Best Online Doctor / Telehealth Services in New South Wales Sydney, Newcastle and Wollongong

Love that I can stay home when I’m sick and not spend half the day trying to see a doctor in person just to confirm I’m sick instead of actually resting. Love Updoc.

Tried a few prenatals before settling on Kin, and I'm so glad I made the switch. They don't upset my stomach, don't leave a horrible aftertaste, and are much easier to take than the others I've tried. Highly recommend!

Easiest and Quickest ... I rarely go to the doctor and this was my first respiratory complaint since before Covid. I tried a service linked to my… Read more

health fund and couldnt get their website to work and still waiting for a call back, I googled and looked at a couple and wasnt fussed on subscribing (or the reviews on this webpage), then thought of my pharmacist, and looked up Priceline and went through their link. Filled out the form, and as I wanted more than one day on my certificate, got a 20 to 30 min wait for a Doctor. Dr George called in that time, was sensible and didnt make me feel rushed. All done and dusted and back to bed. Oh and got to use my Sisters Club discount, bonus.

So easy to get a referral. Quick phone call on a Sunday morning bulk billed. No judgement, very friendly and professional. Thanks team.

Fast efficient and friendly service Dr was very thorough and professional

I booked an appointment that included two appointments. I spoke to the lady on the phone for about five minutes in the first appointment and she… Read more

couldn’t help, the appointment was really unprofessional. As they didn’t help , I contacted them and they agreed to refund $250 of the fee for the second appointment even though I felt that they should’ve refunded all of it . However, we are now going on 30 days from the appointment and from the requested refund and from the time that they said that they would refund me and I still haven’t received a sent back. When I call paramedic, I’m answered by the same person who continues to say that it’s with the accounts department is being processed.. I feel like he’s the only person that works there, I’ve also sent five emails and other than the first email. I’m saying that the refund made the $250. I have never received a response to any other email., I’ve asked to speak to management who I’m told would call me back and no one ever calls me back. To this day, I’m still waiting for my money to be returned. I will need to file an NCAT I believe to get the money back in the end. I cannot believe how unprofessional this company is. I would never recommend them in my life. All you have to do is give him a phone call to see what I mean by how unprofessional they are .

Could be harder. Do lose firmness quicker than I used to. Size and girth not as much as I used to be as well. But, does seem to have some benefit.

Fantastic customer service with Ashleigh from Customer care. Had a little detour with my parcel arriving late and the box damaged causing my product… Read more

to have burst open She was onto it immediately. new product arrived withing 2 days and a $10 voucher for future use too. Thank you Ashleigh, professional and prompt

Patient support takes multiple contacts to actually get a response. Treatment plan interface is buggy - in order to renew treatment plan you have to… Read more

contact patient support to manually skip it, then have another Telehealth consult because they don’t issue repeat scripts. This is not done with any urgency, I have had at least 3 instances where I have taken my meds late because I’ve been waiting for their patient support team to get back to me.

Don’t buy things from their “pharmacy” - prices are wildly inflated. E.g. they charge ~$615 for mounjaro 10mg - this costs ~$530 at chemist warehouse.

Avoid at all costs!

Top notch customer service and excellent professionalism shown through out buying items.

It was very easy to book and choose a practitioner that was right for me with all the information and filters.

I’ve lost 12kilos and I recommend it to others Having to lose weight has made me feel great and look good again!

2 hours trying to get a prescription. Still I can't get it. They make me go to the different website, do this, do that ,do this again, you have to wait because of this. It ia the worst system every I experienced in many countries.

Easy to deal with and quick posting of products ect.

Really happy with their service. Very easy to get in touch and people is very friendly.

I recommend doctor Jimmy, he has been very kind , patient and understanding with me

I had recently been I. Hospital ( had phlebitis and a uti. Path forms and help all occurred very quickly

Great service with excellent support was provided within the website.

At 57, living with diabetes, I thought I was reasonably fit and healthy. I strength train three times a week, walk regularly, and eat a balanced… Read more

whole-food diet with plenty of protein, healthy fats, and carbohydrates.

Over a period of 3–6 months, I experienced rapid weight gain of around 12 kg, along with constant bloating. I could literally see myself getting bigger, and the harder I tried to lose the weight, the worse my symptoms became.

I tried countless approaches, including seeing doctors, therapists, and naturopaths, but nothing seemed to provide the answers I was looking for. As a last resort, I came across Lucy Rose Clinic online. After researching the clinic and reading the many positive reviews, I decided to give it a try.

I’ll admit I was sceptical at first, but I also felt there was a missing piece to the puzzle.

Since starting with Lucy Rose Clinic in March, I’ve lost 11–12 kg, my bloating has completely disappeared, and I genuinely feel fantastic. I can feel the difference from the inside out. My blood tests and other results have improved significantly, and my treatment plan has helped me get back to feeling like myself again.

If you’re struggling to find answers, don’t give up. My experience with Lucy Rose Clinic has been life-changing, and I’m so grateful I took that step. I only wish I’d found them sooner.

Booked for a regular script repeat; I was away from home for exam period and hadn't kept track of how much medication I had left. The doctor was… Read more

rude and dismissive; she told me the dosage of my medication for my condition was extremely high. I told her it was actually at the low end and she simply told me "that is wrong". I have since confirmed that it definitely is at the lowest end.

She provided the repeat anyway (after a 1m 43s consult) so I'm unsure why she bothered being so rude to begin with.

If you actually need a skilled and knowledgeable practitioner I would not use this service.

I have been told by the doctor during the call that I will get a repeat prescription, however, I found out that this hadn't happened. I called, left… Read more

a voice mail. No answer. I called again, waited for 45 minutes, then was prompted to leave a voice mail again. Left one, no answer again!!! That was days ago. I have had issues previously with not receiving timely calls, despite me booking a time slot. This is completely unacceptable and unprofessional. I am considering getting the Ombudsman involved, because only then will you be treated like a valued customer. I will look for another medical provider, as I need a certain degree of service, one that Medmate has proven not be able to provide. I would recommend, run from them!

Bad service, they booked me in for an appointment, and the doctor never showed up.

Easy to follow , fast service Extremely convenient when unable to drive to a doctor when living in the country

Really quick and easy service to get a required prescription, emailed over to me whilst still on the phone and the Doctor stayed on the line until… Read more

I’d checked I received it which I thought was great too! Well worth the money I paid, cheaper than a consultation at my regular gp and much more convenient

Absolutely terrible to try and register/pick a Psychologist. Poor communication, constant platform errors, and then quick to charge you $100 for an… Read more

appointment non attendance, when it was actually their platform error. Logged in 5 minutes before session and waited 20 minutes and messages not responded to. Do not recommend!

I had a really great experience with Kantoko Australia. From the initial booking process right through to my appointment, everything was… Read more

straightforward, professional, and easy to navigate.

The psychiatrist was friendly, understanding, and took the time to listen to my concerns without making me feel rushed or judged. Being assessed for ADHD can feel a bit overwhelming, but the whole process was handled with care and respect, which made a huge difference.

The team was responsive, communication was clear, and I felt supported throughout the process. I’d happily recommend Kantoko Australia to anyone looking for ADHD assessment and treatment

Telehealth – I had a great experience with Doctor Help. The process was straightforward, and the consultation was convenient. The doctor was professional and… Read more

attentive to my needs, making me feel well cared for. I will definitely use their services again in the future and highly recommend them to anyone looking for reliable Telehealth services

Very poor turn around time to provide medical certificate….completed form on a Saturday and Monday lunch time I am still waiting. Contacted admin and… Read more

politely asked for an update to only be told 48 hours is the only time frame that they can provide.

I decided to pay for another medical certificate through updoc and received my certificate within the hour at a cheaper price.

I asked for a refund but was told they are only possible if you get over charged.

If you need your medical certificate promptly I would not bother using this company.

My Husband burnt his arm at work and didn't tell me till he got home at 7pm. The doctor helped us manage the wound without waiting hours at a… Read more

hospital or urgent care at 7.30PM. The video feature made it easy for the doctor to assess the situation and prescribe accordingly. He even suggested that because it happened at work it was work related and did the necessary paperwork for his boss. Premium service, will definitely use again

Absolute scam company. Cancels appointments 5 minutes before repeatedly. Purports to be a legit clinic run by doctors but website only includes one doctor. Plan on making report to health care complaints commission. No ethics at all