Best Lighting & Fan Shops in South Australia Adelaide

The staff responding my questions on line were very helpful. I received my order promptly and it was carefully and well packed. Great service.

Not only was the product absolutely horrendous, I had to pay for for postage of goods, and still not received a refund. To quote the representative who I dealt with " if you don't like the service don't shop here" and then hung up.

Very helpful customer service and online advice about appropriate products for my circumstances. Recommended by my electrician and wouldn’t hesitate to use again.

Fast and accurate despatch. Product as described. Very happy with purchase.

Lovely fans, I have re-ordered another two. Very quiet, lights are dimmable and they look good, clean and modern. Overall I could not be happier with them.

There could be no rating too high for the ladies who assisted me in purchasing a ceiling fan for a difficult bedroom. They knew their products inside… Read more

out and spent quite a bit of time with me to make sure I bought the perfect fan for which I was very grateful. They then blew me away with a follow up email revising all the information they provided to make sure I wasn’t confused as we discussed a number of fans. I’ve never had such good service anywhere. They are a credit not only to the company, that has hit gold by having them on board, but also to the themselves with their intelligence, knowledge and patience. Well done ladies!

I ordered 2 exhaust fans for a bathroom renovation, one for the bathroom (Luna Quiet Boost) and one for the separate toilet (Clio 100). The one for… Read more

the toilet ended up being unsuitable and I really appreciated the help of Hilary and Maxine in arranging for an exchange for another Luna instead. The process was relatively smooth and the exhaust fans look great and work well. Very happy with the product and the service.

Such a positive customer service experience with Hilary at Pure Ventilation. I had to make changes to my order on a couple of occasions and Hilary… Read more

went above and beyond to help. She was quick to respond and double checked everything so the order was perfect! She was also super friendly and I’m so grateful for her support! 10/10 customer service

Fantastic in every way - really helpful and top quality products. Highly recommended!

This what I wrote, word for word: Hi John, thank you for being so fast and providing a link. I've been able to order the extension from a local… Read more

lighting/ fan shop and it is in the process of being sent. Well done, a pleasant change from being ignored by industry

Never buy anything from Mica Lighting in Victoria. They are crooks who sent me broken expensive lamp and then refused to honour an obvious consumer… Read more

warranty. My complaint with Victoria Consumer Affairs was nothing but waste of time. They just refused to deal with this but send me to the court where just registration fees would well exceed the value of the product. Just hopeless!

I have purchased several items from Beacon in the past but haven’t had to use the warranty process until now. We recently purchased two Parsec… Read more

exhaust fans that had specifications to run at 47 dB. These fans are extraordinarily loud and run at 67 dB. The noise is unbearable. And not aligned to product specification. Beacon was unwilling to do a return or replacement stating that it was normal for the product despite specifying noise range on their website. In addition the timer switch provided was faulty and they weren’t willing to replace this either. Overall very disappointing experience.

Beacon has subsequently offered to replace the faulty timer switch, but we are stuck with the noisy fans. Which we will now incur additional cost to replace with a better quality product.

I purchased a Bally light pendant from Mica Lighting to replace one that had accidentally been broken at our store. I selected the insurance option… Read more

during checkout, and the pendant arrived safely. A couple of weeks later, another pendant was broken, so I went back to order a replacement. This time, I didn’t choose the insurance — the first one had arrived fine, so I assumed it wouldn’t be an issue. Unfortunately, the second pendant arrived completely shattered. I contacted Mica, sent through the requested photos, and was told a claim would be processed. A few days later, I received an email saying that because I didn’t select insurance, they wouldn’t be replacing it. That was it. I tried calling them, but their number just redirected me to email. I followed up again via email, explaining the situation and that I was a returning customer. I even offered to pay extra for shipping. It’s been over four weeks — still no response. At this point, it wasn’t even about the $150 — I just needed a working light. I ended up finding the same product through Oz Lighting. I spoke directly with a salesperson named Josh, who was incredibly helpful and responsive. I ordered the pendant (again, without insurance), and it arrived — shattered. I called Josh, and he immediately sent out a replacement. That one also arrived broken. I couldn’t believe it. After another call, we agreed not to risk shipping again, and I arranged for a driver to collect the next one in person. Josh later confirmed that even they were receiving this product damaged from the supplier. Finally, after a few days, two new pendants arrived in perfect condition, and I had my driver inspect and collect them. Thanks to Oz Lighting’s amazing customer service, I now have everything back in order. But after my experience, I’ll never shop with Mica Lighting again — poor communication, no accountability, and no regard for returning customers.

Zion was amazing at helping me find the correct part I needed for my ceiling fan. I ordered through an external distributor and there was a missing… Read more

part which they could no longer supply. I contacted Claro and not only did they sort it out promptly they didn’t even charge me! Fabulous service thanks Claro and Zion!

Great sales service and technical advice. Easy to install and nice and bright. For the first few weeks we were always looking to turn off the lights in our previously dark dining room.

Do Not Purchase from Jd Lighting! – Do Not Purchase from Jd Lighting! I made the mistake of purchasing a ceiling fan from Jd Lighting in October. Unfortunately, it arrived faulty, and… Read more

after several attempts to contact the company through emails (most of which were ignored), I had to take the matter to QCAT (Consumer Tribunal). After that, I finally received a response and was instructed to return the fan for a refund.

It’s now late January 2025, and I still haven’t received my refund. Despite multiple follow-up emails demanding my money back, Jd Lighting has continued to ignore me. This is absolutely unacceptable behavior and shows their lack of accountability.

I strongly advise against purchasing anything from this company. I am now planning to escalate my complaint to the Fraud and Tax Office to investigate their dodgy practices. Save yourself the trouble and look elsewhere for reliable service and products.

Arup helped me with remotes for my fans. Great service

So happy with these fans. From the quality to the tec it’s right up there as one of the best fans on the market. I have installed these fans on mine… Read more

sites in WA and from there I decided to purchase.

I bought 7 and had great correspondence and support from The tec team over east. It said not to make it personal so I won’t mention his name. But thank you J….

Would I buy them again? Yes. I plan on building in the future and will be installing them in every bedroom and living space.

Full access through the app if your into that. Links up easily to google home as well. So on them hot days switch them on before your drive home and have that breeze hit you in the face once you open the door!!

They run quite at night. Have the capability of moving lots of air when required and are efficient to run also.

One last point. If it’s for the long hall in your own home. Before you decide not to purchase one, what ever the reason. Look at the one you are going to buy and compare the running cost and how much air it can push. For me personally I’ll always compromise on the price when it comes down to getting the best quality, efficiency and latest tec in the market.

Great range of quality bulbs. Amazing customer service. Highly recommend!

Happy customer – Very prompt service and great product.After sales service is very good highly recommend this company and product.

Reduction Revolution gave good customer service, replacing something without having to be asked. Every business needs to learn this.

Good experience – Received lights in good protective packaging. I’m Happy with the purchase and delivery.

I had 4 solatubes installed about 7 years ago. I was VERY happy with them the service and the communication. Then 4 years ago a builder moved one to… Read more

build an extension and didn’t reinstall it properly ( that builder story is a whole lotta another story) I have rung Solatube and asked for it to be repaired, some one came was going to send me a quote…never got the quote, it happened again 3 years later I’ll send you a quote….never got the quote. I rang head office, if he can’t come and fix it just tell me how to get the parts and we’ll fix it our selves….3 weeks later no phone call back from head office. So Solatube, you win after 4 years of trying to get one fixed or replaced I’m off to get a solar powered skylight that I have in other areas in the house and it’s being replaced which will probably take 15 mis to install. Thanks for nothing. Solatube- Great if you want to buy one, just NEVER ask for after market service.

Zahra Patterson- What a legend!! Thanks for all your help and hard work!!

First time shopper with Christmas Factory got a great price for the item I purchased. Shipping was very fast. The courier service was great keeping me updated right through to delivery. Very happy with my purchase would Recommend this company.

Shipped my own fabric for a set of dining chairs. The process was simple, communication was clear throughout, and the finished chairs arrived exactly as specified. Solid construction and precise upholstery detail. Worth the lead time.

Ordered on line and goods were dispatched without delay and, the best news, at the right price. Will certainly buy from them again.

Woodroffes installed 3 sky lights for me - 1 in my home and 2 in my country property. the extra light is amazing and their product quality and workman ship was exemplory. I would higly recommend them. rob .

I had a really positive experience with the customer service at Led Expo Australia. Their support team was professional and very helpful throughout… Read more

the process. One of the lights arrived damaged, but they quickly arranged a replacement without any hassle. I'd definitely purchase from them again in the future.

Great Team Beautiful Lights – Based in Melbourne communication was important, as I was unable to assess in detail the selections, Jason's assistance was terrific. Great company great assistance beautiful lights.