Best Carpet Cleaning Services in Australian Capital Territory Canberra–Queanbeyan

Excellent service and results with my carpets and lounge cleaning. People were really professional and helpful at every step. Highly recommend

I am extremely disappointed with the service provided by Pure Dry Cleaning, specifically the technician, Jeff. Jeff sprayed my three rugs and then… Read more

used a small machine, stating that he had “steam cleaned” them. I have engineered floors, and Sandra from Pure Dry Cleaning had previously advised me that the rugs should be taken outside and not cleaned on the engineered flooring. That advice was not followed. While there was no damage to the floors, the actual rug “cleaning” consisted of about five minutes of vacuuming per rug, which he then considered complete.

The couch was another major disappointment. Jeff stated that the marks were “stains,” which they were not. The clean was extremely quick and superficial. I later re-cleaned the couch myself using a basic Kmart cleaner, and the amount of dirt that came out was significant — enough to fill a vase — which clearly shows the job was not done properly - see attached picture for the dirt.

I want to acknowledge that the office team were professional and polite. However, the technician’s workmanship and the claims about his years of experience are highly questionable based on the outcome of this service.

Unfortunately, I would not recommend this service based on my experience

I had the carpets in the two bedrooms in our unit cleaned and pest control completed through out the unit. Luke from Dry Master Sunshine Coast did a… Read more

great job. He arrived at the scheduled time and completed the work in a professional manner. Luke was great to deal with and highly respectful of our property.

My carpet is 8 years old, with large spot stains and areas of high traffic wear with general grime.The technician firstly examined the floor area,… Read more

made recommendations then provided a quote. For the service I accepted his advice. All spot stains where removed, carpet sanitised then Scotch Guarding applied. The result was a carpet that looked like new, pile lifted and increased stain resistance.

Found them through a neighbour who’d used them before. The cleaner showed up bang on schedule, did a quick walkthrough, and cracked on. Took care of a coffee stain that’d been there for months. Looks brand new now.

I have been using local guys in Bunbury for over a year now and they have been pretty consistent however I recently let them know the tile floors… Read more

upstairs and downstairs had not been mopped, with spill marks and dirt still on the floor, they gave $10 discount and advised they wouldn’t be cleaning for me again? Very unprofessional

I am extremely disappointed with the end of lease cleaning service I received. Despite being charged for the service, a significant amount of the… Read more

cleaning was either incomplete or not done at all. The quality of work fell well below expectations.

What made the experience even worse was the way my concerns were handled. Throughout the process, I dealt with the manager, Danika, whose communication was unprofessional, dismissive, and at times rude. Instead of working towards a resolution, my concerns were met with a lack of empathy and support, which created unnecessary stress and frustration.

Before payment was made, I received multiple calls requesting immediate payment. However, once I raised concerns about the quality of the service provided, communication largely stopped and my attempts to seek assistance and resolution were ignored. This level of customer service is unacceptable and does not reflect the standards expected from a professional cleaning company.

The way this matter was handled has caused significant stress and anxiety. As a paying customer, I expected respect, professionalism, and accountability when raising legitimate concerns. Unfortunately, that was not my experience.

Based on my experience, I would not recommend this company for end of lease cleaning services.

looks like This company gives realators fake cleaning recipts. this is a scamcompany

We booked a three bedroom apartment carpet stretcher, I was quoted $650, the guy came 1.5 hours later, then asked for $1180, he said hallway and… Read more

living room was not included. That is a complete misleading as I specifically confirmed with the rep about hallway and living room. Avoid!!! This company is a fraud!!!

WORST CLEANERS - absolute rip off - damaged property, were therefore 14 hours and didn’t clean anything, I had to pay for another bond cleaner, avoid at all costs

Carpet Clean Doctor and will definitely be using their services again in the future! – Carpet Clean Doctor transformed my dingy, stained carpets into pristine floors that look brand new! Their service exceeded my expectations in every… Read more

way. From the initial inquiry to the final result, their professionalism and attention to detail were evident. The technicians arrived on time, equipped with advanced tools and eco-friendly solutions. They tackled even the toughest stains with ease, leaving my carpets fresh and smelling fantastic. What's more, their pricing was fair and transparent, without any hidden fees. I'm beyond impressed with Carpet Clean Doctor and will definitely be using their services again in the future!

Josh and the team did a great job packing up years of collective stuff and moving into storage. Timely service with clear communication and delivery. Happy to recommend

DO NOT USE THIS SERVICE. They did a NDIS clean of my floor tiles for me. Floors left dangerously slippery. Overcharged stated price, I complained but… Read more

they said they would get debt collectors if I didn't approve it for payment. I slipped and fell, manager couldn't care less. Extremely rude. I can't say it enough, but DON'T USE THIS SERVICE. UPDATE: Operator came out, about 3 weeks after initial service, and admitted the floors were slippery and he might have used double sealer. Floor stripped back and fine now. Just to add insult, I received a bill for the remedial work of $130.10 for their mistake. The Franchisee is only interested in the money not the service or customer.

Had a large stubborn black coffee stain on our carpet. Jode attended and did a fabulous job. He was patient, thorough, worked well and gave good… Read more

advice, which we followed. He attended a second time, at no extra cost, to give a final spray, which removed 99.99% of a very ugly stain. We have been very pleasantly surprised on how well the carpet looks now, something we were not expecting. We are very happy. Thank you and well done Jode & Stain Busters.

Yesterday I used Five Star for the second time in 12 months and they were just as as amazing as the first time. Tony arrived on time, was friendly,… Read more

got the stains out of the carpet in no time, cleaned up and was out the door within the hour! Meanwhile, Rachel at head office provides the best and friendliest customer service I have ever experienced. Great value for money too!

Can’t recommend Nick enough, I’ll be booking my couch in for a regular clean. He did such an amazing job and was also a lovely chap.

I googled carpet cleaners to get a stain out of my carpet which was from a purple shampoo toner and a red wine stain out of a mattress and Stain… Read more

Busters came up as a recommendation, so I rang, booked and they came out. He tried to get both stains out but it didn't work, so sprayed them and said to leave for 7 to 10 days. After about 7 days I couldn't remember what I had to do so messaged him and asked...no response so went into Stain Busters website and told them and again ignored...yes original red wine stain removed but water stains left and Stain on carpet still very much there...they are definitely not 'Stain Busters'!!!

Perfect Clean – Great communication throughout. Arrived on time. Left place neat and tidy. Everything spotless from floorboards to windows for end of lease cleaning. Professional manner and am satisfied and impressed with their work, thank you!

I had a bad experience with these guys. I ordered some cleaning products and even though they charged me postage fees, they refused to post but… Read more

insisted to drop off, even though I don't have a physical address but only a PO box. After much back and forth with them, I was able to collect it from the post office, which was kind enough to accept a drop off like this, and then it arrived like this (see photo). One bottle unsrewed, half the content missing, unappologetic customer service, so really don't recommend.

Great – I had a roach and daddy long legs problem at my house Rafael is a top bloke he really looks after his costomers if there is a problem still he will be back out to fix it I recomend this company for sure

Useless money rip off – I asked for a person to give me a quote for an ant infestation outside my home. Person arrived early and was shown the ants on the outside of the… Read more

house where ants had been entering the house. Told he could do the work immediately and quoted $280. I agreed then was told to use powder to kill any nests when he went under the house would be another $80. I agreed. He used a mask and gloves and sprayed the edges of the house exterior and windows! I went to look at the work and he had puffed a powder into the exterior grates and because the entrance to under the house was again blocked I assumed he had been under the house to use the powder. I tried to pay using my credit card but it was declined by his machine which was strange as I knew I had the funds available. While he was still here I rang my bank and was told there had not been a request and there were enough funds. The problem was his machine. I went to their bank the next day and paid the account. One day later there was a mass of ants on my kitchen wall. I sent a photo the company who delayed their response by saying they couldn’t read my phone number on the invoice of which they had a copy! Ants in other rooms and requested again a follow up visit. I explained that the ants were inside since they had done the treatment but they said that inside was not the agreed job. This went on for two weeks until they ended by saying as far as they were concerned the matter was closed. When I managed to open the access to under the house the operator had not been under the house at all. Sorry for the long post but it’s best to be prepared for their nonsense if you use this company. I have had to use ant baits inside the roof to get rid of the ants that they didn’t kill just moved on. DO NOT USE THIS COMPANY.

Awful – Cancelled LAST minute then did not turn up for the reschedule appointment ANDDDD didn't ring back after I contacted them to find our where they… Read more

where, and to top it off lied on the phone for the reason for the cleaning service not turning up !!! Booked this 3 weeks ago so enough time honestly to organise some one to clean one lounge and scotch guard another new one

Good team , did perfect work as per how i wanted. Very detailed work.

Beyond happy with the result – I just used Mega Fresh for both my tile and carpet cleaning, and I’m beyond happy with the result. My floor feels and looks new! The team was polite, arrived right on time, and got straight to work. Highly recommended!!!

Cleaning was poor for an end of lease clean. Cleaner stopped responding. Had to pay for cleaning on the bond. When I called Austral was hung up on by the person on the phone. This company is a scam, do not use!

Quality Work & Great People – Grant and the team at I Clean Carpets & Windows are very professional, competitively priced and produce high quality results. All my dealings with… Read more

them have been excellent. Very quick to respond. highly recommend them to anyone in the Adelaide area looking for a fantastic carpet cleaning service

Excellent Results & wonderful service – What an exceptional & professional job. Vinnie is thorough & meticulous, taking his time to ensure the work was completed to our expectations. I would have no hesitation recommending Steam-X Carpet & Upholstery Cleaning to our friends and family A+++

Reliable and top cleaning services – Amazing service! HP Professional Cleaning did an incredible job on my home's house cleaning, oven cleaning, and window cleaning! Reliable and… Read more

trustworthy cleaning services in Perth. Their eco-friendly cleaning products and state-of-the-art equipment left my home spotless. Highly recommend their professional cleaning services for a sparkling clean home! https://www.hpprofessional.com.au/

This company didn’t even vacuum our floors and ignored all responses when we tried to contact them, they cost us $385 in additional cleaning services since they didn’t care. AVOID

I’ve known Matthew Smart (“Smarty”) for a while, but I’d never used Smarty’s Carpet Cleaning until recently – and I’m glad I did! Smarty turned up… Read more

on time, got straight to work, and was thorough from start to finish. He’s a genuine bloke, with a wife and kids, and clearly takes pride in his work. His customer service is fantastic, his prices are competitive, and he uses proper trade‑quality gear – not the cheap stuff.

What really stood out was that he’s willing to go the extra mile to make sure the job is done right. I’d happily recommend Smarty’s Carpet Cleaning to anyone, and I’ll definitely be using his services again.