anyone. stay away before too late. They locked u in contract and wont let u cancel memebership. Never again. U cant talk to anyone proeperly, very disrespecful and rude.

Very good range of equipments, staff are genuinely supersuper friendly and helpful, as well as motivating.

Best decision I made in a long time – KAOS Theory is not just a diet plan and workout routines, it is a way of life. It helps us to make better decisions to live healthier lives. It… Read more

focuses on the mental aspect of your lifestyle to help you to get healthier. It is curtailed in such a way that you can adjust it to everyday life. Not everyone can live in a gym and have the perfect food plan because we live in the real world. This is where KAOS steps in and lays the road map for success. However, it takes personal discipline and determination for anything to work. This is a relationship and like all relationships, both sides have to be willing to work for it. We don’t get out of shape over night , so don’t expect results over night. Work hard, disciplined and steady; the success will come. Joining KAOS Theory has been one of the best decisions I have ever made.

Jetts O'Connor. Amazing no pressure environment. Management excellent. Personal training on customer request James, All the best mate.

Love the variety of classes - keeps training exciting and the coaches are knowledgeable, motivating, and genuinely care about your progress and… Read more

wellbeing. What really sets Function Well apart is the community. Everyone is so welcoming and supportive. The recovery facilities are next level and make it easy to balance training with proper rest. If you’re looking for a place that goes beyond just fitness and really supports a healthier lifestyle, Function Well is it. Could not recommend more highly!

Funlife Best gym in the northern suburbs – I have to give another Big shout out to Funlife Fitness Centre. I suffered an injury and could not do any gym work for over 2 months. I thought this… Read more

would impact my membership, however raising the issue with team member Sarah, she instantly resolved my problem there and then. Sarah's customer service in my opinion went well above and beyond what I expected. So again a huge Thank you to Sarah and the team at Funlife 10/10.

Absolutely love this gym – Can’t say enough good things about this gym. The staff are amazing. Nothing is too much trouble. Helen is amazing at the group over 50s sessions. She… Read more

keeps everyone motivated. Always friendly and helpful. She also took me through each machine giving me a great program to follow. The young male trainers are excellent too. I am 68 and feel like I have a new lease in life. The value is incredible giving seniors 20% off a fortnight. I am so happy I joined this gym as I live a 20+minute drive away but was wrapped to see a gym that caters for all ages. Couldn’t find one close to home that catered for my age. Also love being able to rock up anytime night or day using my free fob.

It Amazing, has totally changed my life – I recently booked an intro offer at KX Pilates Castle Hill. I enjoyed them so much that I have booked more. The instructors are so lovely and… Read more

knowledgeable. Their enthusiasm and positive attitude makes me want to be there. I feel amazing even after doing just a few classes.

Rude customer service – had a medical exemption from my doctor for medical exemption 3 pages long with all my severe medical history ex cancer patient escalates to an… Read more

argument trying to tell me there qualified doctors knowing my history what's exempt. I'm currently working full time with the medical documentation I have there telling me I'm not exempt so disgusted felt humiliated in front of customers. mind you been a member for 7 years at this gym. poor customer service also phoned the gym prior to visiting it was told its ok with my medical documentation I have.

Bad service. I tried to cancel my membership with Plus fitness South Lake, WA. I went into the gym and asked to cancel my membership. I was… Read more

handled a business card and told to email to cancel, no explanation why I could not cancel in person. I then emailed and no response. I called but no one picked up the phone therefore, I emailed again following up and received a response email 3 days later with no name on the response. Since that date my account has been charged 3x in total. I called the business for 4 weeks straight, every day and multiple times during the day and not once did they answer or pick up ever. Therefore , after calling again and no answer, I emailed asking them to stop taking money and remove the CC from their database. Instead of getting a response email confirming it's all sorted, they took another payment the next day. So instead of confirming a customers cancellation, they just take more money. Deceptive conduct as customers can't get any service or answers as they just keeping taking money with no repercussion. Can't close the membership in store, can't call to get information and can't get an email confirming anything / closure. Another $150 and had to go to the bank and close my CC and rearrange everything. I can't imagine how many other people have had this issue leaving. Save your time and energy and find a real gym that can run a business and provide actual transparent service.

Best Gym ever! – I have been a member of a gym since a young teenager and this is by far the best gym I’ve ever attended. The staff are seriously the most friendly… Read more

you will ever find. Paul the manager greets you from 10 meters away with the biggest warmest welcome! The instructors are all so great at what they do. The reformer Pilates studio, all the classes and variety of equipment are first class. You will not be disappointed

absolutely love next generation Ryde! After living away from the area for many years it is a big part of what brought me back to live close by and go to this gym! a game chamger for health has every facility you could want!

Best way to work out. The trainer comes to your home with the equipment.

excellent teamwork and trainers', lovely community and workout sessions, I completely recommend!!!

Great gym – Good gym and great equipment. Especially for legs. Must train at

Stay away from their scam – Absolutely money making schemes. I signed up online and did not receive any agreement. Did not attend a single class due to injury and later moved… Read more

out of Brisbane. Continued charging then and then now when requested to cancel membership their form wasn’t working and opted me for temporary suspension. Suddenly sent an email to uplift the suspension of the account and when requested to cancel still continued to charge saying it is a 30days notice. Been out of work for months having no funds in bank but sorta threatened mentioning third party collection. They made money out of me and I haven’t stepped into their gym even once.

Great gym for helpful friendly service.Staff are first class and cater for all ages and conditions – absolute fabulous gym for a happy and helpful place to get fit and healthy.Staff are first class and friendlyI.am into my 70ths and there is so much for older people to do.

I was discriminated against for partial hearing loss at Elixir Club Bondi Junction and not allowed to attend further Pilates Reformer classes. I was… Read more

told wearing hearing aids is unsuitable. No explanation given as to why wearing hearing aids is unsuitable. I was advised that I was being discriminated against by text message from the Membership Advisor rather than in person. At my first Pilates class I didn't wear my hearing aids and mentioned to the instructor that I normally wear them to hear better. The instructor then advised me to wear my hearing aids in order to hear her better next time. Then I received a text the next day saying I was locked out from attending further classes. When I asked at the front desk what was happening the two staff on duty referred me back to the Membership advisor who was unavailable until Monday, after the weekend. The front office staff also said if they try to contacting management on the weekend they are ignored until Monday. When I mentioned the text message advising I was being being blocked from attending further Pilates classes because of my hearing aids they acknowledged that thhey know about that but didn't want to say as it might be hurtful (or maybe they were embarrassed at having to deliver such a message). They also acknowledged that they knew how it felt to feel discriminated against based on their ethnicity. Mixed and confusing messages and discriminatory. After providing my customer feedback and expressing my frustration and hurt by being treated this way, the front office staff became defensive and asked me to leave the premises.. Ironic given the decor of the club is Buddha themed yet they are not true practitioners of compassion in reality. In my career I've learned customer feedback is gold to a firm, that companies pay millions to learn what customers are really experiencing. And to ignore real time customer feedback is folly.

Achieve goals, get results – You are greeted by name as you walk through the door. The trainers are friendly, knowledgeable and they assist you with every workout. Just like… Read more

they advertise, you are called and encouraged to make a booking if you have not attend the gym for a few days. I have trained there for 3 years now and have achieved far more than I ever dreamed possible. Can't hide the wrinkles, but I am feeling 30 years younger. Fitness is a long term process. These guys understand where you are at and work they with you.

Alive Health & Fitness Narrabundah – Member Review I’ve been going to gyms on and off most of my life. To be honest, I never really enjoyed it — I… Read more

went mainly because of weight issues, and while it helped, it was never something I looked forward to.

That all changed a year ago when I joined Alive Health & Fitness in Narrabundah, ACT. I absolutely love going in and training now. Every time I step through the doors, I’m greeted with a smile, and most of the staff know my name — which makes it feel so special. I genuinely feel like part of the gym family.

The staff here are exceptional, and I’m so grateful to them for making every visit start with a smile. I even challenged myself to try a couple of group classes — and OMG, Rachel (3D30) and Janelle (Power) are amazing instructors! I’m officially hooked and will be attending more of their classes for sure.

Alive Health & Fitness is hands down the best gym I’ve ever been to — and I’ve been to a lot.

Thanks, team. Raf

Extremely disappointing experience with Fitness First. This experience made it clear that customer satisfaction is not a priority at Fitness First.… Read more

After permanently relocating to an area with no nearby Fitness First clubs, I requested to cancel my membership due to lack of reasonable access. Despite this, there was no attempt to offer a fair or reasonable solution. Every interaction felt transactional, scripted, and focused solely on enforcing fees, rather than understanding real-life circumstances. There was no empathy, no flexibility, and no genuine effort to help — only a rigid insistence on payment, regardless of the situation. A company that prioritises contracts and fees over people may protect its revenue, but it loses trust. Based on my experience, I would not recommend Fitness First to anyone who values fairness, transparency, or customer care.

I would like to share some insights regarding my experiences with Natasha from the World Gym Australia head office in handling my concerns. The issue… Read more

I raised was quite serious, and I anticipated it would be addressed appropriately. Natasha was very pleasant and friendly during our phone conversation, demonstrating a kind personality, and she was cooperative and empathetic toward me. I appreciate her efforts, understanding that she has limitations and that there are supervisors above her. However, I feel it is important to express some concerns about the overall professionalism at World Gym Australia, especially regarding the safety and well-being of women at North Lakes World Gym. Unfortunately, my personal information was shared with outsiders, and my full name was disclosed in a Google review response, despite informing staff that I am a victim of domestic violence and require sensitive handling. I have experienced stalking and harassment, which have significantly affected my well-being. It was distressing to observe groups gathering and following me around the gym, creating an environment that felt unsafe. Additionally, I noticed some security cameras were not operational and observed activities that appeared suspicious. I am also concerned about my ban from the gym, which seems to be aimed at protecting the gym's reputation. As a 51-year-old woman, my primary focus is on my personal journey—sharing this account was not for personal gain. I believe that respect and safety for women should be top priorities. Unfortunately, I feel that my safety was compromised, and I hope the gym will consider implementing further protective measures. I encourage others to report any unethical behaviour to help foster a safer environment for everyone. I have also noticed that some individuals at the gym appear intoxicated, and some follow me around, which I find concerning. These individuals may lack respect or proper conduct, and it is important to ensure a respectful environment. I also believe that visible signage regarding acceptable behaviour—such as prohibitions on harassment, staring, As Josh andhis best frind Tony have been acting and staring onyour womne i supct they have involvement in some activities —would be beneficial to reinforce expectations. To all women, please consider exercising caution with sharing personal details and remain vigilant in your surroundings and in the car park. Keeping detailed notes of any incidents and reporting them can help improve safety for everyone. Support each other and report concerns, as this can contribute to making the environment safer and more welcoming—because protecting the well-being of customers should be a priority for World Gym Australia.

Overall, most of the staff are rude and disrespectful. They lack manners, and Mr. Kurt Mudford, the owner, is arrogant, rude, and unprofessional. The personal trainers don't practice what they preach, and the machines are broken and not working; sometimes they do, sometimes they don’t. Very dirty toilets; when I was there, the facility was filthy and never cleaned. There are people who go there with no good intentions. You can see they’re not into fitness; they are there to look up women. This place's underworld, garbage-filled carparks, is very dirty most of the time. You often see bottles of alcohol. I am concerned that now young children go to the gym unsupervised and are exposed to dangerous people.

The "% busy" reported in the app is often completely understated. For example, this morning the app reported 13% busy. I estimate it was at least… Read more

90%. Obviously caused by the entrance/exit gates being locked open - people are not checking in/out. Cannot trust the app. Gym too busy.

Great facilities and location – Great facilities, equipments are well-serviced! Not crowded in the morning, great for a quick gym session and shower before going to work! Suggest to hire more staff for shower clean up.

Gym was okay, had a decent selection of equipment. Just wished there was more lighting in here as it can get quite dark in some areas.

Disappointing – Asked for a quote on the phone for very specific services they offer (ballpark). They refused to provide even a rough idea of costs, instead… Read more

proffering consultation which sounded more like a price gauging exercise. Disappointing that poor customer practices exist when I’m more than keen to support a local business.